Henn na Hotel Tokyo Akasaka
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Summary of reviewsThe Henn na Hotel Tokyo Akasaka is highly praised for its exceptional location and modern amenities, making it an ideal choice for travelers. Situated conveniently near several metro stations, the hotel offers easy access to major attractions like the Imperial Palace, Tokyo Tower and bustling districts such as Ginza and Shibuya. The surrounding area is lively yet peaceful with numerous shops, restaurants and cafes, catering to diverse culinary tastes from traditional Japanese izakayas to Indian cuisine. Guests appreciate the convenience of nearby convenience stores and the vibrant atmosphere enhanced by the cleanliness and aesthetic appeal of the neighborhood.
The hotel's breakfast offerings have received mixed reviews; however, many guests enjoyed the delicious and varied buffet options, emphasizing its value and hearty start to the day. For dinner, the Irish pub on the ground floor is well-regarded for its pleasant ambiance and friendly staff, which complements the wide array of dining options available in the area.
Rooms are described as very clean and well-maintained, equipped with modern amenities like big TVs with Chromecast and advanced features such as LG Stylers. While the rooms are typically small—a common trait in Tokyo—they are efficiently laid out, comfortable and suitable for solo travelers. Despite occasional concerns about space for luggage, the high-tech amenities and functional design provide a comfortable stay. One of the highlights is the bed comfort, often noted for high-quality linens and the overall restful experience they offer.
The hotel maintains a high standard of cleanliness with daily room cleaning and attentive housekeeping staff. While there are occasional remarks about needing more thorough cleaning, the majority of reviews are positive, praising the tidy and modern atmosphere.
Guest service receives consistent accolades with the hotel staff being described as attentive, friendly and exceptionally helpful. Despite some initial uncertainty with robotic receptionists, the professionalism and kindness of the human staff ensure a smooth and pleasant experience. The WiFi service is also positively reviewed for its reliability and strong connection throughout the hotel.
The Henn na Hotel Tokyo Akasaka is considered a three-star hotel, but its modern facilities, cleanliness and excellent service often exceed guest expectations, offering great value for money. It's an ideal choice for budget-conscious travelers seeking a comfortable, well-located and modern hotel experience in Tokyo.
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The hotel's breakfast offerings have received mixed reviews; however, many guests enjoyed the delicious and varied buffet options, emphasizing its value and hearty start to the day. For dinner, the Irish pub on the ground floor is well-regarded for its pleasant ambiance and friendly staff, which complements the wide array of dining options available in the area.
Rooms are described as very clean and well-maintained, equipped with modern amenities like big TVs with Chromecast and advanced features such as LG Stylers. While the rooms are typically small—a common trait in Tokyo—they are efficiently laid out, comfortable and suitable for solo travelers. Despite occasional concerns about space for luggage, the high-tech amenities and functional design provide a comfortable stay. One of the highlights is the bed comfort, often noted for high-quality linens and the overall restful experience they offer.
The hotel maintains a high standard of cleanliness with daily room cleaning and attentive housekeeping staff. While there are occasional remarks about needing more thorough cleaning, the majority of reviews are positive, praising the tidy and modern atmosphere.
Guest service receives consistent accolades with the hotel staff being described as attentive, friendly and exceptionally helpful. Despite some initial uncertainty with robotic receptionists, the professionalism and kindness of the human staff ensure a smooth and pleasant experience. The WiFi service is also positively reviewed for its reliability and strong connection throughout the hotel.
The Henn na Hotel Tokyo Akasaka is considered a three-star hotel, but its modern facilities, cleanliness and excellent service often exceed guest expectations, offering great value for money. It's an ideal choice for budget-conscious travelers seeking a comfortable, well-located and modern hotel experience in Tokyo.
Unusual Hotel
Henn na Hotel in the Akasaka area of Tokyo has human-like robots at the reception and smaller robots in other area of the hotel, offering a unique experience to guests.
Hotel with Parking
3-Star Hotel
Guest Reviews
The Henn na Hotel Tokyo Akasaka boasts an exceptional location that has garnered significant praise from guests. The hotel is strategically situated near multiple metro stations, including Akasaka, Tameike-Sannō and Akasaka-Mitsuke, providing easy access to various parts of Tokyo. Convenience is a key highlight with numerous convenience stores such as 7/11 and Family Mart, as well as diverse restaurants and stylish cafes, all within close proximity.
Guests appreciate the hotel's central positioning, allowing for straightforward exploration of major attractions like the Imperial Palace, Tokyo Tower and bustling districts like Ginza and Shibuya. Despite its central location, the hotel offers a tranquil ambiance within a lively neighborhood filled with shops, restaurants and bars, making it suitable for both exploring Tokyo and enjoying a quiet retreat.
