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Summary of reviewsV Hotel Lavender is highly praised for its exceptional location, sitting right above the Lavender MRT station, which provides seamless connectivity to various parts of Singapore. This prime location ensures convenience for guests with easy access to food outlets, restaurants, supermarkets and shops, as well as proximity to major attractions and transportation hubs – a major draw for both leisure and business travelers.
The breakfast offerings, however, receive mixed reviews. While some guests find the breakfast functional and appreciate the variety in vegetarian and non-vegetarian options, others criticize it for lacking variety and being overly basic with a repetitive menu that doesn't meet international buffet standards. Cleanliness in the breakfast area is generally noted as positive, although improvements in quality and diversity are called for by many guests. Dinner options in the hotel are described as simple and of good quality, but the nearby abundance of restaurants and food courts presents excellent alternatives for dining.
Room reviews are mixed with some guests complimenting the tidiness and comfort, particularly enjoying the views of cityscapes and iconic landmarks. Nevertheless, many guests have noted that the rooms and bathrooms are quite small, often leading to discomfort, especially for guests with substantial luggage or multiple occupants. Issues with room maintenance, such as bad odors, humidity, uncleanliness and structural problems, are reported, alongside concerns about inadequate soundproofing.
Cleanliness across the hotel also receives varied feedback. While some guests highlight the clean and comfortable rooms with daily housekeeping, others report musty odors, mold, dust and inadequate cleaning in certain areas. Similarly, the hotel's staff garners both praise for their friendliness and helpfulness and criticism for sporadic unprofessional behavior and inconsistency in service quality.
The hotel's free WiFi service offers mixed experiences; some guests find the connectivity good and reliable in specific areas like the reception, yet many struggle with slow speeds and frequent disconnections in guest rooms. The basic gym and pleasant pool area suffice for casual workouts, though the gym's limited equipment and early closing may disappoint fitness enthusiasts.
Nightlife options are plentiful around the hotel, thanks to its strategic location near bars, convenience stores, cafes and the culturally rich Kampung Glam area. Bed experiences are also diverse; while some find them comfortable and conducive to relaxation, others encounter issues with size, firmness, cleanliness and upkeep.
Overall, though V Hotel Lavender is convenient and comfortable in certain aspects, it often falls short of four-star expectations with some guests suggesting it aligns more closely with a three-star rating. Its suitability for business travelers is enhanced by its location and amenities, despite some logistical drawbacks. The value for money and advantageous positioning make it a versatile choice for varied travel needs, even as it grapples with consistency in service and amenities. Show more
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4-Star Hotel
V Hotel Lavender offers a convenient location near Lavender MRT station. It provides modern rooms, a rooftop pool, and easy access to various parts of the city.
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Superior Double RoomModern air-conditioned room features a flat-screen TV and tea/coffee making facilities.
Twin RoomModern air-conditioned room features a flat-screen TV and tea/coffee making facilities.
Premier Double RoomModern air-conditioned room features a flat-screen TV, coffee table and armchair.
Triple RoomLarge and modern, air-conditioned room with a flat-screen TV sleeps up to 3 guests.
Special Offer - Premier Double RoomModern air-conditioned room features a flat-screen TV, coffee table and armchair.
Special Offer - Triple RoomLarge and modern, air-conditioned room with a flat-screen TV sleeps up to 3 guests.
Special Offer - Twin RoomModern air-conditioned room features a flat-screen TV and tea/coffee making facilities.
Special Offer 2 - Superior Double RoomModern air-conditioned room features a flat-screen TV and tea/coffee making facilities.
Special Offer 2 - Twin RoomModern air-conditioned room features a flat-screen TV and tea/coffee making facilities.
Superior Double Room with City ViewModern air-conditioned room features a flat-screen TV and tea/coffee making facilities.
Room enjoys city views.
Twin Room with City ViewModern air-conditioned room features a flat-screen TV and tea/coffee making facilities.
Room enjoys city views.
Guest Reviews
7.8
Good
Location
Nestled right above the Lavender MRT station, V Hotel Lavender boasts an exceptional location that's a traveler’s dream. The hotel provides seamless connectivity to various parts of Singapore, making it very convenient for guests to navigate the city and reach the airport directly via the MRT. The strategic positioning allows for easy access to numerous food outlets, restaurants, supermarkets and shops, all within walking distance, ensuring that guests are never too far from fulfilling their culinary and shopping needs. The proximity to major attractions, the city center and transportation hubs underscores the hotel's appeal for both leisure and business travelers. While amenities and service are generally well-regarded, the undisputed highlight according to reviews is the unparalleled convenience of the hotel's location.
Breakfast
The breakfast at V Hotel Lavender garners mixed reviews from guests with many expressing dissatisfaction. The common consensus is that the breakfast menu lacks variety and is overly basic, which falls short of guest expectations for an international buffet. Indian dishes dominate the spread, which some appreciate but others find limiting, particularly non-Asian and European guests. The breakfast options often repeat daily, contributing further to the lack of diversity.
