Experience a more traditional side of Japan and spend some precious moments of relaxation in the luxurious garden oasis of Hotel Chinzanso Tokyo in the midst of this bustling capital. The hotel's gardens date back to 1861 and have always been lauded for their elegance and beauty. If you are seeking a tranquil and beautiful retreat in the middle of Tokyo, then Hotel Chinzanso Tokyo is the ideal hotel for you.
Summary of reviews
Hotel Chinzanso Tokyo is a luxurious oasis located away from the noise and crowds of central Tokyo. The exceptional scenery and beautiful Japanese garden make for a serene and peaceful atmosphere that allows guests to escape the hustle and bustle of the city while still being in the heart of Tokyo. The rooms are spacious, elegant and comfortable with great views of the garden or city, while the impeccable cleanliness of the hotel is impressive. The attentive and friendly staff go above and beyond to provide personalized service that makes guests feel special. The hotel offers a diverse array of restaurants serving delicious food and the pool and spa are top-notch. The hotel is also accessible and accommodating to persons with disabilities, families and couples celebrating special occasions. Overall, Hotel Chinzanso Tokyo is a true five-star luxury hotel that offers a noble level of hospitality and a truly unforgettable experience.
Situated in central Tokyo and connected to subway stations, this hotel has 251 rooms, designed in sophisticated modern Japanese style.
Summary of reviews
The Capitol Hotel Tokyu is a luxurious 5-star hotel that boasts exceptional facilities, friendly and welcoming staff and a great central location in Tokyo. The rooms are spacious and clean with beautiful Japanese-style interiors and awe-inspiring city views. Additionally, the hotel's spa and pool are top-notch and receive high praise from guests. The hotel is particularly popular among guests who appreciate the luxurious ambiance and top-quality services delivered by a professional and accommodating staff. Although dining can be expensive, guests agree that The Capitol Hotel Tokyu is a great choice for those looking for a memorable and truly exclusive experience in Tokyo. Overall, guests highly recommend this hotel and are eager to return.
One of the most iconic historical hotels in Japan, Imperial Hotel Tokyo welcomes guests for more than 120 years now. Boasting luxuriously decorated guestrooms and suites, impeccable service and refined cuisine, Imperial Hotel Tokyo offers only the best of Japanese hospitality.
Summary of reviews
The Imperial Hotel Tokyo is a luxurious and historic five-star hotel located in the heart of Tokyo, offering guests a convenient and central location with easy access to the subway and shopping areas. The hotel's breakfast is highly praised for its delicious selection and variety with guests appreciating the option to choose from different restaurants and room service. The rooms are generally comfortable and spacious with well-designed and convenient bathrooms, although some guests mention noise from neighboring rooms and a need for renovation in certain areas. The hotel's cleanliness and attention to hygiene are outstanding with daily room cleaning and regular replenishment of hygienic items. The staff is exceptional, providing wonderful, attentive and helpful service with multi-lingual abilities and attention to detail. The heavenly beds ensure a great night's sleep with guests praising the comfy beds and pillows. The Imperial Hotel Tokyo is a true gem that oozes with old world charm and historical significance, providing guests with the ultimate luxurious experience at a bargain compared to other five-star hotels in the area.
Conrad Tokyo hotel is ideally situated in the Shimbashi business district, overlooking Tokyo Bay and the ancient Hamarikyu Gardens. It occupies floors 28 to 37 of a Shiodome skyscraper and it boasts 290 luxurious rooms which offer panoramic views of the city and glamorous and artful interior decoration.
Summary of reviews
Conrad Tokyo is a luxurious five-star hotel located in the heart of Tokyo, offering guests easy access to public transport and main JR and metro stations. The hotel boasts exceptional views of Tokyo Bay and the city, providing a comfortable and hassle-free stay. The rooms are spacious and clean with comfortable beds and high-quality amenities. The staff is professional, friendly and accommodating, providing excellent service and attention to detail. The hotel is family-friendly with great amenities for children, including a pool and baby supplies. The spa and pool facilities are fantastic, although some amenities may be closed or operating on a reduced schedule during certain seasons. The breakfast buffet has received mixed reviews, but the inclusive facilities such as the gym and executive lounge are highly praised. The only downside mentioned by guests is the extra charge for WiFi. Overall, Conrad Tokyo is a magical and luxurious place that creates unforgettable memories for guests.
