Oasia Hotel Downtown, Singapore by Far East Hospitality
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Summary of reviewsOasia Hotel Downtown, Singapore by Far East Hospitality is highly regarded for its prime location and architectural design. Nestled in the heart of Singapore, it provides remarkable accessibility to key attractions and amenities with the Tanjong Pagar MRT station just a short walk away. This central positioning allows guests easy access to Chinatown, Marina Bay, various dining and shopping options and direct connectivity to Changi Airport. The vibrant Chinatown district enriches guests' cultural experience with numerous restaurants, cafes and hawker centers. The hotel's eco-friendly design, enveloped in greenery, offers a refreshing visual contrast to the urban landscape with guests particularly enjoying the serene pool area on the 27th floor and its panoramic city views.
Breakfast at Oasia Hotel Downtown generally receives positive feedback for its wide variety and delicious options. Guests appreciate the quiet and relaxing atmosphere in the Club lounge, which offers additional perks like afternoon cocktails and canapés. However, some reviews mention the high cost and note the breakfast could benefit from improved variety and efficiency.
Dinner experiences are highlighted by the Club lounge’s enjoyable happy hours and the excellent cuisine at the Italian restaurant, Oso. The Marmalade Pantry on the ground floor serves as a consistent dining option throughout the day. While on-site restaurants receive praise for their good food and service, some guests find the prices high and quality occasionally average. Fortunately, the hotel's location provides easy access to a variety of nearby dining options, ensuring guests can always find something to suit their tastes.
The rooms, though on the smaller side, are praised for their cleanliness, comfort and modern decor. Club rooms, in particular, offer spaciousness and fantastic views. While some guests mention issues with musty smells and external noise, the friendly and professional room attendants positively impact the overall experience.
Cleanliness across the hotel is generally commended with rooms and common areas well-maintained. Some reviews highlight areas for improvement, especially regarding the pool maintenance and specific housekeeping details. Nevertheless, the staff’s friendly and helpful service adds to the welcoming atmosphere.
Guests report good experiences with the hotel's Wi-Fi, finding it reliable and fast for various online needs. However, a few noted instances of slow speeds and connection issues.
The gym receives mixed reviews with its small size and limited equipment often mentioned. Despite these drawbacks, some guests appreciate its simplicity and basic workout facilities.
The pool areas are considered a highlight, especially the stunning rooftop pools on the 21st and 27th floors, which offer beautiful views and a relaxing ambiance. Guests enjoy the club pool's exclusivity and well-maintained outdoor areas, although a few noted the need for more regular cleaning and warmer water.
For families, the hotel provides a generally positive experience with quiet rooms available upon request, but there are limitations in amenities for children, such as the unavailability of extra beds. The family pool area offers some child-friendly activities, but room sizes may not accommodate larger families comfortably.
Overall, Oasia Hotel Downtown, Singapore by Far East Hospitality is a popular choice for visitors due to its excellent location, eco-friendly design and positive guest experiences, making it a suitable option for leisure, business and short stays.
Categories
Breakfast at Oasia Hotel Downtown generally receives positive feedback for its wide variety and delicious options. Guests appreciate the quiet and relaxing atmosphere in the Club lounge, which offers additional perks like afternoon cocktails and canapés. However, some reviews mention the high cost and note the breakfast could benefit from improved variety and efficiency.
Dinner experiences are highlighted by the Club lounge’s enjoyable happy hours and the excellent cuisine at the Italian restaurant, Oso. The Marmalade Pantry on the ground floor serves as a consistent dining option throughout the day. While on-site restaurants receive praise for their good food and service, some guests find the prices high and quality occasionally average. Fortunately, the hotel's location provides easy access to a variety of nearby dining options, ensuring guests can always find something to suit their tastes.
The rooms, though on the smaller side, are praised for their cleanliness, comfort and modern decor. Club rooms, in particular, offer spaciousness and fantastic views. While some guests mention issues with musty smells and external noise, the friendly and professional room attendants positively impact the overall experience.
Cleanliness across the hotel is generally commended with rooms and common areas well-maintained. Some reviews highlight areas for improvement, especially regarding the pool maintenance and specific housekeeping details. Nevertheless, the staff’s friendly and helpful service adds to the welcoming atmosphere.
Guests report good experiences with the hotel's Wi-Fi, finding it reliable and fast for various online needs. However, a few noted instances of slow speeds and connection issues.
The gym receives mixed reviews with its small size and limited equipment often mentioned. Despite these drawbacks, some guests appreciate its simplicity and basic workout facilities.
