Alexain Hotel Restaurant & Wellness - Colmar Ouest
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Summary of reviewsNestled in a picturesque and elevated location, 'Alexain Hotel Restaurant & Wellness - Colmar Ouest' provides guests with a stunning backdrop of the Alsace plain and the Black Forest. Just a short drive from Colmar and conveniently close to the Wine Route and Vosges mountains, the hotel is an excellent base for exploring the Haute-Rhin region, offering abundant opportunities for hiking and cycling. The peaceful, serene environment ensures a restful retreat, enhanced by the magnificent valley views from balconies and terraces.
Guests consistently praise the delicious breakfast buffet, which includes a variety of French classics like fresh baguette and croissants alongside hearty options like cold cuts, cheeses and eggs. Unique touches like crémant d'Alsace and sparkling wine add to the experience, though some guests mentioned a desire for more variety over extended stays. The breakfast room's pleasant atmosphere and beautiful views enhance the overall dining experience.
The hotel's dinner offerings receive high acclaim for quality and variety with a 4-course set menu being a popular choice. Guests appreciate the chef's skill and the sophisticated presentation of meals, which are described as delicious and generous. The restaurant staff are noted for their efficiency and accommodation of dietary restrictions, although some guests mentioned long wait times and limited selections.
Rooms, often spacious and comfortable, offer charming furnishings and large windows or balconies with breathtaking views. While many guests found their rooms clean and cozy, some reported issues with outdated decor and worn-out carpeting. The comfortable beds and well-equipped bathrooms are highlights, despite occasional noise insulation and heating problems.
The staff at Alexain Hotel are frequently praised for their friendliness, helpfulness and accommodating nature, notably individuals like Bertrand and Wendy. The warm and attentive service significantly enhances the guest experience, making guests feel welcomed and well-supported throughout their stay.
The wellness facilities, including a steam room, sauna, hammam and a unique salt cave, are appreciated for their cleanliness and relaxing atmosphere. However, the small size and temperature control of the spa area receive mixed feedback with some finding it too cold and small for comfortable use. Despite these issues, the wellness area is generally seen as a pleasant addition to the hotel.
The pool elicits mixed responses with many enjoying its cleanliness and inviting nature, though its cold temperature and small size are frequently noted drawbacks. The accompanying spa area complements the pool experience but could benefit from better maintenance and temperature regulation.
Parking at the hotel is well-received with ample and easily accessible free parking spaces available. While some guests mentioned minor maintenance issues and occasional complications accessing the hotel from the parking lot, the overall convenience and availability of parking are appreciated.
Family-friendliness is another positive aspect with spacious family rooms and suites that cater to larger groups. While some facilities may not be ideally suited for young children, the welcoming atmosphere and friendly staff contribute to an enjoyable family experience. The location is perfect for short family outings and provides a comfortable retreat.
In summary, 'Alexain Hotel Restaurant & Wellness - Colmar Ouest' impresses guests with its serene and picturesque location, excellent dining experiences and friendly staff. While some areas like room decor, WiFi and wellness facilities could use improvement, the hotel's overall offerings make for a highly recommended destination for leisure and exploration.
Categories
Guests consistently praise the delicious breakfast buffet, which includes a variety of French classics like fresh baguette and croissants alongside hearty options like cold cuts, cheeses and eggs. Unique touches like crémant d'Alsace and sparkling wine add to the experience, though some guests mentioned a desire for more variety over extended stays. The breakfast room's pleasant atmosphere and beautiful views enhance the overall dining experience.
The hotel's dinner offerings receive high acclaim for quality and variety with a 4-course set menu being a popular choice. Guests appreciate the chef's skill and the sophisticated presentation of meals, which are described as delicious and generous. The restaurant staff are noted for their efficiency and accommodation of dietary restrictions, although some guests mentioned long wait times and limited selections.
Rooms, often spacious and comfortable, offer charming furnishings and large windows or balconies with breathtaking views. While many guests found their rooms clean and cozy, some reported issues with outdated decor and worn-out carpeting. The comfortable beds and well-equipped bathrooms are highlights, despite occasional noise insulation and heating problems.
