Wyndham Singapore Hotel
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Summary of reviewsWyndham Singapore Hotel, stands out for its prime location in the heart of Singapore, offering easy access to key attractions, shopping malls and diverse dining options. Its proximity to City Hall MRT station ensures hassle-free exploration of the city, making it an ideal base for both tourists and business travelers.
The breakfast provided at the hotel is generally praised for its variety and quality with an array of local and international options. However, some guests find it a bit expensive and not always worth the cost. The dining experience in the hotel's Sky Lounge is noteworthy, but the dinner menu could benefit from more variety.
Rooms at the hotel receive mixed reviews. Many guests appreciate the spacious, comfortable and modern rooms that often feature stunning views of Singapore's landmarks. Recent renovations have improved the aesthetics and comfort of the rooms; however, some areas still require further refurbishment due to issues like musty smells and outdated decor. Cleanliness is another strong point with well-maintained rooms and daily replenishments of toiletries and towels, although some areas like corridors and carpets could use more attention.
The exceptional staff at Peninsula Excelsior earn consistent praise for their friendliness, politeness and professional demeanor. Guests highlight the efficient check-in and check-out processes and the helpfulness of the concierge and housekeeping teams. Specific staff members are often remembered for their outstanding service, contributing to a pleasant stay.
The hotel offers free WiFi, which is appreciated for its quick speeds by many guests, though experiences vary with occasional reports of slow or weak signals. The hotel's two well-maintained pools are a highlight, described as clean and comfortable, providing a refreshing escape with pleasant views.
Parking options are noted as good with an adjacent parking lot that is neat and easy to use. Families find the hotel accommodating, enjoying child-friendly amenities like the pools and thoughtful gestures from the staff. While room sizes can be a bit small for larger families, overall comfort and quietness are appreciated.
Lastly, the hotel's nightlife offerings are enhanced by its close proximity to Clarke Quay, providing guests with ample opportunities to enjoy Singapore's vibrant evening scene. The combination of strategic location, friendly staff and decent amenities makes Peninsula Excelsior Singapore a favorable choice for various types of travelers.
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The breakfast provided at the hotel is generally praised for its variety and quality with an array of local and international options. However, some guests find it a bit expensive and not always worth the cost. The dining experience in the hotel's Sky Lounge is noteworthy, but the dinner menu could benefit from more variety.
Rooms at the hotel receive mixed reviews. Many guests appreciate the spacious, comfortable and modern rooms that often feature stunning views of Singapore's landmarks. Recent renovations have improved the aesthetics and comfort of the rooms; however, some areas still require further refurbishment due to issues like musty smells and outdated decor. Cleanliness is another strong point with well-maintained rooms and daily replenishments of toiletries and towels, although some areas like corridors and carpets could use more attention.
The exceptional staff at Peninsula Excelsior earn consistent praise for their friendliness, politeness and professional demeanor. Guests highlight the efficient check-in and check-out processes and the helpfulness of the concierge and housekeeping teams. Specific staff members are often remembered for their outstanding service, contributing to a pleasant stay.
The hotel offers free WiFi, which is appreciated for its quick speeds by many guests, though experiences vary with occasional reports of slow or weak signals. The hotel's two well-maintained pools are a highlight, described as clean and comfortable, providing a refreshing escape with pleasant views.
Parking options are noted as good with an adjacent parking lot that is neat and easy to use. Families find the hotel accommodating, enjoying child-friendly amenities like the pools and thoughtful gestures from the staff. While room sizes can be a bit small for larger families, overall comfort and quietness are appreciated.
Lastly, the hotel's nightlife offerings are enhanced by its close proximity to Clarke Quay, providing guests with ample opportunities to enjoy Singapore's vibrant evening scene. The combination of strategic location, friendly staff and decent amenities makes Peninsula Excelsior Singapore a favorable choice for various types of travelers.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi to guests. It combines comfort and connectivity for a pleasant stay.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Peninsula Excelsior Singapore, a Wyndham Hotel, enjoys a prime location that makes it a top choice for visitors to the city. Nestled right in the heart of Singapore, the hotel is conveniently close to City Hall MRT station, providing easy access to Changi Airport and other parts of the city. Numerous shopping malls, including Funan, Raffles City and Suntec City, are just steps away, along with a variety of dining options and convenience stores.
