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Summary of reviewsThe Swan enjoys an enviable location in the heart of Thornbury, offering guests the benefits of a central setting within steps of shops, restaurants, pubs and other amenities. The charming 17th-century town setting, proximity to notable attractions like Thornbury Castle and car park accessibility enhance its convenience. Guests frequently highlight the attentive and lovely staff, making it an ideal base for exploring the town.
The hotel’s breakfast receives high praise for its quality, variety and generous portions. Guests particularly enjoy the well-prepared Full English breakfast in a comfortable atmosphere, often using terms like "amazing" and "superb" to describe it. The dinner offerings are equally well-regarded with traditional pub fare such as fish and chips being highly recommended. The food is both delicious and reasonably priced, providing a delightful dining experience despite occasional availability constraints on weekends.
Accommodations at The Swan are described as clean, comfortable and well-presented. Guests often note the spaciousness and charm of the rooms, which feature comfortable beds and nice views of the high street. While some rooms may be perceived as basic or in need of updates, the overall experience is deemed positive with good facilities and a welcoming atmosphere.
Cleanliness is a strong point with rooms and bathrooms maintained to high standards, although minor improvements in shared bathroom areas are suggested. The exceptional staff contributes significantly to the positive experience, consistently described as welcoming, friendly and helpful. Their dedication to hospitality and attention to detail enhance the overall atmosphere of the hotel.
The beds receive mixed reviews. While many guests find them comfortable, others note discomfort due to unsupportive mattresses, indicating room for improvement.
The Swan is also celebrated for its dog-friendly environment with the presence of Charlie, the resident German shepherd, adding to the welcoming ambiance. Guests appreciate the accommodation for both their pets and themselves, making The Swan a delightful choice for dog owners.
Overall, The Swan delivers a satisfying and memorable stay, characterized by its prime location, excellent food, clean and comfortable accommodations and superb service, making it a top choice for visitors to Thornbury. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Small Hotel
Hotel with Tennis Courts
Room Types
Large Twin RoomOffering free toiletries, this twin room includes a shared bathroom with a walk-in shower and a hairdryer. This twin room has a tea and coffee maker, flat-screen TV, city views, as well as wine/champagne for guests. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
The Swan boasts an enviable location in the heart of Thornbury, making it a favorite among travelers who appreciate convenience and accessibility. The hotel's central position means that guests are mere steps away from an array of shops, restaurants, pubs and essential amenities, ensuring that everything they might need is within easy reach. Meticulously situated near car parks, it also offers an added layer of convenience for those arriving by car. The charm of a 17th-century town center setting adds to the appeal, providing an atmospheric stay in an old hotel. Thornbury Castle, a notable local attraction, is a simple 15-minute walk away, further enhancing the hotel's appeal. Overall, The Swan's prime location, coupled with lovely staff and a genuinely central spot overseeing High St, makes it an ideal base for exploring Thornbury.
Breakfast
At The Swan, breakfast receives rave reviews from guests for its quality and variety. The morning meal is often described as excellent with many guests highlighting the exceptional taste and generous portions. The breakfast is included in the stay, making it both a convenient and cost-effective option. Reviewers frequently mention the array of choices available, ensuring that there is something to satisfy every palate.
Guests comment that the cooked breakfast, especially the Full English, is fantastic and well-prepared. The atmosphere is comfortable, contributing to an overall enjoyable dining experience. Positive terms like "amazing," "brilliant," "awesome," and "superb" recur in the evaluations, underscoring the high regard in which the breakfast is held.
Despite occasional remarks about the busy atmosphere and table availability, the consensus is overwhelmingly positive. The breakfast at The Swan stands out as a highlight, making it a memorable part of the guests’ stay.
Dinner
Guests of The Swan have widely praised the hotel's dinner offerings, consistently highlighting the delicious and high-quality nature of the evening meals. The menu features traditional pub fare, such as fish and chips, which has received particular acclaim. Many reviews describe the food as "excellent" and "brilliant," underscoring its taste and consistency. Dishes are often mentioned as being reasonably priced, contributing to the overall positive dining experience.