The staff at Alexain Hotel are frequently praised for their friendliness, helpfulness and accommodating nature, notably individuals like Bertrand and Wendy. The warm and attentive service significantly enhances the guest experience, making guests feel welcomed and well-supported throughout their stay.
The wellness facilities, including a steam room, sauna, hammam and a unique salt cave, are appreciated for their cleanliness and relaxing atmosphere. However, the small size and temperature control of the spa area receive mixed feedback with some finding it too cold and small for comfortable use. Despite these issues, the wellness area is generally seen as a pleasant addition to the hotel.
The pool elicits mixed responses with many enjoying its cleanliness and inviting nature, though its cold temperature and small size are frequently noted drawbacks. The accompanying spa area complements the pool experience but could benefit from better maintenance and temperature regulation.
Parking at the hotel is well-received with ample and easily accessible free parking spaces available. While some guests mentioned minor maintenance issues and occasional complications accessing the hotel from the parking lot, the overall convenience and availability of parking are appreciated.
Family-friendliness is another positive aspect with spacious family rooms and suites that cater to larger groups. While some facilities may not be ideally suited for young children, the welcoming atmosphere and friendly staff contribute to an enjoyable family experience. The location is perfect for short family outings and provides a comfortable retreat.
In summary, 'Alexain Hotel Restaurant & Wellness - Colmar Ouest' impresses guests with its serene and picturesque location, excellent dining experiences and friendly staff. While some areas like room decor, WiFi and wellness facilities could use improvement, the hotel's overall offerings make for a highly recommended destination for leisure and exploration.
Hotel near Golf Courses
Located in Trois-Épis, offering access to Golf d'Ammerschwihr Trois Epis. Features wellness facilities for relaxation after a day of golfing.
Hotel with Indoor Pool
The wellness area includes an indoor pool, a sauna, a hammam, and a salt room. The unsupervised indoor pool is accessible daily from 10:00 AM to 7:30 PM, with children permitted when accompanied by an adult from 10:00 AM to 2:00 PM.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
3-Star Hotel
Guest Reviews
Nestled in a picturesque and elevated location, 'Alexain Hotel Restaurant & Wellness - Colmar Ouest' boasts an advantageous setting that captivates its guests. Just a short drive from downtown Colmar, the hotel offers convenient access to Alsace's renowned tourist attractions, including quaint villages along the Wine Route and the scenic Vosges mountains, making it ideal for day hikes, cycling tours and motorbike excursions. The surrounding landscapes of the upper Rhine and Vosges Mountains provide a tranquil backdrop and a stunning panoramic view of the valley, the Alsace plain and the Black Forest.
While its remote location on a hillside may require a car for optimal mobility, this seclusion also ensures a peaceful and serene environment, perfect for a restful retreat. Guests consistently praise the hotel’s magnificent views from balconies and terraces, which reveal the beauty of the valley and Colmar, both day and night. The charming village of Trois-Epis, rich in history and easily accessible by car, adds to the hotel's unique appeal.
With a beautiful forest setting, the hotel affords direct access to numerous hiking trails right from its doorstep. Visitors find the location to be an excellent starting point for exploring the entire Haute-Rhin region. Whether for a short trip or an extended stay, the hotel's strategic position, superb views and the calm environment consistently impress its guests, making it a highly recommended destination for leisure and exploration.
Overall, guests at Alexain Hotel Restaurant & Wellness - Colmar Ouest express satisfaction with the breakfast offerings. Many reviews highlight that the breakfast is great, delicious and very good with plenty of variety to suit different tastes. Guests appreciated the typical French elements such as fresh baguette and croissants and some enjoyed unique touches like crémant d'Alsace and sparkling wine.
The breakfast buffet is often described as rich, complete and hearty with ample options and good quality products, including fresh bread, tasty jams, coffee and a selection of cold cuts, cheeses, eggs and sausages. The breakfast room itself garners some praise for its pleasant atmosphere and beautiful views.
