Ibis Surabaya City Center
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Summary of reviews'Ibis Surabaya City Center' is consistently praised for its outstanding location in the heart of Surabaya, providing easy access to a range of conveniences and attractions. Its proximity to major shopping areas like Tunjungan Plaza and various dining options make it a prime choice for those eager to explore the city's vibrant surroundings. The strategic location is complemented by excellent connectivity to transport links, aiding smooth travel for guests.
Breakfast at the hotel receives generally favorable reviews for its variety and value, appealing to both Asian and European palates with a broad selection of dishes. While the buffet offers an impressive early start to cater to early risers, there is room for improvement in maintaining availability of food items until the end of service.
The rooms are often described as clean, comfortable, and modern, providing a cozy atmosphere despite their compact size. Their cleanliness, along with well-maintained linens and towels, adds to a comfortable stay. The decor is minimalist and smart, appealing to guests who favor simplicity. Despite minor issues like humidity and occasional odors, the rooms are a reliable choice for those seeking straightforward accommodation.
Cleanliness is a prevalent highlight, with many guests impressed by the pristine condition of the rooms and the hotel overall. While certain areas like the corridor carpets require attention, guests find comfort in well-kept spaces and air-conditioned relief in Surabaya's hot climate.
The staff are consistently applauded for their friendliness and helpfulness, contributing to a welcoming atmosphere throughout the hotel. The team's dedication to providing kind and accommodating service is frequently noted, enhancing the overall guest experience.
WiFi connectivity generally receives positive remarks for being fast and reliable, although there are occasional reports of inconsistent performance.
The beds are largely commended for their comfort, ensuring a restful night's sleep with clean and well-maintained linens. Though there are minor concerns about firmness and noise, the comfort of the beds adds to a satisfying sleep experience, aligning well with the hotel's budget-friendly nature.
Overall, 'Ibis Surabaya City Center' emerges as an attractive option for travelers seeking a clean, comfortable, and conveniently located accommodation with a hospitable service in Surabaya's bustling city center.
Categories
Breakfast at the hotel receives generally favorable reviews for its variety and value, appealing to both Asian and European palates with a broad selection of dishes. While the buffet offers an impressive early start to cater to early risers, there is room for improvement in maintaining availability of food items until the end of service.
The rooms are often described as clean, comfortable, and modern, providing a cozy atmosphere despite their compact size. Their cleanliness, along with well-maintained linens and towels, adds to a comfortable stay. The decor is minimalist and smart, appealing to guests who favor simplicity. Despite minor issues like humidity and occasional odors, the rooms are a reliable choice for those seeking straightforward accommodation.
Cleanliness is a prevalent highlight, with many guests impressed by the pristine condition of the rooms and the hotel overall. While certain areas like the corridor carpets require attention, guests find comfort in well-kept spaces and air-conditioned relief in Surabaya's hot climate.
The staff are consistently applauded for their friendliness and helpfulness, contributing to a welcoming atmosphere throughout the hotel. The team's dedication to providing kind and accommodating service is frequently noted, enhancing the overall guest experience.
WiFi connectivity generally receives positive remarks for being fast and reliable, although there are occasional reports of inconsistent performance.
The beds are largely commended for their comfort, ensuring a restful night's sleep with clean and well-maintained linens. Though there are minor concerns about firmness and noise, the comfort of the beds adds to a satisfying sleep experience, aligning well with the hotel's budget-friendly nature.
Overall, 'Ibis Surabaya City Center' emerges as an attractive option for travelers seeking a clean, comfortable, and conveniently located accommodation with a hospitable service in Surabaya's bustling city center.
Hotel near Nightlife Spots
Located on Jalan Basuki Rahmat, providing access to nightlife venues. It is located near Tunjungan Plaza.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. It is a hotel that provides the services and connectivity sought after by a wide range of guests.
Hotel with Parking
This hotel offers free parking facilities. Valet parking is also available for guests.
Accessible Hotel
ibis Surabaya City Center is wheelchair accessible and offers special facilities for visually impaired and deaf guests. It provides easy access for wheelchairs, including wheelchair-accessible parking, a business center, and a registration desk.
