Motel 6-Roanoke, TX - Northlake - Speedway offers a highly convenient location that consistently receives positive remarks from guests. Situated near the Texas Motor Speedway, it provides an ideal setting for event attendees, ensuring ease of access and a great vantage point. The surrounding area enhances its appeal with a variety of nearby restaurants, malls, and attractions, as well as easy highway access, making it a practical and budget-friendly option for travelers seeking convenience and variety.
The motel's staff experiences vary, with some visitors praising the friendliness, politeness, and attentiveness of specific staff members, such as Barbara and Cash. These positive interactions contribute to a welcoming atmosphere and a sense of security for guests. However, inconsistency in customer service has been noted, with some interactions described as rude or defensive, particularly at the front desk and in response to requests for room cleaning and amenities. Despite these mixed reviews, the staff's efforts in maintaining a safe and clean environment are acknowledged.
Cleanliness at Motel 6-Roanoke, TX presents an area for improvement. While the external grounds, hallways, lobby, and parking lot are well-kept, rooms and communal areas experience recurring issues. Guests report mold, mildew, unpleasant odors, and the presence of pests, which detract from the overall experience. Inadequate housekeeping services and concerns with linen cleanliness further contribute to dissatisfaction. Enhancing cleaning practices, especially in the rooms and wider facility, could significantly improve guests' satisfaction.
Overall, Motel 6-Roanoke, TX - Northlake - Speedway benefits from a convenient location and the positive interactions of some staff members, but could enhance the guest experience through improvements in cleanliness and consistency in customer service.
This resort offers an expansive pool area, creating a relaxing environment for guests. It also has a spa.
Summary of reviews related to the 'Pool' category
If you're looking for a fantastic place to stay with plenty of swimming facilities, the Gaylord Texan Resort and Convention Center has got you covered. The water park is the reason to go with its lazy river, pool water slide and midnights swims. The property itself is beautiful with amazing gardens and a plethora of pools, both indoor and outdoor, heated and not. Though parking can be a bit of a nightmare, the access to the Splash park with resort transfer is super convenient. The resort is also very crowded because non-hotel guests are welcome and the staff can be undermanned at times. However, the atmosphere and main pool open late make up for any of the downsides. You can walk around, eat or just relax both at the water park and inside the hotel.
Overall, it's a nice place to stay with lots of Christmas activities to enjoy and stay busy. Besides the pools, shopping opportunities and the Cirque show, the breakfast buffet at the Riverside dining outlet is unmatched in the Dallas area. Guests have enjoyed the pools and while some wish the waters a bit warmer and the food service quicker, the hotel has catered to all types of people - families, adults, kids with things for everyone. So if you're looking for a place to indulge in some swim time while enjoying other activities, the Gaylord Texan Resort and Convention Center can be an amazing hotel to visit.
The Dallas/Fort Worth Marriott Hotel & Golf Club at Champions Circle offers spacious and comfortable rooms that are freshly remodeled and extremely clean with great views and nice facilities throughout the hotel. Although some guests experienced minor issues, overall, the rooms are a great size and very roomy. The staff is absolutely phenomenal, extremely courteous and professional, always looking for ways to be helpful and accommodating. The service staff is especially fantastic, providing quick check-in and exceptional service during meals. The hotel also has a friendly and super helpful concierge and front desk staff. While there was one minor issue with extra pillows and blankets not being readily available, the staff quickly resolved the problem and made sure the guest was comfortable. Although the hotel does not have an in-house restaurant and the lobby area lacks sitting or relaxing spots, overall, the hotel offers a comfortable and clean stay with spacious rooms and guests can enjoy beautiful views of the surrounding area.
The pool at Holiday Inn Express Hotel and Suites DFW-Grapevine receives mixed reviews from guests. While some visitors describe the pool as good and great, noting the cleanliness of both the pool and the rooms, several encountered significant issues. There are mentions of the pool being closed all weekend or out of service, often without prior notice to guests. Additionally, some reviews pointed out that the pool water was cloudy or that the pool was not open or heated, even in warm weather. The jacuzzi in some rooms also faced operational problems. Overall, the pool area has received both praise and criticism from guests, highlighting the need for clearer communication and regular maintenance.
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