Grand Canyon Hotel & Suites

Tusayan 35.97144200, -112.12817100 , 226 Highway 64 (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsGrand Canyon Hotel & Suites, provides a highly convenient and practical option for visitors to the Grand Canyon. Its prime location just minutes from the South Rim entrance of the Grand Canyon National Park is a standout feature, ensuring guests have quick and easy access to the natural wonder. The central placement in Tusayan further enhances the convenience with numerous restaurants, shops and helicopter tour points within walking distance.

Guests enjoyed the breakfast offerings, often described as excellent and well-varied with hot and cold options, including eggs, bacon and the highly-favored cinnamon rolls. The breakfast staff were lauded for their friendliness and attentiveness, contributing to a pleasant start for those heading out to explore. However, some guests mentioned occasional crowding and a desire for more healthy options.

While the hotel does not feature extensive dining options, its proximity to various local restaurants allows guests to enjoy diverse dining experiences. Though opinions on local dining quality varied, the easy access to multiple eateries was generally appreciated.

The rooms received praise for their spaciousness and cleanliness, being large enough for families and equipped with amenities like refrigerators, microwaves and coffee makers. Some found the decor outdated, but most guests found the accommodations functional and comfortable. Occasional issues with noise and air conditioning were noted, but the overall feedback reflected satisfaction with the room quality.

Cleanliness across the hotel was frequently commended with rooms and public areas well-maintained. The cleaning staff earned positive remarks, though a few guests pointed out minor inconsistencies in room upkeep and maintenance.

The staff, especially at the breakfast area, were frequently highlighted for their exceptional service and friendliness. Occasional remarks about the front desk staff were less enthusiastic, but the majority praised their professionalism and helpfulness.

While the free WiFi received mixed reviews with some guests experiencing good reliability and others finding it slow and inconsistent, the overall inclusion of WiFi was seen positively.

Guests appreciated the pool and jacuzzi facilities, describing them as relaxing and enjoyable. Some improvements were suggested regarding cleanliness and size, but the heated pool and the extended hours of operation were well received.

The hotel’s parking facilities were praised for their convenience and ample space, although busy times occasionally made finding a spot challenging. The well-lit and easily accessible parking added to the guests' convenience.

Families found the hotel particularly accommodating with spacious rooms and attentive staff. The included breakfast and amenities like the indoor pool contributed to a pleasant stay for families with children. The location's quiet environment, coupled with the proximity to major attractions, made it an ideal choice for family vacations.

In summary, Grand Canyon Hotel & Suites, provides a comfortable and convenient stay with friendly service, making it an excellent base for exploring the Grand Canyon.
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Categories
Family Friendly Hotel
This hotel offers comfortable accommodations and complimentary breakfast. Its location near the Grand Canyon makes it ideal for families visiting the landmark.

3-Star Hotel
Located near the Grand Canyon, this hotel offers a complimentary breakfast and comfortable rooms. It features an indoor pool and fitness center for guest enjoyment. Its proximity to the Grand Canyon makes it ideal for park visitors.

Hotel with Indoor Pool
This hotel features an indoor pool and whirlpool. Guests can take a dip in the indoor pool and stay active.

Hotel for Honeymoon

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Room Types
Standard Queen Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard Room with Two Queen Beds Featuring free Wi-Fi and a flat-screen TV with cable, this room is equipped with coffee-making facilities. Rates are based on 2 guests. A maximum of 4 guests can stay in this room.

Standard King Room Featuring free Wi-Fi and a flat-screen TV with cable, this room is equipped with coffee-making facilities.

King Suite Featuring a separate living room, this suite boasts free Wi-Fi and a flat-screen TV with cable.

Standard King Room with Mobility Accessible Tub Featuring free Wi-Fi and a flat-screen TV with cable, this room is equipped with coffee-making facilities. Additionally this room has a pull-down seat in a bathtub.