3-Star Hotel
Part of the well-known Ibis chain, this hotel offers standardized quality and essential amenities. Ibis Surabaya City Center provides a reliable and budget-friendly option in a central location.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Business Hotel
Cheap Hotel
Guest Reviews
Nestled in the heart of Surabaya, Ibis Surabaya City Center boasts a prime location that offers guests easy access to an array of conveniences and attractions. The hotel stands strategically in the bustling city center, making it an ideal choice for travelers looking to explore the vibrant surroundings. Guests consistently praise its proximity to major shopping malls, such as the Tunjungan Plaza, which is conveniently within walking distance. The central setting also ensures that supermarkets, shopping centers, and a multitude of dining options are just a stone's throw away, providing visitors with endless choices for leisure and dining.
Convenience is key at Ibis Surabaya City Center, as it is well-connected to transport links. Whether guests are arriving at the central train station or require a quick taxi ride to the airport, the hotel’s location facilitates smooth travel logistics. Moreover, for those just passing through the city or visiting for a short stint, staying at this hotel presents a hassle-free experience that allows easy movement around the area.
Guests also appreciate the friendly and helpful staff, enhancing the overall experience at Ibis Surabaya City Center. The combination of a strategic location and attentive service makes the hotel an attractive option for travelers seeking a comfortable and efficient base to explore Surabaya.
The breakfast experience at Ibis Surabaya City Center receives generally positive remarks from guests. The buffet style is appreciated for its good variety and value, catering to both Asian and European travelers with an extensive choice of dishes. Many guests found the taste to be excellent and not pricey, making it a worthwhile addition to their stay. The breakfast area is noted to be clean, contributing to a pleasant start to the day. Although some guests mentioned limited options, primarily Indonesian style, the overall assessment of the breakfast remains favorable. The buffet service runs conveniently from as early as 3 AM to 10 AM, accommodating early risers. Improvements could be made with bread selection and ensuring continuous availability of food items until the end of service, addressing instances where selections were depleted by 9 AM. Despite these minor criticisms, the breakfast is deemed satisfying for most visitors.
At Ibis Surabaya City Center, guests appreciate the clean and comfortable rooms that provide a cozy atmosphere for travelers. Many reviewers highlight the cleanliness of the spaces, noting that both the rooms and towels are well-maintained. The decor is often described as modern and smart, with a minimalist style that appeals to those seeking simplicity. Despite some rooms being on the smaller side, they are praised for being adequately equipped, offering a comfortable and restful stay, especially for single travelers.
The beds receive consistent acclaim for their comfort, ensuring a good night's sleep with no disturbances from neighboring rooms. Guests also value the completeness of the available facilities, although some have mentioned the absence of certain amenities like coffee or tea provisions and a fridge.
While many find the rooms to be comfortable and aesthetically pleasing, there are occasional remarks about the humidity and odor issues in certain areas. The bathrooms, although clean, are noted to be compact, with some guests feeling they are slightly cramped.
Overall, Ibis Surabaya City Center presents a reliable option for travelers seeking a straightforward and quiet accommodation experience in a bustling city setting.
The Ibis Surabaya City Center has garnered mostly positive feedback when it comes to its beds, often praised for their comfort and ability to provide a good night's sleep. Guests frequently highlight the beds as being very comfortable, with some appreciating the clean and well-maintained bed linens. Additional touches like extra pillows and the provision of bolsters contribute to the overall comfort. However, there are occasional concerns, with some experiencing issues such as bed firmness and noise. Nonetheless, for a budget-friendly hotel, it offers a satisfying sleep experience for many travelers.
At the Ibis Surabaya City Center, cleanliness appears to be a mainstay that leaves many guests impressed. The feedback consistently highlights the pristine condition of the rooms, underscoring tidy and well-kept spaces. Fresh linens and clean towels are regularly mentioned, lending a sense of comfort and care. Many appreciate the crisp cleanliness across the entire hotel, emphasizing its commendable upkeep for a central city location. Air-conditioned rooms offer an added relief in the hot climate of Surabaya, further complementing the comfortable stay.
However, not every aspect aligns with the glowing reviews. Some guests encountered issues such as stained sheets and worn towels, and others mentioned a persistent damp smell in the bathrooms. The wifi performance also drew criticisms, with many finding it unreliable. Guests noted some minor inconveniences like malfunctioning amenities and limited towels. Additionally, there were remarks about a musty smell in the corridor carpets, which suggested areas for improvement. Despite these setbacks, the overall emphasis remains on the hotel's general cleanliness and comfort, making it a reliable choice for travelers seeking simple, clean accommodations in Surabaya's city center.
