Bay of Palms is widely lauded for its excellent location, offering guests a peaceful retreat within walking distance to The Pines Shopping Centre and a short drive to Palm Beach and Currumbin Beach. The serene setting by a beautiful lake provides an ideal escape from busier tourist spots, making it convenient for reaching essential services and attractions like the Currumbin Wildlife Sanctuary.
The rooms at Bay of Palms are generally praised for their comfort, cleanliness and spaciousness with recent renovations noted for providing modern and well-equipped accommodations. While there are occasional discrepancies between advertised photos and actual room conditions and some minor issues like noise and insufficient power points, the overall insistence on clean and comfortable settings persists.
Cleanliness is a strong point with guests consistently describing the accommodations as clean, tidy and well-furnished. Despite a few mentions of dated appliances and isolated cleanliness issues, the overall sentiment leans towards positive with the maintained interiors and organized grounds earning appreciation.
The staff at Bay of Palms receive high praise for their friendliness, helpfulness and accommodating nature. Reception staff, as well as the manager and owner, contribute significantly to the hotel's welcoming atmosphere, despite some sporadic instances of less pleasant interactions.
However, WiFi service appears to be inconsistent with frequent complaints about connection issues, slow speeds and difficulties with streaming services. Nonetheless, some positive remarks provide a mixed outlook on the WiFi experience.
The spa facilities are positively highlighted with guests appreciating the clean, clear and well-maintained spa that complements the pool. Minor issues like excessive chlorine or occasional malfunctions are noted but do not significantly detract from the overall positive experiences.
The pool itself stands out as a major highlight, often described as lovely, inviting and beautifully maintained. Guests commend the pool area’s relaxing atmosphere and cleanliness, contributing significantly to the overall enjoyment of their stay.
Bay of Palms also excels in catering to families, offering a family-friendly environment with suitable amenities and family rooms. Despite some concerns about room size, the resort is generally praised for providing a peaceful and enjoyable stay for families.
Guests’ experiences with the beds are mixed but skew mostly positive with many finding them comfortable and perfect for a good night's sleep, although some feedback suggests a need for updating certain mattresses and increasing bed sizes for couples.
As a three-star resort, Bay of Palms receives recognition for offering great value for money. While some aspects align with expectations of a two-star property, guests appreciate the satisfactory balance of cost and comfort the resort provides.
Overall, Bay of Palms emerges as a top choice for travelers seeking convenience, comfort and a touch of tranquility, providing a positive and enjoyable experience for most guests.
The Mercure Gold Coast Resort is an excellent hotel that provides its guests with a fantastic location amidst beautiful and peaceful surroundings. The hotel is ideal for weddings or to watch golfers with two of the best golf courses in Queensland on its doorstep. Guests find the hotel close enough to city amenities while being far away enough to feel like a relaxing holiday. The breakfast is fantastic with a buffet breakfast offering a wide variety of high-quality options. Dinner offers delicious food, although some guests found certain items to be a bit pricey. The staff throughout the resort are friendly and helpful, making guests feel like VIPs. The rooms are clean, comfortable and spacious with stylish decor and lovely views. The resort offers excellent facilities, including two beautiful pool areas, tennis courts and plenty of parking options. Families with children will appreciate the range of activities available, although some guests noted that the hotel wasn't ideally suited to families with mobility issues or noisy guests. Despite a few negative comments about cleanliness, most guests find the resort tidy and well-maintained. Overall, the Mercure Gold Coast Resort offers a great value for money and provides guests with a wonderful, relaxing atmosphere.
Outrigger Burleigh is widely praised for its exceptional location, providing guests with easy access to pristine beaches, surf clubs and a variety of dining options. Situated just a short stroll from the beach, the hotel also offers proximity to shops, supermarkets and public transport, making it a fantastic base for exploring Miami, Burleigh Heads and other attractions around the Gold Coast.
The rooms at Outrigger Burleigh are described as spacious, comfortable and immaculately clean with many guests appreciating the modern updates and well-maintained facilities. Practical features like comfortable beds, kitchenettes and scenic views of the gardens, pool or ocean further enhance the guest experience. Despite a few mentions of minor issues such as small bathrooms or dated hallways, the overall sentiment is positive, emphasizing good value for the location.
