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Summary of reviewsThe Clarion Hotel Charlecote Pheasant enjoys broad acclaim for its picturesque location amid serene rural surroundings. Situated adjacent to Charlecote Park, a National Trust property, the hotel offers guests easy access to charming countryside walks and nearby historic attractions like Stratford-upon-Avon, Warwick and the Cotswolds. The facility's proximity to local destinations and convenient amenities such as abundant free parking further enhances its appeal as an accessible yet tranquil retreat.
Guests have largely positive views on the breakfast offerings, appreciating the good selection, quality ingredients and accommodating to dietary preferences like gluten-free options. However, occasional issues with item replenishment and service efficiency have been noted. Dinner experiences are similarly mixed with high praise for the quality and presentation of meals but concerns about the limited and somewhat pricey menu. Despite some service inconsistencies, the restaurant is lauded for its dog-friendly policies and welcoming staff.
The rooms are generally described as spacious, comfortable and family-friendly, though some areas show signs of needing refurbishment. The decor, while charming to some, is seen as outdated by others with issues such as mildew and maintenance problems affecting a few stays. On cleanliness, feedback varies; many find the accommodations clean and comfortable, while others report issues like dusty corners and mold in bathrooms, suggesting a need for enhanced housekeeping efforts.
Staff receives consistent commendations for their friendliness, attentiveness and helpful nature, enhancing guests' overall experiences. Despite minor hiccups like occasional slow service, the staff's professionalism and welcoming attitudes are a significant highlight. Free WiFi service receives mixed reviews with many guests finding it good but some experiencing connectivity issues.
The hotel's ample and free parking is frequently praised, adding to the convenience of the stay. However, there are suggestions for improved maintenance and signage in the parking areas. Sleep quality is another area of variability; while many guests find the beds comfortable, others encounter issues with mattress quality and noise.
As a three-star hotel, The Charlecote Pheasant offers a reasonable, budget-friendly stay, though there are calls for a general update to meet contemporary standards. Accessibility features are generally robust, including wheelchair-friendly rooms and accessible bathrooms, though the absence of a lift and steep stairs can be challenging for some guests.
In summary, The Clarion Hotel Charlecote Pheasant presents a charming countryside escape with a strategic location, friendly staff and various amenities, though it would benefit from updates and more consistent service standards to enhance the overall guest experience. Show more
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Dog Friendly Country House
This hotel welcomes dogs. It's a boutique hotel that ensures a pleasant stay for both guests and their pets.
Country House with Parking
This hotel provides free on-site car parking. It specifically offers accessible parking with spaces conveniently located directly outside accessible rooms, enhancing ease of access for guests.
Accessible Country House
This hotel provides two accessible rooms with full wet rooms, located close to reception with parking directly outside. Ground floor facilities are accessible, including the coffee bar and restaurant.
3-Star Country House
Located in Stratford-upon-Avon, this hotel provides a comfortable stay with a focus on value for money. It's suited for travelers seeking a reliable base to explore Warwickshire.
Country House with Tennis Courts
Room Types
Farmhouse DoubleOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a patio, this suite also provides a tea and coffee maker, a seating area and a flat-screen TV with satellite channels. The unit offers 2 beds.
Classic Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Farmhouse Twin Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Classic Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as garden views. The unit has 1 bed.
Executive Twin RoomThe spacious twin room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. The twin room features a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
Classic Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 2 beds.
Executive Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Family Room Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as garden views. The unit offers 2 beds.
Guest Reviews
7.4
Good
Location
The Charlecote Pheasant enjoys consistent praise for its excellent location, situated in a charming, serene rural setting. Nestled next to the beautiful Charlecote Park, a National Trust property with scenic grounds and herds of deer, the hotel is well-positioned for visitors looking to explore the picturesque countryside, indulge in leisurely walks or seek solace away from city life. Guests find it convenient for accessing nearby attractions such as Stratford-upon-Avon, Warwick, Leamington Spa and the Cotswolds.
