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Summary of reviewsHotel Porta Nigra in Trier consistently earns high marks from visitors for its prime central location, just steps away from the iconic Porta Nigra and the lively pedestrian zone with its shops, bars and restaurants. The hotel's proximity to the main train station and private parking options adds to its convenience, making it an ideal base for exploring the city's historic and cultural sites. Guests also appreciate the tranquil environment of the hotel, despite its bustling surroundings, ensuring a peaceful stay.
The breakfast at Hotel Porta Nigra is another highlight, frequently described as delicious, varied and abundant. Freshly baked pastries, a variety of bread rolls and a well-stocked buffet cater to different tastes and dietary preferences. The setting is cozy and the staff add to the positive experience with their friendly and efficient service. While some suggest more fresh fruit and variety, the overall consensus is that the breakfast offers excellent value for money.
The rooms at Hotel Porta Nigra provide a range of accommodations from spacious, well-furnished apartments to smaller, functional rooms suitable for short stays. Guests praise the modern, clean and cozy ambiance, particularly favoring the newly renovated rooms with contemporary furnishings. Despite occasional noise from street-facing rooms and some minor size-related complaints, the rooms are generally considered comfortable and well-maintained, contributing to a pleasant stay.
Cleanliness is a strong point for the hotel with guests frequently highlighting the spotless and well-kept rooms and common areas. The bathrooms, in particular, receive commendations for their cleanliness. While there are occasional critiques about minor housekeeping oversights, the overall impression is one of high standards consistently met.
The exceptionally friendly and helpful staff at Hotel Porta Nigra is frequently praised for their warmth and professionalism. Guests note the team's attentiveness and willingness to assist, contributing to a welcoming atmosphere. Although there are occasional mentions of staff appearing overwhelmed, the majority of reviews reflect positive interactions and a high level of service.
WiFi connectivity receives mixed reviews with many guests finding it fast, reliable and easily accessible, particularly in common areas. However, some experience issues with weak or unstable signals in their rooms, suggesting room for improvement in certain areas.
Parking options at the hotel are well-regarded with secure, easily accessible spaces available directly across the street and in a private garage. The convenience of reserving spots in advance and the staff's assistance in securing parking are particularly appreciated, though larger vehicles might face some challenges with entrance indications.
For families, Hotel Porta Nigra stands out as a prime destination with its spacious family rooms and suites, including amenities like whirlpools in some accommodations. The family-friendly environment, accommodating staff and central location make it an excellent choice for family vacations.
Guests generally find the beds at Hotel Porta Nigra to be comfortable and supportive, enhancing their sleeping experience. While there are occasional mentions of inconsistencies in bed comfort and minor issues with the furnishings, the overall sentiment leans towards positive with many enjoying restful nights.
The hotel also excels as a dog-friendly establishment, welcoming pets with specific amenities and allowing them to join their owners during breakfast. This creates a hassle-free and inclusive experience for travelers with pets.
Overall, Hotel Porta Nigra in Trier provides a comfortable, convenient and welcoming stay for a wide range of guests, from solo travelers and families to those accompanied by pets. Its central location, positive breakfast experience, clean and modern rooms and friendly staff make it a top choice for visitors to the city. Show more
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Dog Friendly Hotel
This hotel is dog-friendly. It is located near the famous Porta Nigra, offering convenience for sightseeing with pets.
Hotel with Parking
Few garages and parking spaces are available directly at the hotel for a fee of €10 per space per night, with reservation recommended. Self parking is available for a surcharge.
Family Friendly Hotel
Room Types
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a tea and coffee maker, a wardrobe, parquet floors, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Comfort Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.
Comfort Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features parquet floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as heating. The unit offers 3 beds.
Superior Double Room Rear House Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as an inner courtyard view. The unit has 2 beds.
Two-Bedroom ApartmentPlease note that this apartment does not has housekeeping service during stays.
Deluxe Quadruple RoomThe spacious quadruple room has a private bathroom, a private entrance, a tea and coffee maker, as well as a seating area with a flat-screen TV. The quadruple room features parquet floors and features a wardrobe, a safe deposit box and an inner courtyard view. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Trier, 'Hotel Porta Nigra' boasts an enviable location that consistently earns praise from its guests. Just steps away from the iconic Porta Nigra, the hotel’s central position allows visitors to explore the old town and its myriad attractions effortlessly. The prime location places the hotel within short walking distances from the main train station, making it not only easy to find but also a convenient base for city explorations.
The pedestrian zone and the city center's vibrant mix of shops, bars and restaurants are also within arm's reach, providing ample opportunities for dining, shopping and experiencing the local culture. Despite being situated on a busy street, the hotel maintains a tranquil environment, ensuring a peaceful stay for guests.