However, there are a few critiques. Some guests found the breakfast offerings too simple or repetitive over multiple days. A few mentioned that the variety could be improved with limited fresh fruit and an over-dependence on basic items. Guests arriving later in the morning sometimes found fewer choices available.
Despite these minor concerns, most reviews commend the breakfast as a positive aspect of their stay, making it a well-regarded feature of the hotel experience overall.
Guests at Alexain Hotel Restaurant & Wellness - Colmar Ouest frequently praised the dinner offerings for their quality and variety. Many highlighted the excellent work of the chef with several describing the meals as delicious, sophisticated and hearty. The 4-course set menu, priced at €35 per person excluding drinks, was a popular choice and was noted for its good value for money. Guests appreciated the varied and generous nature of the meals, despite the fixed menu format.
The presentation of the meals often received commendations, being described as a feast for the eyes. The restaurant staff were seen as discreet, efficient and accommodating, particularly with dietary restrictions. While the overall dining experience was positive, a few guests mentioned long wait times and a limited selection due to the fixed menu. Additionally, some felt the dinner price was a bit high and family suitability was occasionally questioned.
Overall, the dining experience at Alexain Hotel Restaurant & Wellness is highly regarded for its excellent food quality, well-executed dishes and commendable service, making it a highlight for many visitors.
At 'Alexain Hotel Restaurant & Wellness - Colmar Ouest,' rooms generally provide a spacious and comfortable stay for guests. Many rooms are bright and charmingly furnished, often featuring large windows or balconies that offer stunning views of the surrounding Colmar valley and Vosges mountains. The spaciousness extends to family rooms and suites, which are particularly well-suited for larger groups.
Cleanliness in rooms receives mixed feedback; while many guests found their rooms clean and pleasantly decorated, others encountered issues with dust, musty cupboards and outdated or worn-out carpeting and furniture. There was a common sentiment that rooms could benefit from some updating and refreshing to match the overall charm of the location.
Comfort is a notable highlight with large comfortable beds and well-equipped bathrooms, although some guests noted issues with noise insulation and a lack of modern amenities like mini-fridges, kettles and adequate toiletries storage in the bathrooms. A few rooms experienced heating problems, making them uncomfortably cold at times.
Despite the beauty and the practicality of the space, many rooms appear outdated with elements such as carpeting and decor showing significant signs of age. Some rooms had issues with soundproofing and lighting and the bathrooms particularly could use modernizing.
Overall, the spaciousness, comfort and excellent views provided by the rooms at Alexain Hotel are major plus points, but the dated and inconsistent condition of certain elements requires attention for a more uniformly satisfying experience.
The bed-related feedback from guests at 'Alexain Hotel Restaurant & Wellness - Colmar Ouest' displays a mix of strong positive and critical sentiments. Many visitors praised the hotel for its very comfortable and high-quality beds, often highlighting the excellent and impeccable bedding. There were mentions of very good, comfortable beds with some noting the bedding met or exceeded their expectations.
However, a noticeable number of reviews pointed out issues such as outdated and worn-out bedding with several guests finding the mattresses either too hard or too soft, sagging or uneven in height. Some remarked that the beds were too small or low and a few expressed dissatisfaction with the quality, describing the beds as uncomfortable or not up to the standard expected from a 3-star hotel. There were also comments on the pillows being overly dense and uncomfortable and on the beds making noises or creaking.
Overall, while many guests enjoyed great bedding and comfortable nights, others felt the beds were due for an upgrade to ensure all visitors have a restful stay.
The cleanliness of the Alexain Hotel Restaurant & Wellness - Colmar Ouest is a mixed bag according to guest reviews. On the positive side, many visitors highlighted the high levels of hygiene, describing the premises, including the rooms and relaxation areas, as very clean and tidy. The swimming pool and the hotel rooms were frequently mentioned as being particularly spotless, reflecting well on the regular daily cleaning services provided by the dedicated housekeeping staff.
