Valhalla Hotel & Conference Centre enjoys a prime location with close proximity to the airport, making it convenient for air travelers with its free shuttle service and easy access to major highways. The surrounding area features numerous amenities such as stores, restaurants and a dog park, offering both convenience and a touch of quiet being slightly away from main roads. Guests find this a favorable base for exploring Thunder Bay.
The hotel's breakfast receives mixed reviews. Many guests enjoy the tasty and varied à la carte options with room service as a convenient perk. However, the absence of a complimentary breakfast and the high prices of breakfast items have been points of contention. While the breakfast quality is praised, some guests feel it does not provide good value for money.
The onsite restaurant boasts a clean and pleasant atmosphere with friendly and accommodating staff. Guests often enjoy the quality of the food and the local dishes available. Nonetheless, the menu's limited variety and high prices detract from the overall dining experience with some meals failing to meet guests' expectations.
Rooms at the Valhalla Hotel & Conference Centre generally receive positive feedback for their cleanliness, modern decor and spaciousness. Renovated rooms are particularly appreciated for their fresh feel and new furnishings. However, some inconsistencies in cleanliness and maintenance issues like broken fixtures diminish the experience for a few guests. The hotel's pet-friendly policy and proximity to the airport are additional pluses.
Cleanliness throughout the hotel features mixed comments. While individual guest rooms are often clean and modern, common areas such as hallways and lobbies receive criticism for being untidy. The exterior grounds, including the parking lot, also need better maintenance to improve the overall guest experience.
The staff at Valhalla Hotel & Conference Centre is frequently commended for their friendliness, helpfulness and efficiency. Many guests highlight the exceptional service from the reception and restaurant teams, enhancing their stays. However, sporadic instances of unwelcoming or inattentive service at the front desk indicate some room for improvement.
The hotel's WiFi service is highly praised in common areas but noted to be inconsistent in other parts of the property. Issues like frequent disconnections and weak signals are mentioned, though the privacy protection efforts are appreciated.
The hotel's pool generally receives high marks for being warm and clean, providing a relaxing spot for guests. However, intermittent operational disruptions and maintenance issues like a broken jacuzzi and lack of towels can affect the experience. Families often find the hotel accommodating with amenities like the indoor pool appealing to children, despite occasional noise disturbances in the hallways.
Beds at the Valhalla Hotel & Conference Centre are highlighted for their exceptional comfort with guests frequently noting having a restful and peaceful sleep. Both queen and king options are appreciated for their coziness and clean bedding, enhancing the overall room experience.
As a three-star establishment, Valhalla Hotel & Conference Centre meets basic expectations but could benefit from renovations to update its appearance and enhance overall guest satisfaction. Business travelers find the hotel's facilities adequate with its conference rooms and business center adding to the convenience.
However, the jacuzzi and hot tub facilities consistently receive negative feedback for being non-operational, which may disappoint guests looking for these amenities. Overall, while the Valhalla Hotel & Conference Centre provides a generally pleasant experience with comfortable accommodations and friendly staff, improvements in specific areas could significantly enhance the overall guest experience.
Hampton Inn & Suites by Hilton Thunder Bay is highly regarded for being strategically located near the airport, offering a complimentary shuttle service, making it convenient for both business and leisure travelers. Its proximity to local stores and dining options like Walmart and Tim Hortons adds to its appeal, while being slightly removed from the city center provides a tranquil environment. Guests enjoy easy access to local attractions and noteworthy views, such as Mt. McKay.
The breakfast experience is frequently praised, with a diverse buffet of hot and cold selections catering to various tastes. Guests appreciate the friendly staff and the welcoming dining atmosphere that complements the exceptional quality and variety of the breakfast offerings.
The hotel rooms are noted for their exceptional cleanliness and spaciousness, providing a fresh and contemporary atmosphere. Guests commend the comfortable beds and modern amenities, with suites offering ample space ideal for families. The overall hotel environment is described as safe and quiet, ensuring a comfortable stay.
The staff at the hotel receive accolades for their friendliness and professionalism. From efficient check-ins to attentive service across departments, the staff's dedication to excellent hospitality leaves a positive impression on guests.
The saltwater pool is another valued feature, described as clean and warm, which is particularly enjoyable for families with children. Though some wish the pool were larger, it provides a pleasant recreational option with nice views of the Sleeping Giant.
Families find the hotel especially accommodating, with spacious rooms and suites suitable for larger groups. The welcoming atmosphere, complete with amenities like a play area and pool, ensures a delightful stay for those traveling with children.
Across reviews, the comfort of the beds is a standout feature, contributing to restful nights for most guests. Overall, Hampton Inn & Suites by Hilton Thunder Bay excels in providing convenience, comfort, and quality service, ensuring a memorable experience for its visitors.
