One of the most iconic historical hotels in Japan, Imperial Hotel Tokyo welcomes guests for more than 120 years now. Boasting luxuriously decorated guestrooms and suites, impeccable service and refined cuisine, Imperial Hotel Tokyo offers only the best of Japanese hospitality.
Summary of reviews
The Imperial Hotel Tokyo is a luxurious and historic five-star hotel located in the heart of Tokyo, offering guests a convenient and central location with easy access to the subway and shopping areas. The hotel's breakfast is highly praised for its delicious selection and variety with guests appreciating the option to choose from different restaurants and room service. The rooms are generally comfortable and spacious with well-designed and convenient bathrooms, although some guests mention noise from neighboring rooms and a need for renovation in certain areas. The hotel's cleanliness and attention to hygiene are outstanding with daily room cleaning and regular replenishment of hygienic items. The staff is exceptional, providing wonderful, attentive and helpful service with multi-lingual abilities and attention to detail. The heavenly beds ensure a great night's sleep with guests praising the comfy beds and pillows. The Imperial Hotel Tokyo is a true gem that oozes with old world charm and historical significance, providing guests with the ultimate luxurious experience at a bargain compared to other five-star hotels in the area.
Odakyu Hotel Century Southern Tower in Tokyo is lauded for its exceptional location, strategically positioned near major transportation hubs like Shinjuku and Yoyogi stations. This makes city exploration convenient with easy access to subway, train and bus services. Guests particularly appreciate the proximity to numerous shops, restaurants and attractions and the elevated rooms offering breathtaking views of Tokyo’s skyline and on clear days, Mount Fuji.
The hotel's breakfast is well-received, featuring a diverse buffet catering to various nationalities, served in a 20th-floor restaurant with stunning views. While some guests noted a lack of variety and high prices, the quality and service were highly praised, making it a satisfying start to the day. Dinner reviews are mixed; the quality is high, but prices can be steep and the menu options limited. However, the surrounding area offers abundant dining choices, providing ample alternatives.
Room quality is a standout with guests noting their spaciousness, comfort and cleanliness. High floors provide panoramic city views, reinforcing the hotel’s appeal. While some rooms may seem a bit dated, comfort remains consistent with modern amenities like fast Wi-Fi and comfortable beds. Cleanliness is a strong point, as rooms and common areas are kept impeccably tidy.
The staff receives high praise for their friendliness, professionalism and helpfulness, enhancing the overall experience. Guests appreciate the reliable free Wi-Fi, despite minor connectivity issues. The hotel’s family-friendly environment is also highlighted, offering convenient accommodations without additional charges for children. Additionally, its proximity to Shinjuku’s vibrant nightlife offers numerous dining and entertainment options.
Comfortable beds contribute to a good night’s rest with the hotel often recognized as a solid four-star establishment, meeting expectations for quality and service. Business travelers benefit from quiet rooms and excellent front desk service, making it a suitable choice for work-related stays. The hotel’s accessibility features, like elevator access and wheelchair-friendly facilities, ensure a comfortable stay for all guests.
Odakyu Hotel Century Southern Tower delivers a luxurious experience with spacious, elegant rooms and modern amenities. The well-maintained property and excellent customer service create a welcoming and luxurious atmosphere, making it a favorite among many guests for both business and leisure stays.
Superbly situated in the business district of Marunouchi, within minutes' walking distance of the shopping capital of Ginza, this luxury hotel offers stunning city views, sophisticated facilities, extraordinary dining options and luxurious comfort.
Summary of reviews
The Peninsula Tokyo is a luxurious 5-star hotel that offers exceptional service and amenities. The hotel's location is highly praised by guests with easy access to both gardens and the shopping center. The breakfast options are of high quality and typically excellent with a variety of Japanese and Western cuisine available. The rooms are spacious, clean and beautifully designed with personalized control systems and excellent amenities. The hotel's cleanliness is highly appreciated by guests with excellent attention to detail and COVID-19 prevention measures in place. The staff is incredibly kind, friendly and helpful, going above and beyond to ensure a comfortable and enjoyable stay. The spa and pool facilities are fantastic with guests highly recommending taking advantage of them. The hotel is also family-friendly with baby-friendly facilities and excellent service. The beds are comfortable and cozy, providing guests with a great night's sleep. Overall, The Peninsula Tokyo is a perfect and worth-your-dollars hotel, making for an amazing stay, whether for business or leisure.
