Info
Summary of reviewsGlass Light Hotel & Gallery, Autograph Collection, situated in the heart of downtown Norfolk, is highly praised for its outstanding location and proximity to popular attractions, restaurants, bars, and shops. The hotel's elegant design and ambiance, coupled with its role as a museum, enrich the visitor experience. Guests appreciate the ease of access and complimentary parking, underscoring its appeal for those eager to explore the vibrant downtown life of Norfolk.
The breakfast at the hotel is frequently lauded for its quality, with guests describing it as delicious and one of the best they've ever had, particularly highlighting the pancakes. The friendly and attentive restaurant staff, including a noted chef named Nat, enhance the dining experience. While some desire more diverse menu options and longer breakfast hours, the overall satisfaction with the taste and quality prevails.
Dinner also receives high praise, with the restaurant offering a remarkable blend of quality and service. Dishes like oysters and hamachi crude are favorites, with chef Zack Close commended for his superb culinary creations. Although some diners note minor inconsistencies, the restaurant's atmosphere and the service are often highlighted as top-notch.
Rooms at the hotel are spacious, modern, and stylishly appointed with luxurious touches, offering spectacular views of the battleship, Downtown, and the water. Guests enjoy the unique glass art pieces in the rooms and commend the comfort and cleanliness. The beds, noted for their comfort, significantly contribute to a restful night's sleep, though a few guests found them less than exceptional.
The hotel's cleanliness is consistently praised, with rooms and common areas in immaculate condition. The attention to detail and commitment to high standards of cleanliness and service enhance the guest experience. The staff is frequently highlighted for their exceptional service and professionalism, with individuals like Curtis, Chloe, and Daryl receiving special mentions for their helpfulness and dedication.
Parking options are convenient, with an adjoining garage and efficient valet service, adding ease to guest stays. While some guests find the parking rates slightly challenging, the overall experience is positive due to the proximity and ease of access.
Overall, the Glass Light Hotel & Gallery offers an upscale, artful retreat that captivates visitors with its stunning design, exceptional service, and delightful dining experiences, making it a top choice for travelers seeking comfort, style, and a memorable stay.
Show moreRead review summaries for all categories
Categories
