Quality Hotel presents a well-rounded experience with several notable strengths, primarily centered around its convenient location and accommodating staff. Located strategically near Philadelphia Airport with a complimentary 24-hour shuttle service, it is easily accessible for air travelers. Its proximity to major highways and downtown Philadelphia offers guests easy access to dining, cultural attractions, and practical amenities like Denny's restaurant next door.
Breakfast at Quality Hotel adds value to many stays with its inclusion in the package, despite some varied opinions regarding its quality and service consistency. Positive mentions highlight a clean environment and friendly staff during breakfast time, although some guests desire extended hours and more variety in the options provided.
The rooms at Quality Hotel are appreciated for their spaciousness and comfort, featuring cozy furnishings and amenities aimed to enhance relaxation. However, there are occasional reports of inconsistencies in cleanliness and maintenance, with some rooms requiring improvement to meet guest expectations fully.
Cleanliness remains a mixed bag, with several guests praising clean rooms, comfy beds, and a lovely pool. Yet, there are mentions of inconsistent cleaning standards and a need for renovations to address maintenance problems and outdated appearances.
The hotel staff stands out for their friendliness and helpfulness, often receiving praise for their attentive service, especially at the front desk. Notable individuals like D’Andre and the shuttle driver are frequently commended for their exceptional customer service. However, some experiences suggest occasional shortfalls in service delivery by certain staff members, hinting at room for improvement.
While the Wi-Fi experience has been less favorable, with connectivity issues reported consistently, the hotel's pool remains a popular feature. It offers a clean and peaceful retreat despite operational inconsistencies like unpredictable closures and limited hours.
Parking is another aspect where the hotel excels, providing ample and convenient free parking with accessibility features that guests appreciate. Despite some additional costs noted by certain guests, the overall parking experience is generally positive.
Beds receive mixed reviews, with many highlighting comfort and clean linens, although there are occasional discrepancies concerning bed sizes and maintenance issues with older mattresses. Overall, for those seeking a practical, comfortable stay with convenient access to Philadelphia's myriad attractions, Quality Hotel offers a compelling option that balances affordability with essential amenities.
Hampton Inn Philadelphia-Airport garners substantial praise for its strategic and convenient location, especially for travelers with airport-related needs. Its proximity to Philadelphia International Airport, coupled with a free shuttle service, enhances its appeal. Additionally, guests find the location ideal as a base for exploring downtown Philadelphia, roughly 20 minutes away. Nearby amenities such as a train station and Ruby Tuesday restaurant further add to its convenience.
The hotel’s breakfast service is a notable highlight, receiving high commendation for its quality, variety and cleanliness. Guests particularly appreciate the wide selection of items, including waffles, scrambled eggs, toast and coffee, alongside the commendable service from the attentive breakfast staff.
While the rooms are often described as spacious, comfortable and well-maintained, several guests have noted maintenance and cleanliness issues. Instances of unpleasant odors, broken fixtures, dated furniture and inconsistent housekeeping detract from the overall experience. There is a general consensus that substantial renovations and improvements in housekeeping routines are necessary.
Cleanliness feedback is mixed. Many guests acknowledge clean and comfortable rooms, but considerable concerns are raised about dirty carpets, musty smells, dated decor and lapses in housekeeping. Common areas and some rooms fail to meet cleanliness expectations, affecting the overall impression of the property.
Staff interactions are predominantly positive with many guests appreciating the friendly, helpful and attentive service, especially from the front desk and housekeeping teams. However, some reviews mention instances of rudeness and unhelpfulness, particularly from the night staff, indicating a need for consistent training in customer service.
Guests have encountered significant issues with the free WiFi, reporting frequent connectivity problems and the WiFi often being down or unavailable, suggesting a need for improved and reliable internet services.
The outdoor pool has generally received negative feedback with guests describing it as small, frequently closed and poorly maintained. This issue, combined with the uninviting pool area, leads to it being a less attractive feature.
Opinions about the beds are mixed; while many find them firm and comfortable, others report issues with mattress quality and linens. Maintenance of the beds seems inconsistent, detracting from an otherwise comfortable sleeping experience.
Overall, Hampton Inn Philadelphia-Airport provides a satisfactory three-star experience with quiet rooms and a reliable reputation for past positive stays. While it does not significantly stand out, it generally meets expectations for its category, though improvements in several areas could enhance guest satisfaction.
Philadelphia Suites at Airport - An Extended Stay Hotel offers a favored location for travelers, positioned conveniently close to Philadelphia International Airport without the nuisance of airplane noise. Its proximity to major highways and the city's attractions, coupled with easy parking, makes it an ideal choice for those seeking accessibility to both the airport and downtown Philadelphia. The hotel’s staff is consistently praised for their friendliness, enhancing the check-in and overall guest experience, with particular commendation for their patience and professional demeanor.
Guests appreciate the breakfast inclusion, describing it as a satisfactory, basic option that meets the needs of those prioritizing convenience and practicality in their mornings. Though there is room for improvement in the variety and warmth, the offerings like toast and waffles are welcomed by many.
The rooms at Philadelphia Suites provide a notable experience, characterized by their spaciousness and apartment-like setup, which is particularly beneficial for longer stays. Equipped with full kitchens, the accommodations offer a home-like atmosphere that fosters comfort. Cleanliness in the rooms receives frequent positive remarks, although some guests note improvements could be made in certain areas.
Parking is accessible and well-lit, though some guests find the $10 nightly fee steep and not clearly communicated at booking. Nevertheless, the overall convenience and security of the parking facilities are appreciated.
Most visitors find the beds comfortable, contributing to a restful stay, with the majority of feedback highlighting pleasant sleep quality. Overall, Philadelphia Suites at Airport stands out for its location, staff service, spacious accommodations, and practicality, making it a popular choice for travelers prioritizing comfort and convenience.
This hotel features a heated rooftop pool that is open seasonally (Memorial Day to Labor Day). It also offers stylish seating, ample space, a poolside bar, and skyline views.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 111 hotels in and around Springfield