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Summary of reviewsCitadines Tanjung Tokong Penang excels in providing a serene yet convenient location for travelers who appreciate both tranquility and accessibility. Positioned just outside the bustling center of Georgetown, it offers peace while still being near excellent dining options and city attractions. The easy access to public transportation and proximity to a large supermarket further enhance its appeal for those wanting to explore leisurely or stock up on necessities.
The hotel is celebrated for its spacious, clean, and beautifully designed rooms, particularly accommodating families with children. Guests are impressed by the modern aesthetics and high cleanliness standards, adding to the overall comfort. Key amenities like a kitchenette, strong WiFi, and a washing machine, alongside comfortable bedding, contribute to a truly enjoyable stay. The availability of quality coffee at the ground-floor café is an added benefit.
Exceptional cleanliness is a hallmark of the Citadines experience, with guests frequently praising the immaculate condition of the rooms and facilities. This is complemented by a friendly and attentive staff, renowned for their warm and professional service. From the reception to the bellboys, the team consistently goes above and beyond to ensure guest satisfaction, fostering a welcoming and homely atmosphere.
The hotel's 15th-floor infinity pool offers breathtaking views of the city and sea, making it a standout feature and perfect spot for relaxation or swimming. The accompanying gym facility is also well-regarded, adding to the holistic leisure experience at the hotel.
While the grab-and-go breakfast receives mixed reviews due to its limited options, guests appreciate the quality of the baked goods available. There is room for improvement with the introduction of expanded menu offerings, particularly for those seeking a more robust start to their day.
Parking is generally positive for those with compact vehicles, thanks to innovative features like a car lift, though larger vehicles may encounter maneuvering challenges. Despite this, the overall experience remains satisfactory with alternative parking options nearby.
In conclusion, Citadines Tanjung Tokong Penang delivers a harmonious blend of comfort, cleanliness, and thoughtful service, making it a worthwhile choice for travelers seeking a pleasant stay in Penang. Show more
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Hotel with Free Wi-Fi
This hotel provides free Wi-Fi, allowing guests to stay connected during their visit. Rooms also feature Smart TVs for added entertainment.
Hotel with Parking
This hotel offers private parking and self-parking options, although these are subject to charges.
Accessible Hotel
This property is fully accessible, featuring ramp entrances, accessible toilets, designated parking, clear signage, and trained service staff to assist guests. Wheelchair accessible apartments with roll-in showers are available.
Hotel with Outdoor Pool
This hotel provides an outdoor pool located on Level 15. The pool is easily accessible to all guests.
Hotel with Indoor Pool
As a 4-star hotel, it provides a well-maintained indoor pool for guests. This facility is complemented by a fitness center, offering a convenient option for both relaxation and exercise during their stay.
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Hotel with Gym
3-Star Hotel
Room Types
Studio DeluxeThis air-conditioned studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.
Studio Deluxe TwinThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 2 beds.
Studio PremierThe well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.
1 Bedroom Premier This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment includes a dining area, a flat-screen TV with satellite channels soundproof walls and a terrace. The unit offers 1 bed.
1 Bedroom Premier Twin This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment consists of a dining area, a flat-screen TV with satellite channels soundproof walls and a terrace. The unit has 2 beds.
2 Bedroom Premier LoftThis spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace with sea views, this apartment also offers air conditioning and a flat-screen TV with satellite channels. The unit has 3 beds.
2 Bedroom PremierThis spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace with sea views, this apartment also features air conditioning and a flat-screen TV with satellite channels. The unit has 3 beds.
Guest Reviews
Location
Citadines Tanjung Tokong Penang offers a strategic location for travelers seeking a blend of tranquility and convenience during their stay. Nestled slightly away from the bustling center of George Town, this area provides a more peaceful atmosphere while still being surrounded by a plethora of excellent dining options. Guests find themselves a short drive from the city's main attractions, as the location favors those who prefer to escape the heavy congestion of Georgetown. The proximity to Straits Quay offers ample opportunities for exploration, with numerous restaurants by the harbor to enjoy. For those reliant on public transportation, a bus stop conveniently located right across the street facilitates easy access to various destinations. Additionally, the vicinity boasts a large Lotus (Tesco) supermarket within walking distance, making it easy to access daily necessities. Overall, Citadines Tanjung Tokong Penang is ideal for those looking to enjoy family time and leisurely exploration without being too far removed from the heart of Penang.
Breakfast
Citadines Tanjung Tokong Penang offers a convenient grab-and-go breakfast experience. While there are limited options available, including pastries and beverages like coffee and tea, guests have noted that the baked goods are excellent. For those seeking simplicity and speed, the breakfast setup is well-suited, particularly for office-goers with a fast-paced morning routine. The selection primarily consists of packaged items from a small bakery at the entrance, featuring sweet items and basic drinks such as green tea and Americano. However, some guests have expressed a desire for an expanded menu that includes fruits, juices, and local dishes to better meet the expectations associated with the hotel’s class. While the breakfast provides a modest start to the day, its current concept and offerings might not suit families or those looking for a lavish morning spread.
