Just 5 minutes on foot from a metro station, this luxury, high-rise hotel overlooks the gardens and lakes of Tokyo Imperial Palace.
Summary of reviews
Palace Hotel Tokyo is a luxurious and elegant 5-star hotel located in the heart of Tokyo, offering an excellent location near various subway stations and major tourist destinations. The hotel is situated in a peaceful oasis with a stunning garden and a park nearby, perfect for relaxation. Guests can enjoy a morning jog around the beautiful Imperial Palace, which is right next to the hotel. The hotel's breakfast is considered the best by far during travelers' trips to Japan with a variety of excellent food and a great view. The rooms are spacious, well-maintained and oozing with high-end touches that make for an unforgettable stay with balconies offering stunning views of Tokyo. The staff's exceptional customer service and attentive nature are praised with guests noting the excellent service and natural hospitality from every staff member. The hotel is renowned for its exceptional services, catering to kids and business travelers alike. Overall, Palace Hotel Tokyo is a true gem that reminds guests of the beauty and splendor of the city, providing a perfect escape to relax and find solace.
One of the most iconic historical hotels in Japan, Imperial Hotel Tokyo welcomes guests for more than 120 years now. Boasting luxuriously decorated guestrooms and suites, impeccable service and refined cuisine, Imperial Hotel Tokyo offers only the best of Japanese hospitality.
Summary of reviews
The Imperial Hotel Tokyo is a luxurious and historic five-star hotel located in the heart of Tokyo, offering guests a convenient and central location with easy access to the subway and shopping areas. The hotel's breakfast is highly praised for its delicious selection and variety with guests appreciating the option to choose from different restaurants and room service. The rooms are generally comfortable and spacious with well-designed and convenient bathrooms, although some guests mention noise from neighboring rooms and a need for renovation in certain areas. The hotel's cleanliness and attention to hygiene are outstanding with daily room cleaning and regular replenishment of hygienic items. The staff is exceptional, providing wonderful, attentive and helpful service with multi-lingual abilities and attention to detail. The heavenly beds ensure a great night's sleep with guests praising the comfy beds and pillows. The Imperial Hotel Tokyo is a true gem that oozes with old world charm and historical significance, providing guests with the ultimate luxurious experience at a bargain compared to other five-star hotels in the area.
Superbly situated in the business district of Marunouchi, within minutes' walking distance of the shopping capital of Ginza, this luxury hotel offers stunning city views, sophisticated facilities, extraordinary dining options and luxurious comfort.
Summary of reviews
The Peninsula Tokyo is a luxurious 5-star hotel that offers exceptional service and amenities. The hotel's location is highly praised by guests with easy access to both gardens and the shopping center. The breakfast options are of high quality and typically excellent with a variety of Japanese and Western cuisine available. The rooms are spacious, clean and beautifully designed with personalized control systems and excellent amenities. The hotel's cleanliness is highly appreciated by guests with excellent attention to detail and COVID-19 prevention measures in place. The staff is incredibly kind, friendly and helpful, going above and beyond to ensure a comfortable and enjoyable stay. The spa and pool facilities are fantastic with guests highly recommending taking advantage of them. The hotel is also family-friendly with baby-friendly facilities and excellent service. The beds are comfortable and cozy, providing guests with a great night's sleep. Overall, The Peninsula Tokyo is a perfect and worth-your-dollars hotel, making for an amazing stay, whether for business or leisure.
Keio Plaza Hotel Tokyo enjoys a prime location in Shinjuku, just a short walk from Shinjuku Station, making it highly accessible for travelers using public transportation. Despite its proximity to the bustling hub of Shinjuku, the hotel offers a tranquil environment slightly removed from the busiest areas. Guests appreciate the convenience of nearby dining, shopping and entertainment options, along with stunning views and spacious rooms. The hotel is well-connected, offering shuttle services to popular destinations such as Disneyland and direct airport limousine bus routes.
