Apart Hotel Casablanca

Valdivia -39.81413200, -73.23979900 , Garcia Reyes 406 (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsApart Hotel Casablanca garners consistent praise for its excellent location, allowing guests easy access to Valdivia's city center, waterfront, supermarkets and various dining options. The convenient and quiet neighborhood enhances the overall experience. Guests particularly value the private, secure parking and the comprehensive household amenities available, which elevate the comfort of their stays.

Although there are mixed feelings about the absence of breakfast services, the available in-room amenities like kettles, toasters and microwaves provide a degree of self-sufficiency. The general sentiment reflects a nostalgic preference for the previously offered breakfast service, but there is an understanding of its current absence, potentially due to pandemic implications.

The rooms at Apart Hotel Casablanca are spacious, well-maintained and notably clean, accommodating up to four people comfortably. The inclusion of a kitchen and living room contributes to a homely and functional environment. Despite minor issues such as old furniture and decorations, noisy rooms and inconsistent heating, the overall comfort and cleanliness of the space are commendable.

The hotel's cleanliness is a standout feature with guests frequently commenting on the impeccably clean rooms, bathrooms and common areas. The attention to detail, including clean sheets and towels, enhances the overall comfort and makes for a pleasant stay.

The staff at Apart Hotel Casablanca are frequently highlighted for their friendliness and helpfulness, greatly contributing to the positive guest experience. The excellent customer service from check-in to check-out, along with staff members' willingness to go the extra mile, is highly appreciated, notwithstanding isolated instances of less favorable interactions.

Private parking is another valued amenity, providing convenience and security for guests with vehicles, even though maneuvering within the parking area can be somewhat challenging.

While the beds receive a mix of reviews, many guests find them comfortable. However, some feedback indicates that certain mattresses are old and uncomfortable, suggesting that updates in this area could further enhance guest satisfaction.

Overall, Apart Hotel Casablanca offers a comfortable, clean and conveniently located stay with commendable staff and useful amenities, although there is room for improvement in certain aspects to ensure a consistently high-quality guest experience.
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Aparthotel near Nightlife Spots
Located in Valdivia, it offers proximity to local nightlife and entertainment options. A practical choice for guests interested in exploring the city's evening scene.

Aparthotel with Parking
Apart Hotel Casablanca offers free private parking. This service is available to guests, providing a convenient parking option on the property.

Dog Friendly Aparthotel

Small Aparthotel

4-Star Aparthotel

Room Types
Double Room A cosy room with cable TV and a private bathroom. Pets are not allowed in this room.

Apartment (4 Adults) A fully furnished apartment with kitchen facilities, cable TV and a private bathroom.

Apartment (2 Adults) This apartment can accommodate up to 2 guests.

Apartment (3 Adults) This apartment can accommodate up to 3 guests.

Two-Bedroom Apartment Boasting a private entrance, this apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The apartment features a minibar, a tea and coffee maker, a safe deposit box, a TV with cable channels, as well as an inner courtyard view. The unit has 4 beds.

Two-Bedroom Apartment Boasting a private entrance, this apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The apartment offers a minibar, a tea and coffee maker, a safe deposit box, a TV with cable channels, as well as an inner courtyard view. The unit has 3 beds.

Guest Reviews
8.1
Very Good
Location
Apart Hotel Casablanca boasts an excellent location which is mentioned consistently and positively by guests. Situated close to the city center and waterfront, the hotel provides easy access to supermarkets, restaurants, bars and other key attractions. Its central location facilitates walking around Valdivia, making it convenient for tourists to explore the area without needing extensive transportation. The quiet neighborhood ensures a peaceful stay despite being near the bustling city center. Additionally, the availability of private and secure parking is a notable feature appreciated by many. The hotel is well-equipped with everyday household items, enhancing the overall comfort for guests. The friendliness and helpfulness of the staff further add to the positive experience.

Breakfast
Apart Hotel Casablanca has received mixed feedback regarding its breakfast offerings. Many guests highlighted the absence of breakfast services with some feeling disappointed by the change from previous practices. A number of visitors noted that although there is no breakfast provided, they were informed in advance and could prepare accordingly. The rooms are equipped with a kettle, toaster, microwave, as well as cups and glasses, offering a degree of self-sufficiency. However, some reviews mentioned that the kitchen could benefit from more supplies to facilitate cooking. The overall sentiment reflects a nostalgic preference for the breakfast service that was once offered, but an understanding of its current absence, possibly due to the pandemic.