Keio Plaza Hotel Tokyo enjoys a prime location in Shinjuku, just a short walk from Shinjuku Station, making it highly accessible for travelers using public transportation. Despite its proximity to the bustling hub of Shinjuku, the hotel offers a tranquil environment slightly removed from the busiest areas. Guests appreciate the convenience of nearby dining, shopping and entertainment options, along with stunning views and spacious rooms. The hotel is well-connected, offering shuttle services to popular destinations such as Disneyland and direct airport limousine bus routes.
The breakfast experience at Keio Plaza Hotel Tokyo is well-regarded for its variety and quality with extensive options catering to both Japanese and Western tastes. Guests enjoy the delicious and plentiful offerings, though some find the price high and the experience occasionally crowded. Dining at the hotel is also praised with high-quality food and service across various on-site restaurants, though it can be expensive. Many guests choose to explore the numerous affordable dining options in the surrounding Shinjuku area.
Rooms at the hotel are generally spacious, clean and comfortable, a notable contrast to Tokyo's typically compact accommodations. Guests frequently mention the excellent views from higher floors, including the city skyline and Mount Fuji. However, some rooms have outdated furnishings and occasional issues with cleanliness and maintenance have been noted. The overall comfort and cleanliness, combined with the hotel's prime location, make it a solid choice for travelers.
The hotel's cleanliness is consistently highlighted with meticulous housekeeping and well-maintained common areas. Guests appreciate the spotlessly clean rooms and the attention to detail from the polite and attentive cleaning staff, contributing to a warm and welcoming environment.
The staff at Keio Plaza Hotel Tokyo are frequently commended for their politeness, friendliness and helpfulness. They provide prompt and accommodating service, often going above and beyond to meet guests' needs. While there are occasional mentions of unfriendly behavior from a few staff members, the overall experience is highly positive, significantly enhancing guests' stays.
The free WiFi at the hotel receives mixed reviews with many guests finding the in-room service weak, slow and prone to disconnections. While some guests did experience good WiFi, the general sentiment indicates a need for improved connectivity.
The gym at the hotel is functional but could benefit from additional equipment and amenities. The reservation system for access may be convenient for some but inconvenient for others. Guests appreciate the modern equipment available but suggest an expansion would enhance the experience.
While the hotel offers indoor and seasonal rooftop pools, their availability is often limited and they are sometimes closed even during hot months. Additional fees to use the pool can be an unexpected expense, causing disappointment for those who book specifically for this amenity.
Parking at the hotel is favorable with efficient valet services and ample space. Guests appreciate the reasonable daily fee and free shuttle service from the parking area. Some minor issues with accessibility and directions to and from the parking lot are noted, but overall, the experience is positive.
Keio Plaza Hotel Tokyo is well-suited for families, offering spacious rooms and special amenities for children such as baby cribs and kids' kits. The shuttle service to Disneyland is particularly convenient for family vacations. While there are some limitations like the lack of a family-friendly lobby area, the hotel’s cleanliness, calm surroundings and friendly staff make it an excellent choice for families.
The Royal Park Hotel offers a blend of convenience, comfort and quality service, making it an appealing choice for various types of travelers. The hotel's prime location, directly above Suitengumae Station on the Hanzomon Line and near the Tokyo City Air Terminal (TCAT), provides seamless access to Tokyo's subway system and airports, particularly benefiting international travelers. Guests commend the quiet yet central neighborhood, filled with shops, restaurants and convenience stores and appreciate the easy access to major areas like Nihonbashi and Ginza.