The breakfast experience at Keio Plaza Hotel Tokyo is well-regarded for its variety and quality with extensive options catering to both Japanese and Western tastes. Guests enjoy the delicious and plentiful offerings, though some find the price high and the experience occasionally crowded. Dining at the hotel is also praised with high-quality food and service across various on-site restaurants, though it can be expensive. Many guests choose to explore the numerous affordable dining options in the surrounding Shinjuku area.
Rooms at the hotel are generally spacious, clean and comfortable, a notable contrast to Tokyo's typically compact accommodations. Guests frequently mention the excellent views from higher floors, including the city skyline and Mount Fuji. However, some rooms have outdated furnishings and occasional issues with cleanliness and maintenance have been noted. The overall comfort and cleanliness, combined with the hotel's prime location, make it a solid choice for travelers.
The hotel's cleanliness is consistently highlighted with meticulous housekeeping and well-maintained common areas. Guests appreciate the spotlessly clean rooms and the attention to detail from the polite and attentive cleaning staff, contributing to a warm and welcoming environment.
The staff at Keio Plaza Hotel Tokyo are frequently commended for their politeness, friendliness and helpfulness. They provide prompt and accommodating service, often going above and beyond to meet guests' needs. While there are occasional mentions of unfriendly behavior from a few staff members, the overall experience is highly positive, significantly enhancing guests' stays.
The free WiFi at the hotel receives mixed reviews with many guests finding the in-room service weak, slow and prone to disconnections. While some guests did experience good WiFi, the general sentiment indicates a need for improved connectivity.
The gym at the hotel is functional but could benefit from additional equipment and amenities. The reservation system for access may be convenient for some but inconvenient for others. Guests appreciate the modern equipment available but suggest an expansion would enhance the experience.
While the hotel offers indoor and seasonal rooftop pools, their availability is often limited and they are sometimes closed even during hot months. Additional fees to use the pool can be an unexpected expense, causing disappointment for those who book specifically for this amenity.
Parking at the hotel is favorable with efficient valet services and ample space. Guests appreciate the reasonable daily fee and free shuttle service from the parking area. Some minor issues with accessibility and directions to and from the parking lot are noted, but overall, the experience is positive.
Keio Plaza Hotel Tokyo is well-suited for families, offering spacious rooms and special amenities for children such as baby cribs and kids' kits. The shuttle service to Disneyland is particularly convenient for family vacations. While there are some limitations like the lack of a family-friendly lobby area, the hotel’s cleanliness, calm surroundings and friendly staff make it an excellent choice for families.
APA Hotel & Resort Ryogoku Ekimae Tower has garnered mostly positive reviews across various aspects of its offerings. Guests frequently commend its exceptional location, which provides easy access to transportation options like the nearby Ryogoku JR and Oedo Line stations. This prime positioning makes it convenient for exploring Tokyo's major attractions such as Akihabara, Asakusa and Shibuya, while also being close to local gems like the Ryogoku Kokugikan and Hokusai Museum. Visitors appreciate the tranquility of the location coupled with its connectivity, making it a restful yet strategic base for Tokyo explorations.
The breakfast experience at the hotel receives high praise for its variety and taste, albeit with some guests finding it pricey. The morning buffet caters well to both Japanese and Western dietary preferences, offering a range of dishes from miso soup and omelets to croissants and Japanese curry. The spacious dining area and the live omelette station are standout features, making breakfast a noteworthy part of the stay.
Guests also enjoy the mix of dining experiences available on-site, including a buffet restaurant, a bistro and a café. While the on-site dining options can be expensive, the 31st-floor dinner provides a pleasant atmosphere for those seeking a fancy dining experience. The convenience of a 24/7 Lawson convenience store within the hotel is frequently mentioned as a handy alternative for quick meals.
The rooms, though compact, are efficiently designed and equipped with all necessary amenities. Cleanliness and modern decor consistently receive positive feedback. High-floor rooms offer stunning views of Tokyo, particularly of landmarks like the Skytree, enhancing the overall guest experience. Despite some minor issues like the need for requested daily cleaning, most guests find the rooms comfortable and practical.
Cleanliness across the hotel is regularly praised, from the spotless rooms to the well-maintained communal spaces. Guests appreciate the modern amenities and the sumo-themed decorations that add to the hotel’s appealing atmosphere.
