Novotel Singapore On Stevens
Singapore
1.31343900,
103.82841700
,
Orchard District 28 Stevens Road, #01-01 Singapore - 257878
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Summary of reviewsNovotel Singapore On Stevens offers a commendable experience for guests across various aspects of their stay, aligning well with both leisure and business travelers. Situated near Orchard Road, the hotel enjoys a strategic location that balances proximity to high-end shopping with a tranquil environment. The convenience of a frequent shuttle service enhances accessibility to central attractions, the business district and the serene Singapore Botanic Gardens. The hotel's modern amenities, including an infinity pool, well-maintained public areas and chill-out spots, further complement the peaceful ambiance.
Breakfast at Novotel Singapore On Stevens generally receives high marks for its diverse and generous spread, catering to both local Asian and European tastes, though some guests did highlight a need for more healthy and vegetarian options as well as concerns over long lines and outdated cutlery. Overall, the breakfast is appreciated for its value and delicious offerings.
Rooms are often praised for their spaciousness, cleanliness and comfort. Guests frequently mention the appealing decor and excellent views, though some experienced occasional lapses in housekeeping, such as unvacuumed floors and dusty furniture. Despite these issues, the rooms are seen as a good value for money, enhanced by the helpful and friendly staff.
Cleanliness is mostly noted positively with many guests finding the hotel neat organized and the rooms well-maintained. However, there are instances of overlooked areas such as dusty surfaces and previous guest residues, showing room for improvement in this area. Overall, the staff's politeness and the location's proximity to public transport and amenities help offset these concerns.
The hotel's staff consistently receive high praise for their hospitality, efficiency and friendliness. Several staff members were singled out for their exceptional service, earning the appreciation of many guests for their genuine care and attentiveness. Some inconsistencies in service quality were noted, but these did not overshadow the overall positive experiences.
The pool area stands out as a notable highlight with guests frequently admiring the infinity pool's design, comfortable water temperature and overall ambiance. Many find it a relaxing and aesthetically pleasing feature of the hotel.
Lastly, the beds at Novotel Singapore On Stevens are revered for their exceptional comfort, soft bed sheets and overall coziness, contributing to a restful stay. Although a few guests found the softness of the beds problematic, the majority enjoyed a pleasant sleep experience.
In conclusion, Novotel Singapore On Stevens offers a strong choice for visitors due to its excellent location, appealing amenities and high-quality service, notwithstanding some areas that could benefit from minor improvements.
Categories
Breakfast at Novotel Singapore On Stevens generally receives high marks for its diverse and generous spread, catering to both local Asian and European tastes, though some guests did highlight a need for more healthy and vegetarian options as well as concerns over long lines and outdated cutlery. Overall, the breakfast is appreciated for its value and delicious offerings.
Rooms are often praised for their spaciousness, cleanliness and comfort. Guests frequently mention the appealing decor and excellent views, though some experienced occasional lapses in housekeeping, such as unvacuumed floors and dusty furniture. Despite these issues, the rooms are seen as a good value for money, enhanced by the helpful and friendly staff.
Cleanliness is mostly noted positively with many guests finding the hotel neat organized and the rooms well-maintained. However, there are instances of overlooked areas such as dusty surfaces and previous guest residues, showing room for improvement in this area. Overall, the staff's politeness and the location's proximity to public transport and amenities help offset these concerns.
The hotel's staff consistently receive high praise for their hospitality, efficiency and friendliness. Several staff members were singled out for their exceptional service, earning the appreciation of many guests for their genuine care and attentiveness. Some inconsistencies in service quality were noted, but these did not overshadow the overall positive experiences.
The pool area stands out as a notable highlight with guests frequently admiring the infinity pool's design, comfortable water temperature and overall ambiance. Many find it a relaxing and aesthetically pleasing feature of the hotel.
Lastly, the beds at Novotel Singapore On Stevens are revered for their exceptional comfort, soft bed sheets and overall coziness, contributing to a restful stay. Although a few guests found the softness of the beds problematic, the majority enjoyed a pleasant sleep experience.
