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Summary of reviewsKapai Departamentos de Turismo in Valdivia garners praise for its prime location, offering easy access to the city center while situated in a quiet, trendy neighborhood. Guests appreciate the convenience of nearby shopping, dining options, and a supermarket, making the property a practical choice for both short and long stays. The accommodation is described as clean, comfortable, and well-equipped, providing a pleasant and cozy environment for visitors.
The staff receive high marks for their exceptional hospitality, with numerous reviews highlighting their helpfulness, attentiveness, and warm welcomes. Notably, Paula, the manager, is commended for her exceptional service. Despite some challenges with the check-in process and parking logistics, the friendly and professional staff play a significant role in enhancing the overall guest experience.
While guests generally find the rooms and bathrooms clean and comfortable, some have pointed out wear and tear issues with the futon, mattress, and certain furnishings, suggesting minor repairs could further improve guest satisfaction. The cleanliness of the facilities is generally well-regarded, though occasional concerns about cobwebs and hastily done cleaning were noted.
Parking presents some challenges, with off-site parking located nearby but requiring an additional cost. Although maneuvering can be tricky, these issues are typically overshadowed by the overall comfort and quality of the accommodations. Beds have received mixed reviews, with some noting comfort and adequate bedding, while others cite issues with the bed conditions affecting sleep quality.
Overall, Kapai Departamentos de Turismo provides good value for money, combining a convenient location, clean accommodations, and excellent service from the staff, making it a reliable choice for travelers visiting Valdivia. Show more
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Categories
Dog Friendly Aparthotel
These apartments provide a comfortable and private space for guests and their pets. The apartment setup allows for more flexibility and convenience.
3-Star Aparthotel
Kapai Departamentos de Turismo is a well-regarded option for its value and service. It provides comfortable accommodations and essential amenities for a pleasant stay.
Aparthotel with Parking
Small Aparthotel
Room Types
ApartmentThis air-conditioned apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower. The fully equipped kitchen has a refrigerator, kitchenware, an oven and a microwave. This apartment features a dining area, a wardrobe, a flat-screen TV with cable channels and a terrace. The unit offers 3 beds.
Deluxe StudioThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. Boasting a patio, this suite also offers a dining area, a wardrobe and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Kapai Departamentos de Turismo in Valdivia boasts an excellent location, consistently praised by guests for its proximity to the city center. It's a quiet area that offers the perfect balance of convenience and relaxation, ideal for exploring the heart of Valdivia. The accommodations are a comfortable haven, with clean, well-equipped apartments providing everything needed for a pleasant stay. Many reviews highlight the property's good value for money, citing not just the prime location but also the attentive staff and their friendly service as key factors in a satisfying experience. The neighborhood is trendy yet tranquil, with easy access to shopping, eateries, and a supermarket just a block away, making it a practical choice for both short and long stays. Whether walking a short ten minutes to reach central attractions or enjoying the quiet retreat of the nearby surroundings, guests find Kapai Departamentos a well-placed option for their Valdivia visit.
Rooms
Visiting Kapai Departamentos de Turismo offers guests a mixed experience when it comes to room accommodations. On the positive side, rooms and bathrooms are typically very clean, along with well-maintained grounds such as the patio. Guests also appreciate the comfort of the beds, noting that the spaces are spacious enough for up to four individuals.
However, some aspects of the experience may not meet expectations. Certain features within the rooms, like the futon and mattress, might be in need of replacement or upgrading due to wear and tear. Additionally, minor repairs, such as those needed for the shower, could enhance guest satisfaction. While the check-in process can be challenging at times, and communication may need attention, those focusing on the positive aspects of Kapai Departamentos de Turismo can enjoy a comfortable stay in a clean environment.
Beds
Guest reviews of Kapai Departamentos de Turismo offer a mixed perspective on the quality of the beds. Several guests appreciated the comfortable mattresses and the plentiful blankets provided, ensuring a cozy night's sleep. This positive feedback highlights that some beds offer a satisfactory level of comfort, contributing to overall guest contentment during their stay. However, other reviews present a contrasting view, noting issues with bed conditions, such as springs being overly prominent and causing discomfort. Instances of unfortunate cleanliness concerns were mentioned, impacting the perception of overall bed hygiene. While some guests found the single beds to be somewhat hard, the general consensus from reviews indicates that improvements in bed quality could enhance the accommodation experience at Kapai Departamentos de Turismo.
Cleanliness
Kapai Departamentos de Turismo has received a mix of feedback regarding its cleanliness. Many guests have praised the hotel for providing clean and tidy accommodations, which are well-equipped with kitchen utensils such as kettles, electric ovens, and mini fridges. A number of visitors have appreciated the cleanliness of both the individual rooms and the surrounding facilities, noting that everything is well organized, creating a cozy and comfortable environment. The location is also highlighted as being very good and safe, offering convenient access to central places, enhancing the overall experience of a stay.
However, not all experiences were flawless. Some guests have pointed out shortcomings, including cobwebs on ceilings, hastily done cleaning, and issues with room furnishings. Despite these occasional concerns, a majority of the feedback emphasizes the hotel's cleanliness and organization, suggesting that it generally meets the expectations of travelers seeking a comfortable and clean place to stay.
Staff
Kapai Departamentos de Turismo offers a stay that combines comfort with exceptional hospitality. Reviews consistently praise the staff's helpfulness and attentiveness, highlighting the warm welcome from the reception and the tireless dedication of the team. The kindness and accommodating nature of the receptionist, particularly mentioned by several guests, contribute significantly to a memorable stay. Paula, the manager, is noted for her exceptional service and willingness to go the extra mile, ensuring that guests' needs are met even during late arrivals. The professionalism and friendliness exhibited by the staff, including the young team members, enhance the overall experience, making guests feel cared for throughout their stay. With a clean and comfortable environment and excellent quality for the price, Kapai Departamentos de Turismo proves to be a reliable choice for travelers seeking both comfort and outstanding service.
Parking
Kapai Departamentos de Turismo offers a generally favorable experience for vacationers, despite some parking challenges visitors may encounter. The parking system, while somewhat tangled, functions adequately once understood. However, guests should be aware that the parking is not on-site; instead, it's conveniently located two doors down from the hotel. Additionally, parking comes as an unexpected additional cost, which some visitors believed was included in the overall price.
The parking area is notably narrow, offering limited space for maneuvering vehicles, and at times, the entry and exit can be complicated. Though some struggled with the operational aspect of the parking gate during their stay, the overall comfort within the hotel compensates for these minor inconveniences. The environment is clean, tidy, and equipped with heating to provide necessary comforts. Any issues, such as hot water disruptions, were efficiently resolved upon communication with the staff.
Although the parking situation has room for improvement, guests generally find their stay enjoyable at Kapai Departamentos de Turismo. The combination of comfortable accommodations and a well-functioning heating system contributes positively to the overall experience, helping visitors overlook the intricacies of the parking arrangements.
No, Kapai Departamentos de Turismo doesn't have any pool.
No, a spa isn't available at Kapai Departamentos de Turismo.
Yes, Kapai Departamentos de Turismo welcomes dogs.
Yes, parking facilities are available at Kapai Departamentos de Turismo.
No, Kapai Departamentos de Turismo doesn't have a gym.