The hotel staff are generally described as friendly, helpful and professional. Instances of language barriers are noted but do not significantly detract from the overall positive interactions with the staff, who are commended for their attentive service.
Free Wi-Fi in the rooms is another strong point with guests reporting reliable and fast connections. However, the lobby’s Wi-Fi could use improvement.
The gym, although small and limited in equipment, is functional and appreciated for its cleanliness and quietness. The rooftop pool offers stunning city views and adds to the relaxation experience, though some guests find the additional access fee a bit pricey.
Parking at the hotel receives mixed reviews due to its limited availability and additional cost. Nonetheless, it remains a convenient option for those traveling by car.
In summary, APA Hotel & Resort Ryogoku Ekimae Tower is well-regarded for its strategic location, clean and comfortable accommodations, diverse breakfast offerings and friendly staff, making it a convenient and enjoyable choice for visitors exploring Tokyo.
The Hilton Tokyo Odaiba is a highly recommended hotel for its fantastic location and views. With a metro station right in front, guests have easy access to Tokyo's hotspots, while a nearby mall offers a variety of dining options. The hotel's outdoor pool and baths also offer amazing views of the bay and Rainbow Bridge. The spacious and comfortable rooms are larger than usual for Tokyo standards and come with balconies and incredible views, making them perfect for a romantic getaway. While some guests have noted minor room maintenance issues, the hotel is still considered a good value for the price paid. The exceptional service provided by the hotel's friendly and attentive staff is highly praised with some guests claiming to have never experienced such top-level service in Japan before. The breakfast buffet is highly recommended with a plethora of options in the Western-style spread. The hotel also offers spa and pool facilities with some guests noting that the spa access is a bit of a trek from the hotel rooms. Overall, the Hilton Tokyo Odaiba is considered a beautiful and clean hotel with a great environment, making it a highly recommended stay for visitors looking for a memorable experience in Tokyo.
Contemporary luxury meets traditional Japanese elegance in this 5-star hotel, which boasts 164 guestrooms including 8 suites. Apart from a convenient location in the heart of Tokyo, Andaz Tokyo also offers panoramic views of the city and of Tokyo Tower, as well as a plethora of amenities and facilities to help guests relax and unwind after a long day.
Summary of reviews
Andaz Tokyo - A Concept by Hyatt is a luxurious hotel located in the center of Tokyo, offering stunning 360-degree views of the city's bustling business district, Hibiya Park and the Imperial Palace. The hotel's prime location above the Toranomon Hills Station makes it easily accessible to other stations, including Ginza and Roppongi. Guests have praised the quality of breakfast served at the hotel, describing it as delicious and incredible with a wide variety of food items. The rooms are spacious, stylish, clean and modern, reflecting Japanese style and offering a cozy and homely atmosphere with excellent amenities. The hotel has exemplary cleanliness standards with the housekeeping team maintaining neat and tidy rooms. The staff are friendly, helpful and efficient, providing excellent service and attention to detail. Andaz Tokyo - A Concept by Hyatt is a must-visit hotel for anyone looking for an exceptional experience in Tokyo, offering a perfect balance between comfort and opulence, making for a truly luxurious stay.
Experience a more traditional side of Japan and spend some precious moments of relaxation in the luxurious garden oasis of Hotel Chinzanso Tokyo in the midst of this bustling capital. The hotel's gardens date back to 1861 and have always been lauded for their elegance and beauty. If you are seeking a tranquil and beautiful retreat in the middle of Tokyo, then Hotel Chinzanso Tokyo is the ideal hotel for you.
Summary of reviews
Hotel Chinzanso Tokyo is a luxurious oasis located away from the noise and crowds of central Tokyo. The exceptional scenery and beautiful Japanese garden make for a serene and peaceful atmosphere that allows guests to escape the hustle and bustle of the city while still being in the heart of Tokyo. The rooms are spacious, elegant and comfortable with great views of the garden or city, while the impeccable cleanliness of the hotel is impressive. The attentive and friendly staff go above and beyond to provide personalized service that makes guests feel special. The hotel offers a diverse array of restaurants serving delicious food and the pool and spa are top-notch. The hotel is also accessible and accommodating to persons with disabilities, families and couples celebrating special occasions. Overall, Hotel Chinzanso Tokyo is a true five-star luxury hotel that offers a noble level of hospitality and a truly unforgettable experience.