Cleanliness is a standout aspect with numerous reviews applauding the high standard of hygiene throughout the hotel, including the recently renovated areas. The pool area, often highlighted as clean and inviting, is another major attraction, especially for families. Guests enjoy the warm, well-maintained pool and relaxing spa facilities. Even occasional maintenance or renovation work does not significantly detract from the overall positive impression.
The staff at Outrigger Burleigh are frequently commended for their friendliness and exceptional service, contributing significantly to a welcoming and relaxed atmosphere. Names like John and Colleen are specifically mentioned for their outstanding customer service, enhancing the guest experience.
The proximity to beautiful, clean beaches like North Burleigh and Miami Beach is highly appreciated, as is the convenience of nearby walking tracks and urban amenities. Secure and ample parking options add to the stress-free experience for guests traveling by car.
Family-friendly features, including large family rooms and a safe, enjoyable environment for children, make the hotel an ideal choice for families. While the wifi service receives mixed reviews with some guests experiencing connectivity issues, the overall experience remains predominantly positive.
In conclusion, Outrigger Burleigh successfully delivers a three-star experience that meets guest expectations, providing a standard yet satisfactory stay at a budget-friendly price. The combination of a prime location, clean and comfortable rooms, excellent service and family-friendly amenities makes it a commendable choice for travelers seeking both relaxation and convenience on the Gold Coast.
Mariner Shores Club receives high praise from guests, particularly for its prime beachfront location directly opposite a patrolled beach. The easy access to the coast, Surf Club, shops, restaurants and other amenities like Aldi contribute to a convenient and delightful stay, especially for families and beach lovers. The property is commended for its spacious, modern and exceptionally clean apartments that cater well to families with rooms equipped with everything needed for a comfortable and enjoyable stay. Guests also appreciate the warm outdoor pool, well-maintained BBQ areas, mini golf course and various family-friendly entertainment options.
Cleanliness is a strong point at Mariner Shores Club with guests frequently highlighting the immaculate condition of the rooms and the overall complex. The apartments are spotless, featuring clean bathrooms and well-organized spaces, enhancing the home-like atmosphere. The friendly and accommodating staff further elevate the experience, making visitors feel welcomed and well-attended to. Staff members like Rosemary and Maureen receive specific praise for their exceptional service and helpfulness.
While the free Wi-Fi is a notable feature, the internet service draws some criticism for being limited and unreliable, affecting the ability to connect to streaming services. However, the array of amenities, including indoor and outdoor pools, spas, a sauna, steam room and additional recreational facilities like giant chess and a tennis court, compensate for this minor shortcoming, providing ample entertainment for guests of all ages.
The enviable beachfront location, combined with stunning views and easy access to local attractions, enhances the overall value for money. Whether traveling solo, as a couple or with family, Mariner Shores Club offers a memorable stay with its blend of comfort, cleanliness, excellent facilities and friendly service. It is highly recommended for families seeking a fun, activity-filled getaway by the beach.
Sanctuary Beach Resort is widely celebrated for its unbeatable beachfront location, offering guests direct, hassle-free access to a pristine beach with stunning ocean views. This prime positioning not only allows easy beach enjoyment but also enhances convenience for attending local events and exploring nearby attractions such as the Currumbin Wildlife Sanctuary. The generously sized accommodations are particularly appealing to families and groups, providing spacious, clean, and well-furnished units with a pleasant beach theme.
Guests frequently commend the resort for its comprehensive amenities and attentive staff. The heated pool, complete with both shallow and deep ends, caters to swimmers of all ages, making it a favorite among visitors, especially during winter. The well-maintained BBQ area and tennis courts offer additional opportunities for recreation and relaxation. The staff at Sanctuary Beach Resort are noteworthy for their friendliness and commitment to a welcoming atmosphere, contributing to the resort's inviting and engaging environment.
Cleanliness is generally praised, with accommodations described as spotless and modern, providing a comfortable stay. Although some guests note minor issues with specific units or facilities, the resort's overall attention to cleanliness and maintenance is positively highlighted. Families especially appreciate the resort's extensive family-friendly amenities, such as spacious apartments, multiple bathrooms, and proximity to attractions, offering a hassle-free and enjoyable vacation experience.
In terms of comfort, the resort's beds are generally deemed cozy and inviting, contributing to restful nights, although personal preferences regarding firmness do vary. The inclusion of practical amenities like air conditioning, ceiling fans, and hair dryers further enhances the comfort and convenience for guests. Overall, Sanctuary Beach Resort stands out as a premier choice on the Gold Coast, offering a remarkable combination of relaxation, accessibility, and excellent service for travelers seeking a memorable beachside getaway.
