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Summary of reviewsThe Exeter Rougemont Hotel by Sunday is widely praised for its exceptional location, situated right in the heart of Exeter, directly opposite Exeter Central Station. Guests appreciate its convenience with popular city attractions such as shops, restaurants, the cathedral and the museum all within easy walking distance. The historic building itself is described as beautiful with clean and spacious rooms that enhance the overall positive experience. The friendly and helpful staff further contribute to a pleasant stay, despite occasional remarks about limited parking space.
Breakfast receives mixed feedback, but many guests enjoyed the good quality and wide range of options, particularly noting the full English breakfast and allergy-friendly provisions. The breakfast room’s pleasant ambiance and helpful staff are also frequently highlighted. However, issues with food temperature, variety and pricing were noted by some guests.
Dinner offerings also present a mixed experience. While some guests appreciated the good food and service, there were multiple reports of disappointment concerning meal quality, slow service and price. Instances of meals arriving cold or the restaurant being closed unexpectedly added to the frustration for some diners.
Rooms at the hotel are spacious and often praised for their cleanliness and comfort. Modern facilities like walk-in showers and comfortable beds are well-regarded. However, criticisms include dated decor, maintenance issues and noise from thin walls and external sources. Despite these drawbacks, the building itself is charming and staff efforts to resolve issues are noted positively.
Cleanliness is another dimension where the hotel receives commendations for immaculate rooms and well-maintained sleeping arrangements. Nonetheless, inconsistency in housekeeping, such as dusty areas and stained carpets, reflects the need for improvement.
The staff at Exeter Rougemont Hotel by Sunday are frequently highlighted as a standout positive aspect. Guests emphasize their friendliness, helpful nature and professionalism, often going above and beyond to ensure a pleasant stay.
WiFi experiences varied with some guests finding it reliable and fast, while others reported slow speeds and patchy connections. Improvements in internet consistency and coverage are needed.
Families find the hotel largely accommodating with comfortable rooms, although some noted issues with sofa beds and noise disturbances. Special gestures such as Easter eggs and decorated rooms for birthdays are appreciated.
For nightlife enthusiasts, the hotel's central location is ideal, providing easy access to bars, nightclubs and entertainment venues. However, this advantageous position also brings noise from nearby clubs and pubs, potentially disturbing sleep.
The beds are generally comfortable with many guests enjoying a good night's sleep on clean, large mattresses. However, mixed reviews about pillow comfort and the condition of sofa beds suggest room for improvement.
In summary, while the Exeter Rougemont Hotel by Sunday shines in its central location, friendly staff and cleanliness, areas such as dining experiences, room maintenance and WiFi consistency require attention to fully meet guest expectations.
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