Info
Summary of reviewsHotel Tusnad is nestled in the heart of Baile Tusnad, providing guests with a tranquil and picturesque setting surrounded by ancient fir trees and panoramic mountain views. This serene environment, paired with the convenient proximity to mineral water springs and Lake Ciucaș, makes the hotel an ideal base for relaxation and exploration of local attractions.
Guests frequently highlight the hotel's breakfast experience as a standout feature, noting the abundance and variety of the meal. The satisfying and hearty dishes, paired with high-quality coffee, contribute to an enjoyable start to the day. Similarly, dinner receives positive feedback for its diverse, substantial and tasty offerings with the half-board package—featuring a Swedish buffet and homemade cakes—being particularly appreciated.
The rooms at Hotel Tusnad are commended for their spaciousness, modernity and cleanliness. Renovated interiors with new furniture and comfortable suites elevate the overall guest experience. Despite occasional issues such as ventilation problems or outdated conditions in some rooms, most guests find their accommodations to be well-maintained and cozy.
Cleanliness across the hotel is generally well-regarded, especially in the renovated rooms and dining areas. Although there are some reports about inconsistencies in cleaning practices, particularly in common areas, the overall sentiment remains positive with the staff’s efforts toward maintaining a clean environment.
The hotel's staff is frequently praised for their friendliness, politeness and helpfulness. Receptionists and other team members are noted for their welcoming and attentive service, ensuring guests feel comfortable. Although a few negative experiences are mentioned, the predominant sentiment reflects the staff's positive attitude and hospitality.
The hotel's pool experience stands out due to features like free access and the unique thermal and mineral water pools. However, improvements in cleanliness, maintenance and availability of amenities like bathrobes and slippers are suggested by guests. Additionally, the pool’s small size and limited operational hours have been noted as areas needing attention.
While the cleanliness of the rooms is appreciated, the comfort of the beds is an area where improvement is necessary. Guests have expressed concerns about soft mattresses, aging bed conditions and the setup of matrimonial beds.
Overall, Hotel Tusnad offers a serene and picturesque environment with satisfying dining experiences and friendly staff. Enhancing bed comfort and pool amenities could further elevate the guest experience.
Show moreRead review summaries for all categories
Categories
