Tokyo, Shinagawa-ku, Osaki 1-6-235.620804,139.729429(Show on Map)
7.6
Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
New Otani Inn Tokyo stands out as a highly recommended choice for travelers, thanks to its prime location, exceptional service, and comfortable accommodations. Strategically situated next to Osaki Station on the JR East Yamanote Line, the hotel provides seamless access to various Tokyo destinations, making it an ideal base for both business and leisure travelers. Guests appreciate the convenience of nearby amenities, including restaurants, supermarkets, and shopping areas, which adds to the overall appeal.
The breakfast buffet receives high praise for its extensive selection of Western and Japanese cuisines, offering a delicious and fulfilling start to the day. While some suggest improvements, particularly in providing more Japanese specialties, the breakfast remains a highlight for many guests.
Accommodations at New Otani Inn Tokyo are noted for being spacious, especially compared to typical Tokyo standards, and are complemented by their modern and stylish decor. Guests frequently commend the cleanliness and thoughtful amenities, such as air purifiers and well-stocked essentials, which contribute to a comfortable stay. Occasional drawbacks include some discrepancies in room sizes and sound insulation, but these do not significantly detract from the overall positive experience.
The staff at New Otani Inn Tokyo are widely recognized for their friendliness and efficient service, contributing to an inviting and hospitable atmosphere. The front desk staff's ability to communicate effectively in English and their helpfulness are particularly appreciated by international visitors.
Complimentary Wi-Fi adds to the convenience, though minor connectivity issues are noted by some guests. Beds are generally comfortable, providing a restful sleep, with some variabilities in firmness that may affect guest preferences.
Overall, New Otani Inn Tokyo offers a well-rounded and value-driven experience, particularly for those seeking comfort and convenience without a hefty price tag. Its strategic location, capable staff, and balanced amenities make it a favored choice for both short visits and extended stays in the vibrant city of Tokyo.
Categories
Business
3 Star
Honeymoon
Family
Nightlife
Room Types
Moderate Single Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room offers air conditioning, a tea and coffee maker, a carpeted floor and a TV. The unit offers 1 bed.
Moderate Double Room with Small Double Bed - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a TV, a tea and coffee maker and a carpeted floor. The unit has 1 bed.
Moderate Single Room - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, a tea and coffee maker, a carpeted floor, as well as a TV. The unit offers 1 bed.
Moderate Double Room with Small Double Bed - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, a tea and coffee maker, a carpeted floor, as well as a TV. The unit offers 1 bed.
Quality Single Room - Non-SmokingOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. This double room is air-conditioned and has a TV, a tea and coffee maker and a carpeted floor. The unit has 1 bed.
Quality Double Room with Small Double Bed - Non-SmokingProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The double room provides air conditioning, a tea and coffee maker, a carpeted floor and a TV. The unit offers 1 bed.
Moderate Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a TV, a tea and coffee maker and a carpeted floor. The unit has 2 beds.
Moderate Triple Room - Non-SmokingFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. This triple room is air-conditioned and has a TV, a tea and coffee maker and a carpeted floor. The unit has 3 beds.
Moderate Twin Room - SmokingOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The twin room is fitted with a TV, air conditioning, a tea and coffee maker, as well as a carpeted floor. The unit has 2 beds.
Standard Triple RoomThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and features a TV, a tea and coffee maker and a carpeted floor. The unit offers 3 beds.
Quality Twin Room - Non-SmokingOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The twin room is fitted with a TV, air conditioning, a tea and coffee maker, as well as a carpeted floor. The unit offers 2 beds.
Quality Triple Room - Non-SmokingOffering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. This triple room is air-conditioned and has a TV, a tea and coffee maker and a carpeted floor. The unit has 3 beds.
Executive Double Room - Non-SmokingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The double room features air conditioning, a tea and coffee maker, a carpeted floor, as well as a TV. The unit has 1 bed.
Executive Delux Twin Room - Non-SmokingOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. This twin room is air-conditioned and has a TV, a tea and coffee maker and a carpeted floor. The unit has 2 beds.
Executive Delux Room - Non-SmokingFeaturing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The quadruple room features air conditioning, a tea and coffee maker, a carpeted floor and a TV. The unit has 4 beds.