The pool areas are considered a highlight, especially the stunning rooftop pools on the 21st and 27th floors, which offer beautiful views and a relaxing ambiance. Guests enjoy the club pool's exclusivity and well-maintained outdoor areas, although a few noted the need for more regular cleaning and warmer water.
For families, the hotel provides a generally positive experience with quiet rooms available upon request, but there are limitations in amenities for children, such as the unavailability of extra beds. The family pool area offers some child-friendly activities, but room sizes may not accommodate larger families comfortably.
Overall, Oasia Hotel Downtown, Singapore by Far East Hospitality is a popular choice for visitors due to its excellent location, eco-friendly design and positive guest experiences, making it a suitable option for leisure, business and short stays.
4-Star Hotel
Oasia Hotel Downtown stands out with its unique architectural design featuring a green facade. It offers a rooftop pool and lounge with panoramic city views, a fitness center, and a focus on wellness, providing a refreshing urban retreat.
Hotel with Outdoor Pool
Oasia Hotel Downtown offers multiple pools, including an exclusive Club Infinity Pool on Level 21 with unparalleled city views for Club guests. There are also rooftop pools accessible to all guests.
Hotel with Panoramic View Pool
Features beautiful rooftop pools on the 27th and 21st floors with impressive city views. The 27th-floor pool stands out with excellent facilities, including showers and toilets. The unique architecture and lush greenery surrounding the pools enhance the overall relaxation experience.
Hotel with Rooftop Pool
Find your tranquility amidst the urban bustle at the two rooftop swimming pools of Oasia Hotel Downtown, Singapore by Far East Hospitality. Situated on the 27th floor, these pools present an enchanting oasis adorned with 21 varied species of climbers and vines. Such carefully curated flora presents a unique spectacle, offering distinctive vistas throughout the day and across seasons. Whether basking in the gentle morning sun or delighting in the twilight glow, guests can appreciate the ever-changing natural tapestry that imbues each moment with a distinct charm. This serene retreat redefines luxury in its quiet elegance, proving to be an ideal setting to unwind while absorbing the dynamic energy of Singapore's downtown.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
Oasia Hotel Downtown, Singapore by Far East Hospitality stands out primarily for its exceptional location. Nestled in the heart of Singapore, it offers remarkable accessibility to key attractions and amenities. The hotel is just a stone's throw from the Tanjong Pagar MRT station, making it incredibly convenient for guests to explore the city and reach destinations such as Chinatown, Marina Bay and various dining and shopping options. The proximity to the metro also provides direct access to and from the Changi Airport, enhancing the hotel's appeal for both leisure and business travelers.
The central positioning in the vibrant Chinatown district means guests are surrounded by a rich cultural heritage and a plethora of restaurants, cafes and hawker centers. This ease of access to public transportation and nearby facilities makes the hotel a superb base for exploring Singapore.
The Oasia Hotel Downtown itself is an architectural marvel, known for its unique and eco-friendly design. The building is enveloped in greenery, offering a visually refreshing contrast to the urban landscape. Guests also appreciate the clean and modern rooms, along with well-maintained facilities like the pool area on the 27th floor, which provides a serene retreat and panoramic city views.
Overall, the hotel’s prime location, combined with its thoughtful design and amenities, makes it a preferred choice for visitors looking to experience the best of Singapore.
Breakfast at Oasia Hotel Downtown, Singapore by Far East Hospitality receives mixed reviews from guests. Many guests appreciate the wide variety and good selection of breakfast options, describing the meals as delicious, tasty and well worth the money. The breakfast served on the 1st floor and in the Club lounge receive positive feedback for being quiet and relaxing with the Club lounge offering additional perks like afternoon cocktails and canapés.
However, some guests find the breakfast to be expensive and not worth the price with comments about the high cost of SGD 30 per person. There are mentions of limited variety, especially in the breakfast offered in the Club lounge and a lack of local food options. While some guests commend the quality and plentiful nature of the buffet, others note that the food wasn't always hot and the breakfast area could be crowded and congested. Slow restocking of food items and occasional long waits for coffee machines add to the inconvenience.
In summary, while the breakfast at Oasia Hotel Downtown is generally tasty and offers a good selection, guests recommend improvements in variety, restocking efficiency and price value.
Nestled in the vibrant district near Chinatown, Oasia Hotel Downtown, Singapore by Far East Hospitality offers a dining experience characterized by its varied nuances. The hotel's Club lounge is frequently commended for its drinks and snacks with many guests highlighting the enjoyable happy hour featuring complimentary cocktails and canapés from 6 to 8 PM.