While some find the breakfast functional and satisfactory, others describe it as poor quality, unappetizing and overpriced, especially considering the use of plastic utensils and the crowded dining area. There are, however, positive notes about the vegetarian and non-vegetarian options being well-catered for and the cleanliness of the breakfast room is generally praised.
Still, many guests call for significant improvements in the variety and quality of the breakfast offerings to better meet diverse dietary needs and preferences. Despite these criticisms, some did enjoy their breakfast, highlighting it as a good start to the day. For those seeking alternative options, nearby food streets offer a variety of delicious and affordable choices.
Dinner
The dining experience at V Hotel Lavender offers simplicity and quality with the hotel's restaurant serving good, no-fuss dishes. Despite some negative feedback regarding the menu presentation and ambiance, the hotel's prime location more than compensates. Surrounded by an abundance of restaurants, food courts and convenience stores, guests have a wide variety of dining options available to them for breakfast, lunch and dinner. The nearby food streets provide a convenient and delightful way to explore local cuisine, making it easy to find cheap and delicious food at any time of the day. Whether craving a hearty meal or a late-night snack, travelers won't find themselves lacking in choices around V Hotel Lavender.
Rooms
The rooms at the V Hotel Lavender have received mixed feedback from guests. Notably, cleanliness in many rooms meets basic standards with some guests appreciating the rooms' tidiness and comfort. However, a major recurring theme is the small size of the rooms, which many find inadequately spacious, particularly for multiple occupants or those with substantial luggage. The bathrooms also follow this trend, frequently described as too small and sometimes inconveniently designed.
Moreover, several reviews point out issues with room maintenance and general cleanliness, which include bad odors, humidity, stained bedding and dusty conditions. Some of the rooms have experienced structural issues, such as leaking sinks and malfunctioning showers. Additionally, problems with soundproofing have been noted with guests experiencing significant noise from hallways and adjacent rooms.
Despite these drawbacks, the rooms' views—where available—were positively highlighted, showcasing cityscapes including views of iconic landmarks like the Singapore Flyer. Some rooms received compliments for having adequate bright lighting and all essential amenities.
In summary, while some aspects of the V Hotel Lavender rooms are appreciated, guests frequently report them being small, occasionally unclean and suffering from inadequate maintenance. These mixed reviews underscore a compromise between location convenience and room quality.
Beds
The beds at V Hotel Lavender receive mixed reviews from guests. Many describe them as comfortable and cozy, providing a good night's sleep and enhancing the quality of rest. Some particularly appreciate the firmness of the mattresses, which aligns with the standards in many Asian hotels. Clean beds and fresh bedding are also noted by several reviewers.
However, there are notable complaints. A common issue is the size of the beds with some guests finding them too small, especially for two people. Others reported that the mattresses felt lumpy, saggy or worn out, impacting their comfort. Hard beds and pillows, sometimes described as too high or flat, further detracted from the sleeping experience for some.
Hygiene and upkeep also pose concerns. Some guests noticed stains on the bed linen, dusty linens and beds that were not cleaned properly or had hair strands. The lack of regular bed sheet changes and the musty or chemical smell of the pillows added to the discomfort. In a few cases, guests even reported issues like beds infested with ringworm bites and general uncleanliness contributing to a poor sleep experience.
Despite these drawbacks, a significant number of guests still find the beds at V Hotel Lavender to be very comfortable and conducive to relaxation, especially appreciating the soft mattresses and clean bedding in numerous instances.
Cleanliness
V Hotel Lavender appears to receive mixed feedback regarding its cleanliness. On a positive note, several guests praise the rooms as being clean and comfortable, emphasizing the daily cleaning service and clean linens. Some guests find the rooms well-maintained and the overall environment satisfactory with comments highlighting clean bathrooms and the neatness of the hotel.
However, there are significant concerns about cleanliness that arise frequently. Numerous guests report encountering musty and unpleasant odors in the rooms and hallways, as well as persistent issues with mold and mildew. Some rooms and bathrooms were said to be inadequately cleaned with dust, hair and stains on linens remaining throughout stays. The common areas and corridors also drew criticism for their cleanliness with some guests noting that the condition of carpets and walls was below acceptable standards.
Additionally, issues like sticky floors, dirty handprints on windows and unkempt furniture were mentioned. Housekeeping services were described as inconsistent with reports of insufficient cleaning and replenishment of amenities and some reviewers noted disruptive noises and poor soundproofing.
Overall, while the hotel has its strengths in terms of location and some clean, comfortable rooms, many guests feel that there is ample room for improvement in maintaining cleanliness throughout the property.