Golden Riviera Absolute Beachfront Resort is celebrated for its exceptional beachfront location and stellar amenities. Positioned directly on Tugun Beach, the resort offers guests the luxury of direct beach access, stunning ocean views and the soothing sound of waves from their rooms. Its prime location is complemented by proximity to shops, restaurants and local attractions, which makes it ideal for families, couples and solo travelers alike.
The spacious, clean and comfortable apartments are well-appointed with modern facilities, including fully-equipped kitchens, large fridges, washing machines and dishwashers—ideal for both short and extended stays. The resort also features secure and complimentary underground parking, contributing to a hassle-free experience for visitors.
Guests frequently highlight the welcoming and helpful staff, which add to the overall positive experience. The team is known for their politeness, warm demeanor and readiness to assist with any requests, making stays feel personal and enjoyable.
The resort's pool area is another standout feature, characterized by its large, heated pool, clean and inviting ambiance and well-maintained tropical gardens. Families appreciate the child-friendly environment, while the well-kept barbecue facilities add to the leisure options available on-site.
Cleanliness is a top priority at Golden Riviera with guests consistently praising the immaculate rooms and well-maintained grounds. Though there are occasional minor issues like stairways needing more attention, the overall sentiment remains positive.
Despite a few noted challenges, such as the accessibility from the underground parking without lifts and occasional variability in mattress comfort, the resort largely meets guest expectations for a relaxing and enjoyable getaway. The combination of its beachfront appeal, family-friendly atmosphere and top-notch service makes Golden Riviera Absolute Beachfront Resort a highly recommended choice for beach lovers and vacationers seeking both comfort and convenience.
Turtle Beach Resort, located conveniently close to Mermaid Beach, receives considerable praise for its accessibility and family-friendly environment. Positioned within easy reach of various amenities, such as supermarkets, cafes and restaurants, the resort's central location makes it ideal for beachgoers and those keen on shopping or dining out. The resort is also well-connected to public transport, facilitating visits to nearby attractions like theme parks and Surfers Paradise.
The breakfast experience at Turtle Beach Resort is highly regarded with commendations for the complimentary breakfast packs and the quality of food at on-site cafes and restaurants like The Deck. Families appreciate the variety and the kid-friendly options. However, minor issues such as incorrect orders and occasional delays have been noted.
Dinner at The Deck restaurant generally receives positive feedback for its tasty and reasonably priced menu, but there is room for improvement with food quality and menu variety. Guests would appreciate more diverse dietary options, including vegan and gluten-free choices.
Guests find the rooms spacious and well-equipped with amenities suitable for extended stays, making them ideal for families. The presence of kitchens, washers and dryers adds to the convenience. Nonetheless, the accommodations are described as outdated with issues such as hard beds, musty smells and cleanliness needing attention.
Cleanliness at the resort offers a mixed experience. While some guests find the facilities clean and well-maintained, others report significant cleanliness issues, including mould, pests and dirty common areas. There is a noted need for more consistent and thorough cleaning to meet guests' standards.
The staff at Turtle Beach Resort receives predominantly positive feedback, being described as friendly, helpful and accommodating. The service at the front desk, restaurants and pool areas notably contributes to a welcoming atmosphere. However, some guests have encountered less professional service on occasion.
The resort's Wi-Fi service falls short of guest expectations with numerous reports of unreliable and slow connections, making it difficult to maintain a stable internet connection.
The gym, though useful for a quick workout, could benefit from equipment updates and better ventilation. The facility is appreciated but considered small and occasionally challenging to locate.
Pool facilities at Turtle Beach Resort are a significant highlight, especially for families with children. The variety of pools, including water slides and splash zones, ensures entertainment and relaxation for all ages. Despite some occasional cleanliness issues, the overall pool experience is positive with well-maintained amenities and a family-friendly environment.
The nearby Mermaid Beach is a major advantage, being easily accessible within a short walking distance. Guests value the convenience and the less crowded, beautiful beach setting, adding to the resort’s appeal for those seeking a coastal getaway.
The tennis facilities are well-received, providing good conditions and contributing to the range of activities available at the resort, despite the additional cost.
Parking at Turtle Beach Resort is generally convenient with free, secure underground parking available, although some improvements could be made to handle peak periods better.