However, there are several areas that could use improvement. Some guests pointed out issues such as dirty carpets, mold in the bathrooms and lack of cleanliness in various common areas like the staircases where insects were observed. Specific criticisms were also aimed at the cleanliness of certain amenities like the breakfast table and the state of some bathrooms upon arrival, which had dust and dirt.
While the overarching consensus leans toward a generally clean environment, attention to detail in less visible or commonly overlooked areas, such as bathroom grout and window cleanliness, could certainly elevate the guest experience. Despite these drawbacks, the hotel often meets a satisfactory standard for many of its guests seeking a clean and comfortable stay.
The reviews for Alexain Hotel Restaurant & Wellness - Colmar Ouest highlight the exceptional demeanor of the staff. Guests consistently appreciated the very friendly, helpful and accommodating nature of the team. The receptionists, particularly, were noted for their politeness, attentiveness and charm with specific mentions of individuals like Bertrand and Wendy standing out for their exceptional service. The staff endeared themselves to guests with their warm welcomes and prompt responsiveness to any issues or requests. Additionally, the management and housekeeping staff were recognized for their professional and courteous conduct. The overall feedback paints a picture of a hotel where the staff's friendliness and attentiveness significantly enhance the guest experience, despite occasional minor setbacks.
The WiFi experience at Alexain Hotel Restaurant & Wellness - Colmar Ouest receives mixed reviews from guests. Some guests found the WiFi to be fast and reliable with good download speeds and consistent service in the rooms. A few mentioned that Wi-Fi was available throughout the premises and worked well enough for basic needs. However, many others experienced several issues, describing the WiFi as very poor, unstable, slow and unreliable. Some guests faced difficulties with WiFi that didn't work at all or was so limited they could only send texts, not photos. There were also complaints about the connection being restricted to two devices per booking and the need to frequently reconnect. Overall, while there are positive notes about the WiFi, many guests found the service lacking and in need of significant improvement.
The wellness facilities at Alexain Hotel Restaurant & Wellness – Colmar Ouest offer a mixed experience. Guests appreciate the range of amenities, including a steam room, sauna, hammam and a unique salt cave. The facilities are described as clean, well-maintained and beautifully decorated, contributing to a relaxing atmosphere. The wellness area is often highlighted as spacious and very pleasant, providing a superb relaxation space with water beds and a beautiful hammam.
However, there are several criticisms regarding the size and temperature control of the spa area. Some guests find the spa and pool areas small with reports of cold water and chilly environments affecting the overall comfort. Issues such as slippery tiles and limited hours of operation for certain facilities like the sauna and steam room have also been noted. The pool, while clean and nice, is often mentioned as tiny and not heated to a satisfactory level.
Despite these shortcomings, many guests still consider the spa an added bonus for relaxation and appreciate the variety of services offered. The wellness area, though described by some as needing improvements, is generally seen as a good addition to the hotel experience, especially for those seeking a brief retreat within the hotel.
The pool at Alexain Hotel Restaurant & Wellness - Colmar Ouest has elicited mixed feedback from its guests. Many have found the pool to be beautiful, clean and inviting, contributing positively to the overall wellness experience. The accompanying spa and relaxation areas often complement the pool, making the hotel a decent option for those seeking a relaxing stay.
However, there are recurring comments about the pool's temperature with many guests noting that the water is often cold and not warm enough for comfortable use. The small size of the pool is also a common issue with several reviewers finding it smaller than expected and sometimes crowded. Additionally, some noted maintenance issues, such as non-functional jets and cloudy water, which detracted from their experience.
Despite its limitations, the pool area is generally regarded as pleasant and well-kept, though it would benefit from being a bit warmer and slightly larger. The hotel’s inclusion of the pool and spa in the room price is a plus, though improvements in temperature regulation and maintenance could enhance guest satisfaction.
