Hotel Santika Premiere Gubeng Surabaya

Surabaya -7.26898900, 112.75049100 , Jl. Raya Gubeng No. 54 Gubeng (Show on Map)
8.7
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Santika Premiere Gubeng Surabaya is highly regarded by guests for its strategic location, exceptional breakfast offerings, spacious rooms, consistent cleanliness, attentive staff, and comfortable beds. Located centrally in Surabaya, the hotel allows convenient access to key transport links and city attractions, providing guests with both stunning city views and a variety of exciting experiences.

The breakfast provided is a particular highlight, with an extensive array of options that cater to diverse tastes, including traditional Indonesian dishes and local delicacies. Guests commend the self-service espresso machine and neat presentation of the buffet, finding the breakfast a memorable part of their stay.

Room spaciousness and comfort are frequently praised, with clean and quiet surroundings that ensure relaxation. Comfortable beds and scenic city views enhance the guest experience. Although the bathrooms are noted as serviceable, some suggest updates to improve the shower setup.

The hotel maintains high standards of cleanliness, with thorough routines ensuring pristine conditions throughout both rooms and communal areas. The front desk and accompanying staff contribute to a calm and tidy atmosphere.

Staff attentiveness and friendliness are standout characteristics, with a team ready to meet guests' needs, enhancing the professional and welcoming environment. Services such as complimentary transportation to the train station underscore their commitment to guest satisfaction.

Overall, Hotel Santika Premiere Gubeng Surabaya offers a reliable and enjoyable stay for travelers, with the positive aspects far outweighing any minor concerns.
Show more
Categories
Hotel for Honeymoon
As a 'Premiere' tier hotel within the Santika brand, it offers a higher standard of service and facilities compared to lower tiers. It provides a solid option for a comfortable and pleasant stay for couples.

Hotel near Nightlife Spots
Hotel Santika Premiere Gubeng Surabaya is located on JL. Raya Gubeng, offering access to nightlife around the Gubeng area.

Business Hotel
Hotel Santika Premiere Gubeng Surabaya generally offers business facilities. Santika Premiere hotels typically provide well-equipped meeting rooms and business services. Known for its convenient location and quality service.

Hotel with Parking
This hotel offers both free self-parking and complimentary valet parking for guests. It also provides an electric car charging station on-site, adding extra convenience for electric vehicle owners.

EV charging stations  


Accessible Hotel
This hotel features on-site accessible restaurants and lounges, and is wheelchair accessible throughout. It provides accessible airport and train station shuttles for convenient travel. Additionally, grab bars are available near toilets for enhanced safety and support.

Hotel with EV Charging Stations
This hotel offers EV charging stations, making it a convenient choice for electric vehicle owners. It is a well-known hotel in Surabaya.

4-Star Hotel
Located in Gubeng, this hotel is praised for its comfortable accommodations and excellent service. Its central location provides easy access to various attractions. Guests highlight the quality of service and convenient amenities.

Hotel with Indoor Pool
This hotel features a convenient and clean indoor swimming pool, which also includes a dedicated children's pool. This makes it a suitable choice for families looking for an enjoyable indoor swimming experience.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Indoor Pool  


Cheap Hotel

Hotel with Gym

Room Types
Premier King Room Offering larger space, this air-conditioned room is fitted with a flat-screen satellite TV, electric kettle and desk with seating area. The en suite bathroom has a shower with free toiletries.

Junior Suite Boasting the largest living space in the hotel, this air-conditioned suite is fitted with a flat-screen satellite TV, electric kettle and desk with seating area. The en suite bathroom has a shower with free toiletries.

Deluxe King Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. This double room has a tea and coffee maker, a safe deposit box, a flat-screen TV and city views. The unit has 1 bed.

Deluxe Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, soundproof walls, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 2 beds.

King Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. This double room has a tea and coffee maker, a safe deposit box, a flat-screen TV and city views. The unit has 1 bed.

Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a safe deposit box as well as city views. The unit has 2 beds.

Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as city views. The unit has 1 bed.

Guest Reviews
8.7
Very Good
Location
Nestled in the heart of Surabaya, Hotel Santika Premiere Gubeng boasts a strategic and highly convenient location, garnering praise from guests for its proximity to key transport links, particularly the Gubeng Railway Station. The hotel's superb central position makes it an ideal choice for travelers looking to explore the city, offering easy access to many amenities and attractions. Visitors appreciate not only the well-appointed, spacious rooms providing stunning views of the bustling cityscape but also the excellent facilities and attentive staff that contribute to an overall pleasant stay. The location is complemented by an impressive variety of breakfast options, ensuring guests are well-nourished for their day of adventures in Surabaya.