For those preferring an intimate setting, the poolside restaurant provides an uncrowded dining experience amid a serene environment. While the restaurants on-site are noted for their good food and service, there's occasional feedback on their high prices and, at times, average quality. However, the Italian restaurant, Oso, located on the upper floor, notably stands out with its excellent cuisine and noteworthy cocktails.
The ground floor Marmalade Pantry serves food and drinks throughout the day and is praised for offering a consistent dining option. Breakfast in the Club area receives mixed reviews, praised for its made-to-order egg dishes but criticized for lacking the wow factor expected at a 5-star establishment.
The hotel is conveniently surrounded by a plethora of dining options — from Japanese and Korean restaurants to charming cafes and bars. This eclectic mix ensures that guests can always find something to suit their palate without straying far from the hotel's quiet yet central location.
Despite some critiques regarding food costs and selection limitations, Oasia Hotel Downtown remains a promising destination for its complimentary club services, excellent happy hour deals and access to nearby culinary delights. It's a perfect base for exploring Singapore while enjoying a diverse and accommodating dining experience.
Oasia Hotel Downtown in Singapore by Far East Hospitality offers a mixed experience when it comes to its room facilities. A common observation is that the rooms tend to be on the smaller side, which is typical for Singapore; however, many guests found them to be sufficient for short stays. Cleanliness is a standout feature with numerous reviews highlighting that rooms are very clean, comfortable and modern. Comfortable beds, tasteful decor and effective design elements add to the overall appealing atmosphere.
For those opting for the Club rooms, the experience appears notably more positive. These rooms are described as spacious, well-equipped and offering worthwhile benefits that enhance the stay. The views from higher floors, including some club rooms, are frequently noted as fantastic, offering panoramic scenes of the city or the pool area.
Nevertheless, there are a few recurring issues that some guests have encountered. A number of rooms are noted to have a musty smell or to be somewhat damp, likely due to inadequate ventilation systems. Noise levels from outside or nearby construction can detract from the otherwise quiet and peaceful ambiance reported by many. Additionally, some rooms and areas are described as a bit outdated or in need of renovation.
Despite these minor setbacks, the friendly and attentive room attendants and staff contribute positively to the guest experience. Design elements such as greenery on the facades, well-thought-out modern interiors and well-maintained facilities create a welcoming and comfortable environment, making this hotel a suitable option for both short term and business stays.
The reviews for the beds at Oasia Hotel Downtown, Singapore by Far East Hospitality are overwhelmingly positive. Guests frequently describe the beds as comfortable with many noting they slept very well. The beds are mentioned as big, spacious and cozy, often highlighted as a standout feature of the rooms, which are also spacious and clean. Multiple reviewers appreciate the bedding, pillows and the mattresses, which offer the right balance of firmness and comfort. Several comments mention the luxurious feel of king-sized beds and the bedding is described as fresh and impeccably clean. Overall, the comfort level of the beds significantly contributes to a restful stay at this hotel.
Oasia Hotel Downtown in Singapore by Far East Hospitality generally receives positive feedback for its cleanliness, highlighting well-maintained rooms and common areas. Guests frequently describe their rooms as very clean, comfortable and modern. The hotel’s public spaces are also noted for their cleanliness, presenting a welcoming and hygienic environment.
However, several reviews mention areas where cleanliness and maintenance were lacking. The pools, particularly the one on the 27th floor, were commonly cited as undermaintained with some guests noting visible dirt and stains. Housekeeping generally performed well with most rooms being cleaned daily and towels and bathrobes changed promptly, although a few guests reported instances where cleaning was insufficient, such as dust in corners, musty smells or specific overlooked areas like window panes and carpets.
The hotel’s architecture and design are praised as beautiful and modern, adding to the overall positive ambiance. The staff also receives commendations for their friendly and helpful service with special mentions of individual staff members making guests' stays memorable with extra gestures.
In summary, while Oasia Hotel Downtown is generally clean and comfortable with mostly positive feedback, there is room for improvement in maintaining certain areas, especially the pools and specific housekeeping details.
At Oasia Hotel Downtown, Singapore by Far East Hospitality, the staff consistently receive high praise for their exceptional service. Guests often describe the staff as friendly, helpful and attentive, creating a welcoming and pleasant atmosphere from check-in to check-out. Whether it's the front desk, concierge or housekeeping team, the professionalism and courteous demeanor of the staff are notable. Many reviews highlight the staff's willingness to go above and beyond to assist guests, offering helpful advice and accommodating special requests.