With its central position, guests find themselves within walking distance of many key attractions such as Marina Bay Sands, Gardens by the Bay and Merlion Park. The hotel's proximity to the vibrant nightlife and dining scenes at Clarke Quay and Boat Quay adds to its appeal as a perfect base for both tourists and business travelers.
Visitors also appreciate the hotel's accessibility to public transportation, including MRT stations and bus stops, making exploring Singapore straightforward and budget-friendly. Additionally, the area offers a mix of leisure and business facilities, which cater to different types of stays.
The location is complemented by stunning views from many rooms, giving guests a visual treat of the city's skyline and Marina Bay. Whether you're a first-time visitor or a returning guest, the Peninsula Excelsior's fantastic location ensures that you are never far from the excitement and beauty of Singapore.
Breakfast at Wyndham Singapore Hotel receives mixed reviews but leans more positively with several commendations. Guests often praise the variety and quality of the breakfast, highlighting the wide array of local and international options available. Some describe it as exceptional, delicious and abundant with numerous choices. Service during breakfast is frequently noted as excellent, contributing to the overall positive dining experience.
Several reviewers specifically commend the breakfast on the 22nd floor for its pleasant ambiance and superior quality compared to other areas. The sheer selection available at the buffet leaves many satisfied with descriptors such as hearty, substantial and amazing in quality and quantity being common.
However, a number of guests found the breakfast to be expensive with some considering it poor value for money, particularly when not included in the room rate. There are also mentions of the breakfast being repetitive, limited in variety or catering more towards Asian tastes, which might not appeal to all international guests. Issues with food temperature, such as dishes being colder than preferred or bread being hard and dry, were noted by some visitors.
While there are commendations on the rich and varied breakfast spread, a fair share of guests felt that the price did not justify the quality and some opted to have breakfast outside the hotel. Overall, while breakfast at Peninsula Excelsior is generally good and worth trying, potential guests might want to consider individual preferences and budget constraints.
The Wyndham Singapore Hotel, offers a mixed dining experience for its guests. The hotel boasts a convenient location with many nearby dining options, which is a significant advantage for those looking to explore different cuisines. The Sky Lounge, particularly on the 22nd floor, is highlighted as a delightful dinner venue with some guests describing their evening meals there as lovely and fairly priced. However, the dinner menu at the restaurant could benefit from more variety, as the current offerings are somewhat limited. Some guests appreciated the complimentary dinner service, though lunch and dinner overall were noted for having limited choices.
While the room service menu and cafe food left something to be desired with reports of poor quality and cold meals, the concierge service stood out positively by efficiently finding late-night dining options outside the hotel. Despite the mixed reviews on the food, the hotel's strategic location and external dining choices make it a viable stay for those willing to explore the surrounding area's culinary delights.
The Peninsula Excelsior Singapore's rooms are a mixed bag, combining commendable features with notable drawbacks. On the positive side, many rooms are described as spacious, comfortable and modern, often boasting breathtaking views of landmarks such as Marina Bay Sands, the CBD and the Singapore Flyer. The rooms tend to be clean and their sound insulation ensured a quiet stay for guests.
The recent renovations have improved the appearance and comfort of numerous rooms, now featuring updated furnishings. Cleanliness is generally praised with several guests highlighting well-maintained bedding and the immaculate state of the rooms upon arrival. The convenience of room upgrades and effective room service further enhance guests' experiences.
However, there are consistent mentions of outdated rooms needing renovation. Issues such as musty smells, basic décor, poor soundproofing and maintenance problems like leaky showers and noisy air conditioning units were recurrent complaints. Some guests had to deal with small room sizes, which were particularly inconvenient for families. Problems with cleanliness were noted in a few instances with reports of dust, mold and maintenance issues dampening the overall experience.
In terms of location, the hotel is well-placed for business meetings and tourist attractions, making it a convenient choice for many travelers. Yet, the mixed reviews hint at a need for further refurbishments to meet the expectations set by the hotel's prime location and price point. While the hotel's potential is apparent through its spacious and well-located rooms, attention to renovation and upkeep would greatly improve the guest experience.