Rooms
The Apart Hotel Casablanca offers a spacious and clean apartment experience, ideal for accommodating four people. Guests appreciated the inclusion of a kitchen and living room, providing a comfortable and functional stay. The distribution of the apartment and its facilities were highly regarded with the rooms and bathrooms being noted as clean and well-maintained.

The residence provides a sense of safety and is centrally located, making it convenient for travelers. However, some areas of the hotel require updates, including old furniture, decorations and TVs, which left some guests feeling that the value for the price could be improved. Issues such as noisy rooms, inconsistent heating and minor maintenance problems like failing room access cards and low toilet flush rates were mentioned.

Despite these drawbacks, the space's overall comfort, cleanliness and quiet environment were commendable. The hotel is well-equipped with necessary amenities and provides a good level of comfort, though some improvements and renovations could enhance the guest experience further.

Beds
Apart Hotel Casablanca receives varied feedback on the quality of its beds. Many guests have found the beds to be comfortable with some specifically mentioning their satisfaction. The facilities also receive positive remarks, highlighting a harmonious blend with the comfort of the beds. However, there are noted issues with the mattresses, as some are described as old and worn, leading to discomfort and the sensation of springs. Noise from the beds and the small size of the twin beds have also been points of criticism. Despite the contrasting experiences, there's a consistent appreciation for certain aspects of the bedding, indicating a need for updates in some areas to maintain overall guest satisfaction.

Cleanliness
Apart Hotel Casablanca is highly praised for its exceptional cleanliness. Guests frequently mention the very clean rooms, clean bathrooms and the overall tidiness of the facilities. The sheets and towels are notably white and soft, adding to the comfortable experience. The rooms are well-equipped with various amenities, including a microwave, cutlery for two, glasses and a mini fridge, ensuring a convenient stay. Additionally, the kitchen area is maintained in pristine condition.

The hotel's cleanliness extends beyond the rooms to the common areas with everything consistently clean and well-organized. Visitors also appreciate the comfortable and cozy beds, underscoring the attention to detail in maintaining a welcoming environment.

Moreover, the positive aspects go beyond cleanliness—many reviews highlight the excellent location and the friendly and attentive staff, contributing to a pleasant experience. Although there are mentions of limited visitor parking, the overall impression is one of a beautifully clean hotel with outstanding service and a prime location.

Staff
The staff at Apart Hotel Casablanca consistently receive positive feedback from guests. Most guests highlight the friendly and helpful nature of the staff, particularly praising their attentiveness and kindness. The receptionists and other staff members are frequently mentioned for their excellent customer service, from check-in through check-out. Guests appreciate the extra effort the staff put into answering questions and providing helpful information, whether from receptionists or even cab drivers associated with the hotel. Despite predominantly glowing reviews, there were isolated reports of a lack of patience from a specific receptionist, although this seems to be an exception rather than the norm. Overall, the attention and friendliness of the staff contribute significantly to the hotel's reputation for good value for money, clean facilities and quality service.

Parking
The Apart Hotel Casablanca provides guests with the benefit of private, on-site parking, adding a significant level of convenience for those traveling by car. The security of the parking facility is a notable highlight with secure, enclosed premises and controlled access measures enhancing guest safety. However, some reviews mention challenges with maneuvering within the parking area, citing tight spaces and a non-functional mechanical gate as potential drawbacks. Overall, while the secure, private parking options are a valuable amenity, guests may find the physical space somewhat restrictive and awkward for loading and unloading luggage. Despite these minor inconveniences, having the convenience of included parking is a plus, especially with the nearby supermarket offering additional parking options.


No, Apart Hotel Casablanca doesn't have any pool.

No, a spa isn't available at Apart Hotel Casablanca.

Yes, Apart Hotel Casablanca welcomes dogs.

Yes, parking facilities are available at Apart Hotel Casablanca.

No, Apart Hotel Casablanca doesn't have a gym.

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