In addition to the quality of the evening meals, breakfast at The Swan also gets a nod of approval from diners. The homemade aspect of the food further enhances its appeal with guests appreciating the blend of good food and friendly service. However, it is worth noting that food is not available after 6pm on weekends, which could be a consideration for late diners.
Overall, The Swan's food offerings, from breakfast to dinner, seem to resonate well with its guests, making it a noteworthy option for those seeking enjoyable and well-priced meals during their stay.
Rooms
The guest reviews for The Swan hotel paint a picture of a comfortable and well-maintained establishment with various positive aspects. Guests consistently mention the cleanliness and comfort of the rooms, highlighting them as spacious, clean and often featuring comfortable beds. Many rooms are noted for being well-presented, colour coordinated and carefully decorated, contributing to a pleasant atmosphere. Some rooms offer nice views across the high street, adding to the charm of the stay.
While the rooms are mostly praised for being comfortable and warm, a few reviews describe them as basic and tired. Despite these occasional remarks, the overall experience is seen as positive and adequate for visitors' needs. Guests appreciate the good facilities in the rooms, which are described as fully equipped and mention the presence of character and charm.
Quietness and comfort are recurrent themes with spaciousness frequently highlighted, particularly in rooms facing the high street. Additionally, the hotel’s common areas and facilities, including breakfast offerings, receive commendation. The friendly and welcoming host contributes to the enjoyable experience and the hotel's convenient location, just a 15-minute walk from Thornbury Castle, is an added bonus. Overall, The Swan delivers a satisfying stay with clean, comfortable accommodations and attentive service.
Beds
The beds at The Swan garnered mixed reactions from guests, though many highlighted positive aspects. Several reviews noted that the beds were comfortable and even very comfortable with descriptions like comfy, soft and clean being commonly used. Guests appreciated double beds and some found them supportive enough for an OK sleep. However, a significant number of reviews expressed discomfort with terms like extremely uncomfortable, rock-hard and old fashioned. Issues such as unsupportive mattresses, dips on one side and springy feelings were mentioned, suggesting that an upgrade may be beneficial. Overall, while some praised the comfort of the beds, there is room for improvement to enhance guest satisfaction consistently.
Cleanliness
'The Swan' has received numerous positive remarks regarding its cleanliness from its guests. The rooms are consistently described as clean, tidy and comfortable. Most guests found the bathrooms to be lovely and maintained to a high standard, reinforcing that cleanliness is a top priority at this establishment. A few instances noted that improvements in cleanliness could be made, especially in shared bathroom areas. Despite this, the overall impression is that the place is charming and well-kept with many guests praising it for being spotlessly clean and welcoming.
Staff
At 'The Swan,' guests can't seem to praise the staff enough. Descriptors such as welcoming, friendly and helpful echo throughout the reviews. The staff are frequently noted for their exceptional service and interactive demeanor, making guests feel right at home. The owners and managers also receive high marks for their hospitality and care with specific mentions of their hard work and dedication to creating a warm atmosphere. Guests often mention that the staff went above and beyond to accommodate their needs, whether through thoughtful gestures like preparing great packed lunches or providing excellent customer service at check-in. The landlady and landlord are highlighted as lovely and delightful, contributing to the overall welcoming ambiance of the hotel. Many guests feel that the team at 'The Swan' could not have been more attentive, creating a friendly and hospitable environment that enhances the overall experience.
Dog Friendly
The Swan is highly praised for its dog-friendly environment with guests frequently noting the calming presence of Charlie, the resident German shepherd. Described as a beautiful and friendly dog, Charlie adds to the hotel's welcoming atmosphere, making the stay enjoyable for dog owners and their pets alike. Guests highlight that the staff are friendly and accommodating towards dogs and bringing a dog along poses no issues. The overall impression is one of ease and comfort for both humans and dogs, thanks to the diligent efforts of Charlie and the attentive hotel team.
No, The Swan doesn't have any pool.
No, a spa isn't available at The Swan.
Yes, The Swan welcomes dogs.
No, parking facilities aren't available at The Swan.