The 'Alexain Hotel Restaurant & Wellness - Colmar Ouest' offers various parking options that are generally well-received by guests. Many appreciate the large, spacious parking lot that is easily accessible and available at any time. Free parking is a notable benefit with ample parking spaces directly in front of the hotel. The convenience of parking is frequently highlighted and the parking facilities are considered appropriate and suitable for most needs.
While several guests find the parking area to be well-maintained and convenient, there are occasional mentions of the parking being dirty or inadequately maintained. Some guests also noted that access to the hotel from the parking lot can be complicated due to stairs and others mentioned that parking spaces weren't always right at the hotel's entrance. Despite these minor inconveniences, the overall consensus is that the parking facilities are a positive aspect of the stay at the hotel, offering free and accessible options for guests.
Alexain Hotel Restaurant & Wellness - Colmar Ouest presents a family-friendly environment with amenities to suit both relaxing adult escapes and energetic family holidays. The hotel's family rooms and suites are spacious, meeting the needs of family groups and the staff are noted for their child-friendly attitude. The pool area provides a fun activity for children, though it can get busy and noisy at times, particularly at the spa where the presence of kids can disturb the tranquility.
Despite the family-oriented design, some guests have found the hotel’s facilities not entirely suited for children, especially young ones. However, the family atmosphere and charm, coupled with friendly and helpful staff, create a welcoming and enjoyable experience. The hotel's location is ideal for short family outings, such as trips to the nearby Christmas market and provides a comfortable retreat with amenities like private parking.
While some infrastructural elements such as the TV facilities have received average reviews, the hotel's ability to cater to families looking for a calm and cozy getaway is appreciated. The blend of older and young guests contributes to a versatile environment, making it suitable for both romantic getaways and family vacations. Overall, Alexain Hotel Restaurant & Wellness offers a good place for family stays, balancing family activities with opportunities for relaxation amidst the scenic settings of Colmar Ouest.
Alexain Hotel Restaurant & Wellness - Colmar Ouest offers a charming hospitality experience, as highlighted by many guests who especially appreciated the kindness of the staff. The overall service is frequently deemed to be at a three-star level with some satisfaction noted regarding its cleanliness and reasonable pricing for the services provided. Guests appreciated the traditional, older charm of the hotel, accentuated by the presence of amenities such as a swimming pool and a sauna.
However, some areas fall short of the three-star expectations. The breakfast selections were somewhat limited and some guests felt the facilities, including the rooms and spa area, were not as expansive or luxurious as depicted in promotional images. The minimalist approach to amenities and the overall value offered raised concerns about whether the hotel truly meets the three-star rating. Some reviewers mentioned the establishment seems overpriced for what it delivers and does not fully live up to a three-star standard.
Despite these mixed reviews, there is a consensus among guests that the hotel provides good value for money. Overall, Alexain Hotel Restaurant & Wellness delivers a satisfactory stay, especially for those who value a warm and welcoming environment.
Alexain Hotel Restaurant & Wellness - Colmar Ouest features an indoor pool that garners a mix of feedback from guests. Many visitors appreciate its cleanliness and the overall aesthetics, describing it as large, nice and even gorgeous at times. The pool area itself is often noted as being pleasant and well-maintained, adding to the overall spa experience. Despite these positive aspects, multiple reviews highlight a significant drawback: the water temperature is frequently mentioned as being too cold, making it less enjoyable for some swimmers. Additionally, the pool is often described as small or tiny, which may deter those looking for a more spacious swimming experience. While the friendly staff and commendable breakfast and dinner offerings enhanced their stay, the chilliness and size of the indoor pool stood out as areas needing improvement.
The 'Alexain Hotel Restaurant & Wellness - Colmar Ouest' embraces a dog-friendly policy, making it a welcoming destination for guests traveling with their pets. The hotel accepts dogs, allowing guests to bring along their furry friends without hassle. The atmosphere is notably pet-friendly with a family-like vibe that extends to the dogs. Positive mentions highlight the hotel as a good place for dogs, emphasizing the acceptance and friendly attitude towards pets.
