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Summary of reviewsS4 Hotel Águas Claras emerges as a highly recommended option for travelers seeking convenient and affordable accommodations in the heart of Águas Claras. Its strategic location receives significant praise for being close to shopping malls, supermarkets, pharmacies and dining options, enhancing its appeal to both business and leisure visitors. The nearby subway station facilitates easy access to other city parts, including Brasília, further underscoring its prime location.
The breakfast experience is generally well-regarded with guests appreciating the varied and delicious offerings including fruits, cakes and eggs. The quality of the breakfast often encourages repeat visits, despite some criticisms about the breakfast's cost and lack of certain options like gluten-free items. The dining experience, particularly lunch and dinner, also receives commendations for quality and room service convenience, although nighttime service limitations and menu variety are pointed out.
The hotel's rooms score high marks for being spacious, clean and comfortable, bolstered by modern amenities like microwaves and mini-fridges, effective air conditioning and comfortable beds. Despite occasional reports of minor maintenance issues and cleanliness lapses, the overall sentiment is positive with the rooms providing a restful and inviting environment. Cleanliness within the hotel generally contributes to a pleasant stay, though some areas for improvement are noted, especially in common areas and daily room upkeep.
The hotel's staff are widely appreciated for their friendliness, politeness and helpfulness, significantly enhancing the guest experience. Receptionists, in particular, receive high accolades for their professionalism. However, rare instances of unhelpful or rude behavior are reported.
Wi-Fi service at S4 Hotel Águas Claras presents a mixed picture; while some guests find it acceptable or even good at night, others report challenges with speed and stability, especially during high-demand periods. The gym's equipment quality and maintenance draw mixed reviews with calls for improvements and better maintenance schedule suitability. The heated pool garners positive feedback for its consistent temperature and cleanliness, though improvements in maintenance and extended hours are suggested.
Parking provides a mixed experience as well. While some praise the free, covered parking option and its convenience, others find the parking area tight, cramped or expensive with calls for better safety and valet services. The hotel is recognized as family-friendly, offering a welcoming environment for children and suitable amenities, though there are safety concerns regarding duplex rooms.
Finally, the beds in the rooms receive mostly positive feedback for their comfort and clean bedding, though varying mattress and pillow quality are noted as areas needing attention. Despite these minor issues, S4 Hotel Águas Claras' strengths in location, service and accommodations outweigh its drawbacks, making it a favorable choice for many travelers. Show more
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Categories
Hotel for Honeymoon
This hotel is listed as a romantic hotel in Brasília.
Hotel with Parking
The hotel provides free internal and private parking. Guests can rely on complimentary and dedicated on-site parking for their vehicles.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room's kitchenette, which features a microwave, is available for cooking and storing food. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room's kitchenette, which has a microwave, is available for cooking and storing food. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.
Double Room - Disability AccessFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room's kitchenette, which has a microwave, is available for cooking and storing food. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
Duplex SuiteFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room's kitchenette, which has a microwave, is available for cooking and storing food. The air-conditioned quadruple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 3 beds.
Guest Reviews
Location
S4 Hotel Águas Claras receives high praise for its strategic and convenient location in the heart of Águas Claras, making it a favored choice for both business travelers and tourists. Guests consistently highlight the hotel's proximity to numerous amenities, including shopping malls, supermarkets, pharmacies and a variety of dining options. The nearby subway station is frequently mentioned, providing effortless access to other parts of the city, including Brasília.
Reviewers also appreciate the hotel's cost-effectiveness, noting that the value received is well worth the price. Complimentary amenities such as free covered parking and efficient customer service further enhance the guest experience. Many guests also commend the hotel for its cleanliness, spacious rooms and the quality of its breakfast buffet.
Though some reviews mention that the location may not be ideal for those wishing to visit Brasília's downtown frequently, the majority agree that the location's benefits, including easy access to local attractions and essential services, outweigh any minor drawbacks. The overall consensus places S4 Hotel Águas Claras as a top choice for conveniently located, comfortable and affordable accommodations in the area.
