Holiday Inn Tuxtla Gutierrez by IHG, consistently impresses its guests with its prime location, superior service and comfortable accommodations, making it a standout choice for visitors to the area. The hotel's central spot, conveniently close to a shopping plaza, various restaurants and banks on a main avenue, enhances both urban convenience and comfort, proving ideal for business and leisure travelers alike.
The breakfast experience at the hotel is generally well-received. Guests enjoy the delicious buffet highlighted by fresh and tasty fruits and juices, supported by a friendly and attentive dining staff. However, some guests face inconsistencies in booking inclusion and occasionally find the service crowded.
The spacious, comfortable and clean rooms significantly contribute to a pleasant stay. Guests find the beds particularly comfortable with high-quality sheets enhancing restfulness. While the overall room experience is positive, some reviews mention outdated furnishings and occasional maintenance issues. The hotel’s pool is a favorite spot for relaxation, particularly enjoyed by families.
Cleanliness is a strong point with many guests praising the immaculate rooms and the comfort provided by clean and cozy bedding. Despite the property showing signs of age, the high standard of cleanliness and excellent service contribute to a trustworthy and safe environment.
The hotel staff garners overwhelmingly positive feedback, particularly front desk and housekeeping individuals who are often commended for their attention and kindness. Though some guests note occasional unfriendly or hurried interactions at reception, the general consensus remains highly appreciative of the staff's hospitality.
Parking is appreciated for its functionality, though limited capacity and the lack of shade during inclement weather are minor drawbacks. Despite being shared with nearby establishments, guests find value in having a dedicated parking area.
For families, the hotel offers a welcoming and pleasant environment with spacious, family-friendly facilities, including a playground that children enjoy. The attentive staff and overall family-oriented atmosphere make it a top choice for family getaways.
In summary, while the Holiday Inn Tuxtla Gutierrez could benefit from some updates and minor logistical improvements, it provides a comfortable, clean and well-serviced environment, underpinned by an excellent location, making it a highly recommended option for travelers.
Holiday Inn Express Tuxtla Gutierrez La Marimba by IHG, garners frequent praise for its central location, making it a strategic spot for both leisure and business travelers. Its proximity to La Marimba Park, the Marimba Museum, the Central Plaza and various dining and workplace options enhances its appeal. Guests are able to walk to many destinations, enjoying the added convenience.
The hotel is well-regarded for its clean and comfortable rooms, which are spacious, bright and tastefully decorated. They come equipped with modern amenities, such as large TVs, air conditioning and coffee makers. The cleanliness of the rooms and facilities is often highlighted, adhering to high standards and COVID-19 protocols, which contribute to a sense of safety and hygiene.
Breakfast offerings receive positive feedback with guests appreciating the quality, variety and convenience of the buffet-style service. Regional and American-style breakfast options, notably the delicious chilaquiles, fresh fruit and bread, are well-received, although some guests point out the need for more variety over consecutive days and better flavor consistency.
Staff at the hotel are noted for their exceptional attentiveness and courtesy. The reception staff, dining team and housekeeping staff receive commendations for their professionalism and friendliness, enhancing the overall guest experience.
Guests report the free Wi-Fi as reliable, fast and seamless, an important feature for both leisure and business travelers. The gym, although basic and small, provides a clean and functional space, available until late for guests' convenience.
Parking options include an underground garage and street parking, though some guests find the underground area small and challenging to navigate. Despite these challenges, the parking is secure and free of charge, adding to the hotel’s value.
Families will find the hotel accommodating with spacious rooms and family-friendly amenities. The beds and pillows receive consistent praise for comfort, contributing to restful stays.
Given its three-star rating, the hotel provides a good value for money with its clean, comfortable rooms and decent facilities, although a few guests feel it lacks warmth compared to other Holiday Inns. Its suitability for business travelers is also noted with large meeting rooms, good working spaces and reliable Wi-Fi.
Overall, Holiday Inn Express Tuxtla Gutierrez La Marimba is a reliable choice for travelers seeking comfort, convenience and quality service.
