Info
Summary of reviewsBalvanyos Resort (Grand Hotel Balvanyos) is celebrated for its idyllic location within a serene forest, offering guests breathtaking mountain views and a tranquil environment ideal for relaxation and outdoor activities. Nature enthusiasts appreciate the proximity to Lake Saint Ana and scenic hiking trails, while the modern yet rustic amenities blend seamlessly with the picturesque setting, providing a perfect escape from the daily grind.
The resort's breakfast is highly praised for its rich and diverse offerings, including traditional dishes, fresh juices and options catering to various diets. The Gastrolab restaurant is particularly noted for the quality and presentation of breakfast, contributing to an overall impressive dining experience. Despite minor issues regarding service times and occasional shortages, the breakfast generally exceeds guests' expectations.
Dinner at the resort is also well-regarded, especially at Gastrolab and The Forest Restaurant. The food is consistently described as delicious and well-prepared with the outdoor terrace enhancing the ambiance. While some guests note high prices and occasional portions that could be larger or more diverse, the overall culinary experience is deemed a highlight of the stay.
The rooms at Balvanyos Resort offer a mix of experiences. Many applaud the spacious, clean and stylishly decorated interiors with comfortable amenities and stunning views of the surrounding nature. However, some rooms are criticized for aging furniture, maintenance issues and inconsistencies in cleanliness. Despite these drawbacks, most guests find the accommodation comfortable and charming, particularly those in Villa Panoramica 2.
Cleanliness throughout the resort is generally commendable with many guests highlighting spotless rooms and well-maintained common areas, especially the spa. Nevertheless, there are occasional reports of superficial cleaning, particularly in bathrooms and specific rooms needing more attention.
Staff interactions at the resort receive mixed reviews. Many guests appreciate the friendliness and professionalism of the hotel and restaurant staff, praising their attentiveness and hospitality. However, service at the reception is inconsistent with some staff members described as unfriendly or poorly trained and language barriers occasionally hamper communication. Despite this, the overall trend indicates a hospitable and welcoming environment.
WiFi services at the resort appear to be a weak point with several reports of inconsistent and unreliable connections, especially in certain rooms. Improvements in this area could significantly enhance the guest experience.
The spa is a standout feature of Balvanyos Resort, offering a variety of well-maintained pools, saunas and high-quality treatments. Guests enjoy the luxurious, tranquil ambiance and professional services. However, overcrowding during peak times and the occasional lack of clean towels can detract from the otherwise serene experience.
The gym, while small, is well-equipped and well-maintained, providing a solid workout environment complemented by friendly and helpful staff. The requirement to book in advance is noted as a minor inconvenience.
The pool facilities, including indoor, outdoor, heated and saltwater options, are well-regarded for their cleanliness and attractiveness. The outdoor heated pools are particularly enjoyed, though overcrowding and noise, especially from unsupervised children, are common complaints.
In conclusion, Balvanyos Resort (Grand Hotel Balvanyos) offers a predominantly positive experience with its beautiful natural setting, excellent culinary offerings and well-maintained wellness facilities. While there are areas for improvement, particularly in WiFi connectivity and some aspects of service and maintenance, the resort remains a favored destination for those seeking a nature-immersed, relaxing getaway.
Show moreRead review summaries for all categories
Categories
