Tokyo35.68202300,
139.76935700,
Chiyoda-ku, Marunouchi 1-8-2(Show on Map)
9.0
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsOakwood Premier Tokyo receives extensive praise from guests for its outstanding location, top-notch accommodations and exceptional service. The hotel’s proximity to Tokyo Station offers unparalleled convenience, making it an ideal base for exploring the city. Guests frequently highlight the ease of access to transportation, attractions, shopping districts and restaurants, describing the location as unbeatable and perfect.
The hotel's accommodations are also a significant draw. Guests commend the spacious, modern and fully equipped rooms which feature amenities like washing and drying machines, fully stocked kitchens and comfortable bedding. The clean, stylishly furnished apartments create a home-away-from-home atmosphere, contributing to a relaxing and enjoyable stay.
Cleanliness is another highlight of Oakwood Premier Tokyo with rooms consistently described as immaculate and well-maintained. The spaciousness and tidiness of the rooms, combined with comfortable furnishings, enhance the overall guest experience.
While the breakfast receives mixed reviews with some guests pointing out a lack of variety and value for money, the quality of the food and service is generally appreciated. The ambiance of the breakfast area and the pleasant staff help to offset some of the criticisms regarding the selection and pricing.
The staff at Oakwood Premier Tokyo are frequently praised for their friendliness, professionalism and exceptional customer service. Guests appreciate the staff's politeness, attentiveness and the ability to communicate effectively in English, which enhances the overall comfort and enjoyment of the stay. Their readiness to accommodate guest needs and provide helpful recommendations further elevates the guest experience.
Finally, the beds at Oakwood Premier Tokyo are highlighted for their supreme comfort with many guests likening them to their own home mattresses. The high quality of the bedding ensures a restful and pleasant sleep experience.
Overall, Oakwood Premier Tokyo distinguishes itself with its prime location, luxurious accommodations, exceptional cleanliness and outstanding service, making it a top choice for travelers visiting Tokyo. Show more
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Categories
Luxury Hotel
This is a luxury serviced apartment property, offering a comfortable and upscale stay with apartment-style amenities. Its inclusion in luxury hotel lists for the Chiyoda area indicates a high level of service and quality accommodation suitable for extended stays or those preferring more space and home-like conveniences.
Romantic Hotel
Oakwood Premier Tokyo offers luxurious serviced apartments with spacious layouts and elegant decor. The apartments provide a comfortable and private setting for a romantic getaway.
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes For visitors from overseas
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? Yes
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: According to local health authority
Is there a doctor available either on-site or on-call? No
Superior StudioFeaturing free toiletries and bathrobes, this studio includes a private bathroom with a shower, a bidet and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio features a flat-screen TV with satellite channels, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 1 bed.
Superior One-Bedroom SuiteBoasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
Deluxe StudioOffering free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio offers a flat-screen TV with satellite channels, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 1 bed.
Executive StudioProviding free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio provides a flat-screen TV with satellite channels, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 1 bed.
Deluxe One-Bedroom SuiteFeaturing a private entrance, this air-conditioned apartment comprises 2 living rooms, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.
Executive One-Bedroom SuiteBoasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with satellite channels, as well as city views. The unit has 1 bed.
Deluxe Two-Bedroom SuiteBoasting a private entrance, this air-conditioned suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 2 beds.
Three-Bedroom SuiteBoasting a private entrance, this air-conditioned suite includes 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with satellite channels, as well as city views. The unit has 4 beds.
Superior StudioFeaturing free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. This studio is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker and heating. The unit has 2 beds.
Guest Reviews
9.0
Excellent
Location
Oakwood Premier Tokyo boasts a location that is frequently praised by guests for its exceptional convenience and centrality. Situated adjacent to Tokyo Station, the hotel offers unparalleled ease of access to transportation, making it an ideal base for exploring the city. Numerous reviews highlight the prime location, emphasizing its close proximity to key attractions, shopping districts and restaurants. The ease of getting around from this spot is a recurring theme with guests describing the location as perfect, superb and unbeatable.
The hotel's positioning right next to Tokyo Station is consistently mentioned as a significant advantage, enhancing the travel experience for its guests. Many appreciate the minimal walking distance—from just one to three minutes—to the station, which is considered a major bonus for both transportation and accessibility.