Premium Accessible Room - Non-SmokingOffering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. The spacious family room offers air conditioning, a tea and coffee maker, a carpeted floor, as well as a TV. The unit has 3 beds.
Premium Semi Suite Room - Non-SmokingOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious twin room offers air conditioning, a tea and coffee maker, a carpeted floor and a TV. The unit has 4 beds.
About New Otani Inn Tokyo
Registry or License or Notification Number: 6010001025989
Guest Reviews
7.6
Good
Review Summaries
Location
New Otani Inn Tokyo enjoys a prime location that consistently earns praise from its guests. The hotel is conveniently situated right next to Osaki Station on the JR East Yamanote Line, providing seamless access to various parts of Tokyo. This proximity to the station is a major highlight, making transportation easy and efficient for visitors looking to explore the city or visit important destinations such as Haneda Airport and Shibuya.
Guests appreciate the abundance of dining options and amenities nearby, including restaurants, supermarkets, and convenience stores. A mall and post office are directly connected to the station, offering further convenience for those on a tight schedule or needing supplies during their stay. The hotel’s setting above a small shopping area adds to its accessibility, ensuring that guests have everything they need within easy reach.
The location is described as perfect and superb, offering just a short walk to the bustling areas and quiet spots alike. For those traveling for business or leisure, the ease of access from the station and connection to a wide range of transport hubs allow for an effortless experience navigating the city. Overall, the strategic position of New Otani Inn Tokyo provides a reliable and efficient base for exploring Tokyo.
Breakfast
The breakfast experience at New Otani Inn Tokyo is generally well-received, with many guests praising the delicious and extensive buffet offerings. The variety encompasses both Western and Japanese cuisines, providing a sumptuous start to the day. Guests often praise the breakfast as abundant and fulfilling, with some describing it as excellent with a sense of luxury. While most reviews commend the quality and taste, noting good value for the cost, a few suggest that the breakfast could benefit from more daily changing options or a greater focus on Japanese specialties. Some guests have mentioned a decline in quality compared to previous visits but still consider it satisfactory. There are minor observations about the buffet layout and consistency, but overall, the breakfast remains a high point of the stay for many visitors.
Rooms
New Otani Inn Tokyo offers a mix of spacious and stylish rooms that are frequently praised for their cleanliness and comfort. Guests often commend the rooms for being larger than typical accommodations in Tokyo, especially those designed for three people. The modern and stylish decor adds to the pleasant atmosphere of the rooms. Location-wise, the hotel scores high, with its proximity to Osaki station and nearby convenience stores and restaurants making it a convenient choice for travelers.
While many rooms are bright and invite relaxation, some guests have noted discrepancies between the advertised and actual room sizes, particularly with the triple and deluxe rooms. Sound insulation can be an issue, as thin walls sometimes allow voices from neighboring rooms to filter through. There are occasional mentions of cigarette smell in designated non-smoking areas, despite air purifiers being available.
The hotel provides thoughtful amenities, including essentials like toothbrushes and bottled water, which are appreciated by many guests. The bathrooms, although generally small, are functional and well-equipped. The high-quality shower pressure and the well-stocked amenities further enhance the comfort of the stay.
Overall, New Otani Inn Tokyo offers a good balance of location, space, and amenities, making it a favorable option for those visiting the city, despite a few minor drawbacks primarily related to room sizes and noise levels.
Beds
Nestled in the bustling cityscape, New Otani Inn Tokyo offers a varied experience when it comes to its bedding accommodations. Guests frequently praise the beds for their comfort, noting that they provide a restful sleep with their firm structure. Some found the beds to be a wonderful aspect of their stay, highlighting both the bedding and pillows as satisfactory. The beds are deemed spacious enough for a restful night's sleep, particularly appreciated by families traveling with children.
However, there are mixed feelings about the mattresses. Some guests felt the mattresses were on the softer side, with occasional complaints about them sinking in too deeply or contributing to back discomfort. Soundproofing could also be improved, as thin walls and floor placements occasionally disrupt sleep due to external noise. Despite these observations, many guests feel the accommodations are clean and fit for the purpose of a comfortable night’s rest after exploring Tokyo.