Breakfast
The breakfast experience at S4 Hotel Águas Claras receives generally favorable reviews from guests. Many praise the breakfast as good, well-served and varied, describing it as excellent, sensational and perfect. Guests highlight the wide variety of options, including fruits, cakes and eggs, contributing to an overall impression of a delicious and complete breakfast. The quality of the breakfast is frequently mentioned with several guests noting it as one of the main reasons to return to the hotel. The attentive and well-educated staff also enhance the breakfast experience.
However, there are some criticisms regarding the breakfast. A recurring point of contention is that breakfast is not included in the room rate and must be paid for separately, which some guests find too expensive. A few reviews mention that the breakfast variety could be improved, particularly in terms of gluten-free and lactose-free options, as well as more savory items and freshly made dishes like omelets and tapiocas. There are also isolated comments about the breakfast area being small, the food lacking taste or showing signs of staleness.
In summary, while the breakfast at S4 Hotel Águas Claras is widely appreciated for its variety and quality, some guests feel that its additional cost and the lack of certain options could be improved.
Dinner
S4 Hotel Águas Claras offers a notable dining experience with a mixed array of feedback from guests. The on-site restaurant is frequently praised for its excellent quality food with many guests enjoying very tasty meals both for lunch and dinner. Moreover, the convenience of room service for lunch and dinner is highlighted, allowing guests to enjoy meals in the comfort of their rooms, often delivered swiftly. However, some guests pointed out the lack of restaurant service during nighttime, leaving no room service options available during these hours. While the lunch is self-service and cited as a good deal, opinions on the dinner menu vary with some expecting more variety and better taste. Despite the occasional noise and inconsistent food quality, the restaurant's positives seem to outweigh the negatives for most visitors.
Rooms
S4 Hotel Águas Claras stands out for its spacious, clean and comfortable rooms, offering a pleasant stay to its guests. The rooms are often described as modern, well-equipped and with thoughtful space division. Each room typically includes practical amenities like a microwave and a mini fridge, which is particularly helpful for families and extended stays. The comfortable beds receive frequent praise and guests appreciate the high quality and coziness of the bedding. Additionally, the overall layout and organization of the rooms contribute to an inviting and functional environment.
Guests also note the excellent water pressure in the showers and the effectiveness of the silent air conditioning, which enhances comfort. The hotel's location, combined with its quiet atmosphere, adds to the appeal, making it convenient for reaching city attractions without the hustle and bustle.
However, there are mentions of some rooms being small or having maintenance issues, such as low sink water flow rates and thin walls that allow noise from neighboring rooms. Some rooms have been reported as not perfectly clean with specific issues like dusty curtains or dirty walls and windows. Despite these occasional drawbacks, the overall cleanliness and service are rated positively.
In summary, guests of S4 Hotel Águas Claras can expect a generally comfortable and spacious room with modern amenities, effective air conditioning and high-quality bed comfort, making it a solid choice for a relaxing stay. Some minor maintenance and cleanliness issues may arise, but these are not a universal experience and are overshadowed by the hotel's positive attributes.
Beds
The beds at S4 Hotel Águas Claras receive a mixed range of feedback from guests with a predominance of positive remarks. Many guests describe the beds as very comfortable, cozy and well-suited for a good night's sleep. Words like "comfortable bed," "good bed," and "cozy" are frequently used, indicating a generally positive experience concerning the comfort of the mattresses.
However, reviews highlight some variability in bed quality. A recurring issue is the softness of the mattresses with some guests feeling they are a bit too soft or old and others noting instances of iron-like firmness. On the upside, mentions of clean and well-maintained bedding are common, supported by words like "super clean bed" and "very clean room." Notably, single beds are often described as small, which could be a downside for those seeking more space.
