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Summary of reviewsUtazu Grand Hotel is commended for its exceptional location, strategically situated on a main street with convenient access to restaurants, shops and major attractions like the Seto Ohashi Bridge and the Shikoku Aquarium. The hotel's budget-friendly pricing, coupled with free parking and nearby hot spring facilities, add to its appeal for travelers seeking both comfort and value.
The hotel's breakfast receives high praise for its quality and taste, featuring hearty options such as toast and breakfast bread at a great value, although some guests would prefer more variety, including Japanese-style offerings. The experience is enhanced by the pleasant view from the breakfast area and the large public bath.
In terms of accommodations, the hotel provides spacious, clean rooms with good views, contributing to a comfortable stay. Guests appreciate the ample room space, cleanliness and affordability. However, some drawbacks include outdated furnishings, occasional cleanliness issues and a confusing lighting system. Upgraded rooms are noted to offer better conditions and views, further underlining the hotel's potential.
While the cleanliness of the hotel garners mixed reviews with certain areas showing signs of age like worn carpets and stained walls, the friendly and thorough staff work diligently to maintain cleanliness and provide a welcoming environment. The staff are consistently praised for their helpfulness, pleasant demeanor and high-quality service, significantly enhancing guests' experiences.
Lastly, the free and spacious parking lot is highly valued by guests, particularly those traveling by car, adding another layer of convenience to their stay. Despite some minor issues, Utazu Grand Hotel remains a favorable choice for those looking for a strategic location, good service and budget-friendly options.
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