The staff at Ibis Surabaya City Center consistently receive high praise for their friendliness and helpfulness, creating a welcoming atmosphere for guests. Review after review highlights the team's unwavering commitment to providing polite and hospitable service across all areas of the hotel. From check-in to housekeeping, the personnel exhibit a positive attitude and willingness to assist with any requests, ensuring that guests feel comfortable and well taken care of during their stay.
While a few reviews suggest room for improvement in some areas, the overall sentiment focuses predominantly on the staff's amicable nature and readiness to help. Receptionists, in particular, are frequently commended for their courteous and communicative approach, which adds to the seamless experience at this centrally located hotel. Whether it's the friendly greeting upon arrival or the accommodating service throughout, guests enjoy the pleasant interactions with the hotel's team. This dedication to customer service significantly enhances the overall stay at Ibis Surabaya City Center, making it a recommended choice for visitors seeking attentive hospitality in the heart of the city.
The WiFi at Ibis Surabaya City Center generally receives positive feedback from guests, with many noting that the internet connection works well and describing it as strong and excellent. Guests often report having a good WiFi experience, highlighting the fast, reliable service as a standout feature. However, there are some mentions of inconsistent performance, with a few guests facing difficulties connecting and needing to contact reception for assistance. Overall, while most guests find the WiFi satisfactory and capable, there are occasional lapses in connectivity.
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Location
Convenience is key at Ibis Surabaya City Center, as it is well-connected to transport links. Whether guests are arriving at the central train station or require a quick taxi ride to the airport, the hotel’s location facilitates smooth travel logistics. Moreover, for those just passing through the city or visiting for a short stint, staying at this hotel presents a hassle-free experience that allows easy movement around the area.
Guests also appreciate the friendly and helpful staff, enhancing the overall experience at Ibis Surabaya City Center. The combination of a strategic location and attentive service makes the hotel an attractive option for travelers seeking a comfortable and efficient base to explore Surabaya.
Breakfast
Rooms
The beds receive consistent acclaim for their comfort, ensuring a good night's sleep with no disturbances from neighboring rooms. Guests also value the completeness of the available facilities, although some have mentioned the absence of certain amenities like coffee or tea provisions and a fridge.
While many find the rooms to be comfortable and aesthetically pleasing, there are occasional remarks about the humidity and odor issues in certain areas. The bathrooms, although clean, are noted to be compact, with some guests feeling they are slightly cramped.
Overall, Ibis Surabaya City Center presents a reliable option for travelers seeking a straightforward and quiet accommodation experience in a bustling city setting.
Beds
Cleanliness
However, not every aspect aligns with the glowing reviews. Some guests encountered issues such as stained sheets and worn towels, and others mentioned a persistent damp smell in the bathrooms. The wifi performance also drew criticisms, with many finding it unreliable. Guests noted some minor inconveniences like malfunctioning amenities and limited towels. Additionally, there were remarks about a musty smell in the corridor carpets, which suggested areas for improvement. Despite these setbacks, the overall emphasis remains on the hotel's general cleanliness and comfort, making it a reliable choice for travelers seeking simple, clean accommodations in Surabaya's city center.
Staff
While a few reviews suggest room for improvement in some areas, the overall sentiment focuses predominantly on the staff's amicable nature and readiness to help. Receptionists, in particular, are frequently commended for their courteous and communicative approach, which adds to the seamless experience at this centrally located hotel. Whether it's the friendly greeting upon arrival or the accommodating service throughout, guests enjoy the pleasant interactions with the hotel's team. This dedication to customer service significantly enhances the overall stay at Ibis Surabaya City Center, making it a recommended choice for visitors seeking attentive hospitality in the heart of the city.
Wi-Fi
No, Ibis Surabaya City Center doesn't have any pool.
Yes, a spa is available at Ibis Surabaya City Center.
No, Ibis Surabaya City Center doesn't allow dogs.
Yes, parking facilities are available at Ibis Surabaya City Center.
No, Ibis Surabaya City Center doesn't have a gym.
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