The breakfast service at the hotel is generally well-received with guests enjoying the extensive variety of Western and Japanese dishes, the personalized touch of an on-site chef and scenic views from the restaurant. Despite minor criticisms regarding the variety and cost, the overall breakfast experience is described as generous and satisfying. Dinner options are varied, including a British-style bar and a highly praised sushi restaurant. The top floor offers a range of upscale dining experiences, though some guests feel certain meals do not justify their high costs. Room service and external dining options, such as nearby GonPachi-Roppongi, further enhance the culinary offerings.
Hotel rooms are noted for their spaciousness, especially by Tokyo standards and are well-equipped with amenities like wine glasses and air purifiers. While cleanliness is generally upheld, certain aspects such as outdated decor, old carpets and small bathroom units are mentioned for improvement. Despite occasional issues with musty smells or a lack of USB ports, rooms are often likened to junior suites, providing plenty of storage and comfort.
The Royal Park Hotel excels in cleanliness with frequent positive remarks about the upkeep of both rooms and common areas. Housekeeping maintains high standards with daily fresh linens and towels, though some guests note minor issues such as dust or outdated facilities. The staff's friendliness and professionalism are consistently praised with guests highlighting their attentive and accommodating nature. Concerns over minor language barriers are overshadowed by the overall commendable service provided by the team.
The hotel’s gym is well-equipped and praised for its cleanliness, though the additional cost for usage is seen as a drawback. Parking is affordable and convenient, albeit somewhat limited and under-communicated regarding fees. The hotel’s spacious rooms and accommodating staff make it a family-friendly option, albeit with some caution needed for young children due to bathroom unit design.
For nightlife enthusiasts, the hotel is conveniently located near major entertainment areas, offering easy access to a variety of bars and restaurants despite the lack of nightlife within the hotel itself. Beds are generally described as comfortable, though some guests note issues with worn linens and a need for better pillows.
Overall, the Royal Park Hotel offers a four-star experience with elements that some guests feel verge on five-star quality. Its excellent service, prime location and clean, comfortable accommodations make it a solid choice for both business and leisure travelers.
The Hilton Tokyo Odaiba is a highly recommended hotel for its fantastic location and views. With a metro station right in front, guests have easy access to Tokyo's hotspots, while a nearby mall offers a variety of dining options. The hotel's outdoor pool and baths also offer amazing views of the bay and Rainbow Bridge. The spacious and comfortable rooms are larger than usual for Tokyo standards and come with balconies and incredible views, making them perfect for a romantic getaway. While some guests have noted minor room maintenance issues, the hotel is still considered a good value for the price paid. The exceptional service provided by the hotel's friendly and attentive staff is highly praised with some guests claiming to have never experienced such top-level service in Japan before. The breakfast buffet is highly recommended with a plethora of options in the Western-style spread. The hotel also offers spa and pool facilities with some guests noting that the spa access is a bit of a trek from the hotel rooms. Overall, the Hilton Tokyo Odaiba is considered a beautiful and clean hotel with a great environment, making it a highly recommended stay for visitors looking for a memorable experience in Tokyo.
Contemporary luxury meets traditional Japanese elegance in this 5-star hotel, which boasts 164 guestrooms including 8 suites. Apart from a convenient location in the heart of Tokyo, Andaz Tokyo also offers panoramic views of the city and of Tokyo Tower, as well as a plethora of amenities and facilities to help guests relax and unwind after a long day.
Summary of reviews
Andaz Tokyo - A Concept by Hyatt is a luxurious hotel located in the center of Tokyo, offering stunning 360-degree views of the city's bustling business district, Hibiya Park and the Imperial Palace. The hotel's prime location above the Toranomon Hills Station makes it easily accessible to other stations, including Ginza and Roppongi. Guests have praised the quality of breakfast served at the hotel, describing it as delicious and incredible with a wide variety of food items. The rooms are spacious, stylish, clean and modern, reflecting Japanese style and offering a cozy and homely atmosphere with excellent amenities. The hotel has exemplary cleanliness standards with the housekeeping team maintaining neat and tidy rooms. The staff are friendly, helpful and efficient, providing excellent service and attention to detail. Andaz Tokyo - A Concept by Hyatt is a must-visit hotel for anyone looking for an exceptional experience in Tokyo, offering a perfect balance between comfort and opulence, making for a truly luxurious stay.