However, there are occasional reports of barking dogs, which may be a concern for some visitors. Additionally, the presence of dog hair has been noted. Despite these minor issues, the general consensus is that the hotel provides a comfortable and accepting environment for both guests and their dogs.
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Location
While its remote location on a hillside may require a car for optimal mobility, this seclusion also ensures a peaceful and serene environment, perfect for a restful retreat. Guests consistently praise the hotel’s magnificent views from balconies and terraces, which reveal the beauty of the valley and Colmar, both day and night. The charming village of Trois-Epis, rich in history and easily accessible by car, adds to the hotel's unique appeal.
With a beautiful forest setting, the hotel affords direct access to numerous hiking trails right from its doorstep. Visitors find the location to be an excellent starting point for exploring the entire Haute-Rhin region. Whether for a short trip or an extended stay, the hotel's strategic position, superb views and the calm environment consistently impress its guests, making it a highly recommended destination for leisure and exploration.
Breakfast
The breakfast buffet is often described as rich, complete and hearty with ample options and good quality products, including fresh bread, tasty jams, coffee and a selection of cold cuts, cheeses, eggs and sausages. The breakfast room itself garners some praise for its pleasant atmosphere and beautiful views.
However, there are a few critiques. Some guests found the breakfast offerings too simple or repetitive over multiple days. A few mentioned that the variety could be improved with limited fresh fruit and an over-dependence on basic items. Guests arriving later in the morning sometimes found fewer choices available.
Despite these minor concerns, most reviews commend the breakfast as a positive aspect of their stay, making it a well-regarded feature of the hotel experience overall.
Dinner
The presentation of the meals often received commendations, being described as a feast for the eyes. The restaurant staff were seen as discreet, efficient and accommodating, particularly with dietary restrictions. While the overall dining experience was positive, a few guests mentioned long wait times and a limited selection due to the fixed menu. Additionally, some felt the dinner price was a bit high and family suitability was occasionally questioned.
Overall, the dining experience at Alexain Hotel Restaurant & Wellness is highly regarded for its excellent food quality, well-executed dishes and commendable service, making it a highlight for many visitors.
Rooms
Cleanliness in rooms receives mixed feedback; while many guests found their rooms clean and pleasantly decorated, others encountered issues with dust, musty cupboards and outdated or worn-out carpeting and furniture. There was a common sentiment that rooms could benefit from some updating and refreshing to match the overall charm of the location.
Comfort is a notable highlight with large comfortable beds and well-equipped bathrooms, although some guests noted issues with noise insulation and a lack of modern amenities like mini-fridges, kettles and adequate toiletries storage in the bathrooms. A few rooms experienced heating problems, making them uncomfortably cold at times.
Despite the beauty and the practicality of the space, many rooms appear outdated with elements such as carpeting and decor showing significant signs of age. Some rooms had issues with soundproofing and lighting and the bathrooms particularly could use modernizing.
Overall, the spaciousness, comfort and excellent views provided by the rooms at Alexain Hotel are major plus points, but the dated and inconsistent condition of certain elements requires attention for a more uniformly satisfying experience.
Beds
However, a noticeable number of reviews pointed out issues such as outdated and worn-out bedding with several guests finding the mattresses either too hard or too soft, sagging or uneven in height. Some remarked that the beds were too small or low and a few expressed dissatisfaction with the quality, describing the beds as uncomfortable or not up to the standard expected from a 3-star hotel. There were also comments on the pillows being overly dense and uncomfortable and on the beds making noises or creaking.
Overall, while many guests enjoyed great bedding and comfortable nights, others felt the beds were due for an upgrade to ensure all visitors have a restful stay.
Cleanliness
However, there are several areas that could use improvement. Some guests pointed out issues such as dirty carpets, mold in the bathrooms and lack of cleanliness in various common areas like the staircases where insects were observed. Specific criticisms were also aimed at the cleanliness of certain amenities like the breakfast table and the state of some bathrooms upon arrival, which had dust and dirt.
