This all-suites hotel features a lush courtyard, a public pond, and a sparkling outdoor pool and deck. It offers spacious suites with kitchenettes, including a microwave, refrigerator, and coffee maker.
Garner Hotel Phoenix Northwest - Surprise by IHG is highly praised for its convenient and peaceful location, providing both seclusion and easy access to shopping and local attractions. Guests appreciate the quiet surroundings and proximity to family residences, despite minor visibility issues from the main road. While the breakfast offerings at the hotel have left many guests disappointed due to the limited options and absence of hot meals, the staff's dedication and friendliness at mealtimes are noted positively.
The rooms at the hotel are generally well-received for their spaciousness and cleanliness, with many finding them comfortable and welcoming. Coin-operated laundry facilities add convenience for longer stays. However, some guests reported issues such as occasional cleanliness concerns, lingering odors, and the absence of advertised amenities like mini-fridges and microwaves, which detracted from the overall experience for a few.
Cleanliness throughout the hotel, including common areas, is consistently praised, with many guests applauding the spotless and well-decorated environment that promotes a welcoming atmosphere. The staff at Garner Hotel plays a significant role in enhancing the guest experience, receiving high praise for their warm, accommodating, and efficient service. Individuals like Cynthia, Celeste, and Alexis are often highlighted for their exceptional support.
The beds are generally regarded as comfortable, contributing to a restful stay, although there are a few exceptions noted in reviews. Overall, Garner Hotel Phoenix Northwest - Surprise by IHG seems to meet most travelers' expectations, providing a clean, comfortable, and well-located stay with a friendly and attentive staff.
This retreat features a heated pool for year-round enjoyment, along with a fire pit and grill for outdoor entertainment. It provides a relaxing and fun-filled environment for guests.