Guests at Wyndham Singapore Hotel, have mixed opinions regarding the comfort of the beds. While some found the beds comfortable and appreciated the multiple pillows and clean bedding, others felt the mattresses were extremely hard and uncomfortable, often describing them as rock hard or like sleeping on bricks. Several guests mentioned that although the beds were very firm, they remained clean and in good condition and some rooms featured lovely window seats. However, the size of the beds frequently came under criticism with reports of beds being too small or unsuitable for larger families. Despite the varying experiences, housekeeping staff were noted to be friendly and accommodating. Overall, the hotel's beds tend to favor those who prefer a firmer sleeping surface.
The Wyndham Singapore Hotel, garners praise for its overall cleanliness, especially in newly renovated rooms and public areas which are described as modern, spacious and very clean. Guests consistently appreciate the cleanliness of the rooms, noting them as spacious and well-maintained with daily replenishments of toiletries and towels.
However, some areas of the hotel show signs of aging and require better upkeep. Comments highlight that corridors, carpets and bathrooms sometimes fall short with issues ranging from black mold to musty odors and stained carpets. There are reports of inconsistent housekeeping services with some rooms needing more thorough cleaning and attention.
Despite these issues, the hotel staff is noted to be polite and accommodating, often responding to cleaning requests promptly. The location is frequently praised, providing a clean and organized environment for guests. While the hotel could benefit from some updates and more consistent cleanliness standards, it maintains a generally positive impression for its cleanliness and convenience.
Wyndham Singapore Hotel, consistently receives praise for its exceptional staff. Guests frequently describe the hotel team as friendly, polite and professional. Many note the smooth and efficient check-in and check-out processes with particular appreciation for the accommodating front desk staff. The hotel's employees are also highlighted for their attentiveness and responsiveness, quickly addressing guest concerns and ensuring a pleasant stay.
Housekeeping and concierge services receive commendation for their prompt and thorough assistance with housekeeping staff going the extra mile to provide thoughtful touches like leaving balloons for children. The front desk, especially individuals like Nashita and Mr. Mohammed Isa, has been lauded for their welcoming attitude and exceptional service.
While most staff interactions are described as warm and helpful, there are occasional mentions of inattentiveness and slow service, particularly at the reception. However, these instances seem to be exceptions rather than the rule. The reception and concierge teams are otherwise frequently singled out for their helpfulness and efficiency.
Overall, the hotel staff's friendliness, politeness and eagerness to assist contribute significantly to positive guest experiences, making Peninsula Excelsior Singapore a pleasant place to stay.
At Peninsula Excelsior Singapore, guests can enjoy complimentary WiFi throughout their stay. Many travelers appreciated the fast internet connection with some noting speeds exceeding 100Mbps, making it suitable for work tasks. However, experiences with WiFi performance varied. While some found the WiFi to be generally fine, others encountered issues such as slow or weak signals, particularly in their rooms. A few reviews mentioned that the WiFi did not work at all at times and there were occasional speed drops. The service is unsecured and there is no explanation about WiFi provided at check-in. Overall, while the complimentary WiFi serves its purpose for many, it may require improvements to ensure consistent performance across the hotel.
The Wyndham Singapore Hotel, boasts two inviting pools that have garnered positive feedback from guests. The pools are maintained at a perfect temperature, making them a refreshing escape from the city heat. Many reviews highlight the clean and comfortable environment with pools that are spacious enough for both adults and children to enjoy. The glass-walled pool near the Reception lobby is particularly striking, offering a unique swimming experience.
Guests appreciate the extended pool hours, from early morning until late at night, providing ample opportunity for a relaxing swim after a day of sightseeing. The pools are described as well-maintained and superb with a hygienic and welcoming atmosphere. Children especially love the pools, often noted as a highlight of their stay.
Though some reviews mention that the pool area feels a bit outdated and there is no drink service, the overall sentiment is that the pools are a wonderful amenity of the hotel. The views from the pool area add to the appeal, making it a pleasant spot to unwind. Additionally, the central location of the hotel and the friendly staff further enhance the pool experience, ensuring guests can relax in comfort and style.