Additionally, the hotel's proximity to the Christmas market during the festive season is an added bonus, drawing visitors who are keen to immerse themselves in the holiday spirit. For those traveling by car, the hotel offers the convenience of private parking.
Whether you’re in Trier for a brief city trip or an extended stay, the unbeatable location of 'Hotel Porta Nigra' offers the ideal starting point for exploring the historic and cultural treasures of this beautiful city.
Breakfast
The breakfast experience at 'Hotel Porta Nigra' is overwhelmingly positive, characterized by its variety, quality and abundance. Guests frequently mention the breakfast as being very good, rich and delicious. The buffet features a wide selection of bread rolls, fresh pastries sourced daily from a bakery and an assortment of toppings. Many reviews highlight the fresh and immediate replenishment of items, ensuring a constant supply of food.
Diners can expect everything needed for a hearty meal, including both savory and sweet options. The quality of items, particularly the fresh baked goods, is frequently praised. The breakfast setting itself is described as cozy and pleasant with friendly and competent staff adding to the overall enjoyment.
Although some reviews note the breakfast to be basic or simple, it still delivers on freshness and sufficiency. The coffee receives commendations for its taste, contributing to the positive dining experience. A few suggestions for improvement include offering more fresh fruit and a bit more variety.
Overall, 'Hotel Porta Nigra's' breakfast is considered excellent value for money with a varied selection catering to different tastes and dietary preferences, earning it high marks from visitors.
Dinner
Hotel Porta Nigra receives high praise for its breakfast offerings. Guests often describe the breakfast as plentiful, delicious and well-organized. The variety available includes cold cuts, cheese, cereals and juice, ensuring that there's something for everyone. Reviews consistently highlight the breakfast as wonderful, amazing and substantial. While a few found it merely okay or sufficient, the general consensus points to a satisfying start to the day with options to please various tastes. There's no specific feedback on dinner, but the positive remarks about breakfast suggest a strong culinary offering to begin the day.
Rooms
Hotel Porta Nigra in Trier offers a range of room sizes and experiences, from spacious, well-furnished apartments to smaller yet functional rooms ideal for short stays. Guests appreciate the modern, clean and cozy ambiance throughout the hotel. The newly renovated rooms are a highlight, featuring contemporary furnishings and amenities like kettles and instant coffee with some larger rooms even equipped with kitchenettes.
The rooms facing the courtyard or located in the back of the hotel are notably quiet, providing a peaceful retreat despite the hotel's central location. However, rooms facing the street can be a bit noisy. The beds receive high marks for comfort and the rooms are reliably praised for their cleanliness and thoughtful design.
While some guests found the rooms too small and the bathrooms cramped, especially in the single and double rooms, others felt that the space was sufficient given the overall high standard of maintenance and functionality. The rooms are often described as bright and equipped with everything necessary for a comfortable stay, although occasional issues like noisy surroundings or small inconveniences were noted.
Overall, Hotel Porta Nigra seems to cater well to various needs, offering clean, modern and well-equipped rooms that provide good value for the price. Its central location, combined with the friendliness and helpfulness of the staff, makes it a practical choice for travelers.
Beds
Hotel Porta Nigra offers an array of bed options that have received mixed feedback from guests. On a positive note, many visitors have found the beds to be highly comfortable, spacious and supportive. Descriptions like "super comfortable," "very comfortable beds," and "one of the best beds" are frequent, painting a picture of restful nights. High-quality bedding and modern, spacious setups add to the comfort, making for a pleasant sleeping experience.
However, there are mentions of inconsistencies. Some guests noted issues with beds being either too soft or too hard, while others experienced discomfort from mattresses that have seen better days or squeaky bed frames. Additionally, there were comments on beds sliding apart easily and some having unstable or broken slatted frames.
Despite these occasional drawbacks, the general sentiment leans toward positive when it comes to the sleeping arrangements at Hotel Porta Nigra. Many guests seem to enjoy a good night’s rest in the hotel's beds, supported by top-quality bedding and comfortable mattresses.
Cleanliness
Hotel Porta Nigra shines in terms of cleanliness according to guest reviews. Descriptions frequently highlight the hotel's spotless, well-maintained rooms and facilities. Many guests applaud the modern and comfortable accommodations, often noting their spaciousness and freshly maintained state. The bathrooms receive particular praise for their cleanliness, though a few reviews mention minor issues upon arrival.
The overall environment within the hotel is described as very clean and inviting with the common areas and exteriors also well-kept. Fresh towels, functional furnishings and modern decor add to the positive impressions regarding cleanliness and maintenance. Specific reviews note that everything is in order with cleanliness meeting high standards consistently.
However, there are occasional critiques suggesting that the cleanliness could be improved, primarily in terms of daily housekeeping services. Some guests experienced noise issues from the street-facing rooms and mentioned that cleanliness wasn't always perfect. Despite these minor setbacks, the vast majority of reviews express satisfaction with the hotel's cleanliness, contributing to a pleasant and comfortable stay.
