York Hotel
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Summary of reviewsYork Hotel garners widespread acclaim for its excellent location, nestled in Singapore's central and vibrant Orchard area. Its strategic positioning combines the tranquility of a quieter locale with the rich convenience of nearby major shopping malls, top-notch eateries and significant landmarks. The proximity to Orchard MRT station and medical centers like Mount Elizabeth Hospital adds to its appeal for both tourists and patients. This balance makes it a prime choice for leisure and business travelers, as well as those visiting for medical reasons.
Breakfast at York Hotel receives mostly positive reviews, thanks to an extensive and varied buffet that includes delicious and fresh daily adjustments. Dishes such as nasi lemak, noodles and chicken curry add cultural variety. The quality and range of food, along with friendly service, are often praised, though some guests suggest improvements in variety, replenishment and special dietary options.
Dining at the hotel's White Rose Cafe is highly regarded, particularly for its delicious local Asian food selections like fish head curry, Laksa and Char Kuay Teow. The restaurant offers both internal and external guests meals at reasonable charges with room service also receiving high marks. However, there are minor criticisms related to lukewarm food and average service, which could be improved.
Rooms at York Hotel are spacious and comfortable, making them well-suited for families and groups. While many guests appreciate the clean and generous room sizes, the decor and furnishings are seen as somewhat dated. Some maintenance issues like peeling wallpaper and older bathroom fixtures have been noted, yet the overall comfort and quiet environment often outweigh these drawbacks. The staff's responsiveness further enhances guest satisfaction.
Cleanliness at York Hotel is generally commendable with daily cleaning services ensuring spotless, spacious and comfortable rooms. The lobby and common areas also maintain a high level of cleanliness, contributing to a pleasant stay. Despite some occasional lapses, the hotel's cleanliness standard remains attractive to many visitors.
The hotel staff are often noted for their efficiency and friendliness, significantly enhancing the guest experience. Positive interactions with staff members contribute to a supportive and welcoming environment, making guests feel well-cared-for during their stay. Named individuals like Davidson and Mr. Kassim are frequently praised for their exceptional service.
WiFi service receives mixed feedback. While some guests find it adequate and appreciate its availability post-checkout, others report poor or weak connections, especially in rooms. There is mention of improving complimentary WiFi coverage in all public areas to better meet guest expectations.
The swimming pool is highlighted for its cleanliness, spaciousness and ample sunbeds, making it a popular spot for relaxation. A few minor drawbacks like the need for more poolside lockers and a pool house do not significantly detract from the overall positive reviews.
York Hotel offers complimentary parking options with exit coupons and supplementary transport services to nearby areas, adding convenience to the guest experience.
The hotel's family-friendly environment is especially notable with spacious family rooms accommodating up to four or five people. Interconnecting family rooms and a popular kids' pool enhance the hotel's appeal for family vacations and staycations.
Guests generally find the beds at York Hotel comfortable with large beds and ample space contributing to a restful stay. Some issues with squishy or soft mattresses are occasionally mentioned, but the overall experience is positive.
In summary, York Hotel stands out for its prime location, excellent service and family-friendly accommodations. While there are areas for improvement, particularly with room furnishings and WiFi, the overall guest experience is highly satisfactory, making it a top pick for both leisure and business travelers in Singapore.
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Breakfast at York Hotel receives mostly positive reviews, thanks to an extensive and varied buffet that includes delicious and fresh daily adjustments. Dishes such as nasi lemak, noodles and chicken curry add cultural variety. The quality and range of food, along with friendly service, are often praised, though some guests suggest improvements in variety, replenishment and special dietary options.
Dining at the hotel's White Rose Cafe is highly regarded, particularly for its delicious local Asian food selections like fish head curry, Laksa and Char Kuay Teow. The restaurant offers both internal and external guests meals at reasonable charges with room service also receiving high marks. However, there are minor criticisms related to lukewarm food and average service, which could be improved.