Rooms
Citadines Tanjung Tokong Penang offers spacious and beautifully designed rooms, making it an ideal choice for family travelers, especially those with young children. Guests consistently praise the luxurious and modern aesthetics, with rooms that match the expectations set by online photos. Cleanliness is paramount, as both the guest rooms and reception areas are maintained to high standards.
A standout feature is the well-equipped kitchenette, complete with a fridge freezer, microwave, and hob, providing convenience for those looking to dine in. The availability of strong WiFi and a washing machine adds to the comfort and efficiency of the stay. Comfy bedding enhances the overall experience, and many guests note the quietness and cleanliness contributing to a restful environment.
The property also houses a café on the ground floor where guests can enjoy quality coffee. Overall, guests find the accommodations to be spacious, clean, and equipped with modern necessities, making Citadines Tanjung Tokong a worthwhile destination for a comfortable and enjoyable stay.
Beds
Visitors to Citadines Tanjung Tokong Penang consistently highlight the quality of the bedding as a key contributor to a comfortable stay. Most guests found the beds and linen to be of top-class quality, with the bedding facilitating a restful experience. Soft and comfortable mattresses are frequently praised, and the cleanliness of the linen and overall room ambience adds to the satisfaction of many visitors.
However, opinions on the firmness of the beds are mixed. Some guests appreciated the harder feel, although others found them less appealing. Pillows also received varied feedback; while some guests loved their soft nature, others found them overly firm. Overall, the comfort of the beds is generally well-regarded with minor varying preferences noted, making it a notable aspect of the stay at Citadines Tanjung Tokong Penang.
Cleanliness
Citadines Tanjung Tokong Penang stands out for its exceptional cleanliness, which consistently impresses its guests. The hotel, being quite new, presents itself with modern and minimalist designs that many find both beautiful and inviting. Its immaculate facilities are well-equipped, including a very nice gym, contributing to a comfortable and convenient stay.
Guests frequently highlight the spotless rooms, describing them as clean, tidy, and spacious. The dedication to cleanliness extends throughout the hotel, with everything maintained to a high standard. This commitment is evident in the friendly staff who ensure each room remains pristine.
The hotel's strategic location adds to its appeal, making it a preferred choice for visitors seeking a clean and welcoming environment. Despite minor suggestions for improvement in certain areas, such as the toilets, the overall cleanliness and maintenance remain overwhelmingly positive, contributing to a memorable stay.
Staff
At Citadines Tanjung Tokong Penang, guests often find themselves charmed by the warm and attentive service provided by the hotel's staff. Visitors consistently note the friendliness and helpfulness that is a hallmark of the team, contributing to a welcoming atmosphere. Early check-ins and other accommodations are handled smoothly, showcasing the staff's commitment to guest satisfaction. The bellboys stand out with their attentiveness, always ready to assist in ensuring a seamless experience for guests.
Derek, a figure often mentioned in reviews, and his team are lauded for going above and beyond in their service, making guests feel valued and cared for. The reception team maintains an air of professionalism while being approachable and polite, with clean and inviting surroundings that set a positive tone right from the lobby. Smiles from the team are abundant, making a lasting impression and fostering a sense of belonging. Altogether, the staff at Citadines Tanjung Tokong Penang are often described as exceptional, warm-hearted, and stellar, contributing greatly to an enjoyable stay that guests love.
Pool
The pool at Citadines Tanjung Tokong Penang is consistently praised for its beauty and fantastic views. Located on the 15th floor, this infinity pool offers a stunning panorama of the city and the sea, making it a standout feature of the hotel. Guests frequently highlight the enjoyable amenities that accompany the pool, noting that it is a splendid spot to both relax and swim lengths properly. While some mention that the pool is on the smaller side, its overall impression remains largely positive due to the scenic vistas and complementary facilities. The hotel's gym is also mentioned favorably, adding to the appeal of a stay that combines leisure with fitness.
Parking
When it comes to parking at Citadines Tanjung Tokong Penang, visitors have expressed a mix of opinions. For those with compact vehicles, the ease of parking is a notable plus, with the facility of a car lift being highlighted as an interesting and innovative feature. Guests appreciate the availability of parking during non-peak hours or when opting to park along the nearby roadside, though it's worth noting that this outdoor option lacks shelter in inclement weather. Larger vehicles like SUVs and MPVs might face some difficulties, as space can be limited and maneuvering within the tight confines of the parking lift may require extra caution. Despite the potential challenges, the overall experience is positive for those with smaller cars, and the proximity of alternative parking solutions is a reassuring factor.
Yes, Citadines Tanjung Tokong Penang has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Citadines Tanjung Tokong Penang.
No, Citadines Tanjung Tokong Penang doesn't allow dogs.
Yes, parking facilities are available at Citadines Tanjung Tokong Penang.