Keio Plaza Hotel Tokyo enjoys a prime location in Shinjuku, just a short walk from Shinjuku Station, making it highly accessible for travelers using public transportation. Despite its proximity to the bustling hub of Shinjuku, the hotel offers a tranquil environment slightly removed from the busiest areas. Guests appreciate the convenience of nearby dining, shopping and entertainment options, along with stunning views and spacious rooms. The hotel is well-connected, offering shuttle services to popular destinations such as Disneyland and direct airport limousine bus routes.
The breakfast experience at Keio Plaza Hotel Tokyo is well-regarded for its variety and quality with extensive options catering to both Japanese and Western tastes. Guests enjoy the delicious and plentiful offerings, though some find the price high and the experience occasionally crowded. Dining at the hotel is also praised with high-quality food and service across various on-site restaurants, though it can be expensive. Many guests choose to explore the numerous affordable dining options in the surrounding Shinjuku area.
Rooms at the hotel are generally spacious, clean and comfortable, a notable contrast to Tokyo's typically compact accommodations. Guests frequently mention the excellent views from higher floors, including the city skyline and Mount Fuji. However, some rooms have outdated furnishings and occasional issues with cleanliness and maintenance have been noted. The overall comfort and cleanliness, combined with the hotel's prime location, make it a solid choice for travelers.
The hotel's cleanliness is consistently highlighted with meticulous housekeeping and well-maintained common areas. Guests appreciate the spotlessly clean rooms and the attention to detail from the polite and attentive cleaning staff, contributing to a warm and welcoming environment.
The staff at Keio Plaza Hotel Tokyo are frequently commended for their politeness, friendliness and helpfulness. They provide prompt and accommodating service, often going above and beyond to meet guests' needs. While there are occasional mentions of unfriendly behavior from a few staff members, the overall experience is highly positive, significantly enhancing guests' stays.
The free WiFi at the hotel receives mixed reviews with many guests finding the in-room service weak, slow and prone to disconnections. While some guests did experience good WiFi, the general sentiment indicates a need for improved connectivity.
The gym at the hotel is functional but could benefit from additional equipment and amenities. The reservation system for access may be convenient for some but inconvenient for others. Guests appreciate the modern equipment available but suggest an expansion would enhance the experience.
While the hotel offers indoor and seasonal rooftop pools, their availability is often limited and they are sometimes closed even during hot months. Additional fees to use the pool can be an unexpected expense, causing disappointment for those who book specifically for this amenity.
Parking at the hotel is favorable with efficient valet services and ample space. Guests appreciate the reasonable daily fee and free shuttle service from the parking area. Some minor issues with accessibility and directions to and from the parking lot are noted, but overall, the experience is positive.
Keio Plaza Hotel Tokyo is well-suited for families, offering spacious rooms and special amenities for children such as baby cribs and kids' kits. The shuttle service to Disneyland is particularly convenient for family vacations. While there are some limitations like the lack of a family-friendly lobby area, the hotel’s cleanliness, calm surroundings and friendly staff make it an excellent choice for families.
Hotel New Otani Tokyo The Main is highly praised for its ideal location in central Tokyo. Guests consistently commend its serene, peaceful setting that contrasts with the bustling city, coupled with easy access to public transportation, restaurants, shops and landmarks. The pristine Japanese garden within the property provides a tranquil escape, enhancing the overall ambiance.
The breakfast experience at the hotel is noted for its high quality and varied offerings, including a buffet praised for its extensive selection and spectacular views. Guests appreciate the availability of breakfast at no additional cost at various on-site restaurants. However, some feel the buffet is costly and peak times can result in long waits.
When it comes to dining, the hotel stands out with an impressive array of restaurant options, delivering top-quality cuisine in elegant settings, some with beautiful garden views. The Sky Bar is particularly recommended for its luxurious atmosphere. However, the high dining costs and early closing times of certain restaurants are points of contention.
The spacious, comfortable rooms are another strong point, featuring modern amenities and impressive views of the gardens and skyline, including glimpses of Mt. Fuji on clear days. The cleanliness and quietness of the rooms contribute to a restful stay, although a few guests suggest that some rooms could use updates to match the hotel’s luxury standards.
Cleanliness is a highlight with meticulous room maintenance and immaculate public spaces. The well-maintained Japanese garden further adds to the hotel's charm. A minor criticism relates to occasional oversights in room cleaning, but these are rare.
The hotel's staff is often described as friendly, helpful and highly professional. Guests particularly appreciate the concierge service, which enhances their overall experience. There are occasional notes about inconsistency in hospitality, but these do not significantly detract from the positive perception of the staff.