Additionally, visitors appreciate the hotel's proximity to their personal destinations, whether it is attending a family event, visiting university campuses or just enjoying a quiet weekend retreat. The location is described as both peaceful and accessible, providing a balance of tranquility and connectivity with easy access to the M40 motorway and local towns. The serene, countryside atmosphere combined with the convenience of nearby amenities creates an ideal setting for various types of travelers, from those on business trips to those on leisurely holidays. The abundant free parking and ease of navigation further enhance the overall guest experience.
In summary, The Charlecote Pheasant's idyllic and strategic location, coupled with its beautiful surroundings, makes it a highly favored choice for visitors seeking a quintessentially English countryside getaway with easy access to historic and cultural sites.
Breakfast
The Charlecote Pheasant receives varied opinions on its breakfast offerings. Guests frequently find the breakfast to be quite good, often describing it as very good, lovely and excellent. Many appreciate the good selection and quality of ingredients, noting it is tasty, filling and offers good value for money. There are also positive mentions of the buffet style, which includes options like gluten-free choices, a full English and a variety of cereals, yogurts and pastries.
However, some guests have highlighted areas for improvement, such as limited choices and occasional issues with items not being replenished promptly. A few have noted that the breakfast can sometimes be overcooked, greasy or served on cold plates, which detracts from the overall experience. The service can occasionally be chaotic and disorganized, especially when the hotel is busy, leading to long waits for cooked items.
Despite occasional criticisms of cold or overcooked food, most guests agree that the breakfast at The Charlecote Pheasant offers a reasonable and satisfying start to the day, particularly commending the friendly staff and the variety available. With some improvements, it seems the breakfast experience could be greatly enhanced.
Dinner
The Charlecote Pheasant offers a dining experience that receives a mix of praise and critique from its guests. Many reviewers highlight the quality and presentation of the evening meals, noting them as delicious, beautifully presented and worth the price. The standout descriptions include "excellent," "superb," and "great dinner," with several mentioning a memorable Sunday roast and tasty St. Emilion wine.
However, there are common concerns about the limited and somewhat pricey menu options with some guests pointing out that certain items were unavailable and the menu lacked variety. Service speed also appears inconsistent, ranging from quick and efficient to extremely slow. Notably, the kitchen closes relatively early at 8:30 pm, which may inconvenience late diners.
In general, the food is often described as tasty and well-cooked, but occasional lapses in quality and service seem to detract from some guests' dining experiences. Concerns were also mentioned about price-value balance with some meals perceived as overpriced given their simplicity.
The restaurant is appreciated for its dog-friendly policies and the friendly nature of the staff, creating a welcoming atmosphere. Nevertheless, for those seeking a varied and dynamic dining experience, the limited menu and varied service could present a shortfall. Perfect for guests seeking reliably good food in a pleasant setting, The Charlecote Pheasant provides a satisfying but occasionally flawed dining experience.
Rooms
The Charlecote Pheasant offers a range of rooms that receive generally positive feedback from guests. They are often described as spacious, warm and comfortable with many appreciating the clean and well-maintained state. The decor, while sometimes old-fashioned, adds to the charm for some guests. The sizeable rooms are noted for their suitability for families and even pets and some guests were pleasantly surprised by complimentary upgrades to executive suites, which significantly enhanced their stay experience.
However, there are evident issues with the state of some rooms. Complaints highlight that parts of the hotel could benefit from refurbishment with some rooms feeling dated and in need of a thorough update. Reports of mildew, dampness and maintenance problems such as broken windows, tired decor and cleanliness issues were mentioned. Some guests found their rooms overly warm without reliable air conditioning and a few noted musty smells and issues with the condition of bathrooms.
Overall, while the rooms are generally comfortable and well-sized with some offering delightful views and amenities, there are recurring mentions of the need for modernisation and better upkeep. For those who value space and practicality over pristine modern decor, The Charlecote Pheasant seems to deliver a generally satisfying stay.
Beds
The Charlecote Pheasant offers a mixed experience when it comes to the comfort of its beds. Many guests found the beds to be comfortable with descriptions like "comfortable beds," "very comfortable bed," and "super comfy bed" frequently mentioned. Some highlighted the clean and cozy bedding that contributed to a restful sleep. Large bed sizes, including king-size and four-poster options, were appreciated by some guests for their spaciousness.