Standard King Room with Mobility Accessible Roll-In Shower The double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.

One-Bedroom Suite with Tub - Mobility Accessible This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

One-Bedroom King Room with Roll-in Shower - Hearing Accessible - Non-Smoking The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. This double room offers a flat-screen TV with cable channels. The unit offers 1 bed.

Room with Two Beds - Hearing Accessible - Non-Smoking This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Family Suite The unit offers 3 beds.

Standard Suite The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
Grand Canyon Hotel & Suites, offers an unbeatable location with its close proximity to the Grand Canyon National Park. Situated just minutes from the park's South Rim entrance, it provides exceptionally easy access for visitors looking to explore this natural wonder. The convenience extends to being a short drive from the Grand Canyon Village and the park's Visitor Center, making it extremely practical for day trips and tours.

Guests frequently highlight the excellent location as a major benefit, expressing satisfaction with the short travel time to the park—often just 5-15 minutes by car. The hotel's central placement in Tusayan adds further value, putting guests within walking distance of numerous restaurants, shops and even helicopter tour points.

The combination of its prime location and easy park access makes Holiday Inn Express & Suites Grand Canyon an ideal starting point for any Grand Canyon adventure. Whether planning to witness the breathtaking sunrises or take a leisurely tour through the park, this hotel positions guests perfectly for an unforgettable visit.

Breakfast
Holiday Inn Express & Suites Grand Canyon offers a breakfast experience that has received a mix of reviews from guests. On the positive side, many guests praised the breakfast as excellent, outstanding and one of the best they have ever had. They appreciated the wide variety of options, including hot items like eggs, bacon, sausages, oatmeal, pancakes and cold options such as yogurt, fruit and cereals. The cinnamon rolls were a particular favorite among many reviewers. Several guests also mentioned that the breakfast was a great and convenient start to the day, especially for those heading to the Grand Canyon.

The breakfast staff consistently received high marks for their friendliness, helpfulness and attentiveness, often going above and beyond to ensure guests were satisfied. Some reviews highlighted the efforts of specific staff members, noting their dedication and exceptional service.

However, there were also critiques about the breakfast. Some guests found it to be chaotic, crowded and not up to their standards. A few mentioned the use of disposable cutlery and plates as a downside and some noted that the breakfast could be more varied, especially in terms of healthier options. There were also comments about the quality being more akin to fast food and lacking fresh items.

Despite these criticisms, the generally positive feedback about the variety, taste and convenience of the breakfast indicates that most guests found it a satisfactory part of their stay at this Holiday Inn Express.

Dinner
Grand Canyon Hotel & Suites, enjoys a convenient location that is ideal for those visiting the Grand Canyon and looking to dine afterwards. While the hotel itself does not offer extensive dining options, the surrounding area boasts a variety of restaurants within walking distance. Several reviews highlight good and even exceptional dining experiences at nearby spots, such as the praised Yippee-ei-o Steakhouse. Guests have found it easy to access multiple dining facilities and enjoyed having several restaurant options close by without needing to use a car. However, opinions on the quality of the local dining scene are mixed with some finding the restaurants to be underwhelming. Overall, the proximity to numerous dining choices makes it easy for guests to find meals that suit their taste and schedule.

Rooms
The Grand Canyon Hotel & Suites, generally receives positive feedback for its spacious, clean and comfortable rooms. Many guests appreciated the ample room size and the array of amenities provided, including refrigerators, microwaves and coffee makers. The decor, while often described as outdated, contributed to a functional and practical stay with features like well-furnished spaces and clean accommodations.

The rooms are consistently highlighted as being large enough for families with many noting a comfortable layout and adequate bedding. The cleanliness of the rooms was frequently commended with guests mentioning tidy and well-maintained spaces. However, some reviews pointed out issues with noise, especially for rooms near the lobby and pool area and a few instances of inadequate cooling from the air conditioning.

