Scarpelli Palace Hotel

Sorocaba -23.50045900, -47.45555600 , Rua Brigadeiro Tobias, 188 (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsScarpelli Palace Hotel is highly recommended due to its fantastic location in downtown Sorocaba, offering easy access to key attractions, shops and eateries, including convenient proximity to the bus station. The vibrant neighborhood teems with commerce, cafes and even familiar dining options like McDonald's, all while maintaining a relatively peaceful and quiet atmosphere. This combination of accessibility and tranquility, along with a great cost-benefit ratio, clean and organized rooms and attentive staff, makes the hotel a popular choice among travelers.

The breakfast experience at the hotel is generally positive, characterized by a delightful spread that includes well-received items such as carrot cake, fresh breads, fruits and scrambled eggs. Although the breakfast area itself is sometimes criticized for being cramped and causing delays, the quality and freshness of the food, along with the warm service from the staff, make it a satisfying start to the day. There may be room for improvement in terms of variety and organization, but the consensus remains favorable.

The rooms at Scarpelli Palace Hotel are consistently described as clean, comfortable and well-maintained, despite being simple. They feature essential amenities like mini fridges and air conditioning with bathrooms often noted for their spaciousness and cleanliness. Guests appreciate the comfortable beds and the quiet ambiance, which contribute to a restful stay. While there are occasional reports of minor issues with air conditioning and room acoustics, the overall impression is that the rooms provide a pleasant and functional space for travelers.

Cleanliness is a standout aspect of the hotel with high standards of hygiene maintained throughout the property. The rooms and common areas are frequently lauded for their pristine condition, neatness and clean smells, although some minor issues with stained towels or bathroom cleanliness are occasionally mentioned. The staff's dedication to maintaining cleanliness further enhances the positive experience.

The hotel staff earns high marks for their exceptional service, friendliness and attentiveness. Guests frequently commend the team's politeness organization and eagerness to assist with specific mentions of standout employees who go above and beyond to ensure a pleasant stay. This level of customer care leaves a lasting positive impression on visitors.

Parking at Scarpelli Palace Hotel is varied and generally reliable, though not located directly on the hotel premises. Guests appreciate the free, secure parking options available nearby, even if they sometimes require a short walk from the hotel. The parking areas are spacious and covered, though their isolated locations can present initial challenges.

Finally, the beds at Scarpelli Palace Hotel receive widespread praise for their comfort and coziness, contributing significantly to a restful sleep experience. Although there are occasional mentions of musty-smelling linens or beds needing minor repairs, the overall consensus is that the bedding is clean, comfortable and well-maintained, enhancing the comfort and appeal of the hotel.

In summary, Scarpelli Palace Hotel is a strong choice for travelers seeking a centrally located, clean and comfortable place to stay, backed by excellent service from a dedicated staff. The overall positive reviews highlight its value, cleanliness and convenient location, making it a commendable option in Sorocaba.
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Hotel with Parking
Guests at this hotel benefit from free private parking facilities. Parking is available free of charge.

Accessible Hotel
This hotel provides rooms and facilities for disabled guests, including wheelchair access, toilets for disabled, and bathrooms for disabled. It also has an elevator for accessibility.

3-Star Hotel
This hotel offers a comfortable stay and is appreciated for its central location, providing easy access to local attractions and amenities. It is known for its cleanliness and friendly service.

Small Hotel

Room Types
Twin Room - Disability Access The twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Superior Single Room The single room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. This single room provides parquet floors and a flat-screen TV. The unit has 1 bed.

Superior Double Room The double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 1 bed.

Superior Double Room The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower. This double room offers parquet floors and a flat-screen TV. The unit has 2 beds.

Superior Triple Room The triple room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 3 beds.

Guest Reviews
8.6
Very Good
Location
Scarpelli Palace Hotel enjoys a prime position right in the heart of the city, making it highly convenient for guests wanting easy access to various attractions and amenities. Located in downtown Sorocaba, it provides close proximity to shops, restaurants and key tourist spots, as well as being near the bus station, which is ideal for travelers arriving by bus. The hotel's central location means that guests can comfortably explore the city without needing extensive transportation.

The neighborhood around the hotel is vibrant with plenty of nearby commerce, cafes and even a McDonald's for those who prefer familiar dining options. This excellent accessibility makes it simple to visit important sites, such as the Botanical Garden, Zoo and shopping malls. Even though the hotel is centrally located, the street it is on remains relatively peaceful and quiet, offering a good balance between convenience and tranquility.

Alongside the hotel's stellar location, guests frequently mention a great cost-benefit ratio, very clean and organized rooms and helpful staff who are ready to assist with any requests. Despite some challenges with parking, the overall guest experience remains positive due to the unbeatable location and comfort the hotel offers.