The surroundings are described as clean, well-maintained and aesthetically pleasing, complemented by the friendly and helpful staff. For dining, the breakfast options and nearby eateries have received favorable mentions, further enhancing the convenience factor. Overall, the hotel's location, combined with excellent connectivity and a vibrant yet peaceful setting, makes it an ideal choice for travelers looking to experience the best of Tokyo.
The breakfast experience at Henn na Hotel Tokyo Akasaka received mixed reviews from guests. On the positive side, many guests appreciated the delicious and satisfying breakfast options, often highlighting the breakfast buffet for its variety and quality. The breakfast featured a mix of European and local dishes with notable items like French toast, ham sandwiches, curry and Scotch eggs receiving special praise. The breakfast buffet was also considered great value and very complete, making it a delightful start to the day for many.
However, some guests found the breakfast to be lacking or confusing. Issues such as limited options, mediocrity and occasional logistical challenges detracted from the overall experience. Specifically, the switch to bento box breakfasts during the COVID-19 pandemic was not well-received with guests expressing a preference for more traditional breakfast items and a better understanding of preparation instructions.
The breakfast is served in an Irish pub on the ground floor, which was both a unique trait and a point of confusion for some. Nonetheless, many guests were happy with the quality and variety, despite these minor drawbacks. Overall, the breakfast offerings at Henn na Hotel Tokyo Akasaka provide a satisfactory and hearty meal for most, particularly those who enjoy a rich buffet with diverse choices.
Henn na Hotel Tokyo Akasaka is a great spot for food enthusiasts with a variety of dining options both within and around the premises. The Irish pub situated on the ground floor is praised for its enjoyable atmosphere and friendly staff. For those looking for variety, the area boasts numerous good restaurants, offering everything from Indian cuisine to traditional Japanese izakayas. The convenience of nearby bars, cafes and convenience stores, including a 7-Eleven, adds to the appeal. Those seeking a satisfying dinner won't be disappointed, whether opting for a delicious takeout hamburger or dining at a buzzing local spot. Additionally, the convenience of a nearby subway station makes accessing other dining hubs, like Roppongi, easy for guests looking to explore more of Tokyo's culinary scene.
The rooms at "Henn na Hotel Tokyo Akasaka" have received mixed reviews, but they highlight several positive aspects. Many guests have remarked on the cleanliness of the rooms, describing them as very clean, tidy and well-maintained. The rooms are also praised for being functional and well-equipped with modern amenities, including high-tech features like the LG Styler, big TVs with Chromecast and various USB ports. Comfortable bedding and efficient air-conditioning add to the comfort of the stay.
Several reviews point out that while the rooms are typically small, a common trait in Tokyo, they are often described as cozy, practical and efficiently laid out to maximize the limited space. Some guests find the space sufficient for single travelers and note that the rooms are surprisingly spacious for solo stays. However, many guests indicated that rooms can be very cramped, particularly for two or more people with little to no space for luggage, which adds to the feeling of tightness.
The bathroom facilities are generally well-received with some reports of spacious and modern layouts and good water pressure. Another advantage mentioned is the location of the hotel, which is convenient and close to the station, making it easy to navigate around Tokyo. Additionally, the soundproofing in the rooms is noted to be excellent, contributing to a peaceful stay.
Though the rooms can be on the smaller side, the hotel offers good value given the price with many guests appreciating the hotel's modern style and amenities. The cleanliness, location and quality of the room, alongside a satisfactory customer service experience, make this hotel a reasonable choice for travelers visiting Tokyo.
Many travelers have shared their experiences with the beds at Henn na Hotel Tokyo Akasaka, largely praising their comfort. Consistently, guests note that the beds are comfortable and conducive to a good night's sleep. The beds come with high-quality linens that are clean, contributing to an overall sense of comfort and satisfaction. Several reviews highlight that the beds are well-maintained with lightweight quilts and good quality linens.
Numerous guests found the beds to be spacious, both in terms of the actual bed size and the overall room layout, which adds to the comfort. The rooms are described as functional and clean and while some find the rooms small, they still appreciate the bed comfort. The beds provide good value for money and the investment in comfortable, high-quality bedding clearly stands out.
However, the reviews also indicate some variability in bed preferences. Some guests find the beds a bit too firm, whereas others appreciate the firmness. Pillows have received mixed feedback; some guests describe them as hard or too high, potentially filled with materials like Styrofoam balls. Despite these critiques, many still emphasize the overall comfort of the beds.
Moreover, certain limitations are noted. A few reviews mention that the beds can feel small for two people and that rooms may be cramped with limited space for luggage. Some reviews also highlight cleanliness issues with the beds and room overall, though these seem to be less common.
In summary, guests generally find the beds at Henn na Hotel Tokyo Akasaka to be comfortable and well-suited for restful sleep, contributing to an overall positive lodging experience.
