The Millennium Hilton New York One UN Plaza is a highly recommended hotel for its excellent location, stunning views and proximity to major attractions. The spacious and comfortable rooms offer breathtaking views of the city, including landmarks like the Empire State Building and the Chrysler Building. While the breakfast received mixed reviews, the hotel's cleanliness and friendly staff were praised by many guests. The beds were described as super comfortable and cozy, ensuring a restful night's sleep. The hotel is also accessible for guests with disabilities, although some minor issues were noted. Overall, the Millennium Hilton New York One UN Plaza is a great choice for a comfortable and memorable stay in New York City.
The Westin New York Grand Central stands out as a premier hotel destination praised for various positive attributes. Its central location in Manhattan is a significant highlight, offering proximity to key landmarks such as Times Square, 5th Avenue, Broadway and Central Park. Guests appreciate the quieter yet vibrant surroundings with easy access to Grand Central Terminal, making it convenient for both tourists and business travelers.
The hotel’s rooms receive high marks for their spaciousness, comfort and modern decor. Guests particularly commend the cleanliness and well-maintained nature of the accommodations with reviews frequently noting the quality of the beds and the pleasant city views, including vistas of the Chrysler Building. Despite minor mentions of bathrooms needing updates, the overall satisfaction with the room offerings is evident.
Cleanliness is a strong suit for the hotel with guests often describing it as spotless and gorgeously clean. Housekeeping is praised for its thoroughness, contributing to the hotel's welcoming and hygienic environment.
The staff at The Westin New York Grand Central garners considerable praise for their friendly and accommodating nature. From the front desk to housekeeping, the personnel are noted for their polite and helpful demeanor, enhancing the overall guest experience. While there were occasional reports of less friendly interactions, the general consensus remains positive.
Breakfast at the hotel presents mixed reviews, though there are many positive notes about the substantial and varied buffet options. Friendly staff and complimentary breakfast vouchers contribute to a pleasant start to the day for many guests. However, some noted inefficiencies and the need for improvement in service speed and food quality during peak times.
Overall, The Westin New York Grand Central is highly recommended for its excellent location, comfortable and clean rooms and attentive staff, making it a compelling choice for visitors seeking a blend of convenience, comfort and top-tier service in New York City.
Club Wyndham Midtown 45 stands out as an exceptional choice for travelers, providing a harmonious blend of comfort, convenience, and service in the heart of Midtown Manhattan. Its location is ideal, offering seamless access to iconic New York City attractions such as Grand Central Station, Times Square, Central Park, and the United Nations Headquarters, all within a pleasant walk. This prime setting also offers the advantage of a quieter retreat, balancing the city’s vibrant life with tranquility.
The accommodations at Club Wyndham Midtown 45 receive consistent praise for their spaciousness and cleanliness, exceeding typical Manhattan standards. Rooms are modern, equipped with well-furnished kitchens, and noted for their comfortable, well-sized beds that contribute to restful nights. Despite occasional remarks on the dated decor, the rooms are generally lauded for their functionality and comfort. Views from the rooms, including glimpses of notable landmarks like the Chrysler Building, enhance the experience.
Staff at the hotel are a significant highlight, celebrated for their friendliness, professionalism, and readiness to assist guests with any requests, from itinerary planning to general inquiries. Individuals such as Antonio, Elvis, and Benedict are frequently mentioned for going above and beyond to ensure a welcoming and accommodating stay.
While the hotel does offer complimentary Wi-Fi in certain public areas, guests note some challenges with in-room internet access due to additional charges and variable performance. However, the complimentary Wi-Fi available in spots such as Starbucks provides some respite.
The fitness center, while compact, is well-equipped and open 24/7, adding to the hotel's allure for fitness-conscious guests. Its uncrowded nature allows visitors to enjoy their workouts conveniently.
Families and business travelers both find Club Wyndham Midtown 45 accommodating. The spacious suites and cooking facilities are ideal for families, offering comfort and flexibility. For business travelers, the hotel’s proximity to important venues and its business center provide an efficient environment for productivity.
Overall, Club Wyndham Midtown 45 delivers remarkable value with its combination of superb location, comfortable accommodations, and attentive service, making it a favored destination for visitors to New York City.
