Fairfield Inn & Suites by Marriott Phoenix Tempe/Airport is highly regarded for its superb location, making it a convenient choice for travelers. Situated near the Phoenix Sky Harbor Airport, the hotel provides a peaceful retreat while offering easy access to major highways and attractions such as Arizona State University and downtown Tempe. Guests appreciate the modern, well-maintained property and spacious rooms equipped with excellent in-room amenities. The complimentary airport shuttle is a valuable feature, enhancing the seamless experience for those arriving or departing on long flights.
The hotel’s breakfast offerings receive positive reviews for their variety and quality, with a range of hot and cold options that cater to different dietary preferences. Guests commend the well-stocked buffet, the friendliness of the staff, and the clean dining environment, making breakfast a favorable start to the day.
Rooms at the Fairfield Inn & Suites are praised for their cleanliness, comfort, and modern design. The spacious accommodations, complete with fridges and microwaves, cater to both families and business travelers. High-quality bedding ensures a restful night’s sleep, contributing to the overall satisfaction of guests. The hotel’s commitment to cleanliness extends throughout the property, including leisure facilities like the pool and spa, which are noted for their refreshing and inviting atmosphere.
The staff's exceptional service is a cornerstone of the hotel’s appeal. Guests consistently commend the professional, efficient, and approachable team, with particular praise for the front desk staff, including standout employees such as Mr. Fabián. The management's dedication to outstanding service and the helpfulness of receptionists enhance the guest experience, ensuring a welcoming and hassle-free stay.
The pool area adds to the hotel’s charm, providing a clean and enjoyable space for relaxation. Families find the pool to be a highlight, offering a fun and inviting spot for children. The hotel’s amenities and proximity to shopping and dining options make it an attractive choice for family stays, supported by spacious rooms that cater well to family needs.
The American Executive Inn Mesa receives mixed reviews across various categories, but it stands out for several positive aspects.
The hotel's location is a significant advantage, being centrally positioned on Main Street in downtown Mesa. It offers convenient access to the local light rail, making travel easy for guests aiming to reach specific destinations, including the airport. The proximity to restaurants and the Gateway Airport adds to its appeal, particularly for those in town for work or events. However, some guests have noted issues with the surrounding neighborhood, such as a noticeable homeless population and a general run-down feeling.
Rooms at the inn are praised for being more pleasant and spacious than expected, providing an affordable stay especially suitable for budget-conscious travelers. The interior decor and recently remodeled rooms have also earned positive remarks. However, multiple reviews highlight cleanliness and maintenance issues as major concerns. Guests frequently report dirty floors, stained linens and bathrooms plagued by mildew and mold, alongside encounters with cockroaches.
The hotel staff receives mixed feedback. Many guests appreciate the friendly, helpful and accommodating nature of the staff, especially those at the front desk and in housekeeping. However, less favorable interactions are also reported with some guests encountering rude or dismissive behavior, particularly from the front desk and owners.
While the pool area has potential, offering a pleasant spot with a grill and warm water when well-maintained, it often suffers from poor upkeep. Guests have reported issues with cleanliness, broken lounge chairs and inconsistent water temperature, though it remains a notable feature when in good condition.
Beds at the inn receive varied reviews with numerous guests finding them comfortable and enjoying the quality of pillows and bedding. Nonetheless, some have faced issues with stained sheets, mismatched bed sizes and uncomfortable sleeping arrangements.
In summary, the American Executive Inn Mesa offers a convenient location and some pleasantly surprising room features. However, cleanliness, maintenance and variable staff interactions are areas needing significant improvement.
Crowne Plaza Phoenix Airport - PHX by IHG, enjoys widespread commendation for its exceptional convenience, particularly due to its proximity to Sky Harbor Airport. Guests consistently applaud the hotel for its strategic location, offering easy access to the Sky Train, the light rail and a complimentary shuttle service every 30 minutes, making it an ideal choice for travelers with early departures or late arrivals. The easy connection to downtown Phoenix and nearby dining options further enhances its appeal.
The breakfast experience, though mixed, received positive feedback for its variety, freshness and accommodating staff, despite some guests finding it overpriced and occasionally lacking in quality. Dinner experiences leaned favorably with guests praising the delicious dishes, generous portions and the friendly service at the restaurant and bar, although some found the prices high and the ambiance lacking.
Rooms at the Crowne Plaza are often highlighted for their cleanliness, spaciousness and comfort with particularly positive mentions of quietness and comfortable beds. However, some concerns regarding outdated furnishings, occasional maintenance issues and cleanliness detract from the overall experience. Guests appreciated the thorough housekeeping but noted areas where maintenance could improve, including bathrooms and communal spaces.
Staff members at the hotel stand out for their friendliness and helpfulness, often enhancing the overall guest experience. Positive interactions were frequently reported with shuttle drivers, front desk personnel and restaurant staff, though there were occasional lapses in service quality.
The hotel offers free and convenient parking, appreciated for its security and 24-hour service, despite some logistical challenges and occasional extra costs. The gym is well-regarded for its equipment and maintenance, although temperature control issues were noted. The pool area, featuring a nice large pool and a jacuzzi, is another highlight, despite some cleanliness issues and unexpected conditions.
Overall, Crowne Plaza Phoenix Airport - PHX by IHG, offers a solid three-star experience, delivering good value and convenience, particularly for travelers needing easy airport access. While there are areas for improvement, especially in terms of maintenance and breakfast quality, the hotel's strengths in location, staff friendliness and comfortable accommodations make it a reliable mid-range option for travelers passing through Phoenix.