However, not all feedback was positive. Some guests found the beds too soft, too hard or noted that the mattresses were old and springy. Complaints about uncomfortable, noisy mattresses and lumpy pillows were also common. Despite these issues, the cleanliness and overall comfort of the rooms were generally praised, along with the friendly service and quiet atmosphere. The quality of bedding varied significantly, leading to a "hit or miss" experience depending on the specific room or mattress assigned.
For those able to secure a comfortable bed, The Charlecote Pheasant provides a pleasant place to rest. However, some inconsistencies in bed comfort and maintenance suggest that this area could benefit from improvements to ensure a consistently satisfying stay for all guests.
Cleanliness
The Charlecote Pheasant receives varied feedback regarding its cleanliness. Many guests find the rooms to be clean, comfortable and well-maintained, often describing them as spotless, tidy and fresh. The bedding and towels are frequently noted for their cleanliness and quality. Many reviewers also mention that the public areas and overall hotel environment are clean and well-kept with some guests praising the spacious and nicely decorated rooms.
However, there are several reports highlighting areas needing improvement. Common issues include dusty corners, cobwebs and dirty carpets. Some guests specifically point out that certain bathrooms needed more thorough cleaning, citing instances of mold, grime and chipped fixtures. The restaurant's cleanliness also comes under scrutiny with multiple mentions of dirt and general untidiness.
Overall, while there are positive remarks about room cleanliness and comfortable accommodations, there are consistent observations about insufficient attention to detail in cleaning and maintenance, which suggest a need for enhanced housekeeping efforts. Despite the criticisms, guests generally appreciate the hotel's location, service and amenities, indicating a potential for an improved experience with better cleaning standards.
Staff
The staff at The Charlecote Pheasant have been consistently praised for their friendliness, politeness and helpfulness. Guests repeatedly commented on the warm reception they received and the supportive nature of both reception and dining room teams. Many highlighted the exceptional service provided by particular staff members, noting their attentiveness and efficiency. The accommodating nature of the team was also a point of appreciation with several mentions of staff going the extra mile to ensure a pleasant stay, including recommendations of local venues and addressing specific needs, such as room changes.
Despite some minor grievances about slow service in the bar and occasional inexperienced waitstaff, the majority of reviews emphasized the courteous and welcoming atmosphere created by the staff. Guests found the team to be hospitable and acknowledged how the positive, enthusiastic attitudes in customer service significantly enhanced their overall experience at the hotel. From receptionists to the restaurant crew, the combination of professionalism, genuine care and friendliness seems to define the guest experience at The Charlecote Pheasant.
Wi-Fi
The WiFi experience at The Charlecote Pheasant has garnered mixed reviews from guests. On a positive note, many found the WiFi to be good with some describing the connection as brilliant and reasonably good. The hassle-free and free WiFi options were appreciated by several guests with the signal being noted as excellent in some instances.
However, other reviews highlighted areas of improvement. There were instances where the WiFi was poor or not available at all, leading to inconvenience when needing essential access, such as obtaining the WiFi code. Additionally, issues like a slow internet connection and WiFi not being able to reach certain areas or amenities outside the UK were noted. Overall, while there were numerous praises for the WiFi quality, some inconsistencies and accessibility issues were also mentioned by the guests.
Parking
Many guest reviews of The Charlecote Pheasant highlight the hotel's ample parking options as a significant advantage. The parking is frequently described as easy and free with plenty of spaces available, including easily accessible and secure options. Several guests appreciated being able to park directly outside the entrance or leave their car in the hotel carpark, which added to the convenience.
Despite these positives, some feedback indicated that the car park could benefit from better maintenance, clearer signage and improved drainage. There were also occasional mentions of external door seals being inadequate, which led to bug issues. Overall, the predominant sentiment is that the parking situation at The Charlecote Pheasant is a strong feature, providing guests with peace of mind and convenience during their stay.
