Trier, Herrenbrünnchen 84 49.74394,6.64589(Show on Map)
4.9
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Babel hotel in Trier garners positive reviews primarily for its strategic location and welcoming staff. Situated centrally, the hotel offers convenient access to major city attractions, including the Porta Nigra, and is just a short walk from the main train station. Its positioning near the city center allows guests to easily explore local shops, restaurants, and sites, and its proximity to public transport enhances mobility for visitors looking to venture further afield. Despite being centrally located, Babel offers a peaceful environment in a quiet residential area, ensuring restful nights. The availability of parking adds another layer of convenience for guests.
However, the hotel faces significant criticism in other areas, especially concerning room conditions and cleanliness. Guests have frequently pointed out that the rooms require urgent attention and renovation due to issues like mold, moisture stains, and unpleasant odors. The state of the furniture and the general cleanliness appears lacking, with complaints of dirty floors and linens. The shared and common areas, including the kitchen and terrace, were similarly criticized for their lack of hygiene and inadequate maintenance.
Despite these challenges, Babel is praised for its friendly and accommodating staff who contribute positively to the visitor experience. The staff, including Ana and the host, have been commended for their warmth, attentiveness, and willingness to assist, creating a welcoming atmosphere. This level of service ensures guests feel valued, highlighting the staff as a comforting presence in the hotel.
In summary, while Babel excels in location and hospitality, it would benefit significantly from improvements in room quality and cleanliness to elevate the guest experience and meet reasonable accommodation standards.
Parking
Cheap
Room Types
One-Bedroom Apartment with Balcony - Medard Str 75This apartment includes free WiFi, satellite TV, and a fully-equipped kitchenette with dining area.
One-Bedroom Apartment with Terrace - Medard Str 75This apartment includes free WiFi, satellite TV, and a fully-equipped kitchenette with dining area.
Queen Studio with Sofa Bed - Am Herrenbrünnchen 84This studio has a private entrance, satellite TV and a dining area.
Please note that the studio is located at Herrenbrünnchen 84. This is a 5-minute drive or a 20-minute walk from the other apartments. Please contact the property in advance to let them know when you will be arriving. The property may be able to provide a transfer from the train station or to the studio, especially for older guests.
Comfort Apartment - Medard Str 75This apartment has satellite TV and sofa.
Queen Studio with Sofa Bed - Am Herrenbrünnchen 84Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio has parquet floors, a seating area with a flat-screen TV with cable channels, a private entrance, a coffee machine, as well as a dining area. The unit has 2 beds.
Queen Studio with Sofa Bed - Roon Str. 8Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The studio features a private entrance, a coffee machine, a seating area as well as a dining area. The unit offers 2 beds.
Small StudioThis studio features a seating area and private entrance.
Guest Reviews
4.9
Rated
Review Summaries
Location
Babel hotel boasts a prime location that serves as an excellent base to explore the heart of Trier. Positioned centrally, it affords guests easy access to important city landmarks, including a brief three-minute stroll to the main train station and the historic Porta Nigra. The hotel is strategically placed near the city center, making it conveniently close to shops, restaurants, and popular attractions. The proximity to public transport options such as the bus station enhances its appeal for those wishing to venture further afield.
For those who appreciate tranquility, the hotel's placement in a quiet residential area ensures peaceful nights, despite its central location. The availability of parking is an added convenience for travelers with vehicles. While the vibrant central location has its advantages, some guests noted that it comes with its share of noise from the main road. Overall, Babel serves as a practical choice for travelers seeking a comfortable and accessible stay in Trier, complemented by friendly service and gracious hospitality.
Rooms
The rooms at Babel have received significant criticism from guests. Many reviewers highlight the rundown nature of the accommodation, noting issues such as mold, moisture stains, and a persistent unpleasant odor. The furniture appears to be cobbled together or sourced from bulky waste, contributing to an overall shabby appearance. Cleanliness is a major concern, with reports of lint-covered sheets, dirty floors, and walls in need of attention. Some guests describe the rooms as small and not representative of the promotional images, adding to their disappointment. The distance from the city center and lack of parking are additional drawbacks, although a free parking space is available in the underground garage. Issues with the kitchen equipment and an unsightly terrace further contribute to the negative experience. Overall, guests suggest that a complete renovation is necessary to address these problems.
Beds
The reviews for Babel reveal a concerning consensus regarding the beds in the hotel. Guests consistently expressed dissatisfaction with various aspects of the bedding, ranging from issues of cleanliness to overall comfort. A recurrent theme in the feedback is the poor quality of mattresses and covers, with many describing the mattresses as saggy and stained. There were mentions of unpleasant odors lingering on the linens and a general feeling that the bed sheets were not fresh. Additionally, several reviews indicated that cleanliness was a significant concern, with mentions of dirty sheets and even pests near the beds. Overall, it is evident that the bedding did not meet guests' expectations, impacting their overall experience at the hotel.
Cleanliness
Babel appears to have left a lasting impression, albeit not for the right reasons. Guests consistently noted issues with cleanliness and maintenance, indicating that the hotel's facilities seem to be in serious need of attention. Many reviews mention the overall dirtiness of the rooms and apartments, with specific complaints about mold, dampness, and unpleasant odors. The sanitary facilities, kitchen units, and furniture were frequently described as worn and outdated, which detracted from the comfort of the stay. Towels and bed linens weren't spared, as they were reported to be slightly damp and harboring unwelcome surprises like hair and stains.
The shared and common areas did not fare much better, with guests reporting a general lack of hygiene and an uninviting scent upon entry. The kitchen areas were described as modestly equipped, often still showing signs of previous occupants. Furthermore, the terrace was likened to a garbage dump, adding to the overall neglected appearance of the property. Regrettably, these pervasive cleanliness issues led many to conclude that Babel failed to meet reasonable standards for enjoyable accommodation.
Staff
Babel receives notable praise for its friendly and accommodating staff. The owner and host are frequently highlighted for their welcoming nature and attentiveness, with several guests noting their exceptional friendliness and willingness to assist. The lady handling key handovers makes a positive impression with her helpful demeanor, and Ana, as well as other staff members, consistently contribute to guests feeling valued and well-cared for during their stay. The flexibility of the staff, including accommodating late check-ins, is also appreciated by visitors. Despite a few isolated incidents where communication with the owner was less than prompt, the overall sentiment is one of satisfaction with the warm and helpful service provided by Babel's team.