Staff
Hotel Porta Nigra receives high praise for its exceptionally friendly and helpful staff. Numerous reviews highlight the warmth and politeness of the personnel, emphasizing how the team consistently goes above and beyond to ensure guests feel welcome. The reception staff, in particular, is frequently mentioned for their friendliness and professionalism, making check-ins and check-outs smooth and uncomplicated.
Guests also appreciate the team's attentive and caring approach, noting that they are always ready to assist with any issues that arise. Despite a few mentions of staff occasionally appearing overwhelmed or not providing enough tourist information, the overall sentiment remains positive. The staff is described as approachable, responsible and flexible with a knack for problem-solving and maintaining a welcoming atmosphere.
Although there were a few criticisms regarding specific behaviors or early morning disturbances, these incidents are rare compared to the overwhelming number of compliments. Hotel Porta Nigra's staff stands out for their consistent friendliness, attentiveness and willingness to make each guest's stay enjoyable and hassle-free.
Wi-Fi
Hotel Porta Nigra offers varying experiences when it comes to WiFi connectivity. On the positive side, many guests report that the WiFi is fast, reliable and easily accessible throughout the hotel. The WiFi signal is often described as strong and stable with high-speed internet available for free, providing satisfactory service for everyday use. Several guests found the connection to be excellent and praised the ease of access.
However, there are notable inconsistencies that potential visitors should be aware of. Some guests experienced weak or unstable WiFi signals, particularly in their rooms with some only able to connect at the reception area. Others mentioned that the internet was occasionally slow or problematic, affecting their ability to use it effectively. There were also instances where no WiFi code was displayed in rooms, adding to the inconvenience.
Overall, while many find the hotel's WiFi service to be efficient and reliable, others face challenges with connectivity, signaling that there may be room for improvement in certain areas of the hotel.
Parking
Located in a highly convenient area, Hotel Porta Nigra offers various parking solutions to cater to different needs. Guests frequently note the availability of secure parking directly across the street with a typical cost of around 10 euros per day. Those traveling by bicycle or motorcycle have benefited from the secured courtyard and the private garage which were mentioned positively. The parking situation is generally described as excellent, well-managed and easy to access, providing ample and reliable spaces right next to or in front of the hotel.
For those who prefer to plan ahead, reserving a parking space is possible and recommended. This ensures both convenience and peace of mind. Some guests highlighted the ease of storing their vehicles in the hotel's lockable courtyard and others appreciated the help of the staff in securing parking when needed. Despite occasional issues like the need for better entrance indications for larger cars or the challenge of reserving spots, the overall sentiment towards parking is very positive with solutions to maintain vehicle security and comfort well provided.
Family
Hotel Porta Nigra in Trier stands out as a prime destination for family vacations. This beautiful, family-run hotel exudes a warm and inviting atmosphere, making it a fantastic choice for a family getaway. Guests repeatedly highlight the friendly family-owned nature of the hotel, appreciating its comfortable and thoughtfully arranged family-sized rooms and suites.
The accommodations cater well to families with spacious family apartments and rooms that ensure comfort for everyone. The family suite, in particular, has been described as extremely comfortable with some even featuring luxurious amenities like a whirlpool. Despite some minor issues with room sizes and bathroom privacy, the hotel's layout overall is praised for its suitability for families.
The hotel's strategic location is another advantage, especially for those with small children. The central position in Trier makes it ideal for short city breaks and family weekends. Children reportedly enjoyed their stay with ample space for them to feel at home.
In sum, Hotel Porta Nigra is highly recommended for families looking to enjoy a city trip or a longer holiday in Trier. Its family-friendly environment, accommodating staff and comfortable accommodations make it a top choice for a memorable family vacation.
Dog Friendly
Hotel Porta Nigra has garnered positive feedback for its exceptionally dog-friendly environment. With a clear pet-friendly policy, dogs are warmly welcomed, making it an ideal choice for travelers with pets. The hotel provides specific amenities tailored for dogs, ensuring a comfortable stay for both pets and their owners. Guests have found the hotel to be accommodating with straightforward online check-in procedures, although some noted the process to be slightly impersonal.
Dog-friendly facilities are well-maintained, offering clean and tidy rooms equipped with coffee and tea. Additionally, dogs are allowed to join their owners during breakfast, enhancing the inclusive experience. Despite minor issues, such as the tricky spiral staircase, the hotel remains a favored destination among pet owners who appreciate the hassle-free acceptance of their furry companions.
No, Hotel Porta Nigra doesn't have any pool.
No, a spa isn't available at Hotel Porta Nigra.
Yes, Hotel Porta Nigra welcomes dogs.
Yes, parking facilities are available at Hotel Porta Nigra.