Hotel RS Suites stands out primarily for its excellent central location in a safe area, surrounded by numerous shops and restaurants, making it a convenient choice for both leisure and business travelers. The proximity to RSE is particularly beneficial for guests needing to process passport applications. The hotel's accessibility via various means of transportation adds to its appeal.
Guests frequently commend the hotel for its superb facilities and cleanliness. The ambiance is described as comfortable and tranquil and rooms are notably spacious, well-equipped with amenities like refrigerators and microwaves and maintained to a high standard. The pristine condition and good upkeep of both rooms and common areas are consistently highlighted. The clean and pleasant pool, though occasionally noted for its cold temperature and maintenance issues, is appreciated as a relaxing spot when in top condition.
The staff at Hotel RS Suites receives high praise for their friendly and attentive service with many guests noting their helpfulness and professionalism, particularly from the reception team. Such exemplary service significantly enhances the overall stay experience.
While the included breakfast has mixed reviews—some guests enjoy it, others find it too basic and early in timing—it's a point of potential improvement for the hotel. Meanwhile, WiFi availability is also a mixed experience with some guests praising it while others find connectivity issues, especially in rooms.
The comfort of beds at Hotel RS Suites varies among guests. While many find them adequate and supportive, others note discomfort due to hard mattresses and thin pillows, indicating that bedding quality could be inconsistent.
In summary, Hotel RS Suites is highly recommended for its prime location, exceptional service, cleanliness, spacious rooms and overall value for money, despite some areas where improvement is needed, like breakfast variety, WiFi strength and bed comfort.
Diverxo Hotel & Villas, located in the vibrant city of Tuxtla Gutiérrez, presents a compelling choice for both leisure and business travelers thanks to its prime location. It offers convenient access to local attractions, shopping centers, and public transport, while maintaining a peaceful atmosphere with its slightly removed locale. Guests appreciate its proximity to popular spots and amenities, balancing accessibility and tranquility.
The hotel consistently receives high praise for its exceptional cleanliness and well-maintained facilities, which enhance the guest experience. Spacious, modern rooms with comfortable beds and useful amenities contribute to a restful environment. Although there are minor inconsistencies mentioned with bed comfort, the majority of guests report a pleasant stay.
The staff at Diverxo Hotel & Villas stands out for their warmth and attentiveness, ensuring guests feel welcomed and valued throughout their visit. Their exceptional service is frequently highlighted in reviews, further enhancing the overall experience.
Dining at Diverxo Hotel & Villas is another highlight. The breakfast, while tasty and satisfying, could benefit from more variety. Dinner receives commendations for its delicious taste and excellent presentation, offering good value for money.
Guests have noted mixed experiences with the free Wi-Fi, with some citing inconsistencies in speed and connection stability. However, parking facilities are positively reviewed, providing ample and convenient options for guests.
Overall, Diverxo Hotel & Villas impresses with its clean, comfortable accommodations, friendly service, and strategic location, making it a favored choice for travelers visiting Tuxtla Gutiérrez.
Hotel Andiroba Palace enjoys a highly favorable location on the east side of the city, receiving consistent praise for its convenience, accessibility, and proximity to major attractions and workplaces. This makes it an excellent choice for both business and leisure travelers. The vibrant surroundings, with numerous restaurants and shops, further add to its appeal, despite minor drawbacks such as the lack of disabled parking and pet-friendliness.
The hotel features spacious rooms that many guests find comfortable and well-sized, enhanced by effective air conditioning. However, there are recurring concerns about the condition and amenities of the rooms, including hard mattresses, humidity issues, and inconsistent cleanliness. Some guests have also experienced discrepancies in their reservations and a lack of hot water, alongside poor television service and unexpected closures of facilities like the pool and restaurant.
Cleanliness is a mixed area for the hotel, with some guests appreciating the clean, inviting atmosphere, particularly around the pool and well-maintained spaces. Conversely, other reviews cite issues with stained linens and subpar room hygiene.
