Hotel Relax I
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Summary of reviewsHotel Relax I in Taipei City enjoys an excellent reputation largely due to its prime location near Taipei Main Station. Guests frequently praise its proximity to MRT and train stations, convenient for both local exploration and longer travels. The vibrant neighborhood teems with restaurants, shops and convenience stores. Despite its central setting, the accommodation offers a quiet and comfortable stay, complemented by spacious, clean rooms and friendly, helpful staff, making it ideal for both leisure and business travelers.
The breakfast experience is a mixed bag. On the upside, guests appreciate the generous and well-prepared morning spread, featuring items like steamed buns, mini sausages and fruit milk. However, breakfast is not included in the room rate and some find the additional cost steep. The quality has received varied feedback with some describing it as basic or mediocre. Overall, while convenient and satisfying for many, the breakfast might not meet everyone's standards with nearby alternatives available.
Room reviews are largely positive, highlighting spaciousness, cleanliness and effective soundproofing for a restful stay. Guests appreciate the well-designed layouts, comfortable beds and sizeable bathrooms. The presence of a lounge offering complimentary coffee, tea and biscuits adds a nice touch. However, discrepancies in room sizes, occasional odor issues and sporadic maintenance problems do exist. The cleanliness feedback is predominantly favorable but not devoid of complaints regarding mold, cleanliness inconsistencies and occasional hygiene lapses.
Service quality at Hotel Relax I is outstanding with numerous commendations for the staff's friendliness, helpfulness and attentiveness. The front desk staff, in particular, receive high praise for their professionalism and effective English communication. While there are minor isolated complaints about slower check-in processes, the overwhelmingly positive feedback on attentive and efficient service makes the hotel's environment welcoming and supportive.
The hotel’s WiFi service receives mixed reviews with significant mentions of poor connection quality, slow speeds and frequent disconnections, particularly at night or on higher floors. This suggests a need for improvement in the internet service to better meet guest expectations.
On beds, the feedback is generally positive with descriptions of large and very comfortable beds. Most guests found the firmness and support ideal, enhancing their overall stay experience. A few did, however, mention concerns about the firmness level being too soft or too hard for their liking.
For business travelers, Hotel Relax I offers a strategic location conducive to professional engagements but presents logistical challenges. Shared building facilities, the reception on the 11th floor and slow elevator service can be inconvenient. The transparent restroom glass also lacks privacy. Despite these issues, the convenience of the location makes it a viable option for business professionals.
In summary, Hotel Relax I offers an excellent base with prime location, spacious and clean rooms, comfortable beds and exemplary staff service, although some aspects like breakfast quality, WiFi connectivity and certain logistical issues warrant attention for an improved guest experience.
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The breakfast experience is a mixed bag. On the upside, guests appreciate the generous and well-prepared morning spread, featuring items like steamed buns, mini sausages and fruit milk. However, breakfast is not included in the room rate and some find the additional cost steep. The quality has received varied feedback with some describing it as basic or mediocre. Overall, while convenient and satisfying for many, the breakfast might not meet everyone's standards with nearby alternatives available.
Room reviews are largely positive, highlighting spaciousness, cleanliness and effective soundproofing for a restful stay. Guests appreciate the well-designed layouts, comfortable beds and sizeable bathrooms. The presence of a lounge offering complimentary coffee, tea and biscuits adds a nice touch. However, discrepancies in room sizes, occasional odor issues and sporadic maintenance problems do exist. The cleanliness feedback is predominantly favorable but not devoid of complaints regarding mold, cleanliness inconsistencies and occasional hygiene lapses.
Service quality at Hotel Relax I is outstanding with numerous commendations for the staff's friendliness, helpfulness and attentiveness. The front desk staff, in particular, receive high praise for their professionalism and effective English communication. While there are minor isolated complaints about slower check-in processes, the overwhelmingly positive feedback on attentive and efficient service makes the hotel's environment welcoming and supportive.
The hotel’s WiFi service receives mixed reviews with significant mentions of poor connection quality, slow speeds and frequent disconnections, particularly at night or on higher floors. This suggests a need for improvement in the internet service to better meet guest expectations.
On beds, the feedback is generally positive with descriptions of large and very comfortable beds. Most guests found the firmness and support ideal, enhancing their overall stay experience. A few did, however, mention concerns about the firmness level being too soft or too hard for their liking.
For business travelers, Hotel Relax I offers a strategic location conducive to professional engagements but presents logistical challenges. Shared building facilities, the reception on the 11th floor and slow elevator service can be inconvenient. The transparent restroom glass also lacks privacy. Despite these issues, the convenience of the location makes it a viable option for business professionals.
In summary, Hotel Relax I offers an excellent base with prime location, spacious and clean rooms, comfortable beds and exemplary staff service, although some aspects like breakfast quality, WiFi connectivity and certain logistical issues warrant attention for an improved guest experience.