Rooms at York Hotel are spacious and comfortable, making them well-suited for families and groups. While many guests appreciate the clean and generous room sizes, the decor and furnishings are seen as somewhat dated. Some maintenance issues like peeling wallpaper and older bathroom fixtures have been noted, yet the overall comfort and quiet environment often outweigh these drawbacks. The staff's responsiveness further enhances guest satisfaction.
Cleanliness at York Hotel is generally commendable with daily cleaning services ensuring spotless, spacious and comfortable rooms. The lobby and common areas also maintain a high level of cleanliness, contributing to a pleasant stay. Despite some occasional lapses, the hotel's cleanliness standard remains attractive to many visitors.
The hotel staff are often noted for their efficiency and friendliness, significantly enhancing the guest experience. Positive interactions with staff members contribute to a supportive and welcoming environment, making guests feel well-cared-for during their stay. Named individuals like Davidson and Mr. Kassim are frequently praised for their exceptional service.
WiFi service receives mixed feedback. While some guests find it adequate and appreciate its availability post-checkout, others report poor or weak connections, especially in rooms. There is mention of improving complimentary WiFi coverage in all public areas to better meet guest expectations.
The swimming pool is highlighted for its cleanliness, spaciousness and ample sunbeds, making it a popular spot for relaxation. A few minor drawbacks like the need for more poolside lockers and a pool house do not significantly detract from the overall positive reviews.
York Hotel offers complimentary parking options with exit coupons and supplementary transport services to nearby areas, adding convenience to the guest experience.
The hotel's family-friendly environment is especially notable with spacious family rooms accommodating up to four or five people. Interconnecting family rooms and a popular kids' pool enhance the hotel's appeal for family vacations and staycations.
Guests generally find the beds at York Hotel comfortable with large beds and ample space contributing to a restful stay. Some issues with squishy or soft mattresses are occasionally mentioned, but the overall experience is positive.
In summary, York Hotel stands out for its prime location, excellent service and family-friendly accommodations. While there are areas for improvement, particularly with room furnishings and WiFi, the overall guest experience is highly satisfactory, making it a top pick for both leisure and business travelers in Singapore.
Hotel with Free Wi-Fi
York Hotel offers unlimited high-speed internet connectivity. Ideal for both business and leisure, it provides modern comfort and spacious settings.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
York Hotel is highly praised for its excellent location, making it an ideal choice for visitors to Singapore. Nestled in the central and vibrant Orchard area, it offers guests the convenience of being within walking distance to major shopping malls like Paragon and Lucky Plaza, top-notch eateries and significant landmarks. The proximity to Orchard MRT station ensures easy access to public transportation.
Guests appreciate the hotel's strategic positioning, which combines the tranquility of a quieter locale with the benefit of being close to bustling Orchard Road. This balance provides a serene environment without sacrificing the convenience of nearby attractions. For those visiting for medical reasons, the hotel's closeness to Mount Elizabeth Hospital and Paragon Medical Center is particularly advantageous.
The hotel's location further benefits shoppers and sightseers, offering easy routes to various parts of the city. Despite a few mentions of a slight uphill walk to the hotel, the accessibility to shopping areas, dining options and public transit speaks volumes about its superb positioning.
In addition to the prime location, guests commend the value for money, spacious rooms and overall convenience of the York Hotel, making it a top pick for both leisure and business travelers alike.
The breakfast experience at York Hotel receives mixed but largely positive feedback from guests. Many reviewers praised the extensive and varied buffet, highlighting its delicious flavors and the fresh adjustments made daily. Words like 'fantastic,' 'excellent,' and 'outstanding' feature prominently in their descriptions, reflecting general satisfaction with the quality and range of food offered. Guests appreciated the friendly service and the helpfulness of the staff during breakfast.
Good size, clean rooms and a convenient location were additional benefits that complemented the well-regarded breakfast. A few reviewers noted their enjoyment of specific dishes, such as nasi lemak and the inclusion of items like noodles and chicken curry, which added to the cultural variety on offer.