The Hyatt Grand Central New York is celebrated for its ideally central location, nestled right in the heart of Manhattan next to Grand Central Station. This prime positioning offers guests effortless access to iconic attractions such as Times Square, the Empire State Building, and Bryant Park, as well as a multitude of dining and shopping options. The convenience makes it a desirable choice for both leisure and business travelers eager to experience the vibrancy of Midtown Manhattan.
Guests frequently praise the spaciousness and comfort of the hotel rooms, with many highlighting the cozy and restful beds. The rooms are generally clean, contributing to an inviting and relaxing atmosphere, although some visitors noted that the bathrooms could benefit from updates. The hotel staff is often commended for their friendly and supportive service, assisting in creating a welcoming environment during visits.
The breakfast experience at the Hyatt offers a commendable selection and quality, though some guests feel that the cost does not always align with the value. The hotel’s gym is another positive well-received aspect, with a variety of equipment that encourages guests to maintain their fitness routines.
Family travelers have a positive experience, enjoying the spacious accommodations and strategic location suitable for family activities. While the hotel does not always meet all expectations regarding luxury and four-star standards, guests still appreciate the cleanliness, modernity, and a generally positive stay experience.
Overall, the Hyatt Grand Central New York provides a reliable and well-located option for those eager to delve into the energy of New York City, with a few areas noted for improvement, particularly regarding amenities and service efficiency.
Lotte New York Palace is a highly recommended, exceptional five-star hotel that offers superb facilities and services at a reasonable price. Guests have nothing but good things to say about the hotel, claiming that it is perfect in every way with an exceptional staff that is courteous and cordial. Its great location and classic ambiance make it a great choice for anyone traveling to New York City. While some guests complain about the need to pay for WiFi, luxury is all about service, not polished metals and the New York Palace delivers just that. Overall, guests would gladly return to stay at the Palace again with beautiful memories guaranteed.
The Pierre, A Taj Hotel, New York is a luxurious and historic hotel that offers an unbeatable location right opposite Central Park and in the heart of Manhattan. Guests rave about the friendly and helpful staff, comfortable rooms, stunning views and hotel amenities. While breakfast can be hit-or-miss, the hotel's cleanliness and maintenance are exceptional. The staff is described as amazing, professional, kind and exceptional, going above and beyond to accommodate guests. The beds are very comfortable, ensuring a good night's rest. The hotel is a true five-star luxury experience with an old-world charm, elegance and luxury that makes guests feel like royalty. Overall, The Pierre is an excellent choice for travelers seeking a hotel that truly understands the importance of a good night's rest and a chic and perfect stay.
Courtyard by Marriott New York Manhattan/Fifth Avenue enjoys high praise primarily for its exceptional location in the heart of Manhattan. Positioned conveniently near iconic landmarks like the New York Public Library, Bryant Park, Times Square and Grand Central Station, the hotel provides guests with easy and pleasant access to major tourist attractions, shopping spots and dining options. The central location is complemented by the adjacent subway stations, facilitating effortless exploration of New York City. It's particularly celebrated among tourists and business travelers for combining strategic positioning with commendable service and value for money.
Despite the hotel not offering a breakfast service, guests have found nearby alternatives like Panera Bread to compensate. Additionally, the availability of complimentary beverages such as coffee, tea and hot chocolate adds a touch of convenience, enhancing the morning experience. Nevertheless, some guests suggested that the provision of pre-wrapped breakfast items would further enrich their stay.
The rooms elicit mixed reactions with many appreciating their cleanliness, comfort and daily cleaning services. However, some guests noted that the rooms are small and occasionally lack modern amenities like refrigerators. Noise from the street and an outdated air conditioning system are minor drawbacks. Though the overall decor feels slightly dated, the rooms are seen as functional, providing reasonable comfort for their price in such a prime location.
Cleanliness across the hotel receives notable commendation with particular attention to the spotless condition of rooms and the overall property. Some areas, especially the older carpets and bathrooms, have been identified for potential improvements. The lobby and common areas occasionally receive mixed reviews on cleanliness but generally maintain a positive image.
Without a doubt, the hotel staff stands out for their friendliness and attentiveness. Staff members, including Kenia, Mr. Eddie, Mohamed, Frank, Pedro and Willie, are frequently mentioned for their helpfulness and exceptional service. Their warm and considerate demeanor significantly contributes to the hotel’s inviting atmosphere and positive guest experiences.