Overall, Turtle Beach Resort offers a family-oriented, convenient and enjoyable stay with excellent location and facilities, although there is room for improvement in areas such as accommodation updates, cleanliness and Wi-Fi service.
Montego Sands Resort is a highly recommended hotel for those looking for a comfortable and affordable stay on the Gold Coast. The location is fantastic with the beach, shops and parks just a short walk away. The rooms are spacious and well-equipped with comfortable beds and excellent showers. The staff is friendly and accommodating, providing exceptional customer service. The pool and spa area is spotless and perfect for relaxation. The hotel also offers convenient and secure parking. Families will appreciate the spacious rooms and on-site activities for kids. While some guests found issues with outdated furniture and bedding, the majority of guests found the hotel to be clean and comfortable. Overall, Montego Sands Resort is a great place for a relaxing and enjoyable short stay.
The Darling at The Star Gold Coast is a luxurious and exceptional hotel that offers outstanding service and facilities. The location is perfect with easy access to shopping, dining and the beach. Guests are delighted with the breakfast options, although some found it to be expensive. The dinner experience is exceptional with great food and amazing service. The rooms are beautifully appointed and clean with fresh linen, tasteful decor and modern tech. The staff provides exceptional customer service with many guests describing them as friendly, helpful and polite. The pool is a must-visit with a spacious and well-maintained outdoor pool and a breathtaking rooftop pool. The parking experience is overwhelmingly positive with many guests praising the valet parking service. The beds are some of the best in the world with many guests complimenting their level of comfort. Overall, The Darling at The Star Gold Coast is a fabulous and luxurious hotel that offers the best classy place ever.
Broadbeach Savannah Resort enjoys an exceptional location, extensively praised by guests for its central position, providing convenient access to the beach, shops, dining options and key attractions such as the Gold Coast Convention Centre, Dracula’s and The Star Casino. The proximity to public transport further enhances the overall guest experience, making travel effortless without the need for a car.
While the resort does not offer breakfast on-site, nearby venues such as the Mermaid Cafe offer highly praised alternatives. The rooms at the resort receive mixed reviews; while guests appreciate the spaciousness, amenities and spectacular views from higher floors, there are significant complaints about outdated furniture, worn carpets and general maintenance issues. Cleanliness is inconsistent with some rooms and the pool area being noted as clean, while others suffer from issues like dirty linens, stained carpets, mold and unpleasant odors.
The staff at Broadbeach Savannah Resort are often described as friendly, helpful and accommodating, contributing positively to guest experiences. However, there are reports of isolated negative interactions, indicating a need for more consistent service standards. The resort provides free Wi-Fi, although guests have encountered connectivity issues and premium internet access comes at an additional charge.
The pool and spa facilities generally receive positive remarks for their cleanliness and enjoyable temperature, making them a highlight for families and children. However, occasional maintenance issues and limited shade have been reported. The resort’s location near the beach is a major advantage with many guests appreciating the short stroll to the shore and proximity to shopping malls, restaurants and casinos.
Parking at the resort is frequently highlighted as a significant issue with limited and tight basement spaces causing inconvenience. Families find the resort affordable and the large spa area, free kids’ activities and the toy library particularly appealing, despite the children's area and game room needing improvement.
The resort is well-situated for enjoying the vibrant local nightlife with various bars, restaurants and entertainment options within walking distance. However, the lively environment can sometimes result in noise disturbances.
The beds receive mixed reviews; while some guests find them clean and comfortable, others report issues with beds made from pushed-together singles, uncomfortable mattresses and inadequate bedding. Despite this, Broadbeach Savannah Resort offers a generally satisfactory experience but would benefit significantly from renovations and improved maintenance to enhance its appeal.
Ultra Broadbeach has received outstanding reviews, largely focusing on its prime location, excellent accommodations and exceptional staff. Positioned conveniently close to the beach, shopping centers, dining options and major attractions, the hotel's location is frequently described as fantastic and ideal for various activities without the need for a car.
The accommodations at Ultra Broadbeach are highly praised for their spaciousness, cleanliness and modern amenities. Guests appreciate the well-equipped kitchens, comfortable beds and stunning views from the large windows. Families especially value the ample space and additional conveniences such as secondary rooms. Despite occasional minor issues such as flickering lights or less-than-perfect cleanliness, the overall feedback on the rooms is very positive.