In conclusion, Novotel Singapore On Stevens offers a strong choice for visitors due to its excellent location, appealing amenities and high-quality service, notwithstanding some areas that could benefit from minor improvements.
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Guest Reviews
Novotel Singapore On Stevens boasts a commendable location that appeals to various types of travelers. Situated conveniently close to Orchard Road, known for its high-end shopping, the hotel is ideal for both leisure and business guests. The property offers a serene environment that ensures a quiet stay, coupled with top-notch cleanliness and modern amenities.
A significant perk is the efficient shuttle service, which connects guests to the city center, Orchard Road and the nearby Stevens MRT station. The shuttle makes it easy to reach central attractions and the bustling business district while also providing access to the tranquil Singapore Botanic Gardens, just a short walk away.
Guests appreciate the hotel's proximity to essential amenities including restaurants, a 7-Eleven and ample free parking. The staff consistently receive high praise for their exceptional service, adding to the overall favorable impression of this relatively new and well-maintained hotel. Additional facilities such as the infinity pool and comfortable chill-out areas enhance the guest experience.
While some reviews note that the location feels a bit secluded, the convenience of the shuttle service and the walkable distance to public transport mitigate any perceived drawbacks. Overall, the strategic positioning of Novotel Singapore On Stevens, combined with its excellent amenities and service, makes it a strong choice for visitors to Singapore.
Novotel Singapore On Stevens has received generally positive feedback regarding its breakfast offerings. Many guests appreciated the wide variety and range of options with a notable emphasis on both local Asian and European dishes. The breakfast spread was described as generous, scrumptious and catering to all tastes, providing a complete dining experience that included multiple menu options and a decent array of choices.
However, there were some criticisms to note. A few guests found the breakfast quality below their expectations, mentioning that the selection could be improved, particularly with more healthy and vegetarian options. Issues such as long lines and outdated cutlery were also highlighted as areas needing attention. Despite these shortcomings, the majority appeared pleased with the breakfast, underlining its excellent value and delicious offerings.
At Novotel Singapore On Stevens, guests frequently commend the spacious, clean and well-equipped rooms. Visitors find the rooms superb, very comfortable and adorned with nice linen. Many appreciate the excellent views and hygienic bathrooms. The hotel is noted for having a clean environment and offers good value for money with benefits like free parking.
Despite the positive feedback about room size and comfort, a few guests experienced issues with room cleanliness and occasional lapses in housekeeping, such as unvacuumed floors and dirty furniture. There's mention of some rooms being quite small or reeking of durian.
Overall, the friendly and helpful staff, combined with the excellent location and amenities, make for a pleasant stay, though there is room for improvement in cleanliness practices.
Novotel Singapore On Stevens is highly praised for its exceptionally comfortable beds with many guests describing them as super comfortable and very comfy. The rooms are noted to be clean and cozy, further enhancing the sleeping experience. A standout feature is the extremely soft bed sheets, which many guests appreciate. However, some found the beds too soft, leading to discomfort such as back aches. Despite this minor issue, the overall sentiment highlights a pleasant and restful stay thanks to the comfortable bedding.
Novotel Singapore On Stevens has garnered mixed reviews regarding cleanliness. On the positive side, guests frequently remarked that the hotel is very clean, neat and tidy. Many found the rooms clean and comfortable with some specifically noting the spaciousness and organization of the hotel. The convenient location, being close to public transport, was also appreciated. Additionally, the hotel staff were often described as polite and considerate.
However, some reviews indicated areas for improvement. A few guests experienced issues such as dusty side tables, hairs from previous guests in the bathroom and occasional lapses in thorough cleaning. These instances led some reviewers to feel that the cleanliness did not meet their expectations, particularly in public areas of the hotel. Despite these concerns, many reviews still highlighted positive experiences regarding the overall cleanliness and service at Novotel Singapore On Stevens.
The staff at Novotel Singapore On Stevens are frequently praised for their exceptional hospitality and helpfulness. Numerous guests have highlighted their friendly demeanor with specific mentions of employees like Sofia from the premium lounge, Agnes from the 2nd-floor lounge and Ms. Jasmine, who provided exceptional support. The reception staff were particularly commended for their efficient service, assisting with early check-ins and taxi arrangements.