While the modernity of the decor received mixed reviews with some finding it charmingly classic and others seeing it as in need of an update, the overall functionality of the room was praised. The bathrooms, though sometimes reported as small and not very functional, offered satisfactory experiences for short stays. A number of guests suggested that rooms could benefit from better lighting and modernized fixtures.

Despite some complaints about older furnishings and occasional maintenance issues, the hotel's proximity to the Grand Canyon and the clean, spacious interiors made it a repeating choice for many. Overall, the rooms provide a comfortable and practical base for exploring the stunning surroundings.

Beds
Grand Canyon Hotel & Suites, consistently receives praise for its comfortable beds and bedding. Guests frequently highlight the beds as exceptionally comfortable with many noting soft, cozy and large beds, including king-sized and queen-sized options. Various reviews mention how the beds and pillows contributed to a restful night's sleep, emphasizing the quality bedding and the overall experience.

There are occasional complaints about the beds being too soft or hard with a few describing them as uncomfortable or not supportive. Some guests faced issues such as beds being thin, squeaky or having box springs that bowed in the middle. Bedding was typically described as clean and in good condition, though there were a few instances where bedding was thin or linens smelled of cigarettes.

Overall, the beds at the Holiday Inn Express & Suites Grand Canyon are generally well-regarded with their comfort frequently enhancing the guests' stays.

Cleanliness
The reviews for Grand Canyon Hotel & Suites, reflect a generally positive consensus regarding the cleanliness of the establishment. The rooms were routinely described as clean, very clean and even spotlessly clean. Guests noted that both the rooms and the bathrooms were well-maintained, comfortable and tidy. The public areas, including the lobby and breakfast area, were also praised for their pristine condition.

While most reviews highlighted the attentive and friendly cleaning staff contributing to the hotel's upkeep, there were a few noted inconsistencies. Some guests mentioned that the carpets were not always vacuumed and the room cleanliness could occasionally be improved. Specific issues like dusty rooms, dirty remote controls and body hairs in showers were pointed out by a few. Additionally, the hotel's decor was occasionally described as outdated with minor maintenance issues like loose carpets and old televisions.

Despite occasional lapses, the overarching sentiment is that the Holiday Inn Express & Suites Grand Canyon maintains a high standard of cleanliness, making it a reliable choice for travelers looking for a clean and comfortable stay near the Grand Canyon.

Staff
The staff at the Grand Canyon Hotel & Suites, received high praise for their friendliness and helpfulness. Guests frequently highlighted the exceptional service at the breakfast area, where staff were noted to be attentive, cleaning tables promptly and maintaining a cheerful and welcoming atmosphere. Specific individuals, like Imelda and Chris, stood out for their outstanding service, contributing to a positive guest experience.

The front desk personnel were generally commended for their efficiency and professionalism with many reviews mentioning their accommodating nature and informative assistance. Although there were occasional comments about the front desk staff being less welcoming, the overwhelming sentiment was one of satisfaction with the courteous and attentive service provided.

All around, the staff's dedication and friendly demeanor were key factors in the positive experiences reported by guests, making the hotel a recommended choice for those visiting the Grand Canyon area.

Wi-Fi
The Grand Canyon Hotel & Suites, receives mixed reviews regarding its WiFi services. Guests appreciated the efficient and helpful staff and the availability of free WiFi was seen as a bonus. On the positive side, some guests experienced good, reliable and even amazing WiFi speeds with a few reporting that the internet worked well and without lag.

However, a significant number of guests found the WiFi service lacking. Common issues reported included weak and spotty signals, non-functioning or very slow internet and frequent disconnections. Some guests noted that the internet service was too slow to work, making team calls infeasible and mentioned systemic issues that affected the reliability of the connection.

While the free WiFi is a welcomed feature, the overall experience with the internet service varies, suggesting that improvements in reliability and speed could enhance the stay for future visitors.

