Small Hotel Goblin's House is highly regarded for its exceptional location in Temuco, placing guests within easy reach of key attractions such as the main shopping mall, Avenida Alemania and the German Clinic. This prime spot is augmented by easy access to a variety of services, restaurants, cafes and bars, all within walking distance. Despite its proximity to bustling areas, the hotel provides a tranquil and peaceful environment inside. The convenient and safe neighborhood, alongside good facilities, attentive staff, cleanliness, free parking and overall comfort, culminate in a high value for money, making it a favored choice for repeat visitors.
However, a significant point of contention among guests is the lack of breakfast service, which was previously included but seems to have been discontinued, possibly due to pandemic-related changes. Although coffee is available in the rooms, the absence of breakfast detracts from the overall perceived value, leading travelers to plan their morning meals outside the hotel.
The rooms at Small Hotel Goblin's House are consistently described as clean, cozy and comfortable with ample space and some featuring balconies. Guests appreciate the updated facilities and find the beds particularly comfortable, which contributes to restful stays. Despite minor suggestions for improvements, such as better lighting and additional mirrors, the general sentiment towards the room quality remains positive.
Cleanliness is another strong point with many guests highlighting the impeccable cleanliness of rooms, bathrooms and overall facilities. The staff, especially Pamela, receives high marks for their excellent attention and service, contributing to a positive experience. While there are occasional lapses in cleaning standards, such as the lack of service on Sundays and some isolated complaints, the overall impression is one of consistent and high cleanliness.
The staff at Small Hotel Goblin's House frequently receive commendations for their friendliness and attentiveness. The reception team, including notable mentions of Pamela and the owner Alejandro, are praised for their warm and helpful demeanor, adding to an inviting and welcoming atmosphere. Despite minor issues with night reception and maintenance, guest satisfaction with the staff's service quality remains high.
The hotel offers free private parking, which is secure and well-maintained, adding to the appeal. Although the parking spaces can be a bit tight and occasionally inconvenient, the overall experience with the parking facilities is positive, contributing to the hotel's value.
In summary, Small Hotel Goblin's House stands out for its prime location, excellent service, clean and comfortable rooms and safe parking, making it a strong choice for visitors to Temuco, despite the noted absence of breakfast.
Categories
Boutique-Style
Nightlife
Parking
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Temuco