Cleanliness receives mixed reviews with many guests commending the clean, well-maintained units and facilities, including the pool and spa. The hotel's management receives accolades for the upkeep of these amenities, although some reviews point to occasional lapses in maintenance.
The staff at Ultra Broadbeach are celebrated for their friendliness and outstanding service, significantly enhancing the guest experience. Visitors frequently mention the accommodating and helpful nature of the team, including specific staff members who go above and beyond to ensure a pleasant stay.
The pool area is a standout feature, described as fantastic and well-maintained with a heated swimming pool, spa, steam sauna and BBQ facilities that contribute to a delightful stay. Despite a few comments about uncomfortable pool lounges, guests overall found the pool facilities to be a major highlight.
Proximity to the beach is another key attraction, allowing guests easy access to stunning coastal views and nearby amenities like cafes, restaurants and shopping centers. The comfort of the beds is also well-regarded with most guests describing them as very comfortable, although a few noted issues with bed firmness.
Overall, Ultra Broadbeach offers an excellent experience with its top-tier location, beautiful and well-equipped apartments, exceptional service and well-maintained facilities, making it a highly recommended choice for various types of travelers.
Meriton Suites Broadbeach is highly regarded for its exceptional location, providing guests with convenient access to key attractions, eateries, shopping centers and public transportation. Its centrality makes it perfect for both leisure and business travelers with attractions like The Star Casino and the Gold Coast Convention and Exhibition Centre just a short walk away.
The accommodations at Meriton Suites Broadbeach are spacious, modern and well-equipped, consistently impressing guests with their cleanliness, comfort and practical amenities like full kitchens, laundry facilities and large balconies with stunning views. The rooms are larger than expected, featuring comfortable beds and modern furnishings. While minor cleanliness issues are occasionally mentioned, the overall sentiment is positive.
Guest reviews frequently commend the hotel’s staff for their friendliness, helpfulness and professionalism. The team goes above and beyond to ensure a pleasant stay, providing local recommendations, assisting with parking and accommodating special occasions.
WiFi services receive mixed reviews. Many guests find the connection stable and fast, appreciating features like Chromecast-enabled TVs. However, some guests encounter connectivity issues, which are a minor inconvenience.
The gym is praised for being modern, clean and well-equipped, though some guests feel it could be more extensive. The pool facilities, including indoor and outdoor options, are frequently highlighted as top-notch, providing a clean and enjoyable experience.
Meriton Suites Broadbeach stands out for its proximity to beautiful Kurrawa Beach, making beach access easy and enhancing the overall stay with scenic ocean views. The parking facilities are also viewed positively for their affordability and convenience, despite some concerns about tight spots and occasional navigation challenges.
Families find the hotel particularly accommodating with spacious suites and child-friendly amenities. The strategic location near restaurants and attractions adds to its appeal for family vacations.
The vibrant nightlife in the Broadbeach area with numerous bars, restaurants and the nearby Star Casino, offers ample evening entertainment options. While some mention noise from nearby venues, the overall atmosphere is lively and convenient for enjoying the local nightlife.
Overall, Meriton Suites Broadbeach is a well-rounded choice for travelers, providing a combination of excellent location, comfortable accommodations, friendly service and great amenities, making it a popular choice for visitors to the Gold Coast.
Aruba Sands Resort is a great value for money accommodation located in the heart of Broadbeach, just a short walk away from the beach, shops, restaurants and pubs. The location is convenient for both leisure and business travelers with easy access to public transport and the convention center. The rooms are clean and tidy with friendly and helpful staff constantly maintaining the property. The staff is exceptionally welcoming and friendly with excellent communication and customer service. The pool and spa are a major highlight for guests with many describing them as clean and well-maintained. The beach is also conveniently located nearby. The secure and undercover parking is a definite plus and the resort is a great option for families with a range of activities nearby. While the sleeping arrangements are hit or miss, overall, Aruba Sands Resort is a great option for those who prioritize convenient parking and a central location.
ULTIQA Freshwater Point Resort Broadbeach is highly regarded for its prime location offering guests easy access to vibrant cafes, restaurants, shops, and the beach, while maintaining a peaceful ambiance away from the main hustle and bustle. The proximity to key attractions such as Pacific Fair, The Star, and the Convention Centre makes it particularly appealing for both leisure and business travelers. Guests are often impressed by the spacious, clean apartments that feature excellent amenities, including spectacular pools and convenient parking facilities. The welcoming staff, known for their friendliness and willingness to assist, enhance the overall experience, contributing to a memorable stay.