The free Wi-Fi service also receives positive remarks, appreciated for its efficiency and speed, though some occasional connectivity issues have been reported. The gym, although small and basic, is available 24 hours and is sufficient for standard workout needs. Parking facilities receive mixed feedback with guests finding them convenient but costly and sometimes limited in capacity.
The beds at the hotel are noted for their comfort but often seen as small, which may not be ideal for couples or families. Despite the mixed reviews regarding size, the cleanliness and maintenance of the beds are well-received.
For business travelers, the Courtyard by Marriott New York Manhattan/Fifth Avenue serves as an effective and convenient base, providing essential business amenities and efficient services. The hotel's strategic location and excellent staff service, along with enhanced biosecurity measures, ensure a comfortable and productive stay, reinforcing its appeal for business purposes.
Overall, the Courtyard by Marriott New York Manhattan/Fifth Avenue is a well-regarded choice for those seeking a centrally-located and well-serviced hotel experience in New York City. The combination of its prime location, hospitable staff, cleanliness and adequate amenities offers a satisfying stay for both tourists and business travelers alike.
Arlo NoMad stands out as a remarkable choice for visitors seeking a contemporary, clean and conveniently located hotel in the heart of Manhattan. Its prime location is a significant selling point with guests consistently praising its proximity to major attractions such as the Empire State Building, Times Square and Madison Square Garden, as well as its accessibility to numerous subway lines. The vibrant neighborhood, filled with diverse dining options and cultural hotspots, further enhances the appeal of staying at Arlo NoMad.
The hotel's rooms, although compact, are modern, clean and thoughtfully designed, maximizing space without compromising comfort. Many rooms offer breathtaking views of the New York City skyline with several featuring direct views of the Empire State Building. Guests appreciate the daily housekeeping services and the well-maintained, cozy ambiance, making short stays and business trips particularly enjoyable.
Breakfast at Arlo NoMad receives mixed reviews; while the quality of the food is often praised, the limited options and high prices are a common point of contention. On the other hand, the hotel's dinner options, particularly the Lebanese cuisine at the in-house restaurant and the recently opened diner, receive positive feedback for their delicious offerings. The rooftop bar provides a lovely ambience, although some guests found the noise level to be distracting.
The staff at Arlo NoMad earn widespread acclaim for their friendliness, professionalism and helpful nature, significantly enhancing the overall guest experience. The accommodating attitude of the employees, including the front desk and housekeeping staff, ensures that guests feel welcomed and valued throughout their stay.
WiFi connectivity at the hotel is generally reliable and strong. However, some guests reported occasional connectivity issues and found the setup process challenging. Parking presents a challenge as no dedicated parking spaces are available and the valet service is not always efficient. Guests are advised to plan parking arrangements in advance or consider alternative transportation methods.
A particular highlight of the hotel is the comfort of the beds, described as exceptionally comfortable and conducive to a good night's rest. The overall cleanliness and well-maintained facilities add to the pleasant experience, despite occasional minor lapses in some areas.
Arlo NoMad is continually recommended for its strategic location, cleanliness, comfortable beds and professional staff. Though it may not match the opulence of a five-star hotel and has some areas for improvement, it offers excellent value for money, especially for those on business trips or short stays, ensuring a memorable New York City experience.
The hotel is famous for the painted art collection of Alex Katz, displayed in the hotel common areas. Situated on Fifth Avenue, this luxurious hotel offers rooms with iPod docking stations and a 24-hour gym.
Summary of reviews
The Langham, New York, Fifth Avenue is a luxurious 5-star hotel that offers exceptional service and facilities. Its prime location on 5th Avenue is considered by many to be the best in Manhattan, making it perfect for both business and leisure travelers. The spacious and modern rooms are beautifully decorated and provide a true luxury feel with comfortable and firm beds that provide a sensational sleep experience. The hotel's staff is friendly, helpful and exceptional, providing outstanding service that makes guests feel like part of the family. The hotel's cleanliness is impeccable with extra clean and stylishly decorated rooms that provide a pleasant and quiet retreat for guests. Although some guests had mixed experiences with breakfast options, the hotel's Il Fiori and Ai Fiori bar and restaurant are excellent bonuses. Overall, The Langham, New York, Fifth Avenue is an amazing hotel that provides an absolute recommendation for anyone looking for the epitome of luxury during their stay in New York City.