Breakfast
At Scarpelli Palace Hotel, the breakfast experience garners a spectrum of feedback, yet generally trends towards positive. Guests frequently praise the breakfast for being excellent, delicious and well-served with the carrot cake receiving special acclaim for its outstanding taste. The spread includes a range of fresh items such as breads, fruits, juices and scrambled eggs, making it hearty and satisfying.

However, the breakfast area itself has its drawbacks, often described as tight and limited in seating, sometimes causing delays for guests. The variety of items available is another point of contention; while some find the options adequate and tasty, others feel the selection is minimal and could be better organized. Despite these criticisms, the overall sentiment remains positive due to the freshness and quality of the offered items, making the breakfast a good cost-benefit.

Special mention goes to the staff's warm and attentive service, which adds to the overall pleasant breakfast experience. There is room for improvement in terms of variety and organization, but the general consensus is that the breakfast is a satisfying start to the day at this hotel.

Rooms
Scarpelli Palace Hotel presents a charming and comfortable stay with guests consistently highlighting the cleanliness and organization of the rooms. While the hotel is described as simple, it offers neat, functional and well-maintained accommodations that meet essential needs. The rooms are equipped with mini fridges, air conditioning and clean bathrooms, often praised for being spacious and well-lit.

Reviewers frequently mention that the rooms are very clean and often pleasantly smelling with a high level of comfort provided by the beds. Refurbished rooms stand out for their modern amenities and new furnishings. Although some guests felt the rooms were small, the overall feedback focused on their adequate size and suitability.

Comfort is a major theme with many guests noting the quiet and spacious nature of the rooms, which are perfect for a restful stay. Despite some minor issues with air conditioning and room acoustics, the prevailing sentiment is that the rooms at Scarpelli Palace Hotel offer a great balance of cleanliness, comfort and essential facilities, making it a solid choice for travelers looking for good accommodation at a fair price.

Beds
Scarpelli Palace Hotel receives consistently positive feedback for its bedding with many guests highlighting the comfort and coziness of the beds. The hotel’s beds are frequently described as comfortable, comfy and even super comfortable, offering soft mattresses and excellent linens that contribute to a restful sleep experience. Guests also appreciated the cleanliness of the beds and rooms, affirming that both are kept in good condition.

However, there were some mentions of minor issues like musty-smelling linens and beds that needed repairs, such as inadequate mattress support or bumps in double beds. Despite these occasional concerns, the overall consensus is that the hotel provides a comfortable sleeping environment, underpinned by good quality mattresses and pillow comfort. The positive aspects of the bedding significantly enhance the stay, making Scarpelli Palace Hotel a commendable choice for travelers seeking comfort and coziness in their accommodations.

Cleanliness
Scarpelli Palace Hotel is widely praised for its exceptional cleanliness. Guests consistently report clean, neat and cozy rooms with an overall high standard of hygiene throughout the hotel. The common areas are also frequently described as neat and super clean, contributing to the pleasant and hygienic environment.

While some reviews note minor issues such as the occasional stained towel or sheet and a few comments about the bathroom cleanliness needing improvement, the majority emphasize that the rooms and common spaces are well-maintained and spotless. The dedication to cleanliness is evident with several guests specifically mentioning the adherence to strict cleanliness guidelines.

Guests appreciate the meticulous cleaning, from the organized rooms to the pleasant and clean smells. The staff's attention to cleanliness and their neat appearance further enhance the positive experience. Despite a few areas with room for improvement—like the comforter and the initial odor in some rooms—the overall impression is one of a well-cleaned and comfortable place with many guests highlighting the impeccable standard of cleanliness that Scarpelli Palace Hotel maintains.

Staff
The staff at Scarpelli Palace Hotel consistently receives praise for their exceptional attentiveness and helpfulness. Guests frequently highlight the friendliness, courtesy and politeness of the entire team, including specific mentions of employees like Patricia and Katia for their standout service. The level of customer service is described as excellent with employees always ready to assist and provide specialized attention to guests' needs. The staff is noted for being highly dedicated and organized, ensuring that guests feel welcomed and well-cared for throughout their stay. Despite a few mentions of occasional underwhelmed moods, the overall sentiment is overwhelmingly positive, emphasizing the staff's impeccable service, professionalism and dedication to making every guest's experience enjoyable.

Parking
Scarpelli Palace Hotel offers a range of parking options that guests have found both varied and reliable. Free and secure parking facilities with surveillance are appreciated by many, although the parking is not directly on the hotel premises. Guests frequently mention that parking is available nearby, on side streets or within the same block, but not in the hotel itself. Some note that these parking areas are in isolated locations or not immediately visible, which can make it a bit challenging to find at first. Despite these minor inconveniences, the spacious and covered parking is a positive highlight for many visitors. Overall, while parking might require a short walk from the hotel, it is generally described as safe and manageable.


No, Scarpelli Palace Hotel doesn't have any pool.

No, a spa isn't available at Scarpelli Palace Hotel.

No, Scarpelli Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Scarpelli Palace Hotel.

No, Scarpelli Palace Hotel doesn't have a gym.

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