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Summary of reviewsComfort Inn & Suites Downtown Tacoma is highly regarded for its prime location, nestled in the heart of Tacoma and offering unparalleled convenience for guests attending events at the Tacoma Dome. The hotel is just a short walk from the venue, making it a favored choice among concert-goers and event attendees. Its closeness to public transport and the Amtrak station further enhances its appeal, providing easy access to downtown Tacoma and its attractions, as well as the Tacoma Convention Center.
Guests generally appreciate the hotel's rooms, often describing them as clean, spacious, and comfortable. The accommodations are noted for their practical amenities, such as windows that open for natural air and a pet-friendly policy, contributing to a pleasant stay. While some concerns are raised about dated appearances and minor maintenance issues, the hotel’s central location and cleanliness make it a convenient option for visitors.
Breakfast at the hotel garners mixed reviews, with many guests enjoying the diverse and complimentary morning meal offerings. Despite some dissatisfaction about breakfast shortages and limited options, the meal remains a notable feature expected to improve further once kitchen renovations are completed.
The hotel's staff is a standout element, frequently praised for their friendliness and attentiveness. Employees like Vanessa, Ivy, Andrea, and Jeffrey are often highlighted for their exceptional service, significantly enhancing the overall guest experience. Their proactive approach to solving problems and maintaining a positive attitude contributes greatly to the hotel's charm.
The parking facilities are another plus for the hotel, with guests enjoying the convenience of a secure underground garage that is free and accessible with a room key. This adds value, particularly given the high cost of nearby event parking. Though minor issues with garage functionality are occasionally noted, the security and convenience of the parking are well-appreciated.
The beds at Comfort Inn & Suites generally receive favorable feedback, with many guests finding them comfortable and conducive to a restful sleep. While some variability in experiences is reported, with occasional mentions of discomfort, the majority of visitors appreciate the beds as a positive aspect of their stay.
Overall, the Comfort Inn & Suites Downtown Tacoma offers a convenient, comfortable, and friendly environment for guests, with particular strengths in location, staff service, and secure parking, making it a desirable choice for those visiting the area. Show more
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Hotel near Golf Courses
This hotel is conveniently located with Allenmore Public Golf Course just a quick drive away. This provides direct and easy access to a well-known public golf facility.
Hotel with Parking
This hotel offers free on-site parking in its hotel-owned car park, providing essential convenience and ease of access for guests.
EV charging stations
Hotel with EV Charging Stations
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
King Suite with Sofa Bed and Wet Bar - Non-SmokingThe spacious suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This suite features heating and a TV with cable channels.
King Suite with Sofa Bed and Sitting Area - Non-SmokingThe spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer.
King Room - Top Floor/Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room features heating and a TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Top Floor/Non-SmokingThe spacious quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
King Room with Roll-In Shower - Mobility Accessible/Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room features heating and a TV with cable channels. The unit has 1 bed.
King Room with Bathtub - Mobility Accessible/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room offers heating and a TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
King Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Guest Reviews
5.4
Rated
Location
Located in the heart of Tacoma, Comfort Inn & Suites Downtown Tacoma offers an unbeatable location for those attending events at the Tacoma Dome. Practically next door, this hotel provides an incredibly convenient walking distance to the venue, making it a popular choice among concert-goers and event attendees. Its proximity to the Tacoma Dome is consistently praised, ideal for quick and easy access to shows and activities.
Not only does it serve those heading to the Dome, but it also offers a practical location for visitors venturing into downtown Tacoma, with accessibility to public transport. The nearby Amtrak station further enhances its charm for travelers arriving by train. Guests appreciate its closeness to the Tacoma Convention Center, providing a central spot for those attending diverse events in the city.
Though the focus remains on its prime location, Comfort Inn & Suites also scores points for being easily reachable, making it a strategic choice for attending events and exploring local sites such as the Tacoma Dome and nearby establishments. Whether sheltered beneath the Oregon skies for a concert, wedding, or museum visit, this hotel ensures a practical stay in a central urban hub.
Breakfast
At the Comfort Inn & Suites Downtown Tacoma, breakfast seems to have sparked mixed feelings among guests. Many visitors relished the diverse options available, describing the breakfast as amazing and expressing delight at the variety offered, from eggs and sausage to biscuits and waffles. The complimentary morning meal reportedly exceeded some guests' expectations, with hot, freshly prepared food that brought a pleasant start to the day. For some, the breakfast was highlighted as the best part of their stay, contributing significantly to their satisfaction.
However, not all guests shared the same positive experience. There were mentions of limited breakfast options and dissatisfaction with the grab-and-go breakfast, which some found to be lacking in quality and variety. Issues such as the breakfast running out, closed buffet, and predetermined menus seemed to disappoint certain guests who expected more based on the hotel's advertising.