The Baccarat Hotel and Residences New York is a must-visit for luxury enthusiasts who desire a lavish and comfortable stay. According to guest reviews, this hotel surpasses all expectations of a top-notch luxury hotel. The hotel boasts a prime location and provides exceptional accommodations that exude opulence in every detail. Cleanliness is a top priority and the elegant decor leaves a lasting impression. Overall, guests can expect an unforgettable experience that sets the standard for all other hotels in New York City.
Sofitel New York garners significant praise from visitors, particularly for its prime location in Midtown Manhattan. Conveniently situated near iconic attractions like Times Square, Broadway theaters, and Fifth Avenue shopping, the hotel offers a balance of accessibility and tranquility, slightly distanced from the overwhelming city bustle. The hotel’s close proximity to Grand Central Station and multiple subway lines enhances guests' city navigation, while nearby dining options enrich their cultural experience. The elegant and polished lobby, along with spacious and comfortable rooms, create an inviting atmosphere enhanced by a professional and attentive staff, making Sofitel New York a coveted gem in the city.
Guests appreciate the quality and presentation of the hotel's breakfast, with the American breakfast and à la carte menu drawing particular praise for taste and sophistication. The on-site Gaby Brasserie is well-regarded, although there are concerns about high costs and limited vegetarian options. The closure of the hotel’s dining facilities has been a point of contention, but the wealth of surrounding eateries offers alternative choices.
Room accommodation impresses with size and comfort, featuring luxurious elements like king-size beds and spacious bathrooms with separate showers and tubs. The cleanliness of the hotel is often highlighted, thanks to a diligent housekeeping team. Guest interactions with the staff are predominantly positive, with commendations for their warmth, professionalism, and dedication to enhancing the experience.
While the gym facilities, open 24 hours, are slightly compact, they fulfill guest expectations, contributing positively as a valuable amenity. The hotel’s beds are frequently celebrated, providing restful sleep after a tiring day in the city.
Although there are discussions about the hotel's four-star status, due to some outdated facilities and a lack of certain amenities, its overall comfort, luxury, and attentive service make it an attractive destination for both leisure and business travelers. The Sofitel New York successfully blends elegance and convenience, making it an enticing stay for anyone in Manhattan, combining timeless luxury with practical warmth.
Park Lane New York is lauded for its prime location, situated just opposite Central Park's southern side, providing guests with easy access to notable tourist spots like Fifth Avenue, Times Square and various museums. The adjacency to multiple subway stations further simplifies city exploration. The hotel’s breathtaking views of Central Park, particularly from its rooms and the rooftop bar, garner significant praise, creating a memorable backdrop for visitors.
Guests frequently commend the spacious, clean rooms with modern decor and comfortable beds. Although some rooms appear outdated and may require renovation, the overall sentiment remains positive, especially for the panoramic vistas and spaciousness which are generous by New York City standards.
The dining experience at Park Lane New York presents a mixture of highlights and areas for improvement. The Darling rooftop bar is a guest favorite due to its sensational views and excellent cocktails, despite being deemed expensive and occasionally inaccessible due to private events. While breakfast offerings receive mixed reviews with some guests finding them overpriced and underwhelming, other dining options, such as Harry’s, receive positive mentions for their service and quality. Many guests prefer to explore nearby dining venues for more diverse and reasonably priced meals.
Cleanliness is another strong point for the hotel with most guests noting the clean, well-maintained rooms and public areas. While some isolated issues such as dirty carpets and occasional lapses in housekeeping were reported, the general impression remains favorable.
The overall service quality at Park Lane New York is highly regarded, particularly the professionalism of the cleaning staff and the helpful nature of the bellmen and doormen. The concierge, particularly individuals like Carlos and Lisa Bullock, are well-received for their exceptional support. However, there are occasional reports of slow service and less friendly interactions, indicating room for consistency improvements.
