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Summary of reviewsHotel Becket, BW Signature Collection benefits from an exceptional location in South Lake Tahoe, providing guests with easy access to key attractions like Heavenly Village, ski lifts, Lake Tahoe marina and a variety of restaurants and shops. This central positioning makes it ideal for both adventure seekers and those looking to leisurely explore the area, combining urban convenience with natural beauty.
The dedicated and friendly staff is frequently praised for being helpful, accommodating and willing to go the extra mile, despite some inconsistencies in service quality. Positive interactions with staff members like Jeremy and Paul particularly stand out, contributing to a welcoming atmosphere.
Guests generally enjoy the complimentary continental breakfast, appreciating the convenience and the inclusion of items like coffee and grab-and-go bags. However, the breakfast often lacks variety and can quickly run out with concerns about cleanliness and limited seating reducing the overall experience.
Rooms at Hotel Becket are spacious and modern with comfortable beds and beautiful mountain views. The pet-friendly policy is a plus for travelers with pets. Nonetheless, there are notable complaints about outdated furnishings, cleanliness issues and non-functioning amenities such as air conditioners and lights, which can affect the overall stay.
Cleanliness remains an inconsistent aspect of the hotel with some rooms and areas being very clean while others suffer from dirty carpets, musty smells and poorly maintained public spaces. This variability suggests a need for improvements in cleaning standards and maintenance.
The free parking is a valued amenity, though availability can be limited during peak times and some guests encounter narrow or hard-to-access spaces. Nevertheless, its convenience is still appreciated by many guests.
The pool area presents a mixed experience. Some enjoy the heated pool and fire pit, but cleanliness and maintenance issues, such as broken chairs and untidy surroundings, detract from the enjoyment. Accessibility can also be an issue, particularly for wheelchair users.
Families find the hotel’s offerings generally satisfactory with spacious rooms and a convenient location. Activities and the pool contribute to family-friendly stays, though the grab-and-go breakfast and some noise disturbances can be drawbacks.
For skiers, the hotel's proximity to the Heavenly Gondolas and availability of ski-day snacks in the rooms make it a practical choice. However, the lack of a dedicated ski room might be a minor inconvenience.
The beds receive positive feedback for their comfort with many guests noting the high quality and comfort of the mattresses, though some report inconsistencies with the condition of certain beds.
Overall, Hotel Becket, BW Signature Collection offers a blend of strong location, friendly staff and comfortable accommodations. However, prospective guests should be mindful of possible issues with cleanliness, maintenance and some inconsistencies in service and amenities. Show more
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Categories
Hotel near Golf Courses
Hotel Becket is centrally located on Lake Tahoe Boulevard and offers convenient access to several nearby golf courses. This location provides a balance of comfort and accessibility for golfers looking to explore different courses in the area.
Hotel near Ski Resorts
Located in South Lake Tahoe, Hotel Becket is close to Heavenly Village and offers comfortable accommodations. It is a convenient base for exploring the area's attractions, including skiing.
Hotel for Honeymoon
Provides modern accommodations and a convenient location. It offers a comfortable and stylish stay for honeymooners. The hotel's amenities cater to a pleasant and relaxing experience.
Family Friendly Hotel
This family-friendly boutique hotel is near Heavenly Gondola. It offers cozy rooms and welcomes pets. It has outdoor terraces with fire pits and a seasonal outdoor pool.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Swimming Pool
This hotel features a heated outdoor pool. The pool area includes a heated fireplace sitting area and fire pits, enhancing the ambiance for guests.
Outdoor Pool
Hotel with Parking
Hotel Becket offers private parking on-site for a fee of $10 per vehicle per night. This provides a convenient parking option for guests staying at the hotel.
3-Star Hotel
This hotel offers modern accommodations and a convenient location. It is well-regarded for its service and amenities.
Hotel with Outdoor Pool
Hotel Becket features an outdoor pool for guest use. It offers a convenient swimming option near the Heavenly Village area.
Accessible Hotel
Room Types
Family Suite with Two Queen Beds and One Bunk Bed - Non-Smoking/Pet-FriendlyThis family room is air-conditioned and features a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
King Room - Pet Friendly/Non-SmokingThis air-conditioned double room has a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room features air conditioning, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
King Room with Bath Tub and View - Disability AccessThis double room is air-conditioned and has a tea and coffee maker and a safe deposit box. The unit has 1 bed.