Situated in central Tokyo and connected to subway stations, this hotel has 251 rooms, designed in sophisticated modern Japanese style.
Summary of reviews
The Capitol Hotel Tokyu is a luxurious 5-star hotel that boasts exceptional facilities, friendly and welcoming staff and a great central location in Tokyo. The rooms are spacious and clean with beautiful Japanese-style interiors and awe-inspiring city views. Additionally, the hotel's spa and pool are top-notch and receive high praise from guests. The hotel is particularly popular among guests who appreciate the luxurious ambiance and top-quality services delivered by a professional and accommodating staff. Although dining can be expensive, guests agree that The Capitol Hotel Tokyu is a great choice for those looking for a memorable and truly exclusive experience in Tokyo. Overall, guests highly recommend this hotel and are eager to return.
The Okura Tokyo is a luxury hotel located in a tranquil part of Tokyo within walking distance or a short cab ride from Akasaka, Azabujuban and Roppongi with excellent service and facilities. The view from the rooms is amazing with glimpses of Tokyo Tower and even Mt. Fuji from the corner suites. The hotel offers a first-class breakfast with many choices available and quality was excellent, but some reviewers did note that the breakfast was a little expensive. The rooms are efficient, spacious and equipped with all amenities expected of a high-end establishment with steam baths, saunas and breathtaking views of Tokyo and Mt. Fuji. The hotel is incredibly clean and has a warm and welcoming atmosphere. The staff is in a league of their own with their hospitable nature, which only enhances the gorgeous luxury hotel. Guests enjoy the beautiful rooms and modern amenities, as well as the exceptional service they received throughout their stay. If you're looking to indulge in the ultimate luxury experience in Tokyo, The Okura Tokyo is a must-visit.
Ascott Marunouchi Tokyo stands out as a premier luxury hotel in the bustling heart of Tokyo, celebrated for its remarkable location, exceptional service, and unparalleled amenities. Nestled in the prestigious Marunouchi district, the hotel offers a serene retreat amidst the city's financial center, just a stone's throw from the Imperial Palace and its lush gardens. The convenient access to Tokyo Station and direct connections to Otemachi Station enhance its appeal, providing guests with seamless transit options to popular areas like Shinjuku, Shibuya, and Ginza.
Guests are consistently impressed by the hotel's spacious and modern rooms, which offer apartment-style accommodations complete with kitchenettes and full kitchens, making them ideal for both short and long stays. The rooms are noted for their generous size, cleanliness, and luxurious features, including large soaking tubs and panoramic views of the Tokyo skyline or the Imperial Gardens. The comfort of the beds and the quality of the linens contribute significantly to the restful experience.
The breakfast offerings, while met with mixed reviews, are generally praised for their quality and the warm service provided by the staff. Guests appreciate the flexibility of in-room kitchens, which allow them to explore nearby dining options in the vibrant city.
The hotel's gym and wellness facilities receive high praise for their quality, being available 24/7 at no additional charge, complemented by an impressive swimming pool. The exceptional cleanliness and maintenance of the hotel further underscore its commitment to providing a pristine environment.
A cornerstone of the Ascott Marunouchi Tokyo experience is the outstanding service delivered by the hotel staff. Known for their professionalism, friendliness, and multi-lingual capabilities, the staff consistently goes above and beyond to meet the needs of the guests, ensuring personalized and attentive service.
Overall, Ascott Marunouchi Tokyo presents a blend of modern luxury and comfort, positioning itself as a top choice for both business and leisure travelers. Its combination of strategic location, luxurious accommodations, and exemplary service confirms its status as a true five-star establishment in Tokyo.