Hotel Asia Center of Japan enjoys a strategic and peaceful location in Tokyo, making it an ideal hub for exploring the city while providing a tranquil retreat from its energetic pace. Positioned near several subway stations, including Aoyama-Itchome and Nogizaka, it ensures easy access to major attractions like Shibuya, Shinjuku, the Imperial Palace and Ginza. The hotel's neighborhood is adorned with convenience stores, parks and local eateries, offering a serene experience without sacrificing accessibility.
The hotel's breakfast is highly praised for its high quality and variety, offering a satisfying mix of Japanese and continental options. The open buffet format, included in the room price, provides a robust start to the day and caters to various tastes. The excellent service from friendly staff further enhances the breakfast experience.
Rooms at Hotel Asia Center of Japan are cozy, clean and well-equipped with essential amenities like yukatas, a fridge and adequate storage. While the rooms are relatively small, they make efficient use of space and are consistently praised for cleanliness. Guests appreciate the comfortable accommodations, despite some minor critiques about room size and outdated furnishings.
Cleanliness is a standout feature with meticulous daily upkeep and a tidy environment extending throughout the entire facility. Guests find comfort in the spotless presentation and elegant, well-maintained interiors.
The staff receives high marks for their friendliness, professionalism and multilingual abilities. Their courteous and attentive service, coupled with a smooth check-in process and thoughtful recommendations, notably enhances guests' experiences.
Free WiFi is an appreciated amenity, generally receiving positive feedback for its speed and reliability. Minor suggestions for extending WiFi coverage to the restaurant and reception areas exist, but overall, the internet service meets guests' expectations.
Families find the hotel particularly accommodating with clean and comfortable rooms capable of hosting larger groups. Family-friendly amenities and a safe environment, coupled with a welcoming neighborhood, make it an excellent choice for family trips. The breakfast buffet and cultural activities like a tea ceremony add to the appeal.
The hotel's serene location offers a quiet retreat while maintaining proximity to Tokyo's nightlife, allowing guests to enjoy both relaxation and entertainment. Beds are generally described as comfortable and clean, though opinions on mattress firmness and bed size vary.
As a three-star hotel, Hotel Asia Center of Japan delivers good value for money with comfortable accommodations, cleanliness and convenient location. It serves as a practical choice for budget-conscious travelers, offering an excellent price-to-quality ratio.
Business travelers also find the hotel appealing due to its proximity to the business district, business center facilities and serene atmosphere. Despite occasional service quality comments, the overall value and essential amenities make it suitable for business needs.
Accessibility is another strong point with the hotel being within walking distance of major subway lines, providing easy access to central Tokyo and its key points. The combination of accessible transportation, quiet surroundings and nearby amenities makes Hotel Asia Center of Japan a compelling choice for a wide range of travelers.
Experience a more traditional side of Japan and spend some precious moments of relaxation in the luxurious garden oasis of Hotel Chinzanso Tokyo in the midst of this bustling capital. The hotel's gardens date back to 1861 and have always been lauded for their elegance and beauty. If you are seeking a tranquil and beautiful retreat in the middle of Tokyo, then Hotel Chinzanso Tokyo is the ideal hotel for you.
Summary of reviews
Hotel Chinzanso Tokyo is a luxurious oasis located away from the noise and crowds of central Tokyo. The exceptional scenery and beautiful Japanese garden make for a serene and peaceful atmosphere that allows guests to escape the hustle and bustle of the city while still being in the heart of Tokyo. The rooms are spacious, elegant and comfortable with great views of the garden or city, while the impeccable cleanliness of the hotel is impressive. The attentive and friendly staff go above and beyond to provide personalized service that makes guests feel special. The hotel offers a diverse array of restaurants serving delicious food and the pool and spa are top-notch. The hotel is also accessible and accommodating to persons with disabilities, families and couples celebrating special occasions. Overall, Hotel Chinzanso Tokyo is a true five-star luxury hotel that offers a noble level of hospitality and a truly unforgettable experience.
Situated in central Tokyo and connected to subway stations, this hotel has 251 rooms, designed in sophisticated modern Japanese style.