Breakfast
Hotel Santika Premiere Gubeng Surabaya offers an impressive breakfast experience that stands out in guest reviews. Visitors consistently appreciate the extensive array of options available, highlighting the wide selection of dishes that cater to diverse tastes. The breakfast includes a variety of traditional Indonesian offerings, complemented by a large buffet that is visually appealing and exceptional in quality. Many guests commend the flavorful menu, which includes plenty of local delicacies and consistently good food that suits their tastes.

While the breakfast does lean towards local cuisine, including rice dishes, those who enjoy such flavors certainly find it satisfying. The self-service espresso machine adds a touch of convenience, enhancing the breakfast experience further. The overall quality of the breakfast is often paired with praise for the clean and neat presentation of the food. Despite some minor remarks about the limited variation in fresh fruit, the selection remains extensive enough to cater to various preferences.

The staff is often noted for their friendliness and helpfulness, contributing to a pleasant dining experience. Combined with the strategic location and good service of the hotel, the breakfast alone is considered by many guests to be a highlight of their stay, justifying the cost of the accommodation.

Rooms
The rooms at Hotel Santika Premiere Gubeng Surabaya are noted for their spaciousness and comfort, providing guests with a welcoming atmosphere that encourages relaxation. Many reviews highlight the large and well-equipped rooms as a key feature, with clean spaces that are both comfortable and quiet. The beds have been positively described as very comfortable, ensuring a restful night's sleep.

Guests have praised the rooms for offering good views of the city, enhancing the overall experience with a scenic backdrop. The lighting within the rooms is also well-received, contributing to a pleasant ambiance. However, there are mentions of room insulation issues, with some guests noting they could hear neighbors talking.

While the bathrooms are serviceable, some guests believe they are outdated and suggest an update could improve their experience, particularly regarding the placement of the shower. Overall, the spacious and clean rooms contribute significantly to a positive stay at the hotel.

Beds
The beds at Hotel Santika Premiere Gubeng Surabaya receive consistently positive feedback from guests. Described as comfortable, clean, and very comfortable, the beds are a standout feature of the hotel. Guests consistently appreciate the comfort of both the beds and pillows, highlighting them as comfy and inviting for a restful sleep. The size of the beds also garners attention, with mentions of their large, huge, and thick dimensions, adding to the overall comfort and appeal. Visitors can expect an excellent bedding experience, contributing to a pleasant stay at the hotel.

Cleanliness
Hotel Santika Premiere Gubeng Surabaya consistently impresses guests with its high standards of cleanliness. Reviews repeatedly highlight the hotel's clean and comfortable environment, noting that both the rooms and the communal areas are well-maintained. Guests appreciate the calm and tidy atmosphere, describing the rooms as not only extremely clean but also well-equipped, providing a sense of comfort and space. Despite a minor mention of the shower cleanliness being just passable, most experiences reflect thorough cleaning routines, as rooms are tidied every day, ensuring fresh sheets and an overall pristine environment. The hotel's commitment to cleanliness extends to its friendly front desk staff, who contribute to a pleasant and hygienic stay. Overall, cleanliness, combined with a good location, makes Hotel Santika Premiere Gubeng Surabaya a reliable choice for travelers.

Staff
Hotel Santika Premiere Gubeng Surabaya is frequently praised for its exceptionally friendly and attentive staff. Visitors consistently highlight the warmth and helpfulness of the hotel team, noting that they often go above and beyond to meet guests' needs. The staff's courteousness, from the front desk to the security guards, is a standout feature, contributing to a welcoming and professional environment.

Guests particularly appreciate the attentiveness of the staff during breakfast and the proactive assistance from waiters and waitresses who are always ready to attend to guests' needs. The hotel seems to prioritize guest satisfaction, offering services such as complimentary transportation to the train station, which resonates well with visitors.

However, communication challenges have been observed, with some staff members not being proficient in English. Despite these occasional hurdles, the consensus remains overwhelmingly positive, highlighting the staff's commitment to service and friendliness.


Yes, Hotel Santika Premiere Gubeng Surabaya has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hotel Santika Premiere Gubeng Surabaya.

No, Hotel Santika Premiere Gubeng Surabaya doesn't allow dogs.

Yes, parking facilities are available at Hotel Santika Premiere Gubeng Surabaya.

Yes, Hotel Santika Premiere Gubeng Surabaya has a gym.

Location Show Map
More Options
  • Hotel in Surabaya

  • 9.3 Excellent

  • From $83

  • Hotel in Surabaya

  • 9.1 Excellent

  • From $87

  • Hotel in Surabaya

  • 8.4 Very Good

  • From $42

  • Hotel in Surabaya

  • 8.4 Very Good

  • From $33



6,892,073

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