The resort’s pool area stands out as a major highlight, with guests commending its heated and welcoming environment that caters well to families. It offers stunning views, a spa, and a well-equipped barbecue area, ensuring a relaxing and enjoyable experience. Parking is secure and convenient, although some larger vehicles may need to navigate tight spaces carefully.
Despite the positive feedback, there are areas identified for improvement. The breakfast offering is described as basic and lacking in variety, suggesting room for enhancement. The hotel's rooms, while generally spacious and functional, have received mixed reviews regarding cleanliness and maintenance, with some guests noting tired décor and inconsistent standards. Beds have also drawn varied feedback; while some find them comfortable, others experience issues such as squeaky frames and worn mattresses.
Overall, ULTIQA Freshwater Point Resort Broadbeach continues to be a popular choice due to its location, welcoming staff, and comprehensive facilities, though further attention to certain aspects could elevate the guest experience even further.
On Australia’s Gold Coast, you can find The Wave Resort, a 4-star apart-hotel along Broad Beach. Each apartment boasts laundry facilities, a fully-equipped kitchen, and a private balcony. A breathtaking sky pool, spa, and sauna can be found on the 34th floor. For a more relaxed experience you can head to the 4th floor for a heated infinity pool, spa, sauna, and steam room. There are even poolside barbecue facilities and countless entertainment areas. The hotel also boasts a convenient location, right in the middle of restaurants, entertainment facilities, parks, and much more.
Summary of reviews
The Wave Resort in Broadbeach garners high praise for its prime location, spacious and well-appointed accommodations and excellent amenities. Guests frequently commend the hotel's proximity to numerous attractions, restaurants, cafes and the beach, making it a convenient hub for both leisure and business travelers. The central setting is particularly advantageous for families and event attendees, providing vibrant yet peaceful surroundings.
The accommodations are often described as modern, clean and generously sized with many units offering stunning ocean and hinterland views from large balconies. Guests appreciate the well-equipped kitchens, comfortable furnishings and especially the ample space, making the resort suitable for longer stays. Some minor criticisms were noted regarding dated interiors and occasional maintenance issues, but these did not significantly detract from the overall positive experience.
Cleanliness receives mostly favorable remarks with many guests finding their rooms and the resort facilities well-maintained. However, a few isolated incidents of overlooked cleaning and maintenance could benefit from further attention to maintain high standards. The resort's amenities, including heated pools, a gym and BBQ facilities, are well-received, enhancing the overall stay with convenience and entertainment options.
Staff at The Wave Resort are mostly lauded for their friendliness and helpfulness, contributing to a welcoming atmosphere. While some guests mentioned lapses in hospitality and communication, the majority found the staff responsive and attentive. Maintenance teams and reception staff are particularly noted for their prompt and accommodating service.
The pool facilities are a highlight for many visitors with two impressive pools, including a heated rooftop pool that offers remarkable city views. Guests enjoy the warm spas and the proximity of pools to the beach, appreciating the resort's comprehensive amenities. The beach itself is just a short walk away, adding to the resort's appeal with easy access to beautiful shorelines and nearby parks.
Parking at the resort is secure but receives mixed feedback due to its initial difficulty to navigate and tight spaces for larger vehicles. Clearer instructions and better signage could improve guest experiences related to parking.
The beds are generally praised for their comfort, contributing to a restful stay, though some guests suggested replacing the pillows for added comfort. Despite individual preferences regarding bed firmness, the overall consensus is positive with the comfort of the beds often enhancing the stay.
In summary, The Wave Resort excels with its excellent location, spacious and comfortable accommodations and ample amenities, making it a strong choice for a variety of travelers. Minor improvements in maintenance and clearer communication regarding parking could further elevate guest satisfaction.
The Phoenician Resort is an excellent choice for those looking for a central location with everything they need just outside the front door including restaurants, cafes, shops and the beach. The friendly and helpful staff add to the experience, enhancing the exceptional customer service. The resort offers a variety of room options with some reviewers mentioning them as outdated but others found them spacious and comfortable. Although some reviews had complaints about cleanliness, most of them found it acceptable. The pools, both indoor and outdoor, are fantastic along with the spa facility and the beach is conveniently located for beach lovers. Guests also loved the convenience of free on-site parking. The resort is family-friendly with excellent facilities for all ages and comfortable beds guarantee a restful night's sleep. The indoor pool is perfect for cooler days and guests loved that it was heated. Overall, The Phoenician Resort provides a reasonable, value-for-money stay with most guests enjoying their experience and rating it a 9/10.