Despite a few isolated mentions of unprofessionalism and language barriers, the majority of feedback lauds the staff for their warm and efficient service. Individual staff members like Lucas, Marina, Mahalia and Noel have been specifically commended for their outstanding assistance. The positive interactions with the staff contribute significantly to a memorable stay, underlining the hotel's strong emphasis on customer care and hospitality.
Guests of Oasia Hotel Downtown, Singapore by Far East Hospitality generally report a satisfactory experience with the hotel's Wi-Fi. Numerous reviews praise the Wi-Fi for being good, reliable and readily available throughout the hotel. The internet speed received commendations for being strong and fast, making it ideal for various online activities with some guests highlighting it as excellent. Free Wi-Fi is an appreciated amenity, easing connectivity without additional charges.
However, not all experiences were seamless. A few guests noted instances where the Wi-Fi was problematic, mentioning issues like slow speeds and poor connections. Specific complaints included sluggish download speeds of 4-5 Mbps, which some found below modern standards. The hotel's smart TV features, such as screen mirroring and YouTube, also had mixed reviews; some guests faced compatibility issues and laggy performance.
Despite a few hiccups, the overall consensus reflects positively on the Wi-Fi quality at Oasia Hotel Downtown, making it convenient for most travelers' needs.
The gym at Oasia Hotel Downtown, Singapore by Far East Hospitality has garnered mixed reviews from guests. While the hotel places an emphasis on wellbeing and fitness, the gym itself is often described as small or even tiny with a space of only around 20 square meters. Despite its size, some guests found it to be well-equipped and appreciated its simplicity. Unfortunately, others felt the equipment was limited and not up to the mark in terms of cleanliness and modern standards.
Several reviews specifically mentioned the gym's inadequacy for a hotel of its size, pointing out that it was surprisingly small and lacked sufficient machines and free weights. Additionally, some guests found the gym uncomfortably hot, making it barely useable at times. Despite these drawbacks, there were a few positive mentions of the gym facilities, suggesting that while the fitness area has its challenges, it meets basic workout needs for certain guests. Overall, the gym at Oasia Hotel Downtown could benefit from more space and upgraded equipment to better align with the hotel's wellness-oriented focus.
Oasia Hotel Downtown in Singapore offers a notable pool experience, particularly highlighting its multiple rooftop pools that provide diverse options for guests. The club level pool, situated on the 21st floor, receives high praise for its stunning views and serene ambiance, offering a peaceful and relaxing contrast to the bustling city below. Guests appreciate the spacious and clean environment with several reviews noting its comfort and aesthetic appeal.
Two rooftop pools on different floors, including an infinity pool, offer breathtaking views and ample lap space, making them popular for both relaxation and exercise. The rooftop pool on the 27th floor is frequently highlighted for its amazing views and uniqueness, although some reviews mention it could benefit from more frequent cleaning and maintenance. Despite a few mentions of cold water and lack of views in some pools, the overall pool areas are considered delightful and a great asset to the hotel with lovely designs, landscaping and a cozy ambiance. Guests particularly enjoy the exclusivity of the club pool amenities, including ample loungers and the well-maintained outdoor areas.
However, a subset of guests found some aspects disappointing, such as the need for more regular cleaning, occasional dips in pool temperatures and lack of views from certain pool areas. The main pool sometimes failed to meet expectations with a few noting it looked much nicer in photos and was under-maintained. Nonetheless, the overall sentiment remains positive with many guests loving the pools and highlighting the beautiful building and exceptional location of the hotel in downtown Singapore.
Oasia Hotel Downtown, Singapore by Far East Hospitality receives mixed reviews regarding activities for children. While the hotel is often praised for being great for family stays and providing a quiet room upon request, there are significant limitations noted by guests. The hotel offers a family pool area and some child-friendly activities, but it lacks amenities like extra beds for children or babies. Families with more than two people or those with tall or older children might find the room sizes limiting, as adding an extra bed isn’t possible.
Although the hotel is family friendly and recommended for families with children, certain features, such as the Club Room, are not available for those with kids under 12 years old. Additionally, there appears to be confusion about family bookings with some guests noting that larger room allocations and upgrades were insufficient or not granted.
The hotel's proximity to hawker centers and various dining options is considered a bonus for family stays, yet there are limited child-focused attractions nearby. Despite these constraints, many guests still recommend the hotel for family trips due to its friendly service and overall suitability for short city breaks.
Oasia Hotel Downtown, Singapore by Far East Hospitality offers a solid four-star experience that generally meets the expectations associated with its rating. Guests frequently praise its great location, making it ideal for city trips and appreciate the hotel's clean and beautiful design, which is noted for its truly green aesthetic.