Wyndham Singapore Hotel, offers good parking facilities with a short pathway to a parking lot next to the hotel. Guests find the parking lot neat, tidy and easy to park in with ample parking space. Though some note that parking could be tight and there is no onsite parking available, arranged parking still proves to be a convenient option for guests, who also appreciate the overall cleanliness of the hotel.
Wyndham Singapore Hotel, stands out as a family-oriented abode in the bustling city. Families appreciated the child-friendly environment, especially the pools that were both family-friendly and suitable for young children, giving parents a chance to enjoy poolside drinks while their kids splashed around. The hotel’s polite staff contributed to a warm family environment and even delighted the young guests with thoughtful gestures like leaving balloons in the room.
The location of the hotel is advantageous for families with many international cuisines accessible at the nearby Light Rail station and numerous eateries by Clarke and Boat Quay riversides. Despite some challenges with room sizes, where family rooms were sometimes smaller than expected, guests still found the rooms to be comfortable and quiet for family visits. Though there were issues like the lack of interconnecting rooms and a cramped space for larger families, the long sofa by the window proved useful, accommodating even a family of four with young children.
The hotel offered an upgrade option which was praised for being more spacious for families. Moreover, the child day centre and overall pleasant atmosphere made the stay enjoyable, while the convenient laundry service added an extra layer of comfort. A few guests mentioned that having a kitchenette would have made their stay easier, hinting at some room for improvement. Despite minor inconveniences, Peninsula Excelsior Singapore remains a favorable choice for family trips, offering a great location, friendly and helpful staff and a comfortable setting for kids.
Nestled near Clarke Quay, Wyndham Singapore Hotel, offers a strategic location for those seeking vibrant nightlife. An easy stroll will lead guests to waterfront bars teeming with energy and numerous dining options. The close proximity to Clarke Quay means there's no shortage of riverwalk nightlife to explore and many of the city’s attractions are within walking distance, making the hotel's location highly favorable.
From the club lounge overlooking Marina Bay, guests can enjoy a beer on the terrace while taking in stunning night views of the city. The ambience at happy hour is frequently praised, adding to the overall enjoyable experience. Though some note that the nightlife can be a bit loud, the variety and accessibility of bars and clubs make it a convenient spot for night owls looking for entertainment options.
The Peninsula Excelsior Singapore, a Wyndham Hotel, is often discussed in mixed terms regarding its four-star status. While some guests feel it justifies its four-star rating, others argue that it aligns more closely with a three-star experience. Positive feedback highlights features such as solid four-star service of the rooms and a commendable view, contributing to a generally satisfactory stay. Despite these strengths, comments about dated facilities and stiff mattresses suggest that the hotel might have seen better days. Guests also remarked on the expensive pricing, which could sway decisions about in-house dining options like breakfast. Overall, opinions diverge, but the hotel can still provide a decent experience for those not seeking the full four-star luxury.
Wyndham Singapore Hotel, receives favorable reviews from business travelers highlighting its suitability for business trips. The hotel offers efficient check-in and check-out services and free late check-out, enhancing convenience for guests. The polite and efficient business customer service and responsive team further ensure a smooth stay.
The property's central location is advantageous, being close to the civic center and providing good access to the city center, which is ideal for business meetings and work-related activities. Additionally, the staff's ability to accommodate early check-ins adds to the overall positive experience for business travelers. The hotel is consistently recommended for business purposes with convenient access and amenities suitable for work and rest.
Wyndham Singapore Hotel, boasts impressive outdoor facilities with guests particularly appreciating the swimming pools. The hotel features two swimming pools, one of which includes a see-through glass wall, adding a unique touch to the experience. Visitors frequently highlight the pools as very clean, refreshing and ideal for relaxation. The overall pool area is described as fantastic and beautiful with ample space for guests to unwind. The surrounding views from the pool further enhance the experience, making it an excellent spot for rest and leisure.
Wyndham Singapore Hotel offers an understated luxury experience, suitable for both families and couples. The rooms are well-equipped, featuring marble baths that add a touch of luxury style. Despite the presence of some old furniture, the hotel maintains a luxurious feel overall, reinforced by its beautiful interiors and impressive decor. The property offers a more upscale experience with exclusive touches like stunning views and stylish decorations. While it may not meet everyone's expectations of a 5-star hotel, it is widely considered a shining example of a luxury hotel at an affordable price. The accommodation can be seen as a four-star deal that combines modest luxury details with exclusive furniture, providing superb accommodation to its guests.