In addition to the prime location, guests also commend the quality of the accommodations and the staff. The facility is described as beautiful, clean and luxurious with fully equipped apartments. The staff's service is frequently highlighted as exceptional, adding to the overall positive experience. The combination of a fantastic location with high-quality facilities and outstanding service makes Oakwood Premier Tokyo a top choice for travelers looking to explore Tokyo with ease.
Breakfast
The breakfast experience at Oakwood Premier Tokyo has elicited mixed responses from its guests. While the atmosphere of the breakfast restaurant receives commendation for its pleasant ambiance and the quality of service and food is generally praised, there are notable criticisms regarding value and variety. Guests found the continental breakfast to be well presented and tasty, though some wished for a more varied menu. Despite some guests appreciating the deliciousness of what was offered, many felt that the limited selection did not justify the steep price tag with some labeling the breakfast as mediocre or even disappointing. The absence of a buffet-style service and the high cost compared to the offerings are recurrent points of contention. Overall, the breakfast, although good in parts, falls short in terms of value for money and variety.
Rooms
Oakwood Premier Tokyo offers an exceptional stay with its spacious, fully equipped rooms that have been praised for their cleanliness and modern amenities. Guests frequently mention the large, comfortable bedrooms and well-appointed kitchens, making it feel like a home away from home. The apartments are spotless and stylishly furnished, ensuring a comfortable stay with conveniences like washing and drying machines, fully equipped kitchens and high-end amenities.
The rooms are noted for being bright and airy, providing a great environment for relaxing or even hosting small gatherings. Many guests appreciate the thoughtful touches such as ready rooms before the official check-in time and comfortable beds. With spacious interiors, guests can unwind in both the bedrooms and the generously sized living areas.
Overall, the hotel is recognized for its cleanliness, spaciousness and comfort, making it an excellent choice for anyone looking for a modern and fully equipped accommodation in Tokyo.
Beds
Guests of Oakwood Premier Tokyo consistently describe the beds as extremely comfortable and comparable to their home mattresses. The king-sized beds receive high praise for their ample size and coziness with numerous mentions of the bedding enhancing the overall sleeping experience. The beds and pillows stand out for their comfort, making them one of the most comfortable options available. Overall, visitors commend the exceptional quality of the beds, ensuring a restful and pleasant stay.
Cleanliness
Oakwood Premier Tokyo stands out for its impeccable cleanliness and spacious accommodations, consistently praised by guests. The hotel maintains a high level of hygiene with rooms described as very clean, tidy and free of smoke smells. Many guests noted the superb consistency in the room's cleanliness, contributing to a pleasant and comfortable stay.
The spaciousness of the rooms is another highlight with several reviews mentioning the relatively large size compared to typical Tokyo accommodations. This sense of openness, coupled with comfortable furnishings, creates a welcoming atmosphere where guests can truly relax.
Additional amenities such as a large kitchen stocked with a microwave and utensils further enhance the comfort and convenience. The staff's polite service and the overall pleasant environment contribute to a wonderful, special experience for travelers.
In summary, the exceptional cleanliness, combined with spacious and well-equipped rooms, make Oakwood Premier Tokyo a top choice for visitors seeking comfort and hygiene during their stay.
Staff
At Oakwood Premier Tokyo, the standout feature reported by numerous guests is the exceptional quality of the staff. Reviews consistently highlight the friendliness, politeness and professionalism of the team, indicating a deep commitment to customer service. Many guests noted that the staff is not only supportive and welcoming but also attentive and competent in their roles.
The staff at this hotel go out of their way to accommodate guests, providing a courteous response to all inquiries and needs. Several reviews emphasize that interactions with the staff, whether at the front desk or during breakfast, contribute greatly to the overall experience. Their command of English is another highlighted advantage, making communication seamless for international visitors.
The staff's ability to provide helpful recommendations and identify better room options also stood out in the feedback. Despite a few mentions of less-than-warm encounters, the majority of guests found the staff to be exceptionally courteous and efficient. The prompt and smart responses further added to the comfort of the stay, making visitors feel truly welcome.
In summary, the Oakwood Premier Tokyo distinguishes itself with a team that consistently delivers exceptional service, making it a highly recommended choice for travelers seeking a welcoming and professionally managed accommodation.
No, Oakwood Premier Tokyo doesn't have any pool.
No, a spa isn't available at Oakwood Premier Tokyo.
No, Oakwood Premier Tokyo doesn't allow dogs.
Yes, parking facilities are available at Oakwood Premier Tokyo.