The hotel's facilities and amenities align well with four-star standards, featuring large family-friendly pools on the 27th floor, although there are some mentions that these could use an update. The hotel’s clean environment and proximity to the MRT and local restaurants add to its convenience and appeal.
Service quality receives mixed feedback. While some guests find the service high-quality and the staff friendly, others feel it falls short of four-star expectations, citing issues like lack of bottled water in rooms and limited coffee and tea options.
Overall, Oasia Hotel Downtown meets the criteria for a four-star rating, offering a commendable blend of location, cleanliness and facilities, though there is room for improvement in certain service aspects.
Oasia Hotel Downtown in Singapore by Far East Hospitality is often praised for its ideal location and excellent facilities catering to the needs of business travelers. Situated in the midst of the Central Business District (CBD) and near Chinatown, the hotel provides easy access to various business hubs and transportation options, including a MRT station just two minutes away, making it extremely convenient for those on a business trip.
Many reviews highlight its suitability as a business hotel, noting that the environment feels almost like an office, which can be a significant advantage for professionals. The hotel's club rooms are noted to be appropriate for both business and personal stays, providing flexibility depending on the trip's purpose. The Wi-Fi is reliable, a crucial feature for business needs.
The concierge staff receives commendations for their helpful and dedicated service, especially those on duty in the evenings, which adds to the overall positive experience for business travelers who may need assistance outside regular hours. With its strategic location in downtown Singapore and necessary amenities, Oasia Hotel Downtown stands as a highly recommended option for those visiting the city for work.
Oasia Hotel Downtown, Singapore by Far East Hospitality is notably accessible for travelers. Its convenient central location allows easy access to public areas with handrails in the bathrooms and available accessible rooms for guest comfort. The hotel's proximity to an MRT station and China Town enhances mobility, making it straightforward to explore nearby attractions and reach the airport with just one MRT change. However, it appears there are some limitations, such as no available wheelchairs and restricted pool access for Club members only, which may affect some guests.
Oasia Hotel Downtown, Singapore by Far East Hospitality offers a range of rooftop pools that provide an impressive experience for guests. The hotel features beautiful pools on both the 27th and 21st floors. The 27th-floor pool stands out with excellent facilities, including showers and toilets and offers breathtaking panoramic views that add a unique touch to your swim. The rooftop pools are commonly praised for their aesthetics and the amazing cityscape they overlook, enhancing the overall relaxation experience.
However, it's worth noting that some guests found the rooftop pool to be in need of better maintenance and cleanliness, suggesting it could benefit from more attentive care. The Club Lounge pools on the lower floors were often highlighted as being more pristine and visually appealing compared to the rooftop option. Despite minor maintenance concerns, the rooftop pool area remains a lovely spot for a refreshing swim high above the bustling city.
Oasia Hotel Downtown, Singapore by Far East Hospitality offers an exceptional outdoor swimming experience with numerous positive remarks from guests emphasizing its allure. The highlighted feature is the fantastic pool on the Club level, praised for providing a serene escape with tranquil silence and stunning city views. Guests frequently used the swimming facility every day of their stay, finding it a refreshing retreat from the Singapore heat, particularly the pool on the 21st floor, which many found amazing for daytime relaxation.
Families with children appreciated the two floating pools on the 27th floor, which are more suitable for young ones. The hotel also boasts a lovely rooftop infinity pool, consistently described as beautiful with exhilarating views of the cityscape. The presence of two lap pools on the 21st floor and an adult-only swimming area on the club floor provide versatile options for different preferences.
While most reviews highlight the pool’s appeal, a few noted areas for improvement, such as the temperature of the free pool being a bit cold and the cleanliness needing some attention. Regardless, the overall sentiment points to the outdoor pool being a significant draw for guests, complemented by nice poolside loungers and an inviting outdoor terrace on the club's floor.
Oasia Hotel Downtown, Singapore by Far East Hospitality is a highly recommended destination for honeymooners. The hotel has garnered praise for its romantic ambiance and thoughtful amenities that cater to couples celebrating their special moments. Many guests found it to be a great choice for a honeymoon with some receiving special touches like a bottle of prosecco, candles, complimentary wine and cake. The service from the staff has been particularly highlighted, enhancing the overall honeymoon experience and making stays outstanding.
