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Summary of reviewsHotel Restaurant Balkan receives generally favorable reviews, particularly highlighting its convenient location, exceptional dinner experience and warm hospitality.
The hotel enjoys a central position near the Moselle River, allowing guests to enjoy scenic walks and easy access to the city center and key sights within a 15-minute walk. The vicinity is mostly quiet, providing a relaxed atmosphere, although it can be busy around the hotel.
The breakfast offerings receive mixed feedback. Some guests found it to be good with a complete range of options, adding to their pleasant stay. However, inconsistencies in availability and quality, along with the lack of vegetarian options and complaints of being overpriced, detract from the overall dining experience.
Dinner at the hotel's restaurant is consistently praised. Guests enjoy delicious, flavorful dishes served at moderate prices with many highlighting the excellent quality of the food and the positive dining experience in the beer garden. The restaurant's service also receives commendations.
The rooms are described as spacious, comfortable and clean, but with basic and functional furnishings. Some guests appreciated the peace and quiet, although issues with street noise, occasional smoke smell and minor wear and tear on furniture and fixtures were noted. The rooms are seen as suitable for short stays, offering simplicity and convenience.
Cleanliness is a point of contention. The restaurant and most public areas are seen as clean and inviting, but the rooms often receive criticism for dust, cobwebs and bathroom disrepair. Despite some improvements over time, the cleanliness of rooms and facilities remains an area for enhancement.
The staff at Hotel Restaurant Balkan is a standout feature, known for their friendliness, helpfulness and warm hospitality. Many guests appreciate the personal touch of the family-run establishment, although some note the need to plan arrivals as no one is present before 17:30.
Parking options include free public street parking and paid onsite spaces for €10 per night. While the onsite parking can be limited, both options are deemed safe and secure. Motorcyclists also have suitable arrangements.
The quality of the beds is varied with many guests finding them comfortable and soft, enhancing their stay. However, issues with worn-out and sagging mattresses are noted, indicating a need for more consistent upkeep. Despite this, the general sentiment towards the beds leans towards comfort.
In summary, Hotel Restaurant Balkan is appreciated for its central location, excellent dining experiences and welcoming staff, making it a convenient and pleasant choice for travelers. Improvements in breakfast consistency, room cleanliness and bed quality could further enhance the guest experience. Show more
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Categories
Hotel with Parking
The hotel offers private parking and an electric vehicle charging station. Free parking is available on nearby public streets, and hotel parking spaces are available for a fee of €10 per night, though these are limited.
EV charging stations
Small Hotel
This hotel provides a welcoming atmosphere and on-site dining. It is known for its friendly service and traditional cuisine, offering a cozy and convenient stay.
Hotel with EV Charging Stations
Features EV charging options. Located in Trier, providing on-site dining and accommodation with charging facilities.
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Twin Room with BathroomThe twin room offers a private entrance, a wardrobe, as well as a private bathroom boasting a shower and a bidet. The twin room provides a sofa, a carpeted floor, heating, a flat-screen TV, as well as garden views. The unit has 2 beds.
Triple Room with BathThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet and a hairdryer. The triple room offers a flat-screen TV, a private entrance, a wardrobe, a sofa as well as garden views. The unit offers 3 beds.
Single RoomThe unit offers 1 bed.
Guest Reviews
6.5
Rated
Location
Hotel Restaurant Balkan enjoys a favorable location, making it a convenient choice for travelers. With a central position in close proximity to the Moselle River, guests can indulge in picturesque walks along the riverbank behind the hotel. The city center is within walking distance, approximately 15 minutes on foot and key sights are easily accessible. This makes it possible to visit the city center and even attend concerts at the arena without the need for transport.
Despite some comments about the hotel being a bit far from the main tourist spots, its location is still praised for being close to the river and providing a chill atmosphere. The hotel is easily found for most, though some mention difficulties. However, guests value the convenience of being near both the river and the city center. The vicinity is mostly quiet, although the area around the hotel can be busy. Overall, the location of Hotel Restaurant Balkan receives positive feedback for its centrality and accessibility.
Breakfast
Hotel Restaurant Balkan's breakfast offerings seem to evoke mixed reactions from guests. On the positive side, many found the breakfast to be good or very good, describing it as a complete package of options. Guests appreciated the quality and comfort with some highlighting it as part of a pleasant overall stay.
However, there are notable criticisms. Some reviews indicate that despite being promised on the website, breakfast was not always available. Others highlighted that breakfast was either non-existent or disappointing, mentioning issues such as the absence of vegetarian options and overpriced meals. The breakfast was described at times as overpriced with specific complaints about the quality of items like hard-boiled eggs and butter.