Days Inn & Suites by Wyndham Thunder Bay proves to be a popular choice among travelers, primarily due to its central location. Conveniently nestled in Thunder Bay, guests benefit from easy access to major highways, dining options, and local attractions, enhancing their overall experience whether for business or leisure. The proximity to Lakehead University, grocery stores, and shopping centers further highlights the hotel's strategic positioning.
Guests appreciate the comfortable rooms, which are spacious and clean, making them a reliable home base during their stay. The beds are frequently praised for their comfort, ensuring a restful sleep with quality bedding and ample pillows often highlighted. Family suites are particularly accommodating for larger groups, contributing to positive experiences for families who also enjoy the hotel's pool and the nearby dining establishments.
The staff are highly commended for their friendliness and professionalism, ensuring guests feel welcomed and attended to throughout their visit. From the front desk to housekeeping, the team consistently contributes to a positive atmosphere by addressing guest needs efficiently.
Although the breakfast receives mixed feedback, the variety of offerings, including fresh fruits, breads, cereals, and a pancake-making machine, is appreciated for its convenience, especially with early morning service. The hotel's cleanliness garners favorable reviews, with guests noting the well-kept property and attentive service despite minor areas requiring improvement.
In addition, the pool area is a pleasant feature, known for its cleanliness and providing great value to guests. Families, in particular, find the pool enjoyable and a perfect complement to their stay.
Overall, Days Inn & Suites by Wyndham Thunder Bay is seen as a comfortable, convenient choice for guests, offering good value, a prime location, reliable amenities, and exceptional service. A few areas for enhancement remain, but the hotel's ability to cater to diverse guest needs secures it as a favorable option in Thunder Bay.
Comfort Inn Thunder Bay is a centrally located hotel that caters to both business and leisure travelers, offering easy access to local attractions like the Terry Fox Memorial and Lookout, Fort William Historical Park and the Thunder Bay International Airport. Known for its outdoor recreational opportunities, Thunder Bay allows guests to enjoy activities such as rock climbing, skiing, snowboarding and water sports. Visitors can also explore the waterfront, shop at local boutiques, dine at authentic restaurants and admire the famous Sleeping Giant. The hotel is dedicated to providing clean, hygienic accommodations for a worry-free stay and offers amenities such as fast and free Wi-Fi, pet-friendly rooms, complimentary coffee and newspapers and onsite bus parking. Drive-up rooms with patio door access and cold weather hook-ups are available for road trip travelers, and the hotel encourages guests to bring their pets along for the adventure.
Summary of reviews
Overall, guests have had a positive experience at Comfort Inn. The hotel's convenient location with many restaurants nearby and within walking distance, has been appreciated by guests. The self-serve breakfast included with the stay has been praised as excellent with many options available and standout hot breakfast. While some rooms are in need of upgrading and better cleaning standards, others are clean and spacious with comfortable beds and great furniture. The staff has been consistently praised for their excellent customer service and friendliness with many guests noting that they were accommodating and helpful. The hotel's pet-friendly amenities and services have also been consistently praised by guests. While there have been some mixed reviews regarding the cleanliness and bed comfort, guests can feel assured they will have a comfortable and safe stay at the hotel.
The Haven Hostel in Thunder Bay receives commendation from guests for its strategic downtown location, offering easy access to a variety of restaurants, cafés, breweries, and the waterfront. While the surrounding neighborhood can feel slightly transitional, the hostel's proximity to key amenities and modern, clean environment make it a popular choice for exploring the city center. The breakfast offerings are well-received, with guests enjoying a convenient start to the day with a variety of options, particularly praising the morning muffins and fresh coffee. Despite its simplicity, the complimentary breakfast is a valued feature of the hostel experience.
The accommodation itself is consistently praised for its spacious, clean, and comfortable rooms. Guests appreciate the modern design, attention to detail, and quietness of suites, which contribute to a restful environment. The private rooms, such as the private queen with its own bathroom, are compared to high-end hotels due to their superior comfort and privacy. The cleanliness of the hostel is outstanding, with immaculate conditions throughout the facility, including spotless sleeping cubbies and well-maintained communal areas. The commitment to cleanliness extends to the requirement of removing shoes at reception, ensuring pristine interiors.
The friendly and helpful staff at The Haven Hostel significantly enhance the guest experience. Known for their exceptional hospitality, the staff create a welcoming atmosphere that makes guests feel at home. Their dedication to service, including accommodating pets and assisting with luggage, reinforces the hostel's cozy and inviting environment. Furthermore, the comfort of the beds is a frequent highlight, with guests enjoying restful nights due to the softness and quality of the bedding and pillows.
Overall, The Haven Hostel excels as a clean, comfortable, and aesthetically pleasing option for travelers, with its strategic location, amiable staff, and exceptional cleanliness contributing to a refreshing and enjoyable stay.