The hotel offers a specialized honeymoon package, complete with a honeymoon suite and thoughtful extras that create a perfect romantic atmosphere. Despite some minor setbacks in service, such as delayed honeymoon bedding arrangements, the overall impression is quite positive. Couples also appreciated the beautiful pool view and the refined elegance of the establishment, further enhancing their special occasion. Additionally, the club lounge experience received positive feedback, adding another layer of luxury to the stay. Oasia Hotel Downtown offers a well-rounded experience for honeymooners looking for a memorable and romantic getaway.
Nestled in the heart of Singapore, Oasia Hotel Downtown by Far East Hospitality offers an exquisite luxury experience that caters to both business and leisure travelers. The hotel exudes a fancy and stylish vibe, starting with its exceptional building design that is both modern and super cool. Guests rave about the welcoming and helpful staff, making their stay even more pleasant.
The hotel's interiors and rooms are luxuriously appointed and offer a comfortable ambiance, perfect for anyone seeking a cosy but grand getaway. The club floor amenities are particularly praised with access to an exclusive pool, excellent wifi and complimentary mini bar, cocktails and snacks. The club rooms and the Exec Club are highly recommended for their added value and luxurious services.
The design elements throughout the hotel, including the garden areas at reception and bar, are stunning, contributing to the overall luxurious setting. Guests can enjoy a beautifully styled hotel with well-equipped facilities such as a gym and spotless clean rooms. The luxurious beds and nice breakfast further enhance the experience.
For those looking for a chic and elegant stay in Singapore, Oasia Hotel Downtown's blend of luxury and modern comfort makes it an exceptional choice.
Oasia Hotel Downtown, Singapore by Far East Hospitality offers a delightful experience for couples seeking a romantic getaway. Away from the hustle and bustle, the hotel provides an exclusive and serene atmosphere perfect for evening relaxation moments. The cozy ambience paired with beautiful decor creates an ideal setting for couples and honeymooners.
The spacious and inviting pool area is perfect for lounging with a glass of wine and snacks, enhancing the romantic vibe. Glass bathrooms add a touch of elegance, elevating the overall experience. With thoughtful touches such as room decoration for special occasions like anniversaries, the hotel goes above and beyond to make guests feel special.
The cozy and private dining options, along with available couples massages, further contribute to creating a romantic ambiance throughout the stay. For those looking to celebrate love, Oasia Hotel Downtown is a top recommendation for a serene and memorable romantic retreat.
Location Show Map
Location
The central positioning in the vibrant Chinatown district means guests are surrounded by a rich cultural heritage and a plethora of restaurants, cafes and hawker centers. This ease of access to public transportation and nearby facilities makes the hotel a superb base for exploring Singapore.
The Oasia Hotel Downtown itself is an architectural marvel, known for its unique and eco-friendly design. The building is enveloped in greenery, offering a visually refreshing contrast to the urban landscape. Guests also appreciate the clean and modern rooms, along with well-maintained facilities like the pool area on the 27th floor, which provides a serene retreat and panoramic city views.
Overall, the hotel’s prime location, combined with its thoughtful design and amenities, makes it a preferred choice for visitors looking to experience the best of Singapore.
Breakfast
However, some guests find the breakfast to be expensive and not worth the price with comments about the high cost of SGD 30 per person. There are mentions of limited variety, especially in the breakfast offered in the Club lounge and a lack of local food options. While some guests commend the quality and plentiful nature of the buffet, others note that the food wasn't always hot and the breakfast area could be crowded and congested. Slow restocking of food items and occasional long waits for coffee machines add to the inconvenience.
In summary, while the breakfast at Oasia Hotel Downtown is generally tasty and offers a good selection, guests recommend improvements in variety, restocking efficiency and price value.
Dinner
For those preferring an intimate setting, the poolside restaurant provides an uncrowded dining experience amid a serene environment. While the restaurants on-site are noted for their good food and service, there's occasional feedback on their high prices and, at times, average quality. However, the Italian restaurant, Oso, located on the upper floor, notably stands out with its excellent cuisine and noteworthy cocktails.
The ground floor Marmalade Pantry serves food and drinks throughout the day and is praised for offering a consistent dining option. Breakfast in the Club area receives mixed reviews, praised for its made-to-order egg dishes but criticized for lacking the wow factor expected at a 5-star establishment.
The hotel is conveniently surrounded by a plethora of dining options — from Japanese and Korean restaurants to charming cafes and bars. This eclectic mix ensures that guests can always find something to suit their palate without straying far from the hotel's quiet yet central location.
Despite some critiques regarding food costs and selection limitations, Oasia Hotel Downtown remains a promising destination for its complimentary club services, excellent happy hour deals and access to nearby culinary delights. It's a perfect base for exploring Singapore while enjoying a diverse and accommodating dining experience.