3-Star Hotel
Hotel Relax I is situated near Taipei Main Station, making it an excellent choice for travelers who prioritize convenience. The hotel is known for its clean and comfortable rooms and its helpful staff.
Family Friendly Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
About Hotel Relax I
License: 臺北市旅館449號
Guest Reviews
Location
The hotel's setting also provides quick access to major attractions and other transport lines, facilitating exploration throughout Taipei and beyond. Many reviews emphasize the ease of commuting to and from the hotel, whether by bus, train or MRT. Despite its central location, the accommodation remains relatively quiet and comfortable. The spacious and clean rooms, combined with friendly and helpful staff, further enhance the guest experience. All these factors make Hotel Relax I an excellent base for both leisure and business travelers seeking comfort and convenience in the heart of Taipei.
Breakfast
However, there are some areas of concern that potential guests might want to consider. Breakfast is not included in the room rate and some found the additional cost excessive for what was offered. The quality of the breakfast has also drawn criticism with descriptions of it being basic, mediocre and sometimes not worth the price. Guests mentioned that the breakfast, often served in a plastic container, lacked healthy options and sometimes arrived cold if not consumed early.
Overall, while the breakfast at Hotel Relax I can be convenient and satisfying for many, it might not meet everyone's expectations. Alternatives are available around the area, which offers a variety of breakfast spots to explore. Guests who prioritize breakfast quality and variety may want to consider these nearby options or ensure in advance that their expectations align with what the hotel provides.
Rooms
The comfort level is marked by good soundproofing, which ensures a quiet environment and firm, comfortable beds which contribute to a restful sleep. Guests appreciate the well-designed layouts and effective use of space, even in the smaller room types which are described as suitable for two people.
Amenities within the rooms are also positively noted with mentions of adequate facilities, clean bathrooms, comfortable bedding and basic amenities being provided. The presence of a lounge offering free coffee, tea and biscuits adds to the comfort and convenience of the stay.
Despite these positive notes, there are some criticisms regarding room size inconsistencies, odor issues such as dampness and cigarette smells and the occasional lack of deep cleaning. Some found certain rooms to be smaller than expected, while specific room types had issues with lighting or lacked proper windows.
Overall, guests find the hotel rooms at Hotel Relax I to be spacious, clean and well-equipped, providing a comfortable and convenient stay in a good location near the Taipei Main Station.
Beds
However, there are mixed opinions on bed firmness. While many found the bed's firmness just right, some guests mentioned the beds being either too hard or too soft, which impacted their comfort. Despite a few guests experiencing discomfort, including back pain, the overall sentiment towards the bed quality at Hotel Relax I tends to be positive. The spacious and well-furnished rooms, coupled with the comfortable beds, are recurring themes in the reviews, suggesting a generally pleasant stay.
Cleanliness
However, several reviews pointed out some recurring issues, particularly with bathroom cleanliness, including mildew on ceilings and mold in showers. While the cleanliness of the rooms was often described as above average, there were numerous mentions of inconsistent room cleaning, poor hygiene and housekeeping services limited to a four-day cycle. Some guests noted the presence of dust, dirty sinks and even the unpleasant discovery of dead cockroaches.
Additionally, certain aspects such as worn-out facilities, the need for daily trash removal and occasional connectivity problems with the internet were highlighted. Yet, despite these drawbacks, some guests found the rooms neat, tidy and free from the drawbacks of carpeted flooring. The bright and soft lighting in rooms added to the comfortable ambiance.
In summary, while Hotel Relax I has the potential for offering a clean and comfortable stay, improving the consistency of cleanliness and addressing specific issues such as mold and mildew would enhance the guest experience significantly.
Staff
The hotel's service team not only makes guests feel at home but also goes the extra mile to handle various requests, like luggage storage and essential supplies replenishment with efficiency and care. This level of attentiveness ensures that guests' needs are promptly met, enhancing the overall experience.
Although there were a few isolated incidents of slower check-ins and less attentive service, these minor issues were overshadowed by the overwhelmingly positive feedback. The dedication to maintaining a welcoming and supportive atmosphere is clear, making Hotel Relax I a preferred choice for many travelers.
Wi-Fi
Business
However, some logistical aspects leave room for improvement. The reception is located on the 11th floor, which can make it difficult to locate initially. Shared elevator access and slow service during peak hours can be inconvenient and there are also concerns about security due to the shared nature of the building. Business travelers should also be aware that the restroom features transparent glass, which might not offer the desired level of privacy. While some of these points could pose challenges, the hotel's strategic location does make it a viable option for business professionals.
No, Hotel Relax I doesn't have any pool.
No, a spa isn't available at Hotel Relax I.
No, Hotel Relax I doesn't allow dogs.
No, parking facilities aren't available at Hotel Relax I.
No, Hotel Relax I doesn't have a gym.
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