WiFi connectivity at the hotel is inconsistent with some guests finding the service reliable while others experience slow or absent signals, particularly in certain parts of the room. The gym receives generally positive comments, appreciated for its functionality and 24-hour availability, despite needing better equipment and updates.
While the hotel lacks on-site parking, nearby valet services are available, though expensive, reflecting typical New York City parking costs.
The family-friendly atmosphere at Park Lane New York is another highlight with spacious accommodations and thoughtful amenities for children, contributing to a comfortable stay for families.
Finally, the hotel’s vibrant nightlife offering, particularly the rooftop bar and excellent concierge recommendations for nearby nightlife ensure that guests have ample evening entertainment options.
In summary, Park Lane New York stands out for its exceptional location, stunning views, spacious and comfortable rooms and friendly staff, promising a delightful stay despite some areas needing refinement.
Embassy Suites By Hilton New York Manhattan Times Square is lauded for its prime, central Manhattan location, making it an ideal base for exploring iconic New York City attractions such as the Empire State Building, Times Square and Central Park. The hotel's positioning between Fifth and Sixth Avenues and its proximity to subway stations, shopping districts and a variety of eateries make it a highly favored choice for guests who value convenience and vibrant city life. Additionally, the hotel offers spectacular views, particularly of the Empire State Building, enhancing the overall guest experience.
The complimentary breakfast is a highlight for many, offering a wide selection of hot and cold options that include fresh fruit, pastries, cereals and custom-made omelettes. The breakfast service is praised for being satisfying and well-rounded, despite occasional issues with overcrowding and prompt replenishment of buffet items.
While the dinner experience, including a complimentary happy hour with snacks and drinks, adds value to the stay, there are mixed reviews about the quality and cleanliness of the dinner offerings. Reports of hair in food and slow service were noted, though the staff's friendliness and the happy hour itself received positive feedback.
The rooms are generally clean, comfortable and well-equipped with modern amenities. Many guests appreciate the spectacular city views and the ideal location. However, some reviews mention that the rooms are smaller than expected with ventilation and storage issues. Housekeeping consistency also varied with some guests highlighting occasional lapses.
Cleanliness at the hotel is generally good with many guests noting clean rooms and well-maintained spaces. However, there are some reports of inconsistent cleaning standards, such as dusty areas and unclean elevators, although these issues appear to be sporadic.
The staff at Embassy Suites By Hilton New York Manhattan Times Square receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Notable mentions of specific staff members add a personal touch to the overall positive evaluations. However, a few guests did report encountering inattentive staff on occasion.
The WiFi service at the hotel has mixed reviews. While some guests found the internet to be good, fast and reliable, others encountered connectivity issues and disruptions, suggesting that the service can be inconsistent.
The hotel's fitness center is well-equipped and appreciated for being accessible 24 hours a day. Despite frequent mentions of the lack of towels, the overall feedback regarding the gym is positive due to its quality equipment and spacious design.
Families find the hotel especially accommodating with family-friendly amenities such as fridges and microwaves and suite dividers offering children their own TV space. The hotel is secure and comfortable for families, although the dining facilities can be slightly crowded, making them less ideal for larger family groups.
The primary beds are highly praised for their comfort, though the sofa beds receive mixed reviews with many noting that they could be improved.
Overall, Embassy Suites By Hilton New York Manhattan Times Square generally meets the expectations of its four-star rating, providing good facilities, a clean and modern environment and helpful staff, contributing to a positive guest experience.
Warwick New York enjoys an exceptional location in the heart of Manhattan, offering guests close proximity to iconic landmarks such as Central Park, Rockefeller Center and the Museum of Modern Art. The hotel is also conveniently near Broadway theaters and numerous upscale dining and shopping venues on Fifth Avenue. This prime positioning makes it an ideal base for both sightseeing and attending Broadway shows with easy access to subway lines. Despite its central location, the hotel manages to provide a restful stay away from the city's bustle.
The breakfast service at Warwick New York receives mixed reviews. While some guests find the breakfast delicious and the staff accommodating, others criticize the limited options, slow service and high prices. Dinner experiences at the hotel are also varied; many praise the restaurant’s ambiance, attentive staff and excellent cocktails, but limitations in service hours and menu options are common complaints.