Located in the heart of Singapore, Wyndham Singapore Hotel, provides an ideal setting for a romantic getaway. Guests have been particularly impressed with the breathtaking views from the hotel, which contribute significantly to its romantic appeal. The accommodations, featuring two recliners, are perfectly suited for couples seeking relaxation.
The hotel's atmosphere is well-suited for honeymooners with special touches such as honeymoon messages enhancing the romantic experience. The couples pool offers a tranquil spot for relaxation, making it an inviting place for those seeking a peaceful retreat.
The proximity to downtown and Marina Bay allows couples to explore the vibrant cityscape on foot, adding to the hotel's charm. Evening venues nearby provide additional opportunities for a romantic night out. Overall, Peninsula Excelsior Singapore is great for couples looking to enjoy both the romance of the city and the comfort of a relaxing stay.
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Location
With its central position, guests find themselves within walking distance of many key attractions such as Marina Bay Sands, Gardens by the Bay and Merlion Park. The hotel's proximity to the vibrant nightlife and dining scenes at Clarke Quay and Boat Quay adds to its appeal as a perfect base for both tourists and business travelers.
Visitors also appreciate the hotel's accessibility to public transportation, including MRT stations and bus stops, making exploring Singapore straightforward and budget-friendly. Additionally, the area offers a mix of leisure and business facilities, which cater to different types of stays.
The location is complemented by stunning views from many rooms, giving guests a visual treat of the city's skyline and Marina Bay. Whether you're a first-time visitor or a returning guest, the Peninsula Excelsior's fantastic location ensures that you are never far from the excitement and beauty of Singapore.
Breakfast
Several reviewers specifically commend the breakfast on the 22nd floor for its pleasant ambiance and superior quality compared to other areas. The sheer selection available at the buffet leaves many satisfied with descriptors such as hearty, substantial and amazing in quality and quantity being common.
However, a number of guests found the breakfast to be expensive with some considering it poor value for money, particularly when not included in the room rate. There are also mentions of the breakfast being repetitive, limited in variety or catering more towards Asian tastes, which might not appeal to all international guests. Issues with food temperature, such as dishes being colder than preferred or bread being hard and dry, were noted by some visitors.
While there are commendations on the rich and varied breakfast spread, a fair share of guests felt that the price did not justify the quality and some opted to have breakfast outside the hotel. Overall, while breakfast at Peninsula Excelsior is generally good and worth trying, potential guests might want to consider individual preferences and budget constraints.
Dinner
While the room service menu and cafe food left something to be desired with reports of poor quality and cold meals, the concierge service stood out positively by efficiently finding late-night dining options outside the hotel. Despite the mixed reviews on the food, the hotel's strategic location and external dining choices make it a viable stay for those willing to explore the surrounding area's culinary delights.
Rooms
The recent renovations have improved the appearance and comfort of numerous rooms, now featuring updated furnishings. Cleanliness is generally praised with several guests highlighting well-maintained bedding and the immaculate state of the rooms upon arrival. The convenience of room upgrades and effective room service further enhance guests' experiences.
However, there are consistent mentions of outdated rooms needing renovation. Issues such as musty smells, basic décor, poor soundproofing and maintenance problems like leaky showers and noisy air conditioning units were recurrent complaints. Some guests had to deal with small room sizes, which were particularly inconvenient for families. Problems with cleanliness were noted in a few instances with reports of dust, mold and maintenance issues dampening the overall experience.
In terms of location, the hotel is well-placed for business meetings and tourist attractions, making it a convenient choice for many travelers. Yet, the mixed reviews hint at a need for further refurbishments to meet the expectations set by the hotel's prime location and price point. While the hotel's potential is apparent through its spacious and well-located rooms, attention to renovation and upkeep would greatly improve the guest experience.