Pool
The reviews of the Holiday Inn Express & Suites Grand Canyon highlight a mixed yet predominantly positive experience when it comes to the pool facilities. Guests appreciate the presence of both an indoor heated pool and a jacuzzi, which often receive praise for their relaxing qualities. Phrases like "nice pool," "good swimming pool," and "excellent pool" appear frequently, signaling general satisfaction. The availability of both a pool and a hot tub is a standout feature with guests noting that they are "great," "really nice," and "amazing," contributing positively to the overall experience.

However, some guests mentioned areas needing improvement, such as the pool being "not very clean," "cloudy water," and "foam in the jacuzzi." The pool area, while described as nice by many, is also pointed out as needing a refresh or revitalization. Size appears to be an issue as well with several mentioning that the indoor pool is "small" and can get "crowded," which detracts from its usability at times.

The temperature of the pool gets mixed reviews with some finding it "warm" and others describing it as too cold. Nevertheless, the heated pool seems to be a hit among guests. Many appreciate the "pleasant temperature" and the fact that it stays open until 11 pm, providing late-night relaxation opportunities.

Amenities like towels at the pool and cleanliness are generally well-received, although there are occasional lapses, such as the lack of towels at certain times.

In summary, while there are some areas for improvement, the pool and jacuzzi at Holiday Inn Express & Suites Grand Canyon are generally well-received, offering a relaxing and enjoyable experience for most guests.

Parking
Grand Canyon Hotel & Suites, offers a large and free parking area, providing ample space for guests to park their vehicles with ease. The parking is conveniently located in front of the hotel and is well-lit, which adds to the safety and convenience for late arrivals. Despite a bit of tightness in some areas of the parking lot, guests generally appreciate the convenience of having free parking directly at the hotel. The staff is friendly and efficient, ensuring a seamless experience from check-in to parking.

The hotel's location is advantageous, being just 15 minutes from the South Entrance to the Grand Canyon, making it a practical choice for visitors. While most reviews highlight the plentiful and easy-to-use parking, some guests noted challenges, especially during busy times when the lot could fill up quickly. However, additional parking spaces are available at the back of the property with a side entrance providing easy access to the hotel.

Guests also commented on the proximity of the parking to local facilities, enhancing the overall convenience. Although a few reviews mentioned difficulty in finding a parking spot and the absence of a valet service, the majority of the feedback points to a positive parking experience with ample free parking available for all guests.

Family
Grand Canyon Hotel & Suites, stands out as an excellent choice for family vacations. The hotel offers spacious rooms that comfortably fit families with options like the family suite and kids suite that provide a separate sitting area from the beds, enhancing convenience and comfort. The rooms, described as immaculate and comfortable, feature adequate bedding to accommodate everyone.

Families particularly appreciate the friendly and helpful staff who are attentive to guests' needs, especially during breakfast. This meal, included in the stay, is praised for its variety and richness. The on-site amenities, such as the indoor pool that stays open late, offer great relaxation after a long day of exploring the nearby Grand Canyon, making it ideal for both kids and adults.

The hotel's location ensures a quiet environment, perfect for unwinding while still being close to major attractions. The family-friendly atmosphere is evident throughout the property, from the staff's warm interactions with children to the designated play areas. This hotel seamlessly blends comfort, convenience and a welcoming environment, making it an ideal base for families visiting the Grand Canyon.

3 Star
Grand Canyon Hotel & Suites, offers a three-star experience that aligns with its rating, providing guests with good value for a simple stay. Guests appreciated the clean rooms and facilities, though some noted that the hotel is relatively old and could benefit from updates to truly meet three-star standards. Despite the dated appearance and occasional issues like mold, the hotel still delivers a solid three-star experience, being characterized as adequate, budget-friendly and a great choice for a basic stay.

The breakfast is basic and serves its purpose, although it lacks variety and uses disposable plates and utensils, which some guests found unsustainable. While not luxurious, the accommodations are comfortable and clean, making it a good option for a straightforward and affordable stay near the Grand Canyon.