Cleanliness
New Otani Inn Tokyo provides a clean and comfortable stay, with many positive comments highlighting the cleanliness of the rooms. Guests frequently commend the thorough cleaning efforts, which include daily towel changes and spotless upkeep by the friendly cleaning staff. The rooms are noted for being spacious and well-appointed, furnished with amenities that enhance comfort, such as air purifiers and new bathroom facilities. Although the hotel shows signs of aging due to its long history, the maintenance team ensures a sense of cleanliness throughout your stay.
The location is exceptional, near the station and surrounded by convenient shops, adding to the overall experience. While the hotel infrastructure may seem a bit outdated, recent renovations in some areas like the bathroom have been appreciated. Some reviews point to minor dust issues in specific areas of the room, but these instances appear isolated.
Overall, New Otani Inn Tokyo offers clean and comfortable accommodations with diligent staff contributing to a pleasant stay. Despite a few concerns about dust and old facilities, the positive aspects, such as spacious rooms, well-equipped amenities, and convenient location, generally lead to a satisfactory experience.
Staff
At New Otani Inn Tokyo, the staff earn glowing commendations for their friendly and helpful demeanor. Guests consistently highlight the team's excellent service, noting their polite responses and efficient handling of requests. The front desk staff, in particular, are praised for their ability to communicate effectively in English and their readiness to assist, managing smooth check-ins and luggage arrangements efficiently. The hospitality extends beyond the reception area, with restaurant staff recognized for their knowledge and attentiveness, which enhances the dining experience.
While there are occasional mentions of less cordial interactions, these instances are overshadowed by the numerous positive experiences. Certain staff members, particularly the women at the front desk, receive special acknowledgment for their cheerful and accommodating attitudes. Their warm reception is a testament to the hospitable and supportive environment at the hotel, allowing guests to enjoy a comfortable and pleasant stay.
Wi-Fi
When staying at the New Otani Inn Tokyo, guests frequently mention the availability of free Wi-Fi as a positive feature. Many found the Wi-Fi to be of good quality, allowing for a satisfactory online experience. However, some guests experienced connectivity issues, with a few noting unreliable connections or difficulty in connecting devices. While the Wi-Fi generally meets expectations, it is advisable for guests to prepare for occasional connectivity challenges. Additionally, for those needing to charge devices, it's important to note the absence of charging cables and the limited availability of outlets near the bed. Despite these minor drawbacks, the provision of complimentary Wi-Fi is a noteworthy convenience for travelers staying at the hotel.
3 Star
Nestled in a convenient location, New Otani Inn Tokyo offers a welcoming experience for travelers looking for comfort and affordability. The spacious rooms are noted for their cleanliness and comfort, making them ideal for a relaxing stay. Guests have praised the ample facilities and amenities provided, which enhance the overall experience without breaking the bank.
For those mindful of budget, the hotel offers reasonable pricing, often cited as a low-cost option compared to other accommodations in Tokyo. While it’s considered a straightforward business hotel, its value for money is consistently acknowledged by travelers, making it a worthwhile choice for short stays or budget-conscious visitors seeking quality without compromise. Overall, it provides a favorable balance between price and convenience.
Business
New Otani Inn Tokyo offers a practical and efficient experience for business travelers. The hotel's location is highly convenient, being close to the Yamanote Line on JR East, which facilitates easy access to different parts of Tokyo. This proximity also makes it simple for local contacts to visit. The large parking lot accommodates vehicles up to 2.2 meters high, providing an easy parking solution. Guests have noted the hotel's cleanliness and the efficient nature of its services, highlighting its suitability for business stays. The staff's attentiveness during the morning buffet enhances the breakfast experience, adding a pleasant start to the day. The presence of a dedicated workspace and comfortable rooms allows for a relaxed and productive stay. Many guests find themselves recommending New Otani Inn Tokyo to their business associates due to its practicality and the overall positive experience.
FAQ
No, New Otani Inn Tokyo doesn't have any pool.
No, a spa isn't available at New Otani Inn Tokyo.
No, New Otani Inn Tokyo doesn't allow dogs.
No, parking facilities aren't available at New Otani Inn Tokyo.