However, some criticisms were noted. A segment of guests found the breakfast to be basic with limited options and suggested that the offerings could be more diverse and replenished more frequently, especially after 9:30 am. There were also calls for more vegetarian choices and a Halal menu package, catering to a broader demographic. Some guests were not impressed with the breakfast, mentioning it lacked value for money and occasionally mentioning the food was cold or served with limited variety due to COVID-19 restrictions.
Overall, while most guests left with positive impressions of the breakfast at York Hotel, a few areas for improvement were highlighted, mainly regarding variety and special dietary accommodations.
York Hotel's White Rose Cafe stands out as a vibrant dining spot, highly praised for its delicious local Asian food selections. Among the standout dishes is the superb ala carte buffet fish head curry, making it an excellent choice for a family meal. The food quality at the restaurant is generally regarded as awesome, offering meals at reasonable charges for both internal and external customers. Many guests found the room service to be superb, especially highlighting the Laksa and Char Kuay Teow. The dining and entrance areas are consistently well-kept, enhancing the overall dining experience.
However, there are a few noted drawbacks. Some guests experienced lukewarm food and found the service to be average despite the good taste of the meals. There's also a restriction on alcohol room service post-11 pm and some limitations on restaurant orders. Nonetheless, the White Rose Cafe within York Hotel remains a decent and locally recognized spot with fantastic food, just needing minor improvements in service efficiency.
York Hotel offers a variety of spacious rooms that receive high praise for their size and comfort, making it an excellent choice for families and groups. Many guests appreciate the generous room dimensions with family rooms comfortably accommodating up to four people and suites providing ample space for luggage and movement. The rooms are often described as clean and well-maintained, providing a comfortable and convenient stay near Orchard Road.
However, the decor and furnishings tend to be dated and some rooms show signs of wear and tear, such as peeling wallpaper and older bathroom fixtures. Occasional issues with cleanliness, ventilation and maintenance have been noted by guests, suggesting that the hotel could benefit from some refurbishment to elevate overall guest experience.
Despite these drawbacks, guests often find the rooms to be quiet with comfortable beds and suitable for longer stays. The hotel's location near Orchard Road adds to its convenience, making it a practical option for those looking to shop and explore the city. The attentive and hospitable staff further enhance the stay, ensuring guests' needs are met promptly.
Overall, York Hotel stands out for its spacious and family-friendly accommodations, although potential guests should be aware of the somewhat dated interiors and occasional maintenance issues.
York Hotel offers a generally positive experience when it comes to the comfort and quality of their beds. Many guests have praised the large, comfortable beds and ample space provided in the rooms, which can accommodate families well. The hotel is noted for providing two pillows per person and high mattresses with thick pads, contributing to an incredibly comfortable sleep environment. Feedback highlights both the clean and fresh bedding and the ability to adjust rooms to fit additional beds if needed.
However, there are occasional mentions of the beds being too squishy or soft and a few guests found the mattresses inadequate or experienced neck pain due to pillow issues. Despite these minor drawbacks, the majority of travelers found the beds at York Hotel to be quite comfortable and well-suited for a restful stay.
York Hotel has garnered attention for its overall cleanliness, setting a commendable standard in many areas. The property is described as very clean and well-maintained, reflecting a strong commitment to cleanliness and upkeep. Daily cleaning services are provided and many guests have found their rooms to be spotless, spacious and comfortable. The lobby area and overall environment of the hotel are also noted to be clean and quiet, contributing to a pleasant stay for travelers.
Guest feedback highlights the staff's responsiveness and friendly demeanor, which adds to the positive experience. The hotel's location is considered good, complementing its clean and comfortable rooms. Some specific areas, particularly rooms and common areas, occasionally fall short of expectations with mentions of unpleasant smells, rubbish on the floor and outdated decor, indicating a need for more consistent deep cleaning and maintenance.