King Room with Roll-In Shower and View - Disability AccessThe spacious double room offers air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Queen Room with Two Queen Beds with Bath Tub and View - Disability AccessAir conditioning, a tea and coffee maker and a safe deposit box are featured in this quadruple room. The unit offers 2 beds.
Large King Suite with King Bed and Bunk Bed - Non-SmokingThis quadruple room is air-conditioned and has a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Guest Reviews
6.8
Rated
Location
Hotel Becket, BW Signature Collection is praised for its outstanding location, providing guests with convenient access to a myriad of attractions and amenities. Nestled in the heart of South Lake Tahoe, it's within walking distance to everything, from the bustling Heavenly Village and its gondola rides to the tranquil shores of Lake Tahoe marina. Guests appreciate being steps away from a variety of restaurants, shops and cafes, enhancing their overall experience.
The hotel's proximity to prime attractions such as the ski lifts, StateLine Amphitheater and Van Sickle State Park makes it an ideal spot for both adventure seekers and those looking to leisurely explore the area. The convenience extends to easy access to the main roads, making commutes around the region effortless.
The vibrant locale and the picturesque views from the hotel only add to the charm, offering a blend of urban convenience and natural beauty. Whether dining, shopping or embarking on outdoor activities, guests find the hotel's location perfect for making the most of their stay in South Lake Tahoe.
Breakfast
Hotel Becket, BW Signature Collection offers a complimentary continental breakfast that receives mixed reviews from guests. While many appreciate the convenience and the fact that it is included, there are consistent comments about the lack of variety and fresh options. Commonly available items include bagels, bread, small yogurts, cereals, pastries, coffee and juices, but guests frequently note the absence of protein such as eggs or meats, leading some to find the breakfast unsatisfactory, especially for those with dietary restrictions like diabetes.
The breakfast setup is also highlighted as a point of concern with limited seating available, making it sometimes necessary for guests to take their food back to their rooms or eat standing. Cleanliness of the breakfast area and punctuality in restocking items are also mentioned as issues with food often running out quickly and breakfast items being poorly maintained on weekends.
However, there are positive remarks emphasizing that the breakfast, although basic, is a nice touch and adequate for those in a hurry. Guests particularly enjoyed the free coffee and the grab-and-go breakfast bags, which include water bottles, fruit and pastries, despite their simplicity.
Overall, while the breakfast at Hotel Becket meets basic expectations for a complimentary meal, it could benefit from more variety, better management of the breakfast area and more seating options to improve the dining experience.
Rooms
Hotel Becket, BW Signature Collection presents a mixed bag of experiences, particularly when it comes to their rooms. Guests consistently praised the spaciousness of many rooms, along with their modern and well-equipped features. The location was considered convenient and the beds often described as very comfortable. The pet-friendly policy and beautiful mountain views added to its appeal for some guests.
However, the reality frequently fell short of the expectations set by online photos with multiple complaints about outdated furnishings and lack of cleanliness. Issues such as dirty carpets, musty smells and broken amenities like non-functioning air conditioners, lights and TVs marred the experience for several guests. The presence of small showers and insufficient room cleaning were also commonly noted.
Despite these drawbacks, some guests found their rooms sufficient for their needs with functional decor and adequate upkeep. In conclusion, while Hotel Becket offers comfortable and spacious rooms for some, prospective guests should temper their expectations regarding the overall room conditions and cleanliness.
Beds
Hotel Becket, BW Signature Collection receives generally positive feedback regarding the comfort of its beds with numerous guests noting their comfort and the quality of the mattresses. Many guests found the beds to be very comfortable, often describing them as cozy, firm but comfortable and among the most comfortable they've ever slept on in a hotel. Memory foam mattresses are highlighted for their comfort.
However, some reviews indicate inconsistencies in bed quality. A few guests mentioned issues such as stiff or old mattresses with indentations, beds that were hard or lumpy and beds that seemed heavily used and in need of replacement. There were also comments about beds being smaller than advertised and a few remarks about uncomfortable pillows.
Overall, while the majority of guests enjoyed a comfortable night's sleep, there are some mixed experiences regarding the bed quality, suggesting a potential inconsistency in the condition of the mattresses across different rooms.
Cleanliness
Hotel Becket, BW Signature Collection, offers a mix of experiences when it comes to cleanliness. On a positive note, several guests found their rooms to be very clean with compliments on clean towels and personal care products. Reviews also noted that both the rooms and facilities were in a generally clean condition, highlighting the overall cleanliness as great for some guests. Specific remarks mention very clean rooms and tidy environments, which contributed to some positive stays.