Guest rooms at the Warwick are appreciated for their spaciousness, comfort and classic New York charm, enhanced by the hotel's historic art deco style. However, some rooms suffer from outdated decor and inconsistent amenities. Housekeeping generally receives high marks for cleanliness and maintenance, though a few areas could benefit from more thorough cleaning.
The staff at Warwick New York is widely praised for their friendliness, helpfulness and professionalism. Guests often commend the doormen, front desk personnel and housekeeping staff for their exceptional service and attentiveness, contributing to a positive overall experience.
Wi-Fi services at the hotel draw mixed feedback. While some guests report excellent connectivity, others experience spotty and unreliable internet. The gym facilities are well-maintained and clean, although there are minor issues with equipment that need addressing. Parking services are convenient with valet and self-parking options available, though costs can be high.
Families find the Warwick New York mostly accommodating, thanks to spacious and well-decorated rooms and a helpful staff. However, some encounter tight spaces and missing amenities like microwaves. For nightlife enthusiasts, the hotel's central location in Midtown offers easy access to vibrant nightlife and appealing options within the hotel itself, like the excellent Library Bar.
Beds at the Warwick are frequently highlighted for their comfort, offering guests a restful night's sleep in the heart of the city. Overall, Warwick New York is valued for its prime location, classic charm and exemplary staff, though some areas require improvement to fully meet guests' expectations.
The Hilton Garden Inn West 35th Street is a great budget hotel with an exceptional location for exploring New York City. Guests praise the hotel's central location with many attractions within walking distance and easy access to public transportation. The rooms are comfortable and spacious with great views of the Empire State Building and the beds are highly praised for their comfort and quality. The hotel consistently receives praise for its cleanliness with daily cleaning services ensuring that rooms remain fresh and spotless throughout guests' stay. While breakfast options at the hotel received mixed reviews, guests found great breakfast options within walking distance. The staff is noted for being friendly and helpful with many guests appreciating the warm welcome from receptionists. Some guests noted that the hotel is located in a noisy and dated building and that the lobby could use some renovation, but overall, guests found the hotel to be a good value for the price.
The New York Hilton Midtown is highly regarded for its central and strategic location in the heart of Manhattan, making it an outstanding choice for tourists eager to explore the city's iconic attractions such as Times Square, Central Park, and Rockefeller Center. Its proximity to multiple subway lines enhances convenience for exploring the city further. The hotel offers a tranquil retreat slightly removed from the immediate hustle and bustle of Times Square, providing an ideal balance of accessibility and quiet.
Guests frequently praise the friendliness and helpfulness of the hotel staff, who consistently contribute to a welcoming and comfortable atmosphere. The accommodations are noted for their cleanliness and spaciousness, with comfortable beds ensuring a restful stay. While some rooms are mentioned as needing updates, the overall comfort and cleanliness make the Hilton Midtown a pleasant place to return to after a day of city exploration.
The breakfast experience at the Hilton Midtown is positively received, with Herb N' Kitchen offering a diverse range of options to cater to various dietary needs. The variety and quality of the breakfast buffet are commended, though some guests find the cost high. Despite a few logistical concerns such as long queues, the inclusion of breakfast through packages adds convenience.
The hotel's gym is a notable feature, well-equipped and providing an excellent space for guests to maintain their fitness routines. Conversely, Wi-Fi services and parking costs are areas that receive criticism, with some guests finding the connectivity subpar and parking fees excessively high.
Families find the hotel to be kid-friendly and accommodating, with spacious suites and attentive staff who make special occasions memorable. Overall, the New York Hilton Midtown offers a comfortable and strategically located base for families and travelers alike, providing a blend of classic charm and modern convenience despite some minor inconsistencies in amenities and service.
The Residence Inn by Marriott New York Manhattan/Times Square is highly regarded for its prime location in the heart of Manhattan. Situated near major attractions like Bryant Park, Times Square and the New York Public Library, the hotel's central position is ideal for both tourists and business travelers. The convenient access to public transportation and numerous nearby eateries, shopping destinations and Broadway theaters further enhances its appeal. Guests appreciate the hotel's spacious rooms that often include kitchen facilities, making it a preferred choice for families and extended stays.
The breakfast at the hotel offers a substantial and varied selection, often described as extensive and hearty with both sweet and savory options. The inclusion of breakfast in the room rate is a notable advantage, despite occasional issues with overcrowding and the repetitive nature of some food items.