3 Star
The Charlecote Pheasant is a three-star hotel that generally meets expectations for its rating, providing good value for money with budget-friendly prices. While the rooms are comparable to those at a Premier Inn, the overall experience is consistent with what one would anticipate from a three-star establishment. Some guests have noted that the decor in the rooms appears outdated and the hotel itself would benefit from a general refurbishment to meet contemporary standards. Despite these drawbacks, there are positive aspects, such as the excellent quality of food served, particularly the lamb.
Many guests found the hotel to be comfortable and clean within the scope of its three-star classification. Additionally, efforts by the management to modernize and improve standards have been recognized, although some believe that the hotel charges higher rates than warranted. The location of the hotel is also praised, contributing to the overall value.
However, not all experiences have been positive with some guests encountering poor service quality and cleanliness issues that detract from the expected three-star experience. While a few guests felt the hotel had the potential to exceed its current ratings with improvements, others were left disappointed and would not consider returning.
In summary, The Charlecote Pheasant offers a reasonable stay for its three-star rating with budget-conscious pricing, though it could benefit significantly from updates and more consistent service standards.
Accessible
'The Charlecote Pheasant' offers a generally accessible stay for guests with disabilities, especially through its wheelchair-accessible rooms and ramps at the entrance. Many rooms, including those on the ground floor, feature accessible bathrooms and large wet rooms, catering to those in need of these facilities. The staff are particularly praised for their helpfulness, easily accommodating room changes to better suit accessibility needs.
Despite these strengths, there are some areas that could benefit from improvement. The showers, for instance, are noted to be hard to get into with some guests mentioning the need for additional grab bars. Accessibility throughout the hotel is generally good, but the lack of a lift and steep stairs pose challenges, particularly when handling heavy suitcases. Additionally, there are reports of insufficient disabled parking spaces and some difficulty in locating the hotel.
The dining areas received mixed feedback; the bar and lounge areas were described as cold and lacking atmosphere with some disturbances from music. In terms of amenities, the lack of air conditioning and unreliable Wi-Fi were notable drawbacks. Despite these issues, the hotel's proximity to accessible trails and National Trust attractions offers pleasant outdoor experiences.
Overall, 'The Charlecote Pheasant' provides a stay that accommodates many accessibility needs, though attention to specific areas for improvement could make it even more comfortable for guests with disabilities.
Dog Friendly
The Charlecote Pheasant hotel has earned high praise from guests for its exceptional pet-friendly offerings. Dogs are warmly welcomed and there is no extra charge for their stay, which is a rare and appreciated perk. The hotel boasts excellent facilities for dogs, including a dedicated field right next to the car park for walking and playing. Rooms designated for guests with pets are conveniently located on the ground floor, near gardens and the open field, ensuring easy access for walks.
Guests have noted the genuinely dog-friendly atmosphere, where dogs are not only tolerated but made to feel very welcome. There are specific areas for dogs to roam and explore, contributing to a comfortable and accommodating environment. It’s worth mentioning that despite minor issues with dog hair in rooms and occasional dog mess in the field, the overall experience remains highly positive for dog owners.
Dogs are allowed on leads in most areas but are restricted from entering the main dining room. However, this does not detract from the convenience and ease with which pet owners can navigate the property. There were a few instances where the advertised dog menu and beer were not available, but these seemed to be isolated cases.
The hotel's commitment to providing a pet-friendly experience is evident in the positive feedback from numerous guests, who highlight the welcoming nature of the staff and the thoughtful amenities provided for their furry companions. Whether traveling with a pug or a larger breed, guests have found the Charlecote Pheasant to be an excellent, comfortable and accommodating destination for both them and their dogs.
No, Clarion Hotel Charlecote Pheasant doesn't have any pool.
No, a spa isn't available at Clarion Hotel Charlecote Pheasant.
Yes, Clarion Hotel Charlecote Pheasant welcomes dogs.
Yes, parking facilities are available at Clarion Hotel Charlecote Pheasant.
No, Clarion Hotel Charlecote Pheasant doesn't have a gym.