However, there are significant concerns regarding the hotel's cleanliness. Many guests reported issues with dirty carpets, stained linens and unclean bathrooms. Several rooms had dark, dirty carpets with crusty spots and mold and dirt were common complaints in the showers. Public areas such as hallways, common spaces and the exterior grounds were frequently described as dirty and poorly maintained with mentions of trash bags, overflowing bins and a general appearance of neglect.
Guests also faced issues like unpleasant odors, unclean and sticky floors and incomplete cleaning services. There were practical maintenance problems too, such as non-functional dishwashers, stained carpets and broken fittings. Some guests found cobwebs in windows, dust-covered surfaces and trash scattered around the property, which further detracted from their experience.
In summary, while some rooms and areas of Hotel Becket were found to be clean and satisfactory by certain guests, a prevailing narrative among reviews indicates a struggle with maintaining consistent cleanliness and upkeep across the hotel. This inconsistency, combined with specific complaints about stained carpets, musty odors and general disrepair, suggests that potential guests should be mindful of these varied experiences when considering their stay.
Staff
Hotel Becket, BW Signature Collection, boasts a team of dedicated and friendly staff, consistently praised by guests for their helpfulness and welcoming demeanor. Highlights include the front desk staff, often described as amazing, courteous and accommodating. Many visitors appreciated the staff's responsiveness and willingness to go the extra mile, even receiving travel vouchers and enjoying a pleasant front office atmosphere.
Guests spoke highly of the overall helpful and attentive nature of the team, noting specific instances where individuals at the front counter were extremely friendly and supportive. The presence of staff members like Jeremy and Paul, who went above and beyond to ensure a great stay, also received commendation.
However, experiences with the staff were somewhat inconsistent. While the majority of guests found the personnel to be friendly and accommodating, there were instances where some described encounters with uninviting and inattentive front desk staff, leading to dissatisfaction. Specific mentions were made regarding unprofessional behavior and poor customer service in isolated cases.
Nevertheless, the positive remarks about the staff's friendliness, professionalism and eagerness to help were overwhelmingly prevalent, making the personnel one of the standout features of Hotel Becket. The pleasant and responsive attitude of housekeeping and maintenance teams further contributed to many guests having an enjoyable and comfortable stay.
Wi-Fi
Hotel Becket, BW Signature Collection appears to have a mixed reputation regarding its wifi connectivity based on guest reviews. While some guests appreciated the reliable and good signal in certain areas, others found the wifi service lacking. Issues like difficulty in connecting, spotty signals and inconsistent service were common complaints. In some cases, wifi was only accessible in the reception area or was turned off earlier than expected. Furthermore, there were mentions of no internet service and problems with room keys needing frequent reprogramming. Overall, while a few found the wifi decent, many faced significant challenges with connectivity throughout their stay.
Pool
Hotel Becket, BW Signature Collection's pool facilities received mixed reviews from guests. On the positive side, the pool was described as a nice feature with heated water, providing a pleasant surprise for some visitors. The pool was located in a sunny area, which was appreciated, although more shade umbrellas were suggested. Guests enjoyed the cool beats played at the pool and the outdoor seating area, complete with a fire pit, contributed to the ambiance.
However, many reviews highlighted various issues with the pool. Cleanliness was a significant concern with several guests noting that the pool and surrounding areas needed better maintenance. There were mentions of broken chairs, pathways to the pool being untidy and overall perception of a rundown facility. Accessibility was also a problem, as the pool was reportedly far from the hotel and wheelchair users found it unavailable.
Guests also mentioned specific disappointments such as the pool being closed unexpectedly, insufficient pool towels and limited seating areas. Some felt the pool was overcrowded and noisy, which detracted from their experience. Despite these drawbacks, there were moments of enjoyment for some, though the consensus indicates room for improvement in the pool's upkeep and accessibility.
Parking
Hotel Becket, BW Signature Collection offers free parking, which many guests appreciate. The parking is described as spacious with ample availability and conveniently located near the entrance, providing private, covered parking on-site. However, several guests noted challenges, especially during weekends or at night, often finding the lot limited, crowded or full of snow. The parking spaces themselves are sometimes narrow and minimal, causing difficulty in finding a spot late at night or after a night out. The back parking lot was noted to be particularly tricky, crowded and sometimes not well-maintained. While some found parking always available, others had to resort to overflow areas or walk from more distant spots. Despite these issues, the benefit of free parking remains a highlighted point. However, guests should be aware of potential difficulties during peak times and be prepared to possibly ask for assistance.