Staff
The staff at V Hotel Lavender have garnered a mix of reviews from guests, highlighting both positive and negative experiences. On the positive side, many guests consistently praised the friendliness and helpfulness of the staff. The reception and housekeeping teams received frequent commendations for their courteous and welcoming attitudes. Specific staff members, like Jason, Arina and Mr. Abdul, were mentioned for their exceptional service and professionalism. The check-in process was noted as smooth by some reviewers and the overall atmosphere created by the staff was described as accommodating and attentive, particularly in assisting with issues and providing useful information.
However, there have been several accounts of less satisfactory interactions. Some guests reported experiencing rude and unprofessional behavior, particularly from front desk personnel. Several reviews pointed out a noticeable lack of warmth and engagement with some staff members seeming disinterested in their duties. Issues such as slow check-in processes, unaccommodating attitudes and insufficient customer service training were also highlighted.
The feedback suggests that while the staff at V Hotel Lavender can be courteous and supportive, there are lapses in consistency and professionalism that need addressing to ensure a uniformly positive guest experience. Overall, guests' experiences with the staff varied significantly, impacting their overall perception of the hotel.
Wi-Fi
Guests at V Hotel Lavender have a mixed experience with the hotel's WiFi services. Positive feedback highlights good connectivity, high-speed internet and reliable WiFi engagement in certain areas like the reception, which contributes to a satisfactory online experience for some visitors. However, many reviews indicate significant issues with the hotel's WiFi. Common complaints include slow speeds, unreliable connections and frequent disconnections, especially in guest rooms and business corners. Guests have reported difficulties in performing tasks such as downloading small files, making video calls and sending emails. Despite efforts from the staff to resolve these issues, many guests found the WiFi service to be insufficient, requiring them to rely on mobile data. Overall, while there are pockets of decent connectivity within the hotel, the general consensus points to a need for substantial improvements in the WiFi infrastructure for a more consistent and reliable internet experience.
Gym
The gym at V Hotel Lavender offers basic fitness facilities, though it's quite small in size, equipped with only a few treadmills and a single machine. For those looking for a more comprehensive workout, the gym may feel lacking, particularly in free weights and barbells. Despite this, the open pool and gym area is pleasantly shaded, providing a nice environment to exercise. Guests have noted that while the pool and gym facilities are good, the gym closes relatively early, which could be inconvenient for late-night fitness enthusiasts. Improvements in equipment variety and maintenance would enhance the overall experience.
Nightlife
V Hotel Lavender is conveniently situated for those looking to explore the vibrant nightlife in its surrounding area. Guests will find numerous bars and nightlife options nearby, making it easy to enjoy the local scene. While there may not be an extensive selection of bars and restaurants within immediate walking distance, the hotel's excellent location offers fantastic access to public transport, food options and the culturally rich Kampung Glam area. The presence of nearby cafes and restaurants also adds to the convenience, making it a practical choice for travelers keen on both relaxation and nightlife.
4 Star
V Hotel Lavender presents a mixed bag of experiences for visitors. On the positive side, guests have praised its clean rooms, quiet ambiance and excellent central location, making it a convenient choice for both business travelers and tourists. Many reviews highlighted the impressive service, including a warm welcome, seamless check-in and check-out, helpful reception staff and quick response to requests. Guests appreciated the good customer experience, noting the comfortable beds, well-maintained amenities and the pleasant dining area with varied breakfast choices. The hotel also offers good internet speed, efficient luggage storage and overall good attention to detail in housekeeping.
However, a significant number of reviews suggest that the hotel's claimed four-star rating is not quite met in practice. Numerous guests felt that the hotel more closely aligns with a three-star standard, citing issues such as small room sizes, lack of a true luxury feel and amenities that fall short of four-star expectations. Some have mentioned that the service does not meet the high standards typically associated with a four-star rating and a few even suggested that the hotel would more accurately be rated as a two-star property. Despite these criticisms, the hotel remains a generally decent place to stay, though it may be perceived as expensive for the level of service and amenities provided.
Business
V Hotel Lavender offers a range of amenities and facilities suited for business travelers. Its prime location is highly advantageous, being very close to key business areas and convenient for those attending trade shows. The hotel's business-friendly amenities and clean environment make it a reliable choice for accommodation during business trips.
Despite these positives, there are some areas where the hotel falls short for business travelers. The lobby can get crowded and noisy, making it difficult to get work done. Additionally, the hotel does not issue official receipts, which could be a drawback for those needing them for expense reporting.
On a brighter note, the hotel's location provides easy access to convenient transportation and a wide variety of dining options, offering good value for money. Secure baggage storage is also provided after checkout, which can be beneficial for travelers needing to manage their itineraries efficiently. Overall, V Hotel Lavender is a practical option for business travel, particularly for those valuing location and convenience.
Yes, V Hotel Lavender has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at V Hotel Lavender.
No, V Hotel Lavender doesn't allow dogs.
Yes, parking facilities are available at V Hotel Lavender.