The Anchorage
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Summary of reviewsThe Anchorage, located in Troon, is celebrated for its exceptional location offering easy access to the town center, ferry terminal and harbour. The scenic seaside setting along the Ayrshire coastal path provides picturesque views and a peaceful atmosphere, making it an ideal base for exploring Troon and its surrounding attractions. The convenience of shops, restaurants, pubs and the beach being within walking distance, along with free private parking, adds to its appeal as a standout choice.
The breakfast at The Anchorage generally receives high praise for its taste and quality with guests frequently mentioning specific items like eggs, sausages and a full cooked-to-order breakfast. The friendly and helpful breakfast staff further enhance the positive experience. Some suggestions for improvement include a more varied menu with options like cereals and fresh fruit, along with earlier breakfast service.
The dinner experience is another highlight with numerous guests commending the excellent quality of the food, variety of menu options and value for money. The bar and restaurant create a welcoming atmosphere, complemented by attentive and pleasant staff. Guests have consistently found their meals to be delicious, well-served and reasonably priced.
However, reviews of the rooms present a mixed picture. On the positive side, some rooms are appreciated for being clean, warm, spacious and offering lovely sea views. Yet, many guests noted that several rooms are in need of renovation with mentions of outdated decor, worn-out furniture and various maintenance issues. The hotel’s cleanliness standards also received varied feedback with some areas described as spotless while others were criticized for showing significant wear and needing better upkeep.
Staff interactions at The Anchorage are repeatedly praised with guests highlighting the friendliness, helpful nature and efficiency of the team. The staff often go out of their way to assist guests, contributing to a homely and welcoming atmosphere.
WiFi connectivity in the hotel is reliable in public areas like the reception and bar but often lacking in the rooms, presenting a potential inconvenience for those needing in-room internet access.
For families, the hotel offers a friendly environment with spacious rooms and impressive sea views. The accommodating staff contribute to a welcoming and comfortable stay, although the property may not be suitable for children with asthma due to certain environmental factors.
Beds at the hotel receive mixed feedback as well. While some guests find them comfortable and clean, many others report issues such as old, sagging mattresses and general discomfort, indicating a need for urgent upgrades.
Overall, The Anchorage is favored for its prime location, excellent dining experiences and friendly staff, though improvements in room maintenance, cleanliness and bed quality would enhance the overall guest experience.
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The breakfast at The Anchorage generally receives high praise for its taste and quality with guests frequently mentioning specific items like eggs, sausages and a full cooked-to-order breakfast. The friendly and helpful breakfast staff further enhance the positive experience. Some suggestions for improvement include a more varied menu with options like cereals and fresh fruit, along with earlier breakfast service.
The dinner experience is another highlight with numerous guests commending the excellent quality of the food, variety of menu options and value for money. The bar and restaurant create a welcoming atmosphere, complemented by attentive and pleasant staff. Guests have consistently found their meals to be delicious, well-served and reasonably priced.
However, reviews of the rooms present a mixed picture. On the positive side, some rooms are appreciated for being clean, warm, spacious and offering lovely sea views. Yet, many guests noted that several rooms are in need of renovation with mentions of outdated decor, worn-out furniture and various maintenance issues. The hotel’s cleanliness standards also received varied feedback with some areas described as spotless while others were criticized for showing significant wear and needing better upkeep.
Staff interactions at The Anchorage are repeatedly praised with guests highlighting the friendliness, helpful nature and efficiency of the team. The staff often go out of their way to assist guests, contributing to a homely and welcoming atmosphere.
WiFi connectivity in the hotel is reliable in public areas like the reception and bar but often lacking in the rooms, presenting a potential inconvenience for those needing in-room internet access.
For families, the hotel offers a friendly environment with spacious rooms and impressive sea views. The accommodating staff contribute to a welcoming and comfortable stay, although the property may not be suitable for children with asthma due to certain environmental factors.
Beds at the hotel receive mixed feedback as well. While some guests find them comfortable and clean, many others report issues such as old, sagging mattresses and general discomfort, indicating a need for urgent upgrades.
Overall, The Anchorage is favored for its prime location, excellent dining experiences and friendly staff, though improvements in room maintenance, cleanliness and bed quality would enhance the overall guest experience.
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Guest Reviews
The Anchorage is universally praised for its exceptional location. Guests repeatedly highlight its central position, making the hotel an ideal base for exploring the town of Troon. Its close proximity to the town center, ferry terminal and harbour provides convenience for visitors. Many reviews commend the easy walking distance to shops, restaurants, pubs and the beach, bringing a plethora of amenities within reach.
