Janblue Hotel offers a tranquil and cozy retreat, situated away from the city's hustle and bustle but conveniently close to essential services like shops, restaurants and a supermarket. Its proximity to Almaty Airport and the train station makes it ideal for travelers in transit. While the hotel is 20 minutes from downtown Almaty, its serene setting and good transportation links make it a practical choice for many.
The hotel receives mixed feedback on breakfast, though many appreciate the delicious and diverse offerings. The restaurant serves well-cooked meals with stylish presentation and room service is efficient, offering large portions and reasonable prices. The spacious rooms are noted for their cleanliness, though some areas are in need of renovation. Guests appreciate the quiet environment and effective air conditioning.
Cleanliness is a standout feature with the hotel consistently described as clean and well-maintained. The staff is frequently praised for their friendliness and professionalism, enhancing the overall guest experience.
The hotel offers free Wi-Fi, though the quality can be inconsistent. Spa facilities, including a sauna, hammam and pool, are appreciated despite some guests finding the spa area small or mediocre. The gym is generally well-received, offering good quality facilities.
The hotel’s pool, while small, is a nice bonus, particularly when well-maintained. On-site parking is convenient and free, contributing to a hassle-free experience for those arriving by car. Janblue Hotel is also family-friendly with amenities like a playground and quiet, spacious rooms catering to families.
Guests find the beds to be mostly comfortable and clean, although some issues with creakiness and firmness were noted. Despite some minor shortcomings, Janblue Hotel delivers a commendable experience, especially given its three-star rating, offering solid amenities and an excellent price-quality ratio.
Hotel Kezdesu has garnered varying feedback across several categories, though positive aspects do stand out.
The hotel's location, while not centrally situated, offers convenient public transportation options, such as Bus route 208 to Almaty 2 railway station. The residential neighborhood features nearby amenities like a grocery store, hardware store and Glamur cafe, making it practical for some guests despite its distance from the city center.
Room quality appears somewhat mixed. Positively noted for cleanliness and the comfort of individual bedside tables and chairs, the rooms are generally small and best suited for short stays. The nearby affordable and tasty cafe adds a convenient dining option. However, issues such as outdated bathrooms, smoky and dirty conditions and noise disturbances due to high audibility warrant consideration.
Cleanliness reviews show disparity; some guests found the rooms clean and cozy, valuing the quiet ambiance. Nonetheless, there were consistent complaints about housekeeping lapses, including dirty floors and unchanged bathroom fixtures, alongside worn-out beds and cold temperatures detracting from the overall comfort.
Staff at Hotel Kezdesu generally receive favorable mentions for their politeness and friendliness. The reception team, in particular, is highlighted for their pleasant demeanor and flexibility with check-in times, contributing to a welcoming atmosphere. Nonetheless, a few guests noted communication issues and instances of unhelpful behavior, pointing to occasional inconsistencies in service quality.
Overall, Hotel Kezdesu offers a stay defined by its functional amenities and friendly staff, although the basic room offerings and inconsistent cleanliness might limit the experience for some visitors.