Rooms
For those opting for the Club rooms, the experience appears notably more positive. These rooms are described as spacious, well-equipped and offering worthwhile benefits that enhance the stay. The views from higher floors, including some club rooms, are frequently noted as fantastic, offering panoramic scenes of the city or the pool area.
Nevertheless, there are a few recurring issues that some guests have encountered. A number of rooms are noted to have a musty smell or to be somewhat damp, likely due to inadequate ventilation systems. Noise levels from outside or nearby construction can detract from the otherwise quiet and peaceful ambiance reported by many. Additionally, some rooms and areas are described as a bit outdated or in need of renovation.
Despite these minor setbacks, the friendly and attentive room attendants and staff contribute positively to the guest experience. Design elements such as greenery on the facades, well-thought-out modern interiors and well-maintained facilities create a welcoming and comfortable environment, making this hotel a suitable option for both short term and business stays.
Beds
Cleanliness
However, several reviews mention areas where cleanliness and maintenance were lacking. The pools, particularly the one on the 27th floor, were commonly cited as undermaintained with some guests noting visible dirt and stains. Housekeeping generally performed well with most rooms being cleaned daily and towels and bathrobes changed promptly, although a few guests reported instances where cleaning was insufficient, such as dust in corners, musty smells or specific overlooked areas like window panes and carpets.
The hotel’s architecture and design are praised as beautiful and modern, adding to the overall positive ambiance. The staff also receives commendations for their friendly and helpful service with special mentions of individual staff members making guests' stays memorable with extra gestures.
In summary, while Oasia Hotel Downtown is generally clean and comfortable with mostly positive feedback, there is room for improvement in maintaining certain areas, especially the pools and specific housekeeping details.
Staff
Despite a few isolated mentions of unprofessionalism and language barriers, the majority of feedback lauds the staff for their warm and efficient service. Individual staff members like Lucas, Marina, Mahalia and Noel have been specifically commended for their outstanding assistance. The positive interactions with the staff contribute significantly to a memorable stay, underlining the hotel's strong emphasis on customer care and hospitality.
Wi-Fi
However, not all experiences were seamless. A few guests noted instances where the Wi-Fi was problematic, mentioning issues like slow speeds and poor connections. Specific complaints included sluggish download speeds of 4-5 Mbps, which some found below modern standards. The hotel's smart TV features, such as screen mirroring and YouTube, also had mixed reviews; some guests faced compatibility issues and laggy performance.
Despite a few hiccups, the overall consensus reflects positively on the Wi-Fi quality at Oasia Hotel Downtown, making it convenient for most travelers' needs.
Gym
Several reviews specifically mentioned the gym's inadequacy for a hotel of its size, pointing out that it was surprisingly small and lacked sufficient machines and free weights. Additionally, some guests found the gym uncomfortably hot, making it barely useable at times. Despite these drawbacks, there were a few positive mentions of the gym facilities, suggesting that while the fitness area has its challenges, it meets basic workout needs for certain guests. Overall, the gym at Oasia Hotel Downtown could benefit from more space and upgraded equipment to better align with the hotel's wellness-oriented focus.
Pool
Two rooftop pools on different floors, including an infinity pool, offer breathtaking views and ample lap space, making them popular for both relaxation and exercise. The rooftop pool on the 27th floor is frequently highlighted for its amazing views and uniqueness, although some reviews mention it could benefit from more frequent cleaning and maintenance. Despite a few mentions of cold water and lack of views in some pools, the overall pool areas are considered delightful and a great asset to the hotel with lovely designs, landscaping and a cozy ambiance. Guests particularly enjoy the exclusivity of the club pool amenities, including ample loungers and the well-maintained outdoor areas.
However, a subset of guests found some aspects disappointing, such as the need for more regular cleaning, occasional dips in pool temperatures and lack of views from certain pool areas. The main pool sometimes failed to meet expectations with a few noting it looked much nicer in photos and was under-maintained. Nonetheless, the overall sentiment remains positive with many guests loving the pools and highlighting the beautiful building and exceptional location of the hotel in downtown Singapore.
Family
Although the hotel is family friendly and recommended for families with children, certain features, such as the Club Room, are not available for those with kids under 12 years old. Additionally, there appears to be confusion about family bookings with some guests noting that larger room allocations and upgrades were insufficient or not granted.
The hotel's proximity to hawker centers and various dining options is considered a bonus for family stays, yet there are limited child-focused attractions nearby. Despite these constraints, many guests still recommend the hotel for family trips due to its friendly service and overall suitability for short city breaks.