The picturesque setting by the sea and along the Ayrshire coastal path adds charm to the stay, enhanced by the lovely views and peaceful surroundings. Free private parking is an appreciated perk for those driving. Staff interactions are noted positively, emphasizing their friendliness and helpfulness.
Overall, the combination of a prime location with accessibility to various attractions and services makes The Anchorage a standout choice for travelers looking to explore Troon and its scenic coastal areas.
The breakfast experience at The Anchorage receives generally positive feedback with numerous guests praising the quality and taste of the food. Many found the breakfast to be excellent, lovely and very good, often highlighting specific menu items like eggs, sausages and a cooked-to-order full breakfast. The breakfast staff were frequently commended for their friendliness and exemplary service, contributing significantly to the overall experience.
Despite the positive remarks, some reviews pointed out areas for improvement. A recurring theme was the limited variety and lack of options, such as cereals, fresh fruit or continental choices. A few guests mentioned the timing of breakfast service and felt it started too late. Additionally, there were isolated comments about inconsistencies and specific shortcomings in portion sizes or availability of certain items from the menu.
Overall, The Anchorage maintains a strong reputation for delivering a satisfying and enjoyable breakfast, particularly noted for its taste and the helpfulness of the staff, although some enhancements in variety and service timing could further elevate the guest experience.
The dinner experience at The Anchorage has received a lot of positive feedback from guests. The general consensus is that the food is of excellent quality with multiple guests describing their meals as lovely, great and tasty. The bar and restaurant together contribute to a welcoming atmosphere and the staff are frequently praised for being pleasant, attentive and helpful. Diners appreciate the value for money and the variety of meals available on the menu. Guests also highlighted that dinners were well-served and reasonably priced, often describing the food as good, hot and even as good as at a 5-star establishment. Meals were not only delicious but also consistent in quality from dinner to breakfast with the pub downstairs receiving special mention for its wholesome and honest pub grub. Overall, the dining experience at The Anchorage seems to be one of its standout features, ensuring that guests leave satisfied and eager to return.
The Anchorage offers a mixed experience when it comes to its rooms with both positive and negative aspects highlighted by guests. On the positive side, many guests appreciated rooms that were clean, warm and decently sized. Some rooms were described as excellent, spotless and offering lovely views, particularly those with sea views. The spaciousness of certain rooms was also a highlight, ensuring a comfortable stay for guests. Beds in some rooms were clean and comfortable, contributing to an overall satisfactory experience.
However, numerous reviews pointed out the need for renovation and updates. Many rooms were described as old-fashioned, tired and in need of a fresh coat of paint. Issues such as worn-out furniture, broken windows and non-functional lamps were recurrent themes. Some rooms were noted to be too small or basic with descriptions of shabbiness and lack of cleanliness causing disappointment among guests. Mold, damp smells and hygiene concerns were also mentioned, indicating inconsistency in the cleanliness standards across different rooms.
Guests also reported problems with amenities, like non-working showers, uncomfortable beds and a general sense that the rooms were not up to modern standards. Overall, while some guests had a pleasant and comfortable stay, others felt the rooms were lacking and in desperate need of updates and better maintenance.
Guest reviews of The Anchorage reflect a rather mixed experience regarding the beds. On a positive note, several guests found the beds to be comfortable with mentions of good, comfy beds and clean bedding. Some appreciated the comfort of the beds, the cleanliness of the rooms and additional touches like blackout blinds.
However, many guests reported negative experiences. Complaints included old, worn-out mattresses, some with springs felt through the surface, sagging or stains. There were mentions of hard and uncomfortable beds with some describing the mattresses as completely flat or filthy. Issues like beds sloping to one side and general discomfort were also noted. For a number of guests, these factors significantly detracted from their stay. Overall, while a portion of guests were satisfied with the bed comfort, many highlighted the need for urgent replacement and upgrades.
The Anchorage, despite its friendly atmosphere and convenient location, has garnered mixed reviews when it comes to cleanliness. Guests have noted that, while certain areas and items such as the towels, linens and some rooms are spotlessly clean and tidy, there are significant drawbacks. Many reviews highlight the need for an overall refurb with furniture, carpets and fixtures showing wear and tear. Common complaints include dusty rooms, dirty windows and unclean bathrooms. Problems such as mould, cobwebs and inadequate lighting have also been mentioned, pointing to a need for better upkeep and modernisation throughout the property. Despite some clean areas, the general sentiment is that the hotel is run-down and in dire need of improvement to address the various cleanliness and maintenance issues.
When it comes to the staff at The Anchorage, reviews consistently highlight their friendliness and helpful nature. Guests have noted that the staff are not only pleasant and efficient but also create a homely atmosphere that enhances the overall experience. Several comments specifically praise the receptionist and breakfast staff for being particularly approachable and accommodating.