Summary of reviews
The Capitol Hotel Tokyu is a luxurious 5-star hotel that boasts exceptional facilities, friendly and welcoming staff and a great central location in Tokyo. The rooms are spacious and clean with beautiful Japanese-style interiors and awe-inspiring city views. Additionally, the hotel's spa and pool are top-notch and receive high praise from guests. The hotel is particularly popular among guests who appreciate the luxurious ambiance and top-quality services delivered by a professional and accommodating staff. Although dining can be expensive, guests agree that The Capitol Hotel Tokyu is a great choice for those looking for a memorable and truly exclusive experience in Tokyo. Overall, guests highly recommend this hotel and are eager to return.
A thoroughly charming and elegant boutique hotel, located right in the heart of Tokyo, Four Seasons Hotel Tokyo at Marunouchi will provide you with the most comfortable and stylish accommodation after a long day of exploring and sightseeing.
Summary of reviews
The Four Seasons Hotel Tokyo at Marunouchi is a top-notch hotel that offers exceptional cleanliness and well-maintained facilities. Guests consistently praise the hotel's immaculate surroundings, particularly the spacious and clean rooms. The cleaning staff is meticulous and ensures that everything is in perfect order. The hotel's restaurant meals and staff service also demonstrate the hotel's high standards of cleanliness. The staff at the hotel is outstanding with guests describing them as super friendly, awesome and attentive. The reception and concierge staff were specifically mentioned as being exceptional. Overall, guests appreciated the staff's attentiveness, friendliness and professionalism, making for a comfortable and enjoyable stay.
The Hilton Tokyo Hotel is a luxurious and exceptional five-star hotel that offers guests a fantastic experience. The hotel's location near Shinjuku station is convenient for exploring Tokyo and the included breakfast is highly recommended with a vast array of options. The rooms are clean, comfortable and spacious with lovely decor and pleasant ambiance. The hotel's impeccable cleanliness and exceptional staff are noteworthy qualities and the beds are described as comfortable and cozy. The hotel offers great facilities, including a lovely indoor pool, sauna and gym. The hotel is also a great choice for families with kids and the romantic atmosphere has been praised by guests. While there were some minor issues with wifi and breakfast service, the majority of guests highly recommend this fantastic hotel for both business and leisure travelers.
Hotel Niwa Tokyo is a superb choice for travelers seeking a tranquil yet conveniently located stay in Tokyo. Nestled in a quiet area, it offers peaceful nights while remaining close to public transportation, including Suidobashi Station and Tokyo Dome, allowing easy exploration of the city’s attractions. The serene surroundings are complemented by nearby restaurants and convenience stores, enhancing the overall convenience.
The hotel excels in offering a delightful culinary experience, particularly with its well-praised breakfast. The extensive buffet includes both Japanese and Western options, featuring freshly baked items, a variety of bread, fresh vegetables and customizable egg dishes. Though some guests find the daily menu repetitive and the price a bit high, many consider it worthwhile. The dining ambiance with views of the garden and waterfall, adds a relaxing element to the meal.
Dinner options receive positive feedback as well with two on-site restaurants specializing in Japanese and Western cuisine. The Japanese restaurant is particularly popular, though guests sometimes find the French restaurant pricey. Despite occasional rushed service, the overall dining experience is satisfying with many nearby alternatives providing variety.
Rooms at Hotel Niwa Tokyo combine traditional Japanese interiors with modern comforts. While some rooms are small, they are praised for cleanliness, thoughtful design and efficient use of space. Larger rooms are noted for their spaciousness and comfort, enhancing the serene atmosphere. The hotel's dedication to cleanliness is impressive with spotless rooms and public areas contributing to a comfortable stay.
The staff at Hotel Niwa Tokyo receive overwhelming praise for their friendliness, attentiveness and exceptional service. Their ability to speak good English is highly appreciated, making communication easy for international travelers and ensuring a warm and accommodating experience.
However, the WiFi experience is a drawback with frequent issues in speed and connectivity. While the gym is small and lacks certain equipment, it meets basic needs and includes massage chairs for relaxation.