4 Star
The hotel's facilities and amenities align well with four-star standards, featuring large family-friendly pools on the 27th floor, although there are some mentions that these could use an update. The hotel’s clean environment and proximity to the MRT and local restaurants add to its convenience and appeal.
Service quality receives mixed feedback. While some guests find the service high-quality and the staff friendly, others feel it falls short of four-star expectations, citing issues like lack of bottled water in rooms and limited coffee and tea options.
Overall, Oasia Hotel Downtown meets the criteria for a four-star rating, offering a commendable blend of location, cleanliness and facilities, though there is room for improvement in certain service aspects.
Business
Many reviews highlight its suitability as a business hotel, noting that the environment feels almost like an office, which can be a significant advantage for professionals. The hotel's club rooms are noted to be appropriate for both business and personal stays, providing flexibility depending on the trip's purpose. The Wi-Fi is reliable, a crucial feature for business needs.
The concierge staff receives commendations for their helpful and dedicated service, especially those on duty in the evenings, which adds to the overall positive experience for business travelers who may need assistance outside regular hours. With its strategic location in downtown Singapore and necessary amenities, Oasia Hotel Downtown stands as a highly recommended option for those visiting the city for work.
Accessible
Rooftop Pool
However, it's worth noting that some guests found the rooftop pool to be in need of better maintenance and cleanliness, suggesting it could benefit from more attentive care. The Club Lounge pools on the lower floors were often highlighted as being more pristine and visually appealing compared to the rooftop option. Despite minor maintenance concerns, the rooftop pool area remains a lovely spot for a refreshing swim high above the bustling city.
Outdoor Pool
Families with children appreciated the two floating pools on the 27th floor, which are more suitable for young ones. The hotel also boasts a lovely rooftop infinity pool, consistently described as beautiful with exhilarating views of the cityscape. The presence of two lap pools on the 21st floor and an adult-only swimming area on the club floor provide versatile options for different preferences.
While most reviews highlight the pool’s appeal, a few noted areas for improvement, such as the temperature of the free pool being a bit cold and the cleanliness needing some attention. Regardless, the overall sentiment points to the outdoor pool being a significant draw for guests, complemented by nice poolside loungers and an inviting outdoor terrace on the club's floor.
Honeymoon
The hotel offers a specialized honeymoon package, complete with a honeymoon suite and thoughtful extras that create a perfect romantic atmosphere. Despite some minor setbacks in service, such as delayed honeymoon bedding arrangements, the overall impression is quite positive. Couples also appreciated the beautiful pool view and the refined elegance of the establishment, further enhancing their special occasion. Additionally, the club lounge experience received positive feedback, adding another layer of luxury to the stay. Oasia Hotel Downtown offers a well-rounded experience for honeymooners looking for a memorable and romantic getaway.
Luxury
The hotel's interiors and rooms are luxuriously appointed and offer a comfortable ambiance, perfect for anyone seeking a cosy but grand getaway. The club floor amenities are particularly praised with access to an exclusive pool, excellent wifi and complimentary mini bar, cocktails and snacks. The club rooms and the Exec Club are highly recommended for their added value and luxurious services.
The design elements throughout the hotel, including the garden areas at reception and bar, are stunning, contributing to the overall luxurious setting. Guests can enjoy a beautifully styled hotel with well-equipped facilities such as a gym and spotless clean rooms. The luxurious beds and nice breakfast further enhance the experience.
For those looking for a chic and elegant stay in Singapore, Oasia Hotel Downtown's blend of luxury and modern comfort makes it an exceptional choice.
Romantic
The spacious and inviting pool area is perfect for lounging with a glass of wine and snacks, enhancing the romantic vibe. Glass bathrooms add a touch of elegance, elevating the overall experience. With thoughtful touches such as room decoration for special occasions like anniversaries, the hotel goes above and beyond to make guests feel special.
The cozy and private dining options, along with available couples massages, further contribute to creating a romantic ambiance throughout the stay. For those looking to celebrate love, Oasia Hotel Downtown is a top recommendation for a serene and memorable romantic retreat.
Yes, Oasia Hotel Downtown, Singapore by Far East Hospitality has pool(s) that belong to one or more of the following categories: Indoor Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Oasia Hotel Downtown, Singapore by Far East Hospitality.
No, Oasia Hotel Downtown, Singapore by Far East Hospitality doesn't allow dogs.
No, parking facilities aren't available at Oasia Hotel Downtown, Singapore by Far East Hospitality.
Yes, Oasia Hotel Downtown, Singapore by Far East Hospitality has a gym.
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