Certain reviews highlighted that the cost might be on the higher side considering the hotel’s overall standard and dated facilities. Nonetheless, it remains a commonly chosen hotel for visitors looking for an average but reliable stay. For those seeking high value at a reasonable price, especially in a competitive location like the Grand Canyon, this hotel stands as a solid choice for a three-star experience.

Business
Grand Canyon Hotel & Suites, offers a range of facilities well-suited for business travelers. The hotel provides essential amenities such as a free breakfast, complimentary wi-fi and adequately equipped meeting rooms, making it easy to conduct business activities seamlessly. The fluorescent lighting in the rooms ensures a conducive working environment.

Business travelers will find the business center sufficient for their needs, providing the necessary tools for productivity. The hotel is located in a quiet area, further enhancing its business-friendly atmosphere. Although the rooms are clean, they appear a bit dated and the facility could benefit from some updates or renovations.

Despite the premium pricing typical of the Grand Canyon area, the hotel remains a commendable choice for business trips with aspects such as adequate business services and a conducive environment for work. Overall, it remains a solid option for those traveling for business purposes, offering a good balance of comfort and functionality.

Accessible
The Holiday Inn Express & Suites Grand Canyon, an IHG Hotel, offers a range of accessibility features aimed at ensuring a comfortable stay for guests with disabilities. The hotel is equipped with amenities such as refrigerators and microwaves in rooms and the staff receives high marks for their pleasant demeanor. The rooms are described as comfortable and of good size with several specific mentions of accessible rooms and disability suites featuring roll-in showers and easy access bathrooms.

Guests appreciated the wheelchair accessibility of the hotel, noting that it is accessible to various facilities in the Grand Canyon area. The location itself is deemed accessible, making it convenient for guests to explore nearby attractions. Parking spaces, including those for disabled vehicles, are in ample supply.

However, it is important to note that some reviews mentioned limited accessibility options and indicated that the hotel might not be ideal for all wheelchair users. Despite these concerns, many found the hotel to be very clean with key accessible features like accessible entrances and rooms that meet their needs for short stays. Overall, the Holiday Inn Express & Suites Grand Canyon appears to cater well to guests with disabilities, providing various accessible conveniences and ensuring an overall accessible experience.

Indoor Pool
The Holiday Inn Express & Suites Grand Canyon boasts an indoor pool that guests frequently comment on. While the pool's size is noted as being small with minimal seating, it compensates with a range of positive attributes. It features a whirlpool and hot tub and guests appreciate the comfortable temperature and warm water, making it a popular choice, especially during the summer months. The pool also has good jet streams and is heated, contributing to an enjoyable swimming experience. Despite being placed in a separate block from the main hotel, this does not deter guests, who frequently describe the pool as beautiful and fantastic. It's particularly noted that children enjoy the pool, adding to its appeal for families. Overall, the indoor pool at this hotel is a well-regarded amenity, providing a relaxing and pleasant experience for many.

Honeymoon
Grand Canyon Hotel & Suites, offers a great location ideal for honeymooners with spacious rooms and a comfortable bed ensuring a restful stay. The hotel is maintained well, even during the off-season with staff willing to stay late to keep it clean. The proximity to a local airport allows guests to experience a 40-minute flight over the canyon, adding a unique touch to any romantic getaway. It is advised to plan ahead and check availability as tickets can sell out quickly during peak season. However, some negative reviews mention issues such as a leaking cistern and a suggested lack of value for the price, indicating a mixed experience for some guests.


Yes, Grand Canyon Hotel & Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Grand Canyon Hotel & Suites.

No, Grand Canyon Hotel & Suites doesn't allow dogs.

Yes, parking facilities are available at Grand Canyon Hotel & Suites.

No, Grand Canyon Hotel & Suites doesn't have a gym.

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