The ANA InterContinental Ishigaki Resort by IHG, has received overwhelmingly positive reviews from guests. The hotel boasts a stunning location with breathtaking ocean views, access to a nearby beach and excellent facilities such as outdoor and indoor pools, spa, gym and exclusive lounges for club guests. The rooms are spacious, modern and beautifully designed with every room having an ocean view. The cleanliness of the hotel is top-notch and the staff is friendly, professional and attentive, making guests feel welcomed and appreciated. While some guests found the dining options to be expensive with limited food choices, breakfast is generally considered great and readily available. Overall, the ANA InterContinental Ishigaki Resort is a luxurious hotel that provides quality service and relaxation, perfect for special occasions and romantic getaways.
GRANDVRIORESORT ISHIGAKIJIMA Ocean's Wing & Villa Garden is widely acclaimed for its splendid oceanfront location, offering breathtaking views of Taketomi and Iriomote Islands. The resort's beautiful beachfront setting and proximity to Ishigaki City's center make it ideal for sightseeing and leisurely exploration of the island, especially for those with rental cars. The serene ambiance, particularly in the Villa Garden section, adds to a relaxing getaway with stunning sunsets enhancing the overall atmosphere. Efficient facilities and friendly staff further elevate the guest experience.
Breakfast receives high praise for its abundant and diverse buffet, featuring a variety of Western and Asian dishes, including local specialties like Okinawan-style taco rice and Ishigaki burgers. The freshness and quality of the items, coupled with the option to dine outdoors on the terrace, make breakfast a standout aspect of the stay. Although the cost is noted as somewhat high, the extensive variety justifies it for most guests.
Dinner experiences are mixed but generally positive regarding food quality. The yakiniku restaurant and second-floor restaurant receive commendations, although some guests felt the prices did not match the quality or quantity provided. Service issues during busy times were noted and reservations are recommended due to limited nearby dining options.
The spacious and clean rooms, many with beautiful ocean views, contribute significantly to guest comfort. The well-equipped bathrooms, high ceilings and user-friendly layout enhance the stay, despite occasional concerns about bed comfort and pest control. Cleanliness is upheld through thorough daily cleanings and well-maintained public areas, although minor issues like mold and specific area cleanliness were reported.
Staff friendliness and helpfulness are consistently highlighted with many guests appreciating their efforts to fulfill requests and assist with needs such as booking tours. Some concerns about staff proficiency in English and occasional customer service lapses were noted but did not significantly detract from the overall positive impression.
The spa facilities, particularly the large public bath and open-air bath, are highly praised for providing a relaxing and rejuvenating experience with additional amenities like a sauna and indoor pool adding to the appeal. The pools, both indoor and outdoor, are well-maintained and lovely, though some guests found them small or experienced closures due to maintenance.
While the resort's seafront location offers stunning views, the nearby beach is not suitable for swimming due to rocky and narrow coastlines. Guests seeking a sandy beach must travel further afield, which was disappointing for some. Parking is ample and convenient, though spaces near the hotel can be limited and scattered.
The resort is highly recommended for families, offering excellent amenities for children, including an indoor swimming pool and a child-friendly restaurant. Despite some challenges with noise and language barriers, the overall environment is welcoming and comfortable for family vacations.
In summary, GRANDVRIORESORT ISHIGAKIJIMA Ocean's Wing & Villa Garden excels in providing a beautiful setting, quality facilities and hospitable service, making it a strong choice for anyone looking to immerse themselves in the natural beauty and tranquility of Ishigaki Island.