Despite a few criticisms regarding bathrooms and the general appearance of certain areas, the predominant sentiment suggests that York Hotel delivers a satisfactory level of cleanliness. With spacious rooms and good service, it remains an attractive and practical choice for many visitors.
York Hotel is renowned for its commendable staff, often noted for their efficiency and friendliness. Guests consistently appreciate the warm and helpful demeanor of the employees, from the front desk to the housekeeping team. The concierge is frequently singled out for their exceptional assistance, demonstrating a high level of professionalism and courteousness.
Housekeeping staff are praised for maintaining clean rooms and ensuring a consistent supply of fresh towels. The overall excellent service and responsiveness from the staff significantly enhance the guest experience. Special mentions are given to individuals like Davidson, Mr. Din, Mr. Kassim and Rosemary Chua for their exceptional service.
Despite a few negative interactions where staff were described as unresponsive or rude, the majority of reviews highlight a positive and supportive environment. Guests value the hospitality and attentiveness, making the staff one of the best aspects of staying at York Hotel. The genuine care and accommodating nature of the team contribute to many guests returning and recommending the hotel to others.
The WiFi at the York Hotel receives mixed feedback from guests. Many appreciate that WiFi is provided and note that it can connect up to 4 devices per room with some describing it as good or adequate. However, there are also several complaints about poor or weak WiFi connections, particularly in the rooms. Some guests experienced disruptions in service and reported no improvements even after contacting the help desk. Additionally, there is mention of a lack of complimentary WiFi in rooms and the need for better coverage in all public areas. Despite these issues, the hotel allows guests to use the WiFi even after checkout, which is a plus for convenience.
The swimming pool at York Hotel receives high marks in guest reviews for its cleanliness and spaciousness. Many visitors describe it as a beautiful area with a particular highlight being the availability of plenty of sunbeds, making it a great spot for relaxation. Guests appreciate the separate pools for kids and adults, which cater to different needs and the warm water adds to the overall enjoyment, especially for families with children. Despite a few mentions that the pool area could benefit from more sunshine and a necessary upgrade, the feedback remains largely positive. Some minor drawbacks include the lack of poolside lockers and the absence of a pool house. However, these issues don't seem to detract significantly from the satisfying experience of using the pool, making it a notable feature of the hotel.
Travelers staying at York Hotel can benefit from complimentary parking options that include free parking with exit coupons. Despite the lack of on-site parking, the hotel compensates with supplementary transport services to nearby areas. Overall, while improvements could be made, the convenient parking facilities and added transport amenities contribute positively to the guest experience.
York Hotel offers an exceptional experience for families, thanks to its incredibly spacious family rooms. Many guests highlighted how the large, comfortable and clean rooms can effortlessly accommodate families of four to five members, including children. The family rooms are especially notable for their size, as they are uncommon in Singapore, making it an ideal choice for bigger families or groups.
The hotel's family-friendly environment extends beyond the rooms. The pool is particularly popular with kids, adding an extra layer of enjoyment to family stays. Guests also appreciated the interconnecting family rooms, which provide added convenience and flexibility.
The hotel's location further enhances its appeal, being described as perfect for family stays. With all these attributes, York Hotel comes highly recommended for family vacations and staycations with guests expressing eagerness to return in the future.
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Location
Guests appreciate the hotel's strategic positioning, which combines the tranquility of a quieter locale with the benefit of being close to bustling Orchard Road. This balance provides a serene environment without sacrificing the convenience of nearby attractions. For those visiting for medical reasons, the hotel's closeness to Mount Elizabeth Hospital and Paragon Medical Center is particularly advantageous.
The hotel's location further benefits shoppers and sightseers, offering easy routes to various parts of the city. Despite a few mentions of a slight uphill walk to the hotel, the accessibility to shopping areas, dining options and public transit speaks volumes about its superb positioning.
In addition to the prime location, guests commend the value for money, spacious rooms and overall convenience of the York Hotel, making it a top pick for both leisure and business travelers alike.