Holiday Inn Express & Suites - Phoenix - Airport North by IHG, offers an excellent stay for travelers with a particularly convenient location near Phoenix Sky Harbor Airport. This ease of accessibility has garnered high praise, making it a strategic choice for both business and leisure travelers. The proximity to major freeways, business centers and attractions like Arizona State University and the Desert Botanical Garden enhances its appeal. Despite being in an urban setting, the area remains quiet, providing a comfortable and restful stay. The hotel also offers a free shuttle service to the airport, boosting convenience for guests catching early flights.
The complimentary breakfast stands out for its variety, quality and taste. Guests commend the clean and well-maintained breakfast area along with the friendly and patient staff. Notable features include a popular pancake maker and all-day coffee availability. While some guests desired additional options, the overall feedback on breakfast greatly enhances the guest experience.
The rooms are repeatedly praised for being exceptionally clean, spacious and comfortable, featuring modern decor and effective soundproofing. Thoughtful room amenities and excellent maintenance ensure a positive experience, complemented by spotless bathrooms and well-organized facilities.
Guests emphasize the hotel’s impressive cleanliness, consistently noting the pristine condition of various areas, including the lobby, gym and pool. The thorough housekeeping services ensure a fresh and sanitized environment, contributing significantly to guest satisfaction.
The staff at Holiday Inn Express & Suites - Phoenix - Airport North receive high accolades for their friendliness, helpfulness and professional demeanor. The welcoming atmosphere created by the team, especially during check-in, is frequently mentioned. The front desk and shuttle service staff are highlighted for their efficiency and courteous nature, ensuring smooth transitions for travelers.
The hotel also earns positive reviews for its internet services with many guests noting reliable and high-speed Wi-Fi. While there are isolated mentions of network issues, the overall internet experience is commendably robust.
The fitness center is highly regarded, featuring clean, high-quality equipment and contributing positively to guest experiences. Additional amenities like an EV charger and a mini-mart further enhance convenience for travelers.
Comfortable beds are a notable mention, providing a restful stay with many guests appreciating the spaciousness and cleanliness of the rooms. Despite occasional comments about the firmness of the beds, the general consensus reflects satisfaction with the overall room comfort.
As a three-star accommodation, the hotel is praised for exceeding expectations with clean and comfortable rooms, friendly staff and good value. This, combined with the hotel's location and amenities, makes it a reliable choice for both leisure and business travelers. The positive reviews regarding breakfast, gym and business facilities further position it as a top-tier choice for visits to Phoenix.
Fairfield by Marriott Inn & Suites Scottsdale Old Town garners significant praise for its strategic and convenient location, considered excellent by many guests. It's notably well-placed near Old Town Scottsdale, popular restaurants, bars and shopping venues, providing easy walking access and proximity to key landmarks. The value offered by the combination of its location and price is often highlighted, making it a popular choice for those keen to explore Scottsdale without needing a car.
Guests generally have a positive view of the hotel's rooms, highlighting their spaciousness, cleanliness and recent remodeling. The beds, particularly the king-sized ones, are frequently described as very comfortable, contributing immensely to a pleasant stay. Modern gadgets and amenities complement the comfortable settings, although some rooms occasionally lack soundproofing. Notably, the hotel seems to be addressing any dated interiors through ongoing renovations.
Cleanliness at Fairfield by Marriott Inn & Suites Scottsdale Old Town receives mixed feedback. While many guests report very clean and spotless rooms, some point out issues with dirty carpets, unclean bathrooms and construction-related debris. Despite certain negative remarks about specific areas, the overall perception is that the rooms and facilities are satisfactorily clean.
The staff at the hotel frequently receives commendation for their friendliness, helpfulness and professional demeanor. Positive guest interactions with the front desk and night time staff enhance the overall guest experience. However, not all encounters are favorable with isolated incidents of rudeness and unhelpfulness suggesting a need for better consistency and training.
WiFi connectivity at the hotel is reported to be variable. While some guests find the internet reliable and efficient, others encounter slow or poor connections. This mixed experience points to an area where improvements could enhance the guest experience.
The fitness center, though modest, provides valuable convenience with basic equipment and additional features such as pool tables and hot tubs. The gym's accessibility and recent renovations suggest ongoing efforts to improve it, making it a beneficial feature for fitness-focused guests.
The indoor pool is a standout amenity with many guests appreciating its warmth and the presence of two hot tubs. However, some mention periods of unavailability and issues with cleanliness, indicating potential improvements in maintenance and communication about its status.
Parking at the hotel is generally seen as a positive aspect with free parking and garage options available. However, construction activity sometimes complicates parking availability and securing a spot can occasionally be challenging, especially during peak times.
Finally, the hotel's breakfast options receive mixed reviews with some guests satisfied with the hot choices and coffee, while others find the offerings limited and not always well-maintained. The inclusion of breakfast in the room price is a perk, but the minimalistic and sometimes carb-heavy nature of the selection leaves room for improvements.
Overall, Fairfield by Marriott Inn & Suites Scottsdale Old Town is praised for its location, spacious and comfortable rooms and friendly staff. While areas such as WiFi, parking and breakfast service have room for enhancement, the hotel's strong points make it a favorable choice for many visitors.
This intimate boutique hotel in Old Town Scottsdale provides casual luxury with only 10 rooms and suites. Guests can relax in the charming courtyard, dine at the James Beard awarded restaurant, and explore nearby galleries and shops with Pashley Bicycles.