InfoSummary of reviewsThe Brae Hotel is celebrated for its exceptional location in the center of Brae, making it an ideal base for exploring the Shetland Islands. Guests appreciate the easy access to local amenities, beautiful sea views and proximity to ferry services for further adventures. The hotel's breakfast offerings often receive high praise for their variety and freshness, accommodating different dietary needs, though vegetarian options could be improved. Dinner at the hotel's restaurant is a highlight with well-cooked and delicious meals that cater to various dietary preferences.
The rooms are spacious, clean and comfortable with ample bathroom space and particularly cozy beds, contributing to a relaxing stay. Despite some minor critiques about decor and limited room amenities, the overall impression is positive. Cleanliness throughout the property is consistently emphasized with guests lauding the spotless and well-maintained environment.
The Brae Hotel's staff are frequently commended for their friendliness, helpfulness and professionalism, leaving a lasting positive impression on visitors. The Wi-Fi is strong in public areas but can be inconsistent in rooms, indicating an area for potential improvement. Nonetheless, the combination of a fantastic location, excellent dining, clean and comfortable rooms and exceptional staff makes The Brae Hotel a standout choice for a pleasant and convenient stay in Shetland. Show more
InfoSummary of reviewsThe Shetland Hotel stands out for its excellent location in the heart of Lerwick, making it a perfect base for exploring the area. Its close proximity to the main ferry terminal and bus services enhances convenience for guests relying on public transport, while ample free parking caters to those with cars. The hotel offers a positive breakfast experience, appreciated for its variety and quality, particularly the traditional favorites like bacon and kippers. The dining experiences overall are impressive, with dinner receiving positive remarks for its presentation and flavors, contributing to a pleasant dining atmosphere.
Guests find the rooms at The Shetland Hotel spacious, clean, and well-maintained, often equipped with amenities like smart TVs and coffee machines. The cleanliness of the rooms is noteworthy, although some public spaces could benefit from more attention. The helpful and friendly staff consistently receives high praise for their exceptional service, enhancing the overall guest experience with their warm and accommodating demeanor.
While the hotel excels in many areas, some criticisms are directed towards the beds, with guests frequently noting uncomfortable mattresses that require updating. Addressing this issue could significantly boost guest comfort during their stay. Despite this, the combination of a prime location, attentive staff, well-appointed rooms, and high-quality dining makes The Shetland Hotel a commendable option for visitors seeking a reliable and enjoyable stay in Lerwick. Show more
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