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Summary of reviewsHotel & Restaurante Arca de Noé is highly praised for its extraordinary location on the shores of Lake Atitlán, offering breathtaking views of surrounding volcanoes and serene sunsets that create a peaceful and idyllic setting. The close proximity to the ferry dock in Santa Cruz and the lush gardens further enhance the natural beauty and tranquility of this destination, making it a perfect retreat for nature lovers.
Guests consistently commend the quality of the breakfast, highlighting it as freshly prepared and delicious, with the restaurant offering a comprehensive culinary experience throughout the day despite occasional slow service. While dinner receives mixed feedback regarding cost, the food is often described as tasty and of very good quality, cementing the restaurant as a worthwhile dining option for many visitors.
Accommodations at the hotel provide clean and simply decorated rooms, many boasting stunning lake views through large windows or from private balconies. Despite some criticism of outdated furnishings and hard mattresses, the overall charm and clean environment, maintained by daily cleaning practices, are appreciated by visitors. Certain areas, such as bathroom cleanliness and shared facilities, have room for improvement, but the peaceful atmosphere and spectacular views make a lasting impression.
The hotel staff garners largely positive reviews, with many guests applauding their friendliness, warmth, and willingness to assist. Despite occasional communication challenges, the staff, especially the kitchen and service team, receive praise for their professional and generous care.
WiFi access is primarily available in the restaurant area, with inconsistent connectivity throughout the premises, and the absence of room WiFi might be a concern for those needing reliable internet access.
While the hotel offers beautiful bungalows with mesmerizing lake views, the comfort of the beds is variable, with some guests finding them too firm. This issue, along with the size and quality of bedding, could benefit from improvements to enhance guest comfort. Overall, Hotel & Restaurante Arca de Noé offers a delightful experience, marked by its exceptional location, scenic beauty, and friendly staff, making it a memorable destination for travelers seeking relaxation and natural splendor.
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