Breakfast
Good size, clean rooms and a convenient location were additional benefits that complemented the well-regarded breakfast. A few reviewers noted their enjoyment of specific dishes, such as nasi lemak and the inclusion of items like noodles and chicken curry, which added to the cultural variety on offer.
However, some criticisms were noted. A segment of guests found the breakfast to be basic with limited options and suggested that the offerings could be more diverse and replenished more frequently, especially after 9:30 am. There were also calls for more vegetarian choices and a Halal menu package, catering to a broader demographic. Some guests were not impressed with the breakfast, mentioning it lacked value for money and occasionally mentioning the food was cold or served with limited variety due to COVID-19 restrictions.
Overall, while most guests left with positive impressions of the breakfast at York Hotel, a few areas for improvement were highlighted, mainly regarding variety and special dietary accommodations.
Dinner
However, there are a few noted drawbacks. Some guests experienced lukewarm food and found the service to be average despite the good taste of the meals. There's also a restriction on alcohol room service post-11 pm and some limitations on restaurant orders. Nonetheless, the White Rose Cafe within York Hotel remains a decent and locally recognized spot with fantastic food, just needing minor improvements in service efficiency.
Rooms
However, the decor and furnishings tend to be dated and some rooms show signs of wear and tear, such as peeling wallpaper and older bathroom fixtures. Occasional issues with cleanliness, ventilation and maintenance have been noted by guests, suggesting that the hotel could benefit from some refurbishment to elevate overall guest experience.
Despite these drawbacks, guests often find the rooms to be quiet with comfortable beds and suitable for longer stays. The hotel's location near Orchard Road adds to its convenience, making it a practical option for those looking to shop and explore the city. The attentive and hospitable staff further enhance the stay, ensuring guests' needs are met promptly.
Overall, York Hotel stands out for its spacious and family-friendly accommodations, although potential guests should be aware of the somewhat dated interiors and occasional maintenance issues.
Beds
However, there are occasional mentions of the beds being too squishy or soft and a few guests found the mattresses inadequate or experienced neck pain due to pillow issues. Despite these minor drawbacks, the majority of travelers found the beds at York Hotel to be quite comfortable and well-suited for a restful stay.
Cleanliness
Guest feedback highlights the staff's responsiveness and friendly demeanor, which adds to the positive experience. The hotel's location is considered good, complementing its clean and comfortable rooms. Some specific areas, particularly rooms and common areas, occasionally fall short of expectations with mentions of unpleasant smells, rubbish on the floor and outdated decor, indicating a need for more consistent deep cleaning and maintenance.
Despite a few criticisms regarding bathrooms and the general appearance of certain areas, the predominant sentiment suggests that York Hotel delivers a satisfactory level of cleanliness. With spacious rooms and good service, it remains an attractive and practical choice for many visitors.
Staff
Housekeeping staff are praised for maintaining clean rooms and ensuring a consistent supply of fresh towels. The overall excellent service and responsiveness from the staff significantly enhance the guest experience. Special mentions are given to individuals like Davidson, Mr. Din, Mr. Kassim and Rosemary Chua for their exceptional service.
Despite a few negative interactions where staff were described as unresponsive or rude, the majority of reviews highlight a positive and supportive environment. Guests value the hospitality and attentiveness, making the staff one of the best aspects of staying at York Hotel. The genuine care and accommodating nature of the team contribute to many guests returning and recommending the hotel to others.
Wi-Fi
Pool
Parking
Family
The hotel's family-friendly environment extends beyond the rooms. The pool is particularly popular with kids, adding an extra layer of enjoyment to family stays. Guests also appreciated the interconnecting family rooms, which provide added convenience and flexibility.
The hotel's location further enhances its appeal, being described as perfect for family stays. With all these attributes, York Hotel comes highly recommended for family vacations and staycations with guests expressing eagerness to return in the future.
Yes, York Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at York Hotel.
No, York Hotel doesn't allow dogs.
Yes, parking facilities are available at York Hotel.
Yes, York Hotel has a gym.
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