The Henn na Hotel Tokyo Akasaka has garnered a mix of reactions regarding its cleanliness, though most reviews lean towards the positive. Guests frequently remarked on the hotel's tidiness and neat appearance with the rooms and facilities often described as clean, comfortable and well-maintained. The hotel's atmosphere and cleanliness gave many visitors an overall positive experience. Daily room cleaning and towel exchanges were appreciated and the cleaning staff were noted for their kindness and helpfulness.
Rooms were generally described as clean and spacious, offering comfort and a sense of security. Many reviews highlighted the modern and stylish decor with some rooms even including advanced amenities like LG Stylers. The hotel's location and accessibility also contributed to the favorable perception.
However, a few reviews indicated that the cleanliness could be improved, citing issues like superficial cleaning and overlooked details such as dirty areas under beds, hair left behind and occasional bugs. Despite these concerns, the general sentiment is that the hotel is clean and the staff work hard to maintain a pleasant environment for guests. The hotel's efforts at cleanliness and housekeeping were largely appreciated, making it a viable choice for travelers seeking a clean and comfortable stay in Tokyo.
Visitors to Henn na Hotel Tokyo Akasaka have consistently praised the hotel's attentive and friendly staff. Reviews repeatedly highlight the accommodating nature and prompt responses of the team. Many guests appreciated the courteous and professional demeanor of the employees, noting that they were always ready to assist, whether it was late-night check-ins or issues with room amenities.
Despite some communication challenges and the novelty of robotic receptionists, the human staff stood out for their excellent customer service. They were described as kind, patient and enthusiastic, making check-in smooth and addressing any issues swiftly. The restaurant staff also received high marks for their friendliness, complementing the hotel's overall atmosphere.
Even though some guests found the robots a bit unsettling, especially at night, the human element of the staff more than compensated, ensuring a pleasant and seamless stay. The hotel prides itself on maintaining cleanliness and providing good amenities, further enhanced by the helpfulness and warm greetings of the staff.
In essence, Henn na Hotel Tokyo Akasaka offers a blend of innovative technology and exceptional human service, creating a unique and enjoyable experience for its guests.
The WiFi at Henn na Hotel Tokyo Akasaka is predominantly praised for its strong, reliable and stable connection throughout the hotel. Many guests enjoyed fast internet speeds, making it suitable for various online activities, including streaming. The pocket WiFi provided by the hotel was reported to work smoothly, enhancing guests' overall experience. Some reviews pointed out that the WiFi connection in-room is particularly good and the excellent signal coverage ensures seamless connectivity.
There were a few mentions of issues with the TV's YouTube connection cutting out and difficulties with accessing Netflix or Chromecast, but these appear to be isolated cases. Overall, for the price, the WiFi service is deemed satisfactory and generally meets the needs of the guests.
The Henn na Hotel Tokyo Akasaka, a modern and well-located hotel, has garnered praise for offering exceptional value for money. Guests consistently highlight its clean, comfortable facilities and the modern, complete structure that would typically exceed expectations for a three-star establishment. Despite some feedback on room sizes being small and occasionally cramped, many reviewers feel that the amenities and overall experience felt more luxurious than its three-star rating suggests.
The hotel’s positioning in Tokyo is another strong point with numerous restaurants nearby enhancing the overall convenience and appeal. The price-quality ratio is frequently noted as a high point, making it a great option for those looking to balance cost and quality.
Additionally, the hotel’s services have been commended for their excellence, contributing to a sense of five-star service within a three-star framework. While some technical aspects like the public phone line could be improved, the positives, including the affordable rate and the pristine state of the rooms, contribute to a favorable overall impression. Ideal for budget-conscious travelers seeking comfort and modernity in Tokyo, this three-star hotel manages to deliver a surprisingly comprehensive experience.
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Location
Guests appreciate the hotel's central positioning, allowing for straightforward exploration of major attractions like the Imperial Palace, Tokyo Tower and bustling districts like Ginza and Shibuya. Despite its central location, the hotel offers a tranquil ambiance within a lively neighborhood filled with shops, restaurants and bars, making it suitable for both exploring Tokyo and enjoying a quiet retreat.
The surroundings are described as clean, well-maintained and aesthetically pleasing, complemented by the friendly and helpful staff. For dining, the breakfast options and nearby eateries have received favorable mentions, further enhancing the convenience factor. Overall, the hotel's location, combined with excellent connectivity and a vibrant yet peaceful setting, makes it an ideal choice for travelers looking to experience the best of Tokyo.
Breakfast
However, some guests found the breakfast to be lacking or confusing. Issues such as limited options, mediocrity and occasional logistical challenges detracted from the overall experience. Specifically, the switch to bento box breakfasts during the COVID-19 pandemic was not well-received with guests expressing a preference for more traditional breakfast items and a better understanding of preparation instructions.