While the overarching consensus leans toward a generally clean environment, attention to detail in less visible or commonly overlooked areas, such as bathroom grout and window cleanliness, could certainly elevate the guest experience. Despite these drawbacks, the hotel often meets a satisfactory standard for many of its guests seeking a clean and comfortable stay.
Staff
Wi-Fi
Spa
However, there are several criticisms regarding the size and temperature control of the spa area. Some guests find the spa and pool areas small with reports of cold water and chilly environments affecting the overall comfort. Issues such as slippery tiles and limited hours of operation for certain facilities like the sauna and steam room have also been noted. The pool, while clean and nice, is often mentioned as tiny and not heated to a satisfactory level.
Despite these shortcomings, many guests still consider the spa an added bonus for relaxation and appreciate the variety of services offered. The wellness area, though described by some as needing improvements, is generally seen as a good addition to the hotel experience, especially for those seeking a brief retreat within the hotel.
Pool
However, there are recurring comments about the pool's temperature with many guests noting that the water is often cold and not warm enough for comfortable use. The small size of the pool is also a common issue with several reviewers finding it smaller than expected and sometimes crowded. Additionally, some noted maintenance issues, such as non-functional jets and cloudy water, which detracted from their experience.
Despite its limitations, the pool area is generally regarded as pleasant and well-kept, though it would benefit from being a bit warmer and slightly larger. The hotel’s inclusion of the pool and spa in the room price is a plus, though improvements in temperature regulation and maintenance could enhance guest satisfaction.
Parking
While several guests find the parking area to be well-maintained and convenient, there are occasional mentions of the parking being dirty or inadequately maintained. Some guests also noted that access to the hotel from the parking lot can be complicated due to stairs and others mentioned that parking spaces weren't always right at the hotel's entrance. Despite these minor inconveniences, the overall consensus is that the parking facilities are a positive aspect of the stay at the hotel, offering free and accessible options for guests.
Family
Despite the family-oriented design, some guests have found the hotel’s facilities not entirely suited for children, especially young ones. However, the family atmosphere and charm, coupled with friendly and helpful staff, create a welcoming and enjoyable experience. The hotel's location is ideal for short family outings, such as trips to the nearby Christmas market and provides a comfortable retreat with amenities like private parking.
While some infrastructural elements such as the TV facilities have received average reviews, the hotel's ability to cater to families looking for a calm and cozy getaway is appreciated. The blend of older and young guests contributes to a versatile environment, making it suitable for both romantic getaways and family vacations. Overall, Alexain Hotel Restaurant & Wellness offers a good place for family stays, balancing family activities with opportunities for relaxation amidst the scenic settings of Colmar Ouest.
3 Star
However, some areas fall short of the three-star expectations. The breakfast selections were somewhat limited and some guests felt the facilities, including the rooms and spa area, were not as expansive or luxurious as depicted in promotional images. The minimalist approach to amenities and the overall value offered raised concerns about whether the hotel truly meets the three-star rating. Some reviewers mentioned the establishment seems overpriced for what it delivers and does not fully live up to a three-star standard.
Despite these mixed reviews, there is a consensus among guests that the hotel provides good value for money. Overall, Alexain Hotel Restaurant & Wellness delivers a satisfactory stay, especially for those who value a warm and welcoming environment.
Indoor Pool
Dog Friendly
However, there are occasional reports of barking dogs, which may be a concern for some visitors. Additionally, the presence of dog hair has been noted. Despite these minor issues, the general consensus is that the hotel provides a comfortable and accepting environment for both guests and their dogs.
Yes, Alexain Hotel Restaurant & Wellness - Colmar Ouest has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Alexain Hotel Restaurant & Wellness - Colmar Ouest.
Yes, Alexain Hotel Restaurant & Wellness - Colmar Ouest welcomes dogs.
Yes, parking facilities are available at Alexain Hotel Restaurant & Wellness - Colmar Ouest.
No, Alexain Hotel Restaurant & Wellness - Colmar Ouest doesn't have a gym.
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