A consistent negative theme is the quality of the pillows, frequently described as "horrible," "uncomfortable," and "old." Guests also note issues such as insufficient bedding, thin bed sheets and a lack of blankets, which can affect comfort during colder nights. There are mentions of an unpleasant smoke and cigarette scent on some beds, highlighting a rare yet notable concern.
In conclusion, while most guests find the beds at S4 Hotel Águas Claras to be comfortable and conducive to a good night's rest, inconsistencies in mattress firmness and pillow quality, along with occasional maintenance issues, suggest there is room for improvement.
Cleanliness
S4 Hotel Águas Claras receives mixed feedback on its cleanliness with many guests praising the cleanliness and organization of the rooms. The hotel often emphasizes a clean and fresh-smelling environment with several comments highlighting impeccable or spectacular cleanliness. Guests frequently mention the rooms as being very clean, well-organized and comfortable, which contributes to a generally positive experience. The hotel’s modern rooms and tranquil atmosphere add to the overall appeal.
However, some reviews point out areas needing improvement. There are mentions of dirty windows, dusty surfaces and occasional lapses in daily cleaning, leaving some guests unsatisfied. Specific complaints include poorly washed and stained towels, visible dirt and issues with bathroom hygiene such as hair and bad odors. A few guests noted problems with cleanliness in the common areas, like the garage and infrequent towel exchanges.
Despite these shortcomings, the positive aspects of the hotel's cleanliness, combined with its excellent location, good breakfast and attentive staff, make it a comfortable place for many travelers. While there is room for improvement, particularly in maintenance and thoroughness of cleaning, the hotel's strengths often outweigh its weaknesses for a majority of guests.
Staff
The reviews of S4 Hotel Águas Claras reveal a largely positive reception concerning the hotel's staff. Guests frequently praise the team for their friendliness, politeness and helpfulness. The receptionists, in particular, receive high marks for being very attentive, courteous and professional with multiple mentions of their top-notch service. Cleaning staff are also highlighted for their excellent work, maintaining the hotel's cleanliness to a high standard.
While the majority of feedback points to exceptional customer service, there are occasional mentions of rude or unhelpful employees, specifically citing instances with a particular individual. Despite these few negative comments, the overall sentiment is that the staff at S4 Hotel Águas Claras excel in providing a warm, welcoming and efficient service. This positive interaction significantly contributes to the overall guest experience, making many guests feel well cared for during their stay.
Wi-Fi
S4 Hotel Águas Claras has received mixed feedback regarding its Wi-Fi service. Several reviews highlight that the internet works well at night and some guests even described the Wi-Fi as very good. However, a considerable number of guests reported issues, citing difficulties in accessing the Wi-Fi and describing the connection as weak, intermittent or unstable. Some mentioned that the Wi-Fi failed during crucial times like online meetings, while others found the internet to be slow or fluctuating. There were also comments about the Wi-Fi password being updated without prior notice, leading to further inconvenience. Although there are a few positive notes about the service, it's evident that the Wi-Fi needs significant improvements to meet guests' expectations.
Gym
The S4 Hotel Águas Claras boasts a gym that garners mixed reviews from its guests. On the positive side, many users highlight that the gym is well-equipped and offers good equipment with some even calling it excellent and great. However, there are notable concerns about the outdated state of the facility with several comments mentioning that it could benefit from better maintenance, more treadmills and general improvements. The cleanliness and the rusty noise from the equipment also seem to be issues that need addressing. Moreover, guests feel that the schedules for the gym and sauna are not conducive for those working in the city, suggesting the need for extended hours and better information accessibility to enhance convenience for guests.
Pool
S4 Hotel Águas Claras offers guests a heated pool that has received considerable praise for its warmth and amenities. Many reviews highlight the pool as wonderful with particular compliments about its excellent state and cleanliness. The heated pool's consistent temperature is often described as great and real, enhancing the overall experience.
However, some guests mention that the pool hours are somewhat inconvenient, closing earlier than expected and occasionally the pool area is not as well-maintained as it could be. Specific critiques include the need for better cleaning and the limited availability, as the pool sometimes requires a special request to open.