Families find the hotel accommodating, despite the smaller room sizes. The family-oriented atmosphere and thoughtful amenities add to the cultural experience, justifying the cost and making it a cherished part of their trip to Japan.
The hotel’s location provides a quiet respite with proximity to nightlife options near Tokyo Dome. The area ensures plenty of bars and local entertainment spots while maintaining a peaceful environment for a restful sleep. The beds are noted for their comfort, contributing to a good night’s rest despite the room sizes.
As a four-star hotel, Hotel Niwa Tokyo impresses with its quality and value. Beautifully designed rooms and attention to detail create a classy ambiance that some guests believe deserves an even higher rating. Overall, Hotel Niwa Tokyo offers a serene, convenient and comfortable stay, making it a highly recommended choice for visitors to Tokyo.
The Sheraton Miyako Hotel Tokyo is a great choice for those looking for a convenient and enjoyable stay in Tokyo. The location is exceptional with easy access to supermarkets, convenience stores and train stations. The hotel offers a shuttle service to the nearby Meguro Station and guests can enjoy beautiful garden views. The rooms are spacious and comfortable with high ceilings and soft, clean bedding. While some rooms may be showing their age, the hotel offers a peaceful and calming atmosphere. The hotel's cleanliness is also praised with guests appreciating the efforts made to keep everything sanitary. The staff is consistently praised for their helpfulness, friendliness and professionalism with guests feeling welcomed and well-cared for throughout their stay. Overall, the Sheraton Miyako Hotel Tokyo is a great option for those seeking a clean, comfortable and hospitable stay in Tokyo.
Shinjuku Prince Hotel is a popular choice for travelers due to its superb location in the heart of Shinjuku, Tokyo. Guests frequently praise its proximity to major subway and train stations such as Shinjuku Station and Seibu Shinjuku Station, facilitating easy access to the entire city. The hotel's central placement also means guests are never far from shopping areas, restaurants and nightlife hotspots in Kabukicho, enriching their stay with plentiful options for exploration and enjoyment.
Breakfast at the Shinjuku Prince Hotel receives high marks for its delicious and extensive buffet featuring a mix of Japanese and Western dishes, which caters to a variety of tastes and starts the day on a pleasant note. However, some guests seek more variety and fresher options and service can be crowded at times.
The hotel features a range of dining options, including the well-regarded Prince Marche restaurant and the rooftop restaurant Fuga, known for its beautiful views and ambiance. Despite limited restaurant hours, the variety of nearby dining choices compensates well, ensuring food enthusiasts have abundant options.
Rooms at the hotel, though compact and sometimes dated, are usually clean and feature great views of Shinjuku’s cityscape. The small room size is typical of Tokyo and can surprise unaccustomed travelers, but the cleanliness and daily housekeeping are generally appreciated. Guests also enjoy the comfort of the beds though some find the pillows too flat and the bathrooms overly small.
Cleanliness is mostly praised with many guests finding their rooms well-maintained and tidy. The hotel’s age shows in some areas with occasional complaints about dated decor and the need for better bathroom upkeep. Despite these concerns, the general atmosphere is clean and inviting.
The staff at Shinjuku Prince Hotel are frequently commended for their friendliness, professionalism and helpfulness. The service quality, particularly from the front desk and housekeeping teams, contributes positively to the overall guest experience with the ability to communicate in English as an added bonus for international visitors.
Wi-Fi service is generally strong and reliable, although some guests experience inconsistent connectivity. Parking is considered a convenient and affordable feature, though finding the entrance can be slightly challenging.
Family travelers find the hotel suitable due to its spacious rooms equipped for children and its strategic location near malls and transport hubs. However, occasional disturbances may affect the quietness preferred by some families.
Nightlife enthusiasts benefit from the hotel’s prime location near Kabukicho, offering easy access to Tokyo's vibrant entertainment scene. Despite the lively surroundings, the soundproofing is effective, providing a peaceful retreat from the bustling streets.
In summary, Shinjuku Prince Hotel excels in offering convenience, comfort and a central location that caters well to a diverse range of travelers, making it an excellent base for exploring Tokyo.
