First Hotel
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Summary of reviewsFirst Hotel in Taipei receives significant praise for its superb location, strategically positioned near Songjiang Nanjing Station and other transportation options, facilitating hassle-free travel around the city. The bustling vicinity offers easy access to convenience stores, local snacks, shops and a variety of dining options, enhancing the overall stay experience with excellent value for money.
The breakfast service at First Hotel is appreciated for its affordability and decent quality, featuring a buffet with a mix of Chinese and Western dishes. Although the variety is sometimes critiqued, most guests find the offerings sufficient and tasty, adding to the pleasant start of the day.
Rooms at First Hotel are generally described as spacious and comfortable, equipped with conveniences such as bathtubs, minibars and balconies. Cleanliness is rated positively by many guests who highlight the thoroughness of the cleaning staff. However, some reviews note that the décor and facilities are somewhat outdated with occasional issues related to dust, musty odors and ventilation. Despite these concerns, the central location and helpful staff are seen as significant advantages.
The staff at First Hotel receive mixed reviews. Many guests commend the reception for their politeness and courtesy, appreciating multilingual staff who smooth interactions for non-Mandarin-speaking visitors. Yet, there are noted areas for improvement, especially regarding consistency and professionalism at the front desk.
One notable downside is the WiFi service, which many guests find unsatisfactory due to frequent connectivity issues and weak signals, adversely affecting the overall guest experience.
Opinions on bed comfort at First Hotel vary with many guests finding the beds comfortable and large, although a few note that the mattresses can be too hard or the bedspreads too thin.
Overall, First Hotel is a solid three-star accommodation providing a commendable balance between price and quality. Guests particularly value the clean sheets, spacious rooms and high cost-effectiveness, making it a worthwhile option for budget-conscious travelers despite minor drawbacks related to outdated features and maintenance.
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The breakfast service at First Hotel is appreciated for its affordability and decent quality, featuring a buffet with a mix of Chinese and Western dishes. Although the variety is sometimes critiqued, most guests find the offerings sufficient and tasty, adding to the pleasant start of the day.
Rooms at First Hotel are generally described as spacious and comfortable, equipped with conveniences such as bathtubs, minibars and balconies. Cleanliness is rated positively by many guests who highlight the thoroughness of the cleaning staff. However, some reviews note that the décor and facilities are somewhat outdated with occasional issues related to dust, musty odors and ventilation. Despite these concerns, the central location and helpful staff are seen as significant advantages.
The staff at First Hotel receive mixed reviews. Many guests commend the reception for their politeness and courtesy, appreciating multilingual staff who smooth interactions for non-Mandarin-speaking visitors. Yet, there are noted areas for improvement, especially regarding consistency and professionalism at the front desk.
One notable downside is the WiFi service, which many guests find unsatisfactory due to frequent connectivity issues and weak signals, adversely affecting the overall guest experience.
Opinions on bed comfort at First Hotel vary with many guests finding the beds comfortable and large, although a few note that the mattresses can be too hard or the bedspreads too thin.
Overall, First Hotel is a solid three-star accommodation providing a commendable balance between price and quality. Guests particularly value the clean sheets, spacious rooms and high cost-effectiveness, making it a worthwhile option for budget-conscious travelers despite minor drawbacks related to outdated features and maintenance.
3-Star Hotel
Situated on Nanking East Road, First Hotel offers a convenient location and comfortable accommodations. Its central location makes it easy to explore Taipei's attractions and business areas.
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About First Hotel
License: 交觀業字第1332號
Guest Reviews
Location
The hotel's vicinity is bustling with numerous local snacks, convenience stores and a variety of shops, including Watsons, COSMED and a department store called Poya. This makes it easy for guests to cater to their daily needs without venturing far. Additionally, the area is replete with dining options, making it convenient for those looking to explore local cuisine.
Overall, visitors agree that the location offers excellent value for money, combining reasonable prices with strategic placement in the city center. The convenience of being in such a prime location enhances the overall stay experience, making it a favorable choice for both business and leisure travelers.
Breakfast
The inclusion of breakfast is particularly appreciated with some guests noting that it's rare to find such an offering in this price range in Taipei. The breakfast room can sometimes be cold and the early start times could be more accommodating for those with early flights or itineraries.
Overall, the breakfast at First Hotel is seen as a good deal, providing essential nourishment and a pleasant start to the day with a few areas for improvement. The simplicity and traditional touch of the breakfast resonate well with guests, making it a positive aspect of their stay.
Rooms
However, numerous reviews indicate that the hotel's facilities and décor are outdated with specific mentions of old-fashioned furnishings and dim lighting. Cleanliness receives mixed feedback; while some guests find the rooms very clean, others have encountered issues with dust, musty smells and dirty carpets. The ventilation in some rooms appears to be problematic, contributing to the musty odors.
Guests also point out that not all rooms have windows and some are described as cold or poorly lit. Despite the age of the hotel, its location in the city center is seen as a significant advantage, providing easy access to local shops and attractions. The hotel staff receive positive remarks for their reception services and room upgrades, enhancing the overall guest experience.
In summary, First Hotel offers spacious and well-equipped rooms but could benefit from updates and improved maintenance to address cleanliness and modernity issues. Its central location and helpful staff contribute positively to its appeal.
Beds
However, not all feedback is positive. Certain guests find the beds too hard or note that the mattresses are somewhat hard, though still manageable for sleep. There are mentions of the bed feeling old and in some cases, the bedspread and quilt being thin, contributing to an overall less comfortable sleeping experience. Pillows also appear to be a point of contention with some being too soft or lacking sufficient support, which may detract from the overall comfort.
The discrepancy in bed types and comfort levels suggests that while some rooms offer a great sleeping experience, others might require improvements to meet all guests' expectations. Despite a few consistency issues, many visitors still highlight their satisfaction with the bed comfort at First Hotel.
Cleanliness
Maintaining cleanliness seems to be a priority, as the cleaning operations are noted as good, despite some logistical inconveniences. The overall environment is described as clean with rooms that many guests find spacious, clean and offering good cost-performance. The hotel is also praised for being in a clean and prime location.
However, some reviews mention areas for improvement, such as a need for more thorough cleaning in certain spots, outdated facilities and occasional unpleasant odors in hallways or rooms. Issues with carpet cleanliness, musty smells and mold in the bathroom were noted by a few guests. Despite these concerns, the maintenance generally receives fair to good evaluations.
In summary, while there are areas where First Hotel could improve its cleaning protocols and facility updates, the majority of guests find the establishment to be clean, comfortable and well-maintained, making it a reliable option for travelers.
Staff
Moreover, the presence of staff members who can communicate in Japanese and English appears to facilitate smoother interactions for non-Mandarin-speaking guests, enhancing the overall service quality.
However, numerous reviews indicate areas needing significant improvement. There are recurring complaints about poor attitudes and unprofessional behavior, especially at the front desk, where some staff members appear inexperienced and inattentive. Instances of staff being unable to meet guest demands, providing inconsistent service and lacking basic courtesy have been highlighted. Guests also expressed dissatisfaction with specific service aspects, including unfulfilled promises such as breakfast vouchers and overall interaction quality.
In summary, while the First Hotel's staff has pockets of excellent service and commendable friendliness, there is a clear need for training and consistent service improvement, particularly at the front desk, to elevate the overall guest experience.
Wi-Fi
3 Star
No, First Hotel doesn't have any pool.
No, a spa isn't available at First Hotel.
No, First Hotel doesn't allow dogs.
No, parking facilities aren't available at First Hotel.
Yes, First Hotel has a gym.
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