Rooms at the Residence Inn are frequently praised for their spaciousness and the convenience of having kitchenettes. Many guests enjoy the impressive city views from their rooms and commend the overall cleanliness maintained by the housekeeping staff. However, some guests note that the decor and furniture can feel dated and there are occasional complaints about noise from air conditioning units or nearby elevators.
Cleanliness standards at the hotel are consistently high with many reviews highlighting the spotless rooms and well-maintained public areas. The housekeeping team is noted for being attentive and efficient, contributing to a comfortable stay. Minor maintenance issues are occasionally mentioned but do not seem to significantly detract from the overall positive impression.
The staff at the Residence Inn receive high marks for their friendliness and professionalism. Many guests describe the staff as helpful and attentive, often going above and beyond to ensure a pleasant stay. This commitment to excellent customer service significantly enhances the guest experience.
Free WiFi is available, though some guests report issues with connectivity and speed, particularly in certain areas of the hotel. While some find the WiFi adequate, others experience significant frustration with its reliability.
The fitness facilities at the hotel receive mixed reviews. While the gym is appreciated for its cleanliness and essential equipment, some guests suggest updates and improvements. Despite its limitations, the gym meets basic fitness needs and is accessible 24 hours a day.
Parking is convenient with covered options and nearby garages, though it can be expensive. Valet parking is available, albeit with occasional delays. The presence of EV charging stations adds a layer of convenience for electric vehicle owners.
Families find the Residence Inn to be particularly accommodating with spacious rooms, kid-friendly amenities and a variety of activities for children. The central location and thoughtful amenities contribute to a family-friendly atmosphere, making it a comfortable and affordable option for family trips to New York City.
The hotel's location also makes it a great base for exploring New York's nightlife. A variety of bars, pubs and nightclubs are within easy reach, along with the theater district and Broadway shows. The proximity to Times Square and Madison Square Garden ensures that evening entertainment is always accessible.
Overall, the Residence Inn by Marriott New York Manhattan/Times Square offers a comfortable and convenient stay with standout location, accommodating staff and well-maintained facilities, making it a top pick for visitors to New York City.
Just few blocks away from Central Park, MOMA, Carnegie Hall, Broadway theaters and Fifth Avenue’s famous shops, this hotel is the perfect place if you want to experience everything New York has to offer. All rooms are over 300 sq.ft, whereas the suites offer a variety of options to suit your needs, such as separate living room with queen-size sofa bed, dining area and kitchenettes.
Summary of reviews
Thompson Central Park - New York is a highly recommended hotel for anyone looking for a mid-town stay in New York. The hotel's exceptional location makes it easy for guests to explore the city on foot with easy access to Central Park, Times Square, Broadway and other attractions. The hotel offers a variety of breakfast options to suit different preferences and the rooms are clean, spacious and well-maintained with modern facilities and classy interiors. The staff is exceptional with friendly and helpful service throughout the stay. While there were a few minor issues with housekeeping and breakfast quality, the overall experience at Thompson Central Park is highly positive with many guests praising the hotel's superb location, exceptional staff and comfortable rooms.
Ideally located in the heart of the city, the hotel is just steps away from all the famous attractions such as MoMA Radio City Music Hall, the Rockefeller Center, Broadway shows and the Madison Square Garden.
Summary of reviews
The Hyatt Centric Times Square New York is an exceptional choice for anyone seeking a comfortable and convenient stay in the heart of NYC. The hotel's fantastic location in Times Square offers stunning views and easy access to major attractions, restaurants, shops and theaters. The rooms are spacious, modern and clean, equipped with all the necessary amenities and the beds are very comfortable. Guests rave about the friendliness and helpfulness of staff, who make the stay even more enjoyable. While some guests found the lack of a proper breakfast option on site disappointing, others mentioned nearby alternatives. The hotel is family-friendly with spacious and clean rooms perfect for families with young children. The rooftop bar, Bar 54, offers exceptional views of the city skyline and the hotel's central location makes it ideal for night owls. Overall, the Hyatt Centric Times Square New York offers excellent value for the price and is highly recommended for anyone looking for a clean, comfortable and convenient stay in the city.
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