Tokyo Green Palace, nestled in the tranquil yet vibrant districts of Tokyo, offers an exceptional experience for both leisure and business travelers. Its prime location near major metro and JR stations like Kojimachi, Hanzomon, and Yotsuya makes it a convenient hub for exploring Tokyo’s multifaceted charm, with easy access to landmarks such as the Imperial Palace. Guests relish the peaceful surroundings, punctuated by government buildings and embassies, which offer a serene escape while remaining centrally situated. The presence of excellent restaurants and 24-hour convenience stores like 7-Eleven further enhances the locale’s appeal.
The hotel is celebrated for its outstanding breakfast buffet, praised for its quality and variety, catering to both Japanese and Western tastes, and offering excellent value, especially when booked in advance. The clean and modern dining environment adds to the satisfaction, making breakfast a highlight for many guests.
Rooms at Tokyo Green Palace are frequently noted for their cleanliness, practicality, and modern design. Although typically small by Tokyo standards, they come equipped with thoughtful amenities, such as universal chargers and TVs, ensuring comfort and convenience. The interiors have been recently renovated, maintaining a stylish flair despite some older elements. Guests particularly appreciate the quiet and restful atmosphere, complemented by soundproofing that enhances sleep quality.
The hotel’s cleanliness is consistently praised, with rooms described as spotless and well-maintained, contributing to a comfortable and inviting stay. Friendly and helpful staff further elevate the guest experience, particularly with their proficiency in English, ensuring smooth communication and exceptional service. The staff’s professionalism often stands out as a memorable aspect of the stay.
While internet services are generally convenient, offering free Wi-Fi throughout the premises, there are occasional reports of weak signals. Nonetheless, staff provide additional support, such as Wi-Fi eggs, to enhance connectivity.
For guests with vehicles, the hotel provides affordable and convenient parking, though procedures may require some patience. Beds are frequently highlighted for their spaciousness and comfort, with varying pillow heights ensuring a restful sleep.
Despite being officially a three-star hotel, many guests find their experience to rival that of higher-rated establishments due to the quality, affordability, and service offered. Tokyo Green Palace emerges as an ideal choice for business travelers due to its strategic location, efficient amenities, and quiet yet central setting. Overall, the hotel delivers outstanding value for money, with many guests expressing intentions to return, finding it a hidden gem in Tokyo’s hospitality scene.
Housed in a skyscraper, Cerulean Tower Tokyu Hotel's guestrooms occupy floors 19 to 37 and offer magnificent panoramic views of the city of Tokyo. This luxurious hotel also offers spacious and elegant accommodation, 24-hour meal services, exquisite cuisine, a business salon and a fitness club.
Summary of reviews
The Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel is a fantastic choice for travelers looking for a convenient location in the heart of Shibuya. The hotel's spacious and comfortable rooms offer stunning views and are impeccably clean. The staff is exceptional, providing friendly and professional service and the hotel's atmosphere is lovely. Although some guests had mixed feelings about the breakfast and gym, the hotel's amenities and facilities are excellent, making it a proper 5-star hotel perfect for a visit to Tokyo. Families will appreciate the hotel's family-friendly amenities and guests looking for comfortable beds will not be disappointed. Overall, the Cerulean Tower Tokyu Hotel is a luxurious and gorgeous hotel that offers exceptional hospitality and is the perfect place to stay in Shibuya.
True luxury and elegance await in this 5-star hotel housed in a skyscraper and boasting a central location in Tokyo. The Ritz-Carlton, Tokyo offers 245 rooms and suites, 3 restaurants and a 2,000 square metre long spa on the 46th floor. Apart from the luxurious accommodation and services, guests can also enjoy magnificent panoramic views of the city and Mount Fuji.
Summary of reviews
The Ritz-Carlton, Tokyo is a top-notch hotel that impresses guests with its stunning views, comfortable and spacious rooms and exceptional service. Guests particularly enjoy the beautiful city views from their rooms, as well as the cleanliness and easy access to the pool. The hotel's restaurant and bathroom facilities are also praised. The staff are professional, friendly and go above and beyond to ensure guests have the best possible stay. While there were a few instances of weak English skills among some staff members, the hospitality and friendliness of the staff make up for it. The hotel is also a great place to plan a proposal as the staff offer exceptional support during such moments. Overall, guests leave feeling warm and satisfied with their experience at The Ritz-Carlton, Tokyo.