Daiwa Roynet Hotel Tokyo Osaki enjoys an exceptional reputation primarily due to its excellent location, clean facilities and courteous staff. Situated a short walk from Osaki Station, the hotel offers seamless connectivity to the JR Yamanote Line, allowing guests to easily explore popular districts like Shibuya and Shinjuku. This prime location also provides quiet surroundings, abundant amenities such as shops and restaurants and quick access to attractions like Shinagawa and Odaiba Beach.
Guests consistently praise the hotel's cleanliness, noting that both the rooms and common areas are spotlessly maintained. The modern, spacious rooms are a highlight, comfortably accommodating large luggage and offering features like daily bottled water, massage chairs and even views of Mt. Fuji. Despite a few comments on minor ventilation or smell issues, the overall cleanliness and comfort of the rooms are highly appreciated.
The staff at Daiwa Roynet Hotel Tokyo Osaki receive widespread commendation for their friendliness and professionalism. Guests frequently highlight the team's attentiveness and helpfulness, noting their willingness to assist with various needs and maintain a pleasant atmosphere. The 24-hour front desk further ensures that assistance is always available.
While the breakfast offerings receive mixed reviews with some guests finding them basic and repetitive, others appreciate the variety and quality of the Japanese dishes. The breakfast could benefit from more diversity to cater to a wider range of preferences.
Opinions on the bed comfort vary with some guests praising the large size and exceptional cleanliness while others find the mattresses too hard. Nevertheless, the overall quality of the beds and the quietness of the air conditioning add to the positive experience.
In summary, Daiwa Roynet Hotel Tokyo Osaki stands out as a highly recommended option for its strategic location, clean and comfortable rooms and excellent staff service, making it a preferred choice for both business and leisure travelers in Tokyo.
La Vista Tokyo Bay receives high praise for its stunning location, exceptional facilities, and stellar service, making it a popular choice for travelers seeking a serene and luxurious stay in Tokyo. Its prime position near landmarks such as the Toyosu Market, TeamLab Planets, and convenient transportation links offers guests breathtaking views of Tokyo Bay, the Tokyo Tower, and Mount Fuji. Despite being slightly outside the city's hustle, the peaceful environment is ideal for relaxation, enhanced by an impressive rooftop onsen and spa facilities.
The breakfast at La Vista Tokyo Bay stands out as one of Tokyo's finest, offering a lavish buffet with a wide array of Japanese and continental dishes, reflecting the hotel's proximity to the fresh produce at Toyosu Market. Guests particularly enjoy the seafood options like sashimi and ikura don, alongside specialties like midnight soba and tempura. Though occasionally crowded, the breakfast experience remains a highlight of the stay.
Dinner options, including a unique late-night ramen service, are celebrated for their taste and quality. While the menu selection could be broader, the Japanese-style dinner and matsutake rice set receive specific acclaim. The attentive and accommodating service further enriches the dining experience.
Guest rooms are noted for exceeding Tokyo's typical standards in size and comfort, with thoughtful design elements enhancing the sense of space. The clean and stylish decor complements the stunning views of Tokyo Bay and iconic landmarks. Despite minor issues like dim lighting or smaller sizes in some rooms, the overall accommodations are highly rated.
Cleanliness is exemplary throughout the hotel, with diligent daily maintenance ensuring spotless rooms and facilities. The elegant onsen and airy baths are particularly praised for their pristine condition, contributing to a serene and inviting atmosphere.
Staff at La Vista Tokyo Bay are renowned for their exceptional customer service, striking a balance of professionalism and warmth that leaves a lasting impression on guests. Although there are occasional language barriers, the staff's earnest dedication to guest satisfaction is evident.
The free Wi-Fi is generally satisfactory, though some connectivity issues in common areas could be improved. The hotel's spa is a standout feature, with its 14th-floor onsen offering rejuvenating experiences against a backdrop of Tokyo Bay's stunning vistas.
While the pool entails an additional fee, it is admired for its cleanliness and near-private setting. On-site parking provides convenience, though improvements in availability and fee schedules could enhance the experience.
La Vista Tokyo Bay is a family-friendly hotel with amenities that cater to children, making it an excellent choice for families seeking both relaxation and exploration. With its winning combination of location, amenities, cleanliness, and service, this hotel delivers a memorable Tokyo experience.