Guests appreciated the welcoming and polite nature of the staff, noting their genuine care and concern for comfort. The housekeeping team was also recognized for maintaining cleanliness and being polite. Special attention was given to staff members like Shaik, who were friendly and welcoming at the front desk.
While the majority of the feedback about the staff was positive, there were mentions of inconsistencies with some guests experiencing less helpful service and instances of staff being poorly trained or stressed. However, overall, the consensus is that the team at Novotel Singapore On Stevens strives to provide a warm and accommodating environment for their guests.
Novotel Singapore On Stevens consistently impresses guests with its pool facilities, earning compliments such as "nice swimming pool" and "stunning pool." The hotel features an inviting infinity pool that has been described as having a good temperature, ensuring a comfortable swim. Despite some minor issues with the pool's in-pool lighting system being at the bottom, overall, the pool area receives high praise for its aesthetic and ambiance. Many visitors expressed their admiration for the pool, adding to the already positive impression of the hotel's great location and excellent breakfast. The pool at Novotel Singapore On Stevens stands out as a highlight for guests.
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Location
A significant perk is the efficient shuttle service, which connects guests to the city center, Orchard Road and the nearby Stevens MRT station. The shuttle makes it easy to reach central attractions and the bustling business district while also providing access to the tranquil Singapore Botanic Gardens, just a short walk away.
Guests appreciate the hotel's proximity to essential amenities including restaurants, a 7-Eleven and ample free parking. The staff consistently receive high praise for their exceptional service, adding to the overall favorable impression of this relatively new and well-maintained hotel. Additional facilities such as the infinity pool and comfortable chill-out areas enhance the guest experience.
While some reviews note that the location feels a bit secluded, the convenience of the shuttle service and the walkable distance to public transport mitigate any perceived drawbacks. Overall, the strategic positioning of Novotel Singapore On Stevens, combined with its excellent amenities and service, makes it a strong choice for visitors to Singapore.
Breakfast
However, there were some criticisms to note. A few guests found the breakfast quality below their expectations, mentioning that the selection could be improved, particularly with more healthy and vegetarian options. Issues such as long lines and outdated cutlery were also highlighted as areas needing attention. Despite these shortcomings, the majority appeared pleased with the breakfast, underlining its excellent value and delicious offerings.
Rooms
Despite the positive feedback about room size and comfort, a few guests experienced issues with room cleanliness and occasional lapses in housekeeping, such as unvacuumed floors and dirty furniture. There's mention of some rooms being quite small or reeking of durian.
Overall, the friendly and helpful staff, combined with the excellent location and amenities, make for a pleasant stay, though there is room for improvement in cleanliness practices.
Beds
Cleanliness
However, some reviews indicated areas for improvement. A few guests experienced issues such as dusty side tables, hairs from previous guests in the bathroom and occasional lapses in thorough cleaning. These instances led some reviewers to feel that the cleanliness did not meet their expectations, particularly in public areas of the hotel. Despite these concerns, many reviews still highlighted positive experiences regarding the overall cleanliness and service at Novotel Singapore On Stevens.
Staff
Guests appreciated the welcoming and polite nature of the staff, noting their genuine care and concern for comfort. The housekeeping team was also recognized for maintaining cleanliness and being polite. Special attention was given to staff members like Shaik, who were friendly and welcoming at the front desk.
While the majority of the feedback about the staff was positive, there were mentions of inconsistencies with some guests experiencing less helpful service and instances of staff being poorly trained or stressed. However, overall, the consensus is that the team at Novotel Singapore On Stevens strives to provide a warm and accommodating environment for their guests.
Pool
Yes, Novotel Singapore On Stevens has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel Singapore On Stevens.
No, Novotel Singapore On Stevens doesn't allow dogs.
Yes, parking facilities are available at Novotel Singapore On Stevens.
Yes, Novotel Singapore On Stevens has a gym.
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