The staff at The Anchorage have been described as amazing, welcoming and generally lovely with many guests using terms like polite, attentive and cheerful to define their interactions. Despite occasional criticisms regarding the maturity of some younger staff members, the majority of reviews reflect positively on the team’s performance, often going out of their way to assist guests under trying circumstances.
The welcoming nature of the staff extends through various roles, whether at reception, during breakfast service or in general guest interactions. Guests frequently felt that nothing was too much trouble for the hotel team, who were eager to assist and made significant efforts to ensure a pleasant stay. Overall, the staff at The Anchorage appear to excel in creating a friendly and supportive environment, leaving guests with a favorable impression.
The Anchorage offers a mixed experience regarding its WiFi connectivity. Many guests have highlighted that the WiFi works well in the reception and bar areas. However, numerous reviews point out that there is a lack of WiFi coverage in the rooms with some guests unable to access the internet or even a signal from their bedrooms. While the public areas seem to provide reliable internet access, those needing connectivity in their private rooms may encounter challenges.
The Anchorage offers a family-friendly environment with impressive sea views from spacious family rooms. The hotel's staff is often praised for their attentiveness and accommodating nature, making stays feel welcoming and comfortable. Children seem to enjoy running around happily, adding to the lively atmosphere. The bar area provides a good spot for relaxation with entertainment options such as sports or music videos on various TVs. However, it's worth noting that the hotel may not be ideal for children with asthma. Overall, the hotel provides a pleasant setting for family visits with a strong community feel and supportive local staff.
Location Show Map
Location
The picturesque setting by the sea and along the Ayrshire coastal path adds charm to the stay, enhanced by the lovely views and peaceful surroundings. Free private parking is an appreciated perk for those driving. Staff interactions are noted positively, emphasizing their friendliness and helpfulness.
Overall, the combination of a prime location with accessibility to various attractions and services makes The Anchorage a standout choice for travelers looking to explore Troon and its scenic coastal areas.
Breakfast
Despite the positive remarks, some reviews pointed out areas for improvement. A recurring theme was the limited variety and lack of options, such as cereals, fresh fruit or continental choices. A few guests mentioned the timing of breakfast service and felt it started too late. Additionally, there were isolated comments about inconsistencies and specific shortcomings in portion sizes or availability of certain items from the menu.
Overall, The Anchorage maintains a strong reputation for delivering a satisfying and enjoyable breakfast, particularly noted for its taste and the helpfulness of the staff, although some enhancements in variety and service timing could further elevate the guest experience.
Dinner
Rooms
However, numerous reviews pointed out the need for renovation and updates. Many rooms were described as old-fashioned, tired and in need of a fresh coat of paint. Issues such as worn-out furniture, broken windows and non-functional lamps were recurrent themes. Some rooms were noted to be too small or basic with descriptions of shabbiness and lack of cleanliness causing disappointment among guests. Mold, damp smells and hygiene concerns were also mentioned, indicating inconsistency in the cleanliness standards across different rooms.
Guests also reported problems with amenities, like non-working showers, uncomfortable beds and a general sense that the rooms were not up to modern standards. Overall, while some guests had a pleasant and comfortable stay, others felt the rooms were lacking and in desperate need of updates and better maintenance.
Beds
However, many guests reported negative experiences. Complaints included old, worn-out mattresses, some with springs felt through the surface, sagging or stains. There were mentions of hard and uncomfortable beds with some describing the mattresses as completely flat or filthy. Issues like beds sloping to one side and general discomfort were also noted. For a number of guests, these factors significantly detracted from their stay. Overall, while a portion of guests were satisfied with the bed comfort, many highlighted the need for urgent replacement and upgrades.
Cleanliness
Staff
The staff at The Anchorage have been described as amazing, welcoming and generally lovely with many guests using terms like polite, attentive and cheerful to define their interactions. Despite occasional criticisms regarding the maturity of some younger staff members, the majority of reviews reflect positively on the team’s performance, often going out of their way to assist guests under trying circumstances.
The welcoming nature of the staff extends through various roles, whether at reception, during breakfast service or in general guest interactions. Guests frequently felt that nothing was too much trouble for the hotel team, who were eager to assist and made significant efforts to ensure a pleasant stay. Overall, the staff at The Anchorage appear to excel in creating a friendly and supportive environment, leaving guests with a favorable impression.
Wi-Fi
Family
No, The Anchorage doesn't have any pool.
No, a spa isn't available at The Anchorage.
No, The Anchorage doesn't allow dogs.
No, parking facilities aren't available at The Anchorage.
No, The Anchorage doesn't have a gym.
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