Family
Families staying at Hotel Becket, BW Signature Collection, have had mixed experiences, but there are some notable positives especially regarding accommodations and the general location. Many have appreciated the spaciousness of the family rooms and suites which provide ample space for a comfortable stay. The hotel's central location is a significant advantage, making it convenient for guests to access various attractions and amenities by foot.
For those looking to bond with their loved ones, the hotel offers fun family activities that can enhance the overall experience. Additionally, the on-site pool has been a hit among families, providing a pleasant space for leisure and recreation. The rooms themselves are described as clean with comfortable beds, contributing to a generally pleasant environment for rest and relaxation.
However, there were some drawbacks noted by guests. Children did not enjoy the complimentary grab-and-go breakfast, which didn't work well for all families. Some noise issues were also reported with kids running in the hallways and loud guests above certain rooms. Another inconvenience was the cost associated with private beach access, which could become significant for families planning regular use.
There were isolated concerns about cleanliness, such as dirty towels left on the bathroom counter and a particular negative incident involving the police being called on a family. Despite these issues, the overall sentiment suggests that while there are room for improvements, the hotel provides a broadly satisfactory experience for families, especially in terms of accommodation size, amenities and location.
Ski
Located conveniently near ski resorts, Hotel Becket, BW Signature Collection proves to be a highly favorable choice for skiing enthusiasts. With its close proximity to the ski lift and the Heavenly Gondolas, accessing the ski trails couldn't be easier. The location also boasts easy access to ski rentals and supplies, making it a practical choice for those looking to hit the slopes. Guests have noted the availability of ski day snacks in their rooms, adding to the comfort of their stay. Additionally, its placement across the street from Heavenly Village and numerous restaurants enhances the overall convenience for visitors. While a few have mentioned the lack of a dedicated ski room, the hotel's supportive amenities for skiers make it a comfortable and practical place to stay for a ski getaway.
3 Star
Hotel Becket, BW Signature Collection, is a three-star establishment that generally meets the expectations associated with its rating. Reviews highlight that the facility offers a satisfactory level of convenience and affordability for its price bracket, justifying its three-star classification. The hotel's layout, consisting of three different buildings, has been described as somewhat unusual. While the receptionist's attention has been noted positively, there are concerns about a decline in service quality since the pandemic. Negative feedback includes issues with cleanliness and maintenance with mentions of dirty rooms and several broken items. Overall, the hotel provides the basic comfort and pricing typical of a three-star hotel.
Outdoor Pool
The outdoor pool at Hotel Becket, BW Signature Collection, is a heated facility that provides a comfortable swimming experience. It is complemented by a heated fireplace sitting area and fire pits, enhancing the ambiance for guests. Located in the sunny South Shore, the pool is in a prime spot for soaking up the sun. Despite its relatively small size, the pool area is noted to be pleasant and clean. However, there have been issues with the pool being closed, sometimes due to COVID-19 restrictions and it has not always been available for use during guests' stays.
Dog Friendly
Hotel Becket, BW Signature Collection is widely recognized for its exceptional dog-friendly accommodations. Guests consistently praise the hotel for being very pet friendly, providing helpful dog amenities and maintaining a clean pet station. The hotel imposes an additional fee for dogs, but it is one of the few properties that accepts pets, which many travelers appreciate.
Several reviews highlight a pet-friendly restaurant and a game room, where dogs are allowed, adding to the convenience for pet owners. The off-leash courtyard in the front is particularly noted for giving pets space to roam freely. Despite the influx of guests with dogs, many users mention that the hotel remains clean without any dog smell.
While most of the reviews are positive, noting that pets were treated superbly and felt at home, there are a few comments indicating that the staff were not consistently welcoming. Nonetheless, the overall sentiment is that Hotel Becket is a great choice for those traveling with dogs, offering a welcoming and accommodating environment for both pets and their owners.
Yes, Hotel Becket, BW Signature Collection has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Becket, BW Signature Collection.
Yes, Hotel Becket, BW Signature Collection welcomes dogs.
Yes, parking facilities are available at Hotel Becket, BW Signature Collection.
No, Hotel Becket, BW Signature Collection doesn't have a gym.