Beds
Cleanliness
However, some areas of the hotel show signs of aging and require better upkeep. Comments highlight that corridors, carpets and bathrooms sometimes fall short with issues ranging from black mold to musty odors and stained carpets. There are reports of inconsistent housekeeping services with some rooms needing more thorough cleaning and attention.
Despite these issues, the hotel staff is noted to be polite and accommodating, often responding to cleaning requests promptly. The location is frequently praised, providing a clean and organized environment for guests. While the hotel could benefit from some updates and more consistent cleanliness standards, it maintains a generally positive impression for its cleanliness and convenience.
Staff
Housekeeping and concierge services receive commendation for their prompt and thorough assistance with housekeeping staff going the extra mile to provide thoughtful touches like leaving balloons for children. The front desk, especially individuals like Nashita and Mr. Mohammed Isa, has been lauded for their welcoming attitude and exceptional service.
While most staff interactions are described as warm and helpful, there are occasional mentions of inattentiveness and slow service, particularly at the reception. However, these instances seem to be exceptions rather than the rule. The reception and concierge teams are otherwise frequently singled out for their helpfulness and efficiency.
Overall, the hotel staff's friendliness, politeness and eagerness to assist contribute significantly to positive guest experiences, making Peninsula Excelsior Singapore a pleasant place to stay.
Wi-Fi
Pool
Guests appreciate the extended pool hours, from early morning until late at night, providing ample opportunity for a relaxing swim after a day of sightseeing. The pools are described as well-maintained and superb with a hygienic and welcoming atmosphere. Children especially love the pools, often noted as a highlight of their stay.
Though some reviews mention that the pool area feels a bit outdated and there is no drink service, the overall sentiment is that the pools are a wonderful amenity of the hotel. The views from the pool area add to the appeal, making it a pleasant spot to unwind. Additionally, the central location of the hotel and the friendly staff further enhance the pool experience, ensuring guests can relax in comfort and style.
Parking
Family
The location of the hotel is advantageous for families with many international cuisines accessible at the nearby Light Rail station and numerous eateries by Clarke and Boat Quay riversides. Despite some challenges with room sizes, where family rooms were sometimes smaller than expected, guests still found the rooms to be comfortable and quiet for family visits. Though there were issues like the lack of interconnecting rooms and a cramped space for larger families, the long sofa by the window proved useful, accommodating even a family of four with young children.
The hotel offered an upgrade option which was praised for being more spacious for families. Moreover, the child day centre and overall pleasant atmosphere made the stay enjoyable, while the convenient laundry service added an extra layer of comfort. A few guests mentioned that having a kitchenette would have made their stay easier, hinting at some room for improvement. Despite minor inconveniences, Peninsula Excelsior Singapore remains a favorable choice for family trips, offering a great location, friendly and helpful staff and a comfortable setting for kids.
Nightlife
From the club lounge overlooking Marina Bay, guests can enjoy a beer on the terrace while taking in stunning night views of the city. The ambience at happy hour is frequently praised, adding to the overall enjoyable experience. Though some note that the nightlife can be a bit loud, the variety and accessibility of bars and clubs make it a convenient spot for night owls looking for entertainment options.
4 Star
Business
The property's central location is advantageous, being close to the civic center and providing good access to the city center, which is ideal for business meetings and work-related activities. Additionally, the staff's ability to accommodate early check-ins adds to the overall positive experience for business travelers. The hotel is consistently recommended for business purposes with convenient access and amenities suitable for work and rest.
Outdoor Pool
Luxury
Romantic
The hotel's atmosphere is well-suited for honeymooners with special touches such as honeymoon messages enhancing the romantic experience. The couples pool offers a tranquil spot for relaxation, making it an inviting place for those seeking a peaceful retreat.
The proximity to downtown and Marina Bay allows couples to explore the vibrant cityscape on foot, adding to the hotel's charm. Evening venues nearby provide additional opportunities for a romantic night out. Overall, Peninsula Excelsior Singapore is great for couples looking to enjoy both the romance of the city and the comfort of a relaxing stay.
Yes, Wyndham Singapore Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Wyndham Singapore Hotel.
No, Wyndham Singapore Hotel doesn't allow dogs.
Yes, parking facilities are available at Wyndham Singapore Hotel.
No, Wyndham Singapore Hotel doesn't have a gym.
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