Overall, while the breakfast garnered praise from many for its offerings and friendly service, others felt improvements could enhance the overall guest experience. Despite the divided opinions, the breakfast remains a notable feature of the hotel, with its potential for satisfaction once the kitchen renovations are completed.
Rooms
The Comfort Inn & Suites Downtown Tacoma receives generally positive feedback from guests, especially regarding cleanliness and comfort. Many describe the rooms as clean, spacious, and comfortable, with some particularly enjoying the location, citing its proximity to the Tacoma Dome as a major benefit. The hotel is noted to be well-maintained despite its age, with a pleasant and accommodating staff adding to the experience.
Several guests appreciated specific room features, such as comfortable beds and a good overall room layout. The inclusion of practical amenities like windows that open for natural air and a pet-friendly policy are often highlighted.
However, there are several areas needing attention, such as occasional issues with non-working TVs, dated appearances, and minor maintenance hiccups. Some visitors pointed out problems with housekeeping services and room readiness upon arrival. Despite these drawbacks, the dedication of friendly staff members, like manager Vanessa, improves the overall stay for many guests. With its central location and clean accommodations, this hotel serves as a convenient base for those visiting Tacoma, especially for short stays or event-goers.
Beds
The beds at Comfort Inn & Suites Downtown Tacoma receive generally positive feedback, with numerous guests highlighting their comfort. Phrases describing the beds as comfortable, nice and soft, and super comfortable are prevalent, suggesting that many visitors enjoyed a restful sleep. Guests often found the beds to be satisfactory or better, frequently noting their comfort. However, there are a few contrasting opinions, with some guests mentioning that the bedding was not the best and occasionally referring to the beds as hard or not very comfortable. In these instances, issues like wafer-thin blankets and discomfort leading to sore backs were noted, indicating that experiences may vary. Despite these occasional critiques, the overall sentiment regarding the beds leans towards comfort, contributing positively to the cleanliness and comfort of the rooms.
Cleanliness
Comfort Inn & Suites Downtown Tacoma receives mixed reviews regarding cleanliness, yet there are numerous commendations about the overall upkeep. Many guests found their rooms to be clean and comfortable, with some noting that the hotel seemed well-maintained for an older property. The building itself, although aged, appears to retain a decent level of cleanliness and offers comfortable accommodations at a reasonable price. Management and staff receive praise for their friendly demeanor and attentive service, even during challenging times like the Covid pandemic.
However, the hotel occasionally falls short in maintaining cleanliness across all areas. Some guests have reported issues with hallways cluttered with garbage bags, unclean dining areas, and unpleasant odors, possibly remnants from when smoking was permitted in the rooms. Reports of specific problems such as insects, grime in showers, and stained linens were also noted. These issues highlight areas in need of improvement, especially as a major renovation is expected to take place.
Despite these challenges, many visitors found the location convenient, particularly its proximity to the Tacoma Dome. The hotel offers a comfortable stay if guests' expectations align with the current state of an establishment undergoing improvements.
Staff
At Comfort Inn & Suites Downtown Tacoma, the staff stands out as a key highlight, earning consistent praise for their friendliness and helpfulness. Guests frequently commend the team for being accommodating, attentive, and professional, with several reviewers noting specific employees like Vanessa, Ivy, Andrea, and Jeffrey for their exceptional service and welcoming demeanor. Whether handling reservations, addressing parking challenges, or managing guest concerns, the staff consistently goes above and beyond to ensure a pleasant stay. Despite the occasional criticism, particularly regarding some rude and unprofessional interactions, the majority of guests find the personnel to be a bright spot in their visit, enhancing their experience with kindness, humor, and efficiency. The staff's proactive approach to solving problems and their ability to maintain a positive attitude in demanding situations contribute significantly to the hotel's appeal.
Parking
The Comfort Inn & Suites Downtown Tacoma offers a convenient and secure parking experience for its guests, with the majority of reviews highlighting the safety and accessibility of the hotel's parking facilities. The primary option is a locked underground garage that provides peace of mind, as guests feel their vehicles are safely stored overnight. The fact that parking is free and included with the stay, without any additional charges, adds to its appeal. Access to the garage is controlled by room key entry, enhancing security and ensuring only guests can park there. For those traveling with larger vehicles, such as trucks, there are options available for outdoor parking. However, availability can be limited, and some guests mentioned challenges with garage door functionality and key card reliability. Nonetheless, the positive aspects of secure and free parking, particularly in a location where nearby event parking often comes at a steep price, make it a major draw for those staying at the hotel.
No, Best Western Plus Downtown Tacoma doesn't have any pool.
No, a spa isn't available at Best Western Plus Downtown Tacoma.
No, Best Western Plus Downtown Tacoma doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Downtown Tacoma.