Offering elegantly appointed and spacious guestrooms, exquisite cuisine, an invigorating spa and fitness club, a bakery and pastry shop, a seasonal outdoor pool, a conference room and a very convenient location in the heart of Tokyo, Grand Nikko Tokyo Daiba is an ideal hotel for all kinds of travellers.
Summary of reviews
The Grand Nikko Tokyo Daiba is a luxurious and sophisticated 5-star hotel that offers exceptional services and facilities. The hotel's location is perfect for a vacation with easy access to transportation and nearby shopping malls and restaurants. Guests have praised the hotel's cleanliness, spacious and well-equipped rooms and friendly and accommodating staff. The breakfast is delicious and offers a variety of options, including sushi. The swimming pool is clean and comfortable, although access is chargeable and children under 16 are not allowed. The hotel is also accommodating to families with young children, offering larger beds and child toilet seats. Business travelers will appreciate the hotel's convenient services and good value for money. The hotel is also accessible for guests with disabilities. Overall, the Grand Nikko Tokyo Daiba is a superb hotel that provides guests with a memorable and indulgent stay.
The Hilton Tokyo Hotel is a luxurious and exceptional five-star hotel that offers guests a fantastic experience. The hotel's location near Shinjuku station is convenient for exploring Tokyo and the included breakfast is highly recommended with a vast array of options. The rooms are clean, comfortable and spacious with lovely decor and pleasant ambiance. The hotel's impeccable cleanliness and exceptional staff are noteworthy qualities and the beds are described as comfortable and cozy. The hotel offers great facilities, including a lovely indoor pool, sauna and gym. The hotel is also a great choice for families with kids and the romantic atmosphere has been praised by guests. While there were some minor issues with wifi and breakfast service, the majority of guests highly recommend this fantastic hotel for both business and leisure travelers.
The Sheraton Miyako Hotel Tokyo is a great choice for those looking for a convenient and enjoyable stay in Tokyo. The location is exceptional with easy access to supermarkets, convenience stores and train stations. The hotel offers a shuttle service to the nearby Meguro Station and guests can enjoy beautiful garden views. The rooms are spacious and comfortable with high ceilings and soft, clean bedding. While some rooms may be showing their age, the hotel offers a peaceful and calming atmosphere. The hotel's cleanliness is also praised with guests appreciating the efforts made to keep everything sanitary. The staff is consistently praised for their helpfulness, friendliness and professionalism with guests feeling welcomed and well-cared for throughout their stay. Overall, the Sheraton Miyako Hotel Tokyo is a great option for those seeking a clean, comfortable and hospitable stay in Tokyo.
Housed in a skyscraper, Cerulean Tower Tokyu Hotel's guestrooms occupy floors 19 to 37 and offer magnificent panoramic views of the city of Tokyo. This luxurious hotel also offers spacious and elegant accommodation, 24-hour meal services, exquisite cuisine, a business salon and a fitness club.
Summary of reviews
The Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel is a fantastic choice for travelers looking for a convenient location in the heart of Shibuya. The hotel's spacious and comfortable rooms offer stunning views and are impeccably clean. The staff is exceptional, providing friendly and professional service and the hotel's atmosphere is lovely. Although some guests had mixed feelings about the breakfast and gym, the hotel's amenities and facilities are excellent, making it a proper 5-star hotel perfect for a visit to Tokyo. Families will appreciate the hotel's family-friendly amenities and guests looking for comfortable beds will not be disappointed. Overall, the Cerulean Tower Tokyu Hotel is a luxurious and gorgeous hotel that offers exceptional hospitality and is the perfect place to stay in Shibuya.
True luxury and elegance await in this 5-star hotel housed in a skyscraper and boasting a central location in Tokyo. The Ritz-Carlton, Tokyo offers 245 rooms and suites, 3 restaurants and a 2,000 square metre long spa on the 46th floor. Apart from the luxurious accommodation and services, guests can also enjoy magnificent panoramic views of the city and Mount Fuji.