The breakfast is served in an Irish pub on the ground floor, which was both a unique trait and a point of confusion for some. Nonetheless, many guests were happy with the quality and variety, despite these minor drawbacks. Overall, the breakfast offerings at Henn na Hotel Tokyo Akasaka provide a satisfactory and hearty meal for most, particularly those who enjoy a rich buffet with diverse choices.
Dinner
Rooms
Several reviews point out that while the rooms are typically small, a common trait in Tokyo, they are often described as cozy, practical and efficiently laid out to maximize the limited space. Some guests find the space sufficient for single travelers and note that the rooms are surprisingly spacious for solo stays. However, many guests indicated that rooms can be very cramped, particularly for two or more people with little to no space for luggage, which adds to the feeling of tightness.
The bathroom facilities are generally well-received with some reports of spacious and modern layouts and good water pressure. Another advantage mentioned is the location of the hotel, which is convenient and close to the station, making it easy to navigate around Tokyo. Additionally, the soundproofing in the rooms is noted to be excellent, contributing to a peaceful stay.
Though the rooms can be on the smaller side, the hotel offers good value given the price with many guests appreciating the hotel's modern style and amenities. The cleanliness, location and quality of the room, alongside a satisfactory customer service experience, make this hotel a reasonable choice for travelers visiting Tokyo.
Beds
Numerous guests found the beds to be spacious, both in terms of the actual bed size and the overall room layout, which adds to the comfort. The rooms are described as functional and clean and while some find the rooms small, they still appreciate the bed comfort. The beds provide good value for money and the investment in comfortable, high-quality bedding clearly stands out.
However, the reviews also indicate some variability in bed preferences. Some guests find the beds a bit too firm, whereas others appreciate the firmness. Pillows have received mixed feedback; some guests describe them as hard or too high, potentially filled with materials like Styrofoam balls. Despite these critiques, many still emphasize the overall comfort of the beds.
Moreover, certain limitations are noted. A few reviews mention that the beds can feel small for two people and that rooms may be cramped with limited space for luggage. Some reviews also highlight cleanliness issues with the beds and room overall, though these seem to be less common.
In summary, guests generally find the beds at Henn na Hotel Tokyo Akasaka to be comfortable and well-suited for restful sleep, contributing to an overall positive lodging experience.
Cleanliness
Rooms were generally described as clean and spacious, offering comfort and a sense of security. Many reviews highlighted the modern and stylish decor with some rooms even including advanced amenities like LG Stylers. The hotel's location and accessibility also contributed to the favorable perception.
However, a few reviews indicated that the cleanliness could be improved, citing issues like superficial cleaning and overlooked details such as dirty areas under beds, hair left behind and occasional bugs. Despite these concerns, the general sentiment is that the hotel is clean and the staff work hard to maintain a pleasant environment for guests. The hotel's efforts at cleanliness and housekeeping were largely appreciated, making it a viable choice for travelers seeking a clean and comfortable stay in Tokyo.
Staff
Despite some communication challenges and the novelty of robotic receptionists, the human staff stood out for their excellent customer service. They were described as kind, patient and enthusiastic, making check-in smooth and addressing any issues swiftly. The restaurant staff also received high marks for their friendliness, complementing the hotel's overall atmosphere.
Even though some guests found the robots a bit unsettling, especially at night, the human element of the staff more than compensated, ensuring a pleasant and seamless stay. The hotel prides itself on maintaining cleanliness and providing good amenities, further enhanced by the helpfulness and warm greetings of the staff.
In essence, Henn na Hotel Tokyo Akasaka offers a blend of innovative technology and exceptional human service, creating a unique and enjoyable experience for its guests.
Wi-Fi
There were a few mentions of issues with the TV's YouTube connection cutting out and difficulties with accessing Netflix or Chromecast, but these appear to be isolated cases. Overall, for the price, the WiFi service is deemed satisfactory and generally meets the needs of the guests.
3 Star
The hotel’s positioning in Tokyo is another strong point with numerous restaurants nearby enhancing the overall convenience and appeal. The price-quality ratio is frequently noted as a high point, making it a great option for those looking to balance cost and quality.
Additionally, the hotel’s services have been commended for their excellence, contributing to a sense of five-star service within a three-star framework. While some technical aspects like the public phone line could be improved, the positives, including the affordable rate and the pristine state of the rooms, contribute to a favorable overall impression. Ideal for budget-conscious travelers seeking comfort and modernity in Tokyo, this three-star hotel manages to deliver a surprisingly comprehensive experience.
No, Henn na Hotel Tokyo Akasaka doesn't have any pool.
No, a spa isn't available at Henn na Hotel Tokyo Akasaka.
No, Henn na Hotel Tokyo Akasaka doesn't allow dogs.
Yes, parking facilities are available at Henn na Hotel Tokyo Akasaka.
No, Henn na Hotel Tokyo Akasaka doesn't have a gym.
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