Shibuya Tokyu REI Hotel offers an optimal blend of convenience, comfort and quality in the heart of Shibuya, Tokyo. Its prime location near Shibuya Station and Shibuya Crossing allows guests to access a myriad of shops, restaurants and landmarks with ease, making it a superb hub for both leisure and business travelers.
The breakfast experience at the hotel is widely praised for its extensive variety and quality with a mix of Western and Asian cuisines that cater to diverse palates. Despite a few comments on cost and repetitiveness, the breakfast remains a highlight for many guests, enhanced by the friendly and accommodating staff in the dining area.
The on-site dining options, primarily focused on breakfast, receive commendations for their delicious offerings and great service. The hotel's proximity to numerous dining venues ensures guests have plenty of choices for dinner, complemented by the convenience of on-site vending machines offering alcoholic beverages.
Rooms, while compact, are well-maintained, clean and equipped with essential amenities. Guests appreciate the excellent water pressure in the showers, good Wi-Fi connectivity and specific features like projectors in some rooms. The beds are notably comfortable, contributing to a restful stay despite the limited space. Daily housekeeping ensures that rooms remain tidy and inviting.
Cleanliness throughout the hotel is consistently highlighted with well-maintained common areas and responsive housekeeping services. The friendly and professional staff enhance the overall experience, frequently going above and beyond to assist guests.
The Wi-Fi service, while generally functional and adequate for basic needs, does receive mixed reviews regarding reliability and speed. Connectivity issues, particularly in rooms, are noted by some guests.
Parking poses a slight challenge with no direct on-site option. However, the hotel's affiliation with a nearby parking lot offers a viable solution, albeit at a potentially high cost.
Family accommodations may feel limited due to the small room sizes and lack of connecting rooms. Despite this, the hotel's central location and clean amenities can still make it a feasible option for short family stays.
Nightlife in the Shibuya area is vibrant and easily accessible with numerous bars and entertainment venues within walking distance. This lively atmosphere adds to the hotel's appeal, particularly for those interested in exploring the local night scene.
Overall, Shibuya Tokyu REI Hotel is a practical and comfortable choice for travelers prioritizing location, cleanliness and essential amenities over spacious accommodations. The exceptional staff and prime location make it a recommended option for anyone looking to immerse themselves in the dynamic environment of Shibuya.
Boasting a very convenient location in the heart of Tokyo, in close proximity to Shinagawa Station, the Tsukiji Fish Market, Ginza district, Haneda International Airport, as well as quick access to the cities of Yokohama, Osaka, Kyoto and Kobe, The Strings by InterContinental, Tokyo is an ideal choice for all kinds of travellers. It features modern and elegant interiors, from tastefully appointed rooms and suites to lavish restaurants and bars, making every guest's stay truly memorable.
Summary of reviews
The Strings by InterContinental, Tokyo by IHG is a top-rated choice for those seeking a convenient and comfortable stay in Tokyo. The hotel's location near Shinagawa Station provides easy access to major attractions and public transportation with many guests requesting a room with a view of the railway. The buffet breakfast is highly praised for its quality and taste with some describing it as the best part of their stay. The spacious and well-appointed rooms are a highlight for guests with bathrooms receiving special praise for their size and comfort. The hotel's focus on cleanliness and attention to detail is also noteworthy with many guests feeling safe and comfortable during the pandemic. The staff are friendly, efficient and accommodating with outstanding service from receptionists and breakfast area staff noted by guests. The comfortable and plush beds are also praised for providing an excellent sleeping experience. Additionally, the hotel offers a luxurious experience with a sophisticated and elegant ambiance, setting it apart from traditional hotels. Overall, The Strings by InterContinental, Tokyo by IHG is an excellent choice for those seeking a luxurious and convenient stay in Tokyo.
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