Summary of reviews
The Ritz-Carlton, Tokyo is a top-notch hotel that impresses guests with its stunning views, comfortable and spacious rooms and exceptional service. Guests particularly enjoy the beautiful city views from their rooms, as well as the cleanliness and easy access to the pool. The hotel's restaurant and bathroom facilities are also praised. The staff are professional, friendly and go above and beyond to ensure guests have the best possible stay. While there were a few instances of weak English skills among some staff members, the hospitality and friendliness of the staff make up for it. The hotel is also a great place to plan a proposal as the staff offer exceptional support during such moments. Overall, guests leave feeling warm and satisfied with their experience at The Ritz-Carlton, Tokyo.
Hotel East 21 Tokyo garners predominantly positive reviews across various categories, making it a commendable choice for travelers seeking a blend of convenience, comfort and service.
The hotel's **location** strikes a perfect balance between accessibility and tranquility. Situated just a 10-minute walk from Toyocho Station on the Tokyo Metro Tozai Line, it offers excellent transport connections to Narita and Haneda airports as well as popular attractions like the Tokyo Disney Resort. The surrounding area is rich with dining options, convenience stores and a shopping center integrated into the hotel complex, featuring pharmacies, cafes and massage services. Guests enjoy the peaceful neighborhood and the spectacular views of Tokyo Skytree, particularly at night. The complimentary shuttle service to Toyocho Station and Disneyland adds to the convenience, making it a popular choice for both city explorers and Disney enthusiasts.
The **breakfast** at the hotel receives high praise for its abundance and variety. The breakfast buffet offers a wide range of both Japanese and Western dishes with made-to-order omelettes, crispy bacon and udon noodles being particularly popular. Guests describe the breakfast as delicious and one of the best they have had in a hotel. Although some feel more variety, especially in Western options, could enhance the experience, the overall feedback is overwhelmingly positive.
The **dining options** at Hotel East 21 Tokyo are diverse and well-regarded. With several on-site and nearby restaurants offering a range of cuisines, guests can enjoy everything from ramen and KFC to fine French and Japanese dining. The sushi and Japanese restaurants on the top floor are particularly praised for their quality. While the in-hotel dining options are on the pricier side, the variety and quality generally meet guest expectations. Convenience is further enhanced by nearby supermarkets and convenience stores for quick meals or snacks.
Guest reviews of the **rooms** highlight their spaciousness and cleanliness with many appreciating the big windows offering stunning views of the Tokyo Skytree. Rooms are well-maintained, though a few comments mention slightly outdated facilities. Overall, guests find the rooms comfortable, clean and well-equipped with amenities like coffee makers and spacious bathrooms featuring long bathtubs.
**Cleanliness** is a consistent theme in guest reviews with high marks given to both rooms and common areas. Housekeeping is noted for their thoroughness and professionalism, contributing to a comfortable stay. Despite minor issues like occasional stained carpets, the hotel’s commitment to maintaining a spotless environment is clear.
The **staff** at Hotel East 21 Tokyo are frequently commended for their friendliness, helpfulness and professionalism. Guests appreciate the attentive and responsive nature of the staff, particularly at the front desk. Despite occasional language barriers, the staff’s enthusiasm and sincerity shine through, resulting in high levels of guest satisfaction.
The **free Wi-Fi** is generally well-regarded with many guests finding it stable and fast. While some experienced occasional connectivity issues, overall, the Wi-Fi meets the needs of most guests.
**Gym** and **pool** facilities receive mixed reviews. While both are praised for their quality and attractiveness, access to these amenities incurs significant fees. The gym is noted as being somewhat outdated and both facilities have restricted usage times. Despite these drawbacks, those willing to pay the extra charges appreciate the available amenities.
**Parking** is another well-reviewed aspect with guests noting the spacious and conveniently located parking lot. The affordability and extended availability of the parking are appreciated, though some believe the price could be lower.
Finally, the availability of an **EV charging station** adds convenience for visitors with electric vehicles, although the limited number of charging points and difficulty in using them due to socket compatibility could be improved.
In summary, Hotel East 21 Tokyo offers a well-rounded and positive experience with its convenient location, excellent breakfast, diverse dining options, clean and comfortable rooms and friendly staff, making it a highly recommended choice for travelers.
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