The staff at Hotel Andiroba Palace generally receive positive feedback, noted for their friendliness and helpfulness, which contributes to a welcoming atmosphere. There are isolated concerns regarding the receptionist, but these appear to be outliers.
While the pool stands out as a major highlight, admired for its appealing design and child-friendly features, the hotel’s WiFi services are often criticized for being unstable and unreliable. This aspect may require guests to seek alternative internet solutions during their stay.
Overall, while Hotel Andiroba Palace may offer a comfortable and conveniently located base with a pleasant atmosphere, potential visitors should be mindful of the mixed reviews regarding room conditions, cleanliness consistency, and internet reliability.
Hotel Madrid in Tuxtla is highly praised for its outstanding central location, offering convenient access to nearby attractions such as Marimba Park. Guests appreciate being within walking distance of vibrant dining, shopping, and entertainment venues, enhancing their overall travel experience. The hotel's strategic position is complemented by clean, spacious, and modern rooms, known for their quiet ambiance and comfort. Despite occasional issues such as damp smells or limited natural light, the accommodations, equipped with comfortable beds and essential amenities, generally receive positive feedback.
Cleanliness is another standout feature, with guests frequently commenting on the spotless condition of rooms and facilities, contributing to a welcoming and hygienic environment. The hotel staff enhances the guest experience even further. Receptionists and other personnel are consistently acknowledged for their friendliness and attentiveness, with individuals like Miss Susy, Isela, and Jaime receiving special praise for exceptional service. This dedication ensures that guests feel supported and valued during their stay.
Hotel Madrid's breakfast receives mixed reviews; however, many guests appreciate the flavorful, simple offerings with a touch of Mexican flair, noting the breakfast's overall quality and courteous service. There is room for improvement in variety, particularly for vegetarian options. The internet service is generally reliable, providing strong and consistent connectivity, though some guests report occasional issues with wifi stability.
Overall, the comfortable beds contribute significantly to guest satisfaction despite some varied opinions on mattress firmness. Hotel Madrid successfully delivers a solid, cost-effective three-star experience, often exceeding expectations. With its combination of convenience, comfort, and affordability, the hotel is a compelling choice for travelers visiting Tuxtla, offering a value that approaches a four-star experience at a two-star cost.
City Express by Marriott Tuxtla Gutiérrez offers a highly praised and convenient location in Tuxtla Gutiérrez. Its proximity to main avenues, shopping areas and various points of interest makes it an excellent choice for both personal and business travelers. Despite the hotel's proximity to busy roads, it maintains a quiet ambiance, ensuring a restful stay. The surrounding neighborhood provides an array of restaurant options, adding to the appeal.
The hotel's overall cleanliness stands out with numerous guests applauding the well-maintained rooms and facilities. The rooms are frequently described as clean, comfortable and providing all necessary amenities, although some guests have mentioned issues with bed comfort and noise from the air conditioning system.
Breakfast at the hotel receives mixed reviews. While some guests find it tasty and appreciate the attentive staff, others feel the variety is limited and the quality could be improved. Despite criticisms, specific items like the bread and the overall service are often praised.
Guests highlight the staff's kindness and attentiveness with many describing their service as friendly and efficient. There are, however, occasional reports of unhelpful behavior, particularly at reception and during breakfast.
The hotel's amenities, including a gym and a pool, contribute positively to the guest experience. The gym, though small and lacking certain amenities, serves its basic purpose and the pool is noted for its cleanliness and comfortable environment. There were a few mentions of the pool being out of service or needing more frequent cleaning.
Although the Wi-Fi service is an area that needs improvement with many guests experiencing connectivity issues, the overall sentiment towards City Express by Marriott Tuxtla Gutiérrez is positive. Guests appreciate the clean, comfortable environment and the strategic location, making it a recommended stay in Tuxtla Gutiérrez.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-9 out of 9 hotels in and around Tuxtla Gutierrez