Despite these minor drawbacks, guests frequently comment on the pleasant amenities and the overall positive experience of the pool area, which contributes significantly to their stay at the hotel. The pool’s well-maintained status, coupled with its warmth, makes it a highlight for many visiting S4 Hotel Águas Claras.
Parking
The parking situation at S4 Hotel Águas Claras receives mixed reviews. On the positive side, some guests found the parking garage to be free, covered and conveniently included in the room rate. Others mentioned that the garage was spacious and always available, praising its simple and practical parking system with an elevator providing easy access to the garage. Additionally, the parking was noted to offer a good cost-benefit ratio.
However, numerous guests pointed out significant drawbacks. Many reviews described the parking as tight, cramped and complicated to maneuver in. There were complaints about the limited number of spaces and the high cost of paid parking, which some felt should have been included in the room rate. Concerns about safety and the absence of valet service were also raised, making it challenging for guests to navigate the parking area on their own. Some even mentioned that the parking lot was far from the entrance and not covered, further adding to the inconvenience.
Overall, while the parking offers some benefits such as being free and covered for certain guests, many found it to be narrow, limited and expensive, highlighting the need for improvements.
Family
S4 Hotel Águas Claras is a favorable choice for those traveling with family, particularly for its child-friendly amenities and peaceful environment. Guests highlight the suitability for family trips with many describing it as a family hotel that provides a welcoming environment for children. Reviewers frequently mention the convenience and comfort of staying with family, finding the accommodation excellent for family needs.
However, it's worth noting that some guests had concerns regarding safety in the duplex rooms when traveling with children. Additionally, isolated incidents of service issues were reported. Despite these considerations, the overall environment and facilities seem well-suited for families looking for a peaceful stay.
4 Star
S4 Hotel Águas Claras is celebrated for offering a top-notch experience with comments highlighting the hotel's excellent cost-benefit ratio and high-quality services. Guests find the accommodation to be wonderful, cozy and well-organized with particular praise for the cleanliness and comfortable beds, which meet the four-star standards. The hotel’s structure and amenities are appreciated, ensuring a reliable and good value for money experience. Visitors frequently commend the service provided, noting that it exceeds expectations and is excellent for the price, making it a high-level choice for travelers. Despite some mentions that it falls below four-star standards, many guests plan to return, reflecting the overall satisfaction with their stay at S4 Hotel Águas Claras.
Business
S4 Hotel Águas Claras is consistently recommended for business travelers looking for comfort and functionality. The hotel is praised as an ideal choice for overnight stays and short business trips, offering a great cost-benefit ratio. Many guests found it particularly good for professional travel, noting that it met their expectations satisfactorily. Key amenities include quick and reliable Wi-Fi, which is vital for business purposes and functional office spaces, though some reviews mentioned the chairs could be more ergonomic.
While the hotel generally receives positive feedback, there are a few areas noted for improvement. Guests pointed out high prices at the convenience store and expressed a wish for more movie channel options. Additionally, the logistics of paying for parking could be smoother.
Overall, S4 Hotel Águas Claras is recognized as a comfortable and convenient option for business travelers, particularly those whose activities are centered in Brasília. The presence of conference rooms further enhances its suitability for business purposes.
Outdoor Pool
The outdoor pool at S4 Hotel Águas Claras stands out as a highlight for many guests. Notably, it is a heated pool, which is often described as wonderful and very nice, adding to the comfort and enjoyment of the visitors. The pool area is praised for its cleanliness and spaciousness with some describing it as large and well-maintained. Despite some mentions of strict rules and regulations, the overall sentiment is positive, emphasizing the pool's consistently clean and inviting condition. The excellent location of the hotel further enhances the convenience and appeal of the outdoor pool experience.
Yes, S4 Hotel Águas Claras has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at S4 Hotel Águas Claras.
No, S4 Hotel Águas Claras doesn't allow dogs.
Yes, parking facilities are available at S4 Hotel Águas Claras.