ULTIQA Beach Haven on Broadbeach stands out as an excellent choice for travelers, thanks to its prime location and well-appreciated amenities. Situated just steps away from the beach and close to numerous shops, supermarkets and restaurants, the property offers stunning ocean and Gold Coast views. The hotel's proximity to public transport, the Convention Centre and major shopping centers like Oasis Mall and Pacific Fair, allows guests convenient access to explore Broadbeach and its surroundings.
The spacious and clean apartments, many of which are modern and well-appointed, receive considerable praise. Families find the accommodations roomy and well-equipped, benefiting from amenities such as multiple pools, a sauna and tennis courts. The property maintains a welcoming environment with exceptional customer service, frequently commended by guests for the staff's friendliness, helpfulness and efficiency. Special mentions are made of individual staff members who go above and beyond to enhance guests' experience.
While cleanliness reviews are mixed with some guests noting issues like dusty apartments and outdated decor, the general facility upkeep and welcoming ambiance mitigate these concerns. The property's lovely pool area, complete with three swimming pools and additional amenities like a BBQ area, sauna and tennis courts, further enriches the guest experience. Families and children particularly appreciate the pool facilities, which include a dedicated children's pool praised for its cleanliness and heated water.
Though there are mentions of inconsistent room standards and maintenance issues, the hotel's strategic location and overall amenities are highlighted as strong points, making it a solid four-star choice. Guests with vehicles benefit from the secure and free parking options provided onsite, adding to the convenience of their stay.
ULTIQA Beach Haven on Broadbeach effectively caters to diverse guest needs, whether for family vacations, business trips or leisurely getaways. The combination of its unbeatable location, spacious accommodations, thoughtful amenities and friendly staff ensures an enjoyable and memorable stay for its visitors.
Iconic Kirra Beach Resort consistently delights guests with its prime location and stunning views. Situated right across from the pristine Kirra Beach, the resort offers effortless access to beautiful sands and clear waters, complemented by the proximity to excellent restaurants, cafes and shops all within walking distance. The central position allows for scenic explorations of both the hinterlands and the esplanade, making it an ideal setting for beach enthusiasts and those seeking vibrant dining and shopping experiences. Guests particularly appreciate the breathtaking ocean views from spacious, well-appointed apartments, often featuring king beds and balconies.
Cleanliness is noted as a strong point of the resort with many guests highlighting the modern and beautifully furnished rooms which contribute to an inviting and comfortable environment. The spacious accommodations are perfect for families, adding to the overall pleasant experience with first-class standards of hygiene.
The staff at Iconic Kirra Beach Resort earn high praise for their friendliness and professionalism. Described as approachable and helpful, the staff enhance the welcoming atmosphere from the moment guests arrive. The reception team occasionally receives rare feedback about personalization, yet overall, their warm service significantly contributes to a memorable stay.
The resort's pool area is well-regarded for its aesthetic appeal and cleanliness, providing a lovely spot for relaxation, especially on hot days. Though some mention the pool's smaller size and occasional issues with heating, the general sentiment is positive, appreciating the comfortable ambiance and the availability of a BBQ area.
Iconic Kirra Beach Resort's beachfront location is repeatedly emphasized as a major highlight, offering stunning ocean views and easy access to a patrolled beach. Guests cherish the convenience of strolling along the esplanade and reaching nearby restaurants and a convenience store. The beautiful views from upper floor oceanfront apartments are often cited as some of the best they've ever seen.
Parking at the resort receives mixed reviews; while the secure underground parking is seen as a benefit adding convenience and safety, some guests find the spaces tight and challenging for larger vehicles. However, the lock-up feature is appreciated, providing peace of mind.
Lastly, the bedding garners varied feedback. While many guests find the beds comfortable, some note they are not the softest and express a desire for better mattresses and softer pillows. Despite these mixed opinions, the overall comfort, superb location, modern apartments and excellent amenities make Iconic Kirra Beach Resort a desirable destination for travelers seeking relaxation and scenic beauty.
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