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Summary of reviewsHampton Inn & Suites By Hilton Puebla consistently impresses guests with its outstanding service, comfort, and strategic location. Nestled in a serene area near Angelopolis and the Anáhuac University, the hotel offers a quiet retreat with convenient access to Puebla's attractions and picturesque views of volcanoes. Despite being slightly distant from the bustling city center, the location's tranquility and security are appreciated by travelers.
The breakfast experience is highly commended for its quality and variety, providing a delightful start to the day. While some guests seek more menu diversity over extended stays, the plentiful selection of fresh fruits, quality coffee, and delicious bread is generally satisfying and enhances the overall stay.
Guest rooms are lauded for their comfort, cleanliness, and well-thought-out amenities. The beds, in particular, receive high praise for being comfortable, ensuring restful sleep. The spaciousness and upkeep of the rooms contribute to a cozy and inviting atmosphere, complemented by the professionalism and attentiveness of the staff.
Cleanliness across the hotel is consistently highlighted, with guests noting the spotless and new appearance of the facilities. The tasteful décor adds to the inviting ambiance, exceeding expectations for a 3-star hotel. The staff is often described as friendly and attentive, further enhancing the guest experience. While there may be occasional dissatisfaction with specific interactions, the overall sentiment remains positive.
Families find the hotel appealing due to its family-friendly environment, though a lack of certain amenities like cribs should be noted. The location's convenience allows easy access to nearby family activities and events.
Parking at the hotel is complimentary, offering straightforward access, though some guests express concerns about security and maintenance. Overall, Hampton Inn & Suites By Hilton Puebla stands out as a commendable choice for travelers seeking comfort, excellent service, and convenience, ensuring a gratifying stay in Puebla.
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