The pool, although large and enjoyable, receives mixed reviews due to its seasonal availability, restricted operating hours and additional costs. Many guests feel complimentary access would significantly enhance their experience.
The bedding also garners mixed feedback with many praising the comfort and spaciousness of the beds, while some find them too firm for their liking. Despite this, the overall room comfort and ample space are well-regarded.
There is mixed feedback about the hotel’s five-star status. Some guests feel it exceeds expectations, while others believe it resembles a dated four-star property with five-star pricing. Navigation within the large hotel can be challenging and updating the decor could better justify its cost.
As a luxury hotel, Hotel New Otani Tokyo The Main generally meets high standards. The elegant ambiance, excellent service and exquisite Japanese gardens contribute to a luxurious and memorable stay, despite some guests noting areas for improvement. Overall, it remains a top choice for those seeking comfort, quality and an exceptional retreat in Tokyo.
Hotel East 21 Tokyo garners predominantly positive reviews across various categories, making it a commendable choice for travelers seeking a blend of convenience, comfort and service.
The hotel's **location** strikes a perfect balance between accessibility and tranquility. Situated just a 10-minute walk from Toyocho Station on the Tokyo Metro Tozai Line, it offers excellent transport connections to Narita and Haneda airports as well as popular attractions like the Tokyo Disney Resort. The surrounding area is rich with dining options, convenience stores and a shopping center integrated into the hotel complex, featuring pharmacies, cafes and massage services. Guests enjoy the peaceful neighborhood and the spectacular views of Tokyo Skytree, particularly at night. The complimentary shuttle service to Toyocho Station and Disneyland adds to the convenience, making it a popular choice for both city explorers and Disney enthusiasts.
The **breakfast** at the hotel receives high praise for its abundance and variety. The breakfast buffet offers a wide range of both Japanese and Western dishes with made-to-order omelettes, crispy bacon and udon noodles being particularly popular. Guests describe the breakfast as delicious and one of the best they have had in a hotel. Although some feel more variety, especially in Western options, could enhance the experience, the overall feedback is overwhelmingly positive.
The **dining options** at Hotel East 21 Tokyo are diverse and well-regarded. With several on-site and nearby restaurants offering a range of cuisines, guests can enjoy everything from ramen and KFC to fine French and Japanese dining. The sushi and Japanese restaurants on the top floor are particularly praised for their quality. While the in-hotel dining options are on the pricier side, the variety and quality generally meet guest expectations. Convenience is further enhanced by nearby supermarkets and convenience stores for quick meals or snacks.
Guest reviews of the **rooms** highlight their spaciousness and cleanliness with many appreciating the big windows offering stunning views of the Tokyo Skytree. Rooms are well-maintained, though a few comments mention slightly outdated facilities. Overall, guests find the rooms comfortable, clean and well-equipped with amenities like coffee makers and spacious bathrooms featuring long bathtubs.
**Cleanliness** is a consistent theme in guest reviews with high marks given to both rooms and common areas. Housekeeping is noted for their thoroughness and professionalism, contributing to a comfortable stay. Despite minor issues like occasional stained carpets, the hotel’s commitment to maintaining a spotless environment is clear.
The **staff** at Hotel East 21 Tokyo are frequently commended for their friendliness, helpfulness and professionalism. Guests appreciate the attentive and responsive nature of the staff, particularly at the front desk. Despite occasional language barriers, the staff’s enthusiasm and sincerity shine through, resulting in high levels of guest satisfaction.
The **free Wi-Fi** is generally well-regarded with many guests finding it stable and fast. While some experienced occasional connectivity issues, overall, the Wi-Fi meets the needs of most guests.
**Gym** and **pool** facilities receive mixed reviews. While both are praised for their quality and attractiveness, access to these amenities incurs significant fees. The gym is noted as being somewhat outdated and both facilities have restricted usage times. Despite these drawbacks, those willing to pay the extra charges appreciate the available amenities.
**Parking** is another well-reviewed aspect with guests noting the spacious and conveniently located parking lot. The affordability and extended availability of the parking are appreciated, though some believe the price could be lower.
Finally, the availability of an **EV charging station** adds convenience for visitors with electric vehicles, although the limited number of charging points and difficulty in using them due to socket compatibility could be improved.
In summary, Hotel East 21 Tokyo offers a well-rounded and positive experience with its convenient location, excellent breakfast, diverse dining options, clean and comfortable rooms and friendly staff, making it a highly recommended choice for travelers.