In summary, while there are positive remarks about the breakfast being good and part of a complete package, inconsistencies and availability issues detract from an otherwise satisfactory dining experience.
Dinner
Hotel Restaurant Balkan's dinner experience is frequently praised for its delicious and excellent food. Guests consistently highlight the restaurant's good food, noting it as a key feature of their stays. The quality of the meals is lauded with several reviews specifically mentioning how tasty and flavorful the dishes are. Additionally, the service in the restaurant receives positive mentions, contributing to a highly recommended dining experience. Diners also appreciate the option of enjoying their meals in the beer garden, adding to the overall appeal. Aside from a single negative remark, the restaurant at Hotel Restaurant Balkan is widely recognized for offering great food at moderate prices.
Rooms
Hotel Restaurant Balkan offers a range of room experiences based on guest reviews. Many laud the rooms for being spacious and comfortable, while also being consistently clean. Simple and sparsely furnished, these rooms maintain a straightforward, functional appeal. Some guests appreciated the peace and quiet, though a few remarked on street noise and the occasional smell of smoke, likely from previous usage. While the overall cleanliness is maintained, comments noted the wear and tear on furniture and bathroom fixtures, highlighting broken cabinets, leaking showers and worn-out mattresses. The rooms are suitable for short stays but might not meet expectations for longer visits due to limited outlets and compact shower spaces. Overall, the hotel provides a basic yet clean environment, fitting for travelers prioritizing simplicity and convenience.
Beds
Hotel Restaurant Balkan offers a varied experience when it comes to the quality of its beds. Many guests have appreciated the comfortable and large beds, frequently describing them as soft and enjoyable, which several found to be a positive feature. Some mentioned finding the beds to be highly comfortable, which added to their stay.
However, there are noticeable inconsistencies with multiple guests pointing out issues with worn-out and sagging mattresses. Some found the mattresses to be so deteriorated that they could feel the springs, detracting from the comfort of their sleep. The softness of the beds also divided opinions; while some liked the incredibly soft feel, others found it too much, describing the beds as too soft or low.
Despite these mixed reviews, the general sentiment leans towards a comfortable experience, though it’s clear that the quality of the mattresses could benefit from more consistent upkeep.
Cleanliness
Hotel Restaurant Balkan presents a mix of ups and downs, particularly when it comes to cleanliness. On a positive note, the hotel is centrally located, making it convenient for travelers to explore the area. It also offers a cozy Balkan restaurant that guests have found to be clean and inviting. The rooms are described as quiet, which could be ideal for those seeking a peaceful stay.
However, there are several points where the hotel falls short. Cleanliness in the rooms leaves much to be desired with numerous reports of dust, cobwebs and stains. Bathrooms appear to be a common area of concern, often described as small and in disrepair with issues like broken shower enclosures and missing plugs.
Despite these drawbacks, there seems to be some indication that the rooms have become marginally cleaner over time. Nevertheless, for many guests, these improvements are not sufficient to offset the various cleanliness issues. Soft mattresses and limited parking spaces further detract from the overall experience.
In summary, while Hotel Restaurant Balkan boasts a good location and a clean restaurant, it struggles with maintaining a satisfactory level of cleanliness in its rooms and facilities.
Staff
Hotel Restaurant Balkan is renowned for its exceptional service and warm hospitality. The owner and staff are consistently described as friendly, very nice and helpful, which creates a welcoming atmosphere for guests. The family-run nature of the establishment adds a personal touch that many guests appreciate. The chef is noted for being very friendly, contributing to the positive dining experience. Despite a couple of mentions of less friendly interactions, the majority of reviews highlight the accommodating and attentive nature of the team. A friendly reception and welcome are commonly mentioned, ensuring guests feel at home from the moment they arrive. However, it is noted that there is no one present before 17:30, so guests should plan their arrival accordingly. Overall, the staff's friendliness and hospitality are standout features of Hotel Restaurant Balkan, providing a pleasant and inviting stay for visitors.
Parking
Hotel Restaurant Balkan offers a variety of parking options for guests. There is free parking available on nearby public streets, allowing guests to avoid additional costs. For those preferring more immediate access, parking spaces at the hotel are available for a fee of €10 per night, although these spaces are limited and finding one can be a matter of luck. Additionally, there is ample space around the back of the house for those who are willing to pay. Both free and paid options are noted to be safe and secure. Guests traveling on motorcycles will also find suitable arrangements for parking.
No, Hotel Restaurant Balkan doesn't have any pool.
No, a spa isn't available at Hotel Restaurant Balkan.
Yes, Hotel Restaurant Balkan welcomes dogs.
Yes, parking facilities are available at Hotel Restaurant Balkan.