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Summary of reviewsActive Hotel, located on the tranquil outskirts of Wroclaw, provides a peaceful retreat with plenty of green spaces and nearby forests. The hotel benefits from excellent public transportation connections that make it easy to access the city center within 15-30 minutes by tram or a short 10-minute drive by car with the added convenience of free on-site parking. The serene surroundings and the proximity to tram stops make it an attractive choice for those seeking tranquility while still being close to city attractions and workplaces.
The hotel receives high praise for its breakfast offerings, which are described as delicious, varied and plentiful. Guests particularly enjoy the wide selection of fresh vegetables, cheeses, traditional Italian dishes and an abundance of fruits. The option to make freshly squeezed juices is a standout feature. The breakfast menu caters well to different dietary needs, although the vegan options could be more varied. While some guests find the breakfast slightly monotonous after several days, the overall sentiment is positive, often justifying the cost.
Dinner at the hotel's on-site restaurant elicits mixed reviews. Many guests appreciate the convenience of not having to leave the premises and enjoy tasty and well-prepared dishes like grilled chicken and spaghetti. The bar and restaurant offer a rich selection of options, particularly beer and certain lunch items. However, the limited menu, modest selection and fast-food quality of some dishes received criticism. Issues such as long waiting times for service and early closing hours might be problematic for late arrivals.
Guests consistently commend the rooms for their cleanliness, spaciousness and modern design. The rooms are described as bright and comfortable, featuring useful amenities like kettles, tea and coffee sets, air conditioning and comfortable furniture. Despite occasional issues with noise, thin walls and minor maintenance problems, the overall feedback emphasizes the hotel's strengths in providing a functional, cozy and aesthetically pleasing space.
Cleanliness is another strong point for the hotel with guests frequently mentioning clean and well-maintained rooms and bathrooms. The friendliness and helpfulness of the staff contribute significantly to the positive experience, ensuring a pleasant stay.
Staff at Active Hotel are consistently praised for their friendly, helpful and accommodating demeanor. From receptionists to waiters, the positive and courteous attitude shines through, enhancing the overall guest experience. Despite minor language proficiency issues, the staff's professionalism and efficient service are widely appreciated.
The hotel's free Wi-Fi service receives mixed feedback. Many guests find the internet fast and reliable, while others encounter issues with weak and unstable connectivity in certain areas. The robust parking facility is another highlight, offering guests ample free parking spaces, adding to the convenience of their stay.
Active Hotel is recognized as family-friendly with amenities like a separate children's room and a play corner in the restaurant, making it a comfortable choice for families traveling with young children and pets. Though occasional noise from youth sports teams can be a disturbance, the hotel maintains a reputation as a child-friendly establishment.
Most guests rate the comfort of the beds positively, often describing them as very comfortable with supportive mattresses conducive to a good night's sleep. However, there are occasional complaints about inconsistent bed comfort and maintenance.
In summary, Active Hotel offers solid value for money suitable for a three-star hotel, providing a peaceful escape with convenient access to Wroclaw's city center. The clean, spacious rooms, friendly staff, comprehensive breakfast and ample parking make it an attractive option for both short and longer stays. While there are areas needing improvement, particularly in the dinner menu and Wi-Fi service